Director, Outsourced Services (Req#1276)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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About this role

Director, Outsourced Services (Req#1276) Herndon, VA; Glen Allen, VA; Fulton, MD; King of Prussia, PA; Durham, NC Overview As Director of Outsourced Services, you will be responsible for the strategy, governance, and performance of ePlus's outsourced services partner network. You will oversee the full lifecycle of outsourced technical and service-based partnerships-from partner selection and contract negotiation to overseeing the onboarding process and ensuring compliance with ePlus policies and procedures. You will ensure that outsourced partners deliver high-quality technical work by tracking performance, identifying areas for improvement, and driving process enhancements and pricing optimization to increase partner performance and margin growth. Your Impact The essential functions of this position include: - Strategic Governance & Partnerships: - Lead the creation and execution of ePlus outsourcing strategy, ensuring partners are integrated into the company's technical roadmap and evolving pipeline of services opportunities. - Work with professional services leadership peers to jointly plan the best levels of assignment between outsourced partner assignments and internal resource assignments to engagements. - Collaborate with sales and presales leadership peers to understand and plan for the needs of the business and our customers as opportunities move through the sales cycle. - Onboarding Management: - Manage the onboarding process for new services partners, including approvals and document verification. - Verify the accuracy and completeness of services partner information - Ensure compliance with company policies and procedures. - Vendor Management System: - Maintain outsourced partner information in our resource management tools. - Maintain accurate and up-to-date records of outsourced partner

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