FewerJobs.
Employers

Employer profile

Eplus

79 open roles indexed with location, benefit, and apply-link signals where available.

ATS: greenhouse

Open roles

Showing the most recent indexed roles for this employer.

Search all matching jobs

  • Director, Outsourced Services (Req#1276)

    Herndon, VA; Glen Allen, VA; Fulton, MD; King of Prussia, PA; Durham, NC

    unspecified $130K-$175K

    Director, Outsourced Services (Req#1276) Herndon, VA; Glen Allen, VA; Fulton, MD; King of Prussia, PA; Durham, NC Overview As Director of Outsourced Services, you will be responsible for the strategy, governance, and performance of ePlus's outsourced services partner network. You will oversee the full lifecycle of outsourced technical and service-based partnerships-from partner selection and contract negotiation to overseeing the onboarding process and ensuring compliance with ePlus policies and procedures. You will ensure that outsourced partners deliver high-quality technical work by tracking performance, identifying areas for improvement, and driving process enhancements and pricing optimization to increase partner performance and margin growth. Your Impact The essential functions of this position include: - Strategic Governance & Partnerships: - Lead the creation and execution of ePlus outsourcing strategy, ensuring partners are integrated into the company's technical roadmap and evolving pipeline of services opportunities. - Work with professional services leadership peers to jointly plan the best levels of assignment between outsourced partner assignments and internal resource assignments to engagements. - Collaborate with sales and presales leadership peers to understand and plan for the needs of the business and our customers as opportunities move through the sales cycle. - Onboarding Management: - Manage the onboarding process for new services partners, including approvals and document verification. - Verify the accuracy and completeness of services partner information - Ensure compliance with company policies and procedures. - Vendor Management System: - Maintain outsourced partner information in our resource management tools. - Maintain accurate and up-to-date records of outsourced partner

  • Warehouse Specialist, Bailiwick (Req#1304)

    Shakopee, MN

    unspecified $19.23-$24.04/hr

    Warehouse Specialist, Bailiwick (Req#1304) Shakopee, MN Join our team at Bailiwick Services, LLC, an ePlus company, where we deliver innovative, technology-driven solutions that support large scale operations and customer success programs. We bring together deep technical expertise and operational discipline to help clients execute complex initiatives with precision. You'll work in a collaborative, high-performing environment where your contributions directly impact customer outcomes and business growth. Overview As a Warehouse Specialist I, you will be responsible for inventory of incoming and outgoing equipment, tracking and documentation of shipment details. Your Impact The essential functions of this position include: - Load and offload delivery vehicles - Monitor stock levels of consumable supplies and request replenishment when necessary - Conduct physical and logical receipt of inbound materials and stow accordingly - Put-away and stow materials in designated locations, consolidate inventory when necessary - Respond to pick requests by accurately pulling and moving materials through the proper process paths - Perform shipping functions for various types of outbound shipments and maintain accurate records and documentation - Wrap, label and inspect pallets - Assist with locating misplaced inventory - Provide physical inventory and related information to the configuration center - Conduct inventory audits, perform cycle counts and reconcile inventory discrepancies when identified - Perform pre-ship inspection and quality checks of all inbound and outbound shipments - Conduct pre-shift and end-shift area readiness checks - Conduct frequent check-ins with Manager and Team Leads for impromptu support requests - Be readily able to assist in all warehouse

  • Principal Architect (Req#1310)

    Remote - NJ

    remote $145K-$175K

    Principal Architect (Req#1310) Remote - NJ Overview ePlus is seeking a Principal Architect with strong hands-on expertise in enterprise infrastructure design, deployment, and delivery. This role will lead the implementation of next-generation data center solutions that support, HPC, and cloud workloads - spanning compute, networking, and storage. You will be responsible for architecting, building, and automating GPU-accelerated, virtualized, and containerized environments, ensuring performance, scalability, and operational excellence across hybrid infrastructures. Your Impact Key Responsibilities - Design, deploy, and support NVIDIA DGX, HGX, or GPU-based systems within customer environments. - Install and configure GPU platforms, including drivers, firmware, and management tools - Configure high-speed networking (InfiniBand, Ethernet, VLANs) and validate performance - Provision compute nodes, configure OS images, and automate deployments - Implement and manage virtualization platforms (VMware ESXi, vCenter, vSAN, NSX) and hyperconverged infrastructure - Build and administer containerized platforms using Kubernetes (RKE, OpenShift, EKS, AKS, GKE) - Integrate storage systems and ensure high-performance data access for workloads - Implement infrastructure automation and assist with configuration management - Collaborate with cross-functional teams - networking, DevOps, storage, and application owners - to ensure smooth project delivery. - Troubleshoot and optimize system performance across compute, network, and storage layers. - Provide technical leadership and documentation for customer deployments and internal delivery teams - Travel expected - <15 % - For customer design sessions and presentations Qualifications - 6+ years of experience in data center architecture, infrastructure delivery, or systems engineering roles - Working experience with GPU platforms and GPU Drivers - Hands-on

  • MSC Core Engineer III (Req #1309)

    Remote, US

    remote $110K-$150K

    MSC Core Engineer III (Req #1309) Remote, US Overview *Shift: Monday-Friday: 6AM EST - 3PM EST We are seeking a highly skilled Network Engineer to join our Managed Services team. In this role, you will provide expert-level network and systems support for our clients in a fast-paced, client-facing environment. The ideal candidate is a proactive problem-solver with deep service provider experience, strong troubleshooting skills, and a passion for delivering exceptional customer service. Your Impact The essential functions of this position include: - Deliver high-quality network and systems support within a Managed Services Center. - Provide full lifecycle systems support for clients, including design, implementation, troubleshooting, diagnosis, and resolution of complex issues. - Own issues end-to-end until successful resolution is achieved. - Maintain advanced, up-to-date technical expertise in networking technologies. - Communicate clearly and professionally with clients and internal stakeholders. - Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system. - Demonstrate strong attention to detail and ownership in all tasks. - Collaborate effectively in a team environment while also working independently with minimal supervision. - Participate in on-call rotation. - Lead and manage assigned technical projects. - Multi-task effectively while prioritizing workload in a dynamic setting. - Maintain a customer-focused, results-driven attitude at all times. - Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team. - Perform other duties as assigned. Qualifications - Active Cisco CCNP Service Provider certification required - 5+ years of experience in a service

  • Fixed Assets & Inventory Accounting Supervisor (Req#1303)

    Herndon, VA

    hybrid $90K-$105K

    Fixed Assets & Inventory Accounting Supervisor (Req#1303) Herndon, VA Overview Hybrid-remote opportunity for candidates located in Northern Virginia with a willingness to work on-site in ePlus' Herndon, Virginia headquarters two days per month. Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem. From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more. As a Fixed Assets & Inventory Accounting Supervisor, you will grow the analytical and research capabilities and technical acumen of the department, develop a strong understanding of all aspects of Fixed Assets and Inventory accounting, provide leadership, and facilitate teamwork. Your Impact The essential functions of this position include: - Maintain and oversee the fixed asset subledger and related accounting records. - Review capital expenditure requests and ensure proper capitalization in accordance with company policy - Review additions, disposals, transfers, impairments, and depreciation of fixed assets - Monitor construction-in-progress projects and ensure timely capitalization - Conduct annual fixed asset audits - Oversee inventory accounting processes, including inventory reconciliations and reserve analyses - Analyze inventory variances and work with Operations, Purchasing, and Billing to resolve discrepancies - Review inventory

  • Service Desk Analyst I (Shift Mon-Fri 7am-4pm EST), Req#1307

    Virginia Beach, VA

    unspecified $16.83-$24.04/hr

    Service Desk Analyst I (Shift Mon-Fri 7am-4pm EST), Req#1307 Virginia Beach, VA Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Monday - Friday 7am - 4pm EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. Your Impact The essential functions of this position include: - Provide excellent customer service to our customers, at all times - Respond to customer inquiries in person, electronically and via phone - Troubleshoot, problem solve and resolve customer issues - Document, track and monitor problems to ensure resolution in a timely manner - Work in a team environment and participate positively with the team - Update customers when issues are resolved - Update relevant issue tracking systems appropriately - Mentor and/or train Service Desk Analyst's Qualifications - High School diploma required - Working knowledge of fundamental operations of relevant software, hardware and other equipment - Knowledge of relevant call tracking applications; ServiceNow experience

  • Service Desk Analyst I (Shift Mon-Fri 8am -5pm EST), Req#1302

    Virginia Beach, VA

    unspecified $16.83-$24.04/hr

    Service Desk Analyst I (Shift Mon-Fri 8am -5pm EST), Req#1302 Virginia Beach, VA Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Monday - Friday 8am - 5pm EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. Your Impact The essential functions of this position include: - Provide excellent customer service to our customers, at all times - Respond to customer inquiries in person, electronically and via phone - Troubleshoot, problem solve and resolve customer issues - Document, track and monitor problems to ensure resolution in a timely manner - Work in a team environment and participate positively with the team - Update customers when issues are resolved - Update relevant issue tracking systems appropriately - Mentor and/or train Service Desk Analyst's Qualifications - High School diploma required - Working knowledge of fundamental operations of relevant software, hardware and other equipment - Knowledge of relevant call tracking applications; ServiceNow

  • Sr. Configuration Center Technician (Req #1293)

    Chandler, Arizona

    onsite $28.9-$36.05/hr

    Sr. Configuration Center Technician (Req #1293) Chandler, Arizona O verview *Candidates must be located in or near Chandler, Arizona with the willingness to work on-site 5 days a week* As a Sr Configuration Center Technician, you will be responsible for working on multi-customer, multivendor configuration projects as an individual or part of a team. This is a technician role in a light industrial I.T. warehouse environment. The position is responsible for the preparation, setup, configuration, testing, consolidation, and packaging of customer equipment required for both major configuration rollouts and small scope maintenance work. The Sr Configuration Center Technician works to ensure configuration projects are delivered on-time, within budget and at 100% accuracy. The position will be involved in data entry for status and reporting information. This position may work closely with the Project Management Team(s) and Warehouse Team to ensure project goals are met Your Impact The essential functions of this position include: Configuration Project Management - Follow detailed specifications for the setup, configuration and testing of customer equipment - Set up a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers and network equipment) - Configure customer equipment as appropriate to projects - Complete customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments - Track and record inventory required for projects - Prepare configured equipment for shipment - Data management involving configuration status, schedules and project deliverables - Assist as needed with the daily maintenance, clean-up and organization of the Configuration

  • Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req#1299

    Remote - VA

    remote $16.83-$24.04/hr

    Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST), Req#1299 Remote - VA Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Saturday - Wednesday 4pm -1am EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. Your Impact The essential functions of this position include: - Provide excellent customer service to our customers, at all times - Respond to customer inquiries in person, electronically and via phone - Troubleshoot, problem solve and resolve customer issues - Document, track and monitor problems to ensure resolution in a timely manner - Work in a team environment and participate positively with the team - Update customers when issues are resolved - Update relevant issue tracking systems appropriately - Mentor and/or train Service Desk Analyst's Qualifications - High School diploma required - Working knowledge of fundamental operations of relevant software, hardware and other equipment - Knowledge of relevant call tracking applications; ServiceNow experience a

  • IT Staffing Recruiter

    Glen Allen, VA

    unspecified $60K-$80K

    IT Staffing Recruiter Glen Allen, VA As a Technical Recruiter for the Staffing team, you will be responsible for sourcing, attracting, qualifying, and closing top IT talent to support a high velocity IT staffing sales organization in the Greater Richmond market. You will work hand in hand with the Business Development Executive (Staffing) and ePlus Account Executives to translate client requirements into precise recruiting strategies and deliver candidates who match on skills, culture, rate, and timeline. In this role, you will combine proactive talent sourcing, rigorous screening, and strong candidate relationship management with a deep understanding of IT roles and the Richmond staffing market. You will play a critical role in helping us win and deliver on IT staffing engagements by ensuring our clients experience consistent quality and speed in every search. Your Impact The essential functions of this position include: - Partner closely with the IT Staffing Business Development Executive and Account Executives to understand client environments, project initiatives, and role requirements, and to shape effective recruiting strategies for each requisition. - Own the full recruiting lifecycle for IT contract, contract to hire, and direct hire roles, including intake, sourcing, screening, interview coordination, offer negotiation, and onboarding support. - Source proactively for high demand IT skill sets (cloud, security, data center, networking, DevOps, application development, data/AI, end user computing) using job boards, social media, referrals, events, and direct outreach. - Build and maintain deep talent pools and pipelines within the Richmond market for core technical skill categories and key

  • Renewals Lead (Req#1291)

    Remote - US

    remote $21.63-$31.25/hr

    Renewals Lead (Req#1291) Remote - US Overview As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy. Your Impact The essential functions of this position include: - Facilitate and support adoption of renewals strategies within assigned area - Develop and maintain a close and effective working relationship with field sales - Engage directly with clients to lead the renewals process and facilitate timely completion - Lead renewal program adoption within assigned area - Work closely with Sales to align priorities and lead full team collaboration - Achieve or exceed your monthly, quarterly and annual sales goals - Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer - Execute various campaigns defined each quarter in conjunction with vendor focus & promotions - Update required sales funnel and customer data bases in a timely manner - Master all internal sales processes, systems and procedures Qualifications - Bachelor's Degree or equivalent with 1-3 years of inside sales / renewals / account management experience - Understanding of all renewals offerings, tools and sales programs - Ability to communicate effectively with high-level decision makers and field sales members - Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships -

  • Managed Services Coordinator (Req#1266)

    Remote, US

    remote $24.04-$33.65/hr

    Managed Services Coordinator (Req#1266) Remote, US Overview We are seeking a detail-oriented and organized Managed Services Operations Coordinator to support operational, financial, and administrative functions within a fast-paced services environment. This role is responsible for managing customer billing activities, validating financial and contractual accuracy, supporting project reconciliation efforts, and ensuring adherence to operational processes and documentation standards. The ideal candidate will have experience working in managed services operations, strong attention to detail, and the ability to navigate ambiguity while maintaining accuracy and accountability. Your Impact The essential functions of this position include: - Support day-to-day operational and administrative activities for Managed Services projects and customers - Review and interpret Statements of Work (SOWs) to validate billing, financial, and contractual accuracy - Manage customer billing activities, including prorations and invoice validation - Assist with revenue recognition tracking and financial reconciliation processes - Review project costs versus sell values to ensure financial accuracy - Understand and manage PO structures, including sub-POs and services POs - Coordinate and maintain project documentation and operational records - Validate vendor start dates against customer-facing commitments and billing timelines - Identify discrepancies, investigate issues, and drive timely resolution - Maintain strong adherence to internal processes, controls, and operational standards - Communicate proactively with internal teams regarding project, billing, and operational updates Qualifications Required qualifications: - 2+ years of experience in an administrative or operational role - Experience working in Managed Services in any capacity - Customer billing experience - Basic accounting knowledge and financial understanding, including: -

  • Data Center Infrastructure Engineer (Req#1248)

    Remote - India

    remote Salary not disclosed

    Data Center Infrastructure Engineer (Req#1248) Remote - India Overview As a Data Center Engineer, you will design, deploy, and operate modern infrastructure environments. This role requires deep expertise in Kubernetes, automation, virtualization, and networking, with a strong focus on building scalable, repeatable, and production-grade platforms. Your Impact The essential functions of this position include: - Design, deploy, and manage Kubernetes-based platforms in production - Implement and manage automation frameworks for infrastructure provisioning and operations - Administer and optimize VMware environments (vSphere, ESXi , vCenter) - Support infrastructure across compute, storage, and networking layers - Build and maintain Infrastructure as Code ( IaC ) using automation tools - Troubleshoot performance, scalability, and availability issues - Automate deployment workflows and operational tasks - Collaborate with architecture and delivery teams on solution design ** All engineers are required to provide on-call technical support, both remotely and on-site, outside of normal business hours, including weekends and holidays, on a rotating basis.* * Qualifications Basic Qualifications: - 5-10 years of relevant, hands‑on experience in infrastructure and data center engineering - Minimum of 5 years of demonstrated hands on experience with Kubernetes required - Strong experience with automation tools: - Ansible (configuration management, orchestration) - Terraform (infrastructure provisioning / IaC ) - Experience with VMware (vSphere, ESXi , vCenter) - Solid understanding of data center networking: - TCP/IP, VLANs, routing, switching - Load balancing, firewalls - Strong Linux systems administration skills Preferred Skills: - Experience troubleshooting across infra + platform layers - Experience with Red Hat

  • Automation Engineer (Req#1278)

    India - Remote

    remote Salary not disclosed

    Automation Engineer (Req#1278) India - Remote Overview We are looking for a passionate and self-motivated Automation Developer with hands-on experience with OpenShift and Kubernetes container platforms to Infrastructure Automation team. You will play a key role in building and maintaining automation frameworks, tools, and integrations using modern infrastructure-as-code practices. This is a hands-on opportunity for a driven engineer who thrives in a collaborative, fast-paced environment and is eager to grow their technical depth in DevOps and open-source technologies. Your Impact - Design, develop, and maintain automation scripts and playbooks using Ansible and Terraform - Develop and maintain integration tools and scripts using Python - Create and consume RESTful APIs to integrate systems and services - Contribute to open-source projects and maintain internal GitHub repositories - Collaborate with DevOps, platform, and development teams to implement CI/CD pipelines and automate operational processes - Troubleshoot automation failures and improve reliability, scalability, and performance of automation systems Qualifications Basic Qualifications: - Proficient in writing Ansible playbooks and using Terraform for infrastructure provisioning - Strong Python scripting skills, with experience in writing reusable and modular code - Experience working with RESTful API integrations - 3+ years of hands-on experience with Kubernetes and OpenShift in production environments - Familiarity with GitHub workflows, version control, and collaborative open-source development - Working knowledge of CI/CD and DevOps practices - Comfortable working in Linux-based environments Preferred Qualifications: - Experience with cloud platforms such as AWS, Azure, or GCP - Knowledge of monitoring, logging, and alerting tools (e.g., Prometheus, ELK,

  • Account Executive, Bailiwick (Req#1206)

    Remote, US

    remote $80K-$125K

    Account Executive, Bailiwick (Req#1206) Remote, US Join our team at Bailiwick Services, LLC, an ePlus company, where we deliver innovative, technology-driven solutions that support large scale operations and customer success programs. We bring together deep technical expertise and operational discipline to help clients execute complex initiatives with precision. You'll work in a collaborative, high-performing environment where your contributions directly impact customer outcomes and business growth. Overview In this role, you will partner with internal new business development, engineering and professional services teams and will strive to find new strategic solutions for our existing customers that will expand and grow our existing book of business. This role involves extensive travel to build and maintain relationships with key customer stakeholders. You will regularly conduct relationship reviews alongside your operations team peers who support these customers, and you will take the lead in developing and executing solution strategies for your accounts. We expect you to help mentor less experienced sales team members and key delivery resources; to identify new opportunities for Bailiwick; and to be a part of our process to implement positive change in our business. In addition, you will serve as a positive leader and role model, helping Bailiwick successfully achieve our long-term vision and promote and utilize the Value Selling methodology in every aspect of your selling process and customer relationship development. Your Impact The essential functions of this position include: Sales / Account Management - Have significant knowledge of Bailiwick's services and capabilities. - Serve as the primary resource

  • MSC Collab Engineer III (Req#1282)

    Remote, US

    remote $110K-$150K

    MSC Collab Engineer III (Req#1282) Remote, US Overview As a Managed Service Center(MSC) Tier 3 Collaboration Engineer, you will provide ePlus MSC and clientele with second and third level technical support for hardware and software products on a national basis via phone, email, and remote access for Cisco Enterprise Collaboration portfolio infrastructure (CUCM, CUC, UCCX, Jabber, others), endpoints, and voice gateways. You also will troubleshoot & resolve device problems for MSC internal & external customers and collaborate with other MSC engineers to resolve issues. From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more. Your Impact The essential functions of this position include: - Deliver technical support of Cisco Enterprise Collaboration System, in addition provide subject matter expertise on system integrations - Mentor and assist in the management, testing, implementation, and deployment of new and existing technologies as it pertains to Cisco Collaboration products and similar technologies, whether you are migrating from an on-boarding phase or managing an active production in a Managed Service Customer environment - Engage with the MSC Management team whenever possible to influence the quality and manageability of Technology Sector - Ensure that technical documentation is made available and maintained to effectively troubleshoot customer issues - Enhance or innovate more effective tools, automations, and processes that will assist the engineering community to more effectively solve customer problems in a shorter time period Qualifications - Adept at determining and delivering solutions with a high

  • Sr Staffing Support Specialist (Req 1285)

    Remote - New York

    hybrid $65K-$80K

    Sr Staffing Support Specialist (Req 1285) Remote - New York **Geographic Locations: New York Remote (Long Island, NY Metro); Hybrid (Herndon, VA, Plymouth, MN, Chandler, AZ) Overview The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process. Your Impact The essential functions of this position include: - Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team - Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely - Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities - Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations - Conduct candidate pre-screening and technical qualification assessments with ePlus engineering staff - Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments - Build and strengthen customer relationships to help identify and support new business opportunities with your Staffing BDE - Participate in customer meetings and sales team meetings to promote and expand staffing services when needed - Maintain and update candidate records within the Applicant Tracking System (ATS) - Support reporting, tracking, and additional administrative responsibilities as assigned Qualifications - High school diploma required - Bachelor's degree preferred - 3-5+

  • Identity and Access Management - Lead Technical Sales Architect (Req# 1260)

    Remote - US

    hybrid $125K-$170K

    Identity and Access Management - Lead Technical Sales Architect (Req# 1260) Remote - US Overview Hybrid remote opportunity - Candidates must be geographically located within the contiguous United States with a willingness to travel up to 20% in order to be considered for a role on ePlus' National Security team. As an IAM Lead Technical Sales Architect, you will be responsible for building, leading, and mentoring a team of engineers to plan, design, and implement enterprise Identity and Access Management solutions for clients. This role requires a strong understanding of how technology enables businesses to develop strategies, meet business objectives, and deliver value through both technical leadership and client-facing sales consulting engagements. The ideal candidate will possess the ability to partner with stakeholders, support pre-sales and solution consulting activities, and translate complex IAM capabilities into business-focused recommendations. Candidates should have deep expertise in the design, planning, deployment, and support of Identity Governance and Administration, Access Management, Privileged Access Management, Directory Services, Software Licensing, Identity Lifecycle Services, Just-in-Time Provisioning, and Managed Services support and engagement. Your Impact The essential functions of this position include: - Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects - Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions - Lead Customer to modernize identity and access management systems and program - Automation knowledge of lifecycle account management systems - Research, design and develop repeatable IAM solutions for customer IT needs - Utilize

  • Technical Recruiter, IT Staffing (Req# 1286)

    New York, NY

    unspecified $80K-$110K

    Technical Recruiter, IT Staffing (Req# 1286) New York, NY Overview As a Technical Recruiter for the Staffing team, you will be responsible for sourcing, attracting, qualifying, and closing top IT talent to support a high velocity IT staffing sales organization in the NY Metro market. You will work hand in hand with the Business Development Executive (Staffing) and ePlus Account Executives to translate client requirements into precise recruiting strategies and deliver candidates who match on skills, culture, rate, and timeline. In this role, you will combine proactive talent sourcing, rigorous screening, and strong candidate relationship management with a deep understanding of IT roles and the NYC staffing market. You will play a critical role in helping us win and deliver on IT staffing engagements by ensuring our clients experience consistent quality and speed in every search. Your Impact The essential functions of this position include: - Partner closely with the IT Staffing Business Development Executive and Account Executives to understand client environments, project initiatives, and role requirements, and to shape effective recruiting strategies for each requisition. - Own the full recruiting lifecycle for IT contract, contract to hire, and direct hire roles, including intake, sourcing, screening, interview coordination, offer negotiation, and onboarding support. - Source proactively for high demand IT skill sets (cloud, security, data center, networking, DevOps, application development, data/AI, end user computing) using job boards, social media, referrals, events, and direct outreach. - Build and maintain deep talent pools and pipelines within the NY Metro market for core

  • Service Desk Analyst I (Req#1279)

    Virginia Beach, VA

    unspecified $16.83-$24.04/hr

    Service Desk Analyst I (Req#1279) Virginia Beach, VA Overview *Candidates must be located in or near the Virginia Beach, Virginia area* *Shift: Tuesday - Saturday 9:00 AM - 6:00 PM EST* As a Service Desk Analyst I , you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution. For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. Your Impact The essential functions of this position include: - Provide excellent customer service to our customers, at all times - Respond to customer inquiries in person, electronically and via phone - Troubleshoot, problem solve and resolve customer issues - Document, track and monitor problems to ensure resolution in a timely manner - Work in a team environment and participate positively with the team - Update customers when issues are resolved - Update relevant issue tracking systems appropriately - Mentor and/or train Service Desk Analysts Qualifications - High School diploma required - Working knowledge of fundamental operations of relevant software, hardware and other equipment - Knowledge of relevant call tracking applications; ServiceNow experience a