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  • Application Security Engineer

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    posted 697 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Engineering - Mid $100K-$140K

    Application Security Engineer United States of America - Remote / Home Office Job Summary: The Application Security Engineer will help with our Secure Development Lifecycle assurance processes, our security automation technologies, drive the security hardening strategy across our product and respond to current and emerging security threats. This role will contribute tremendously to our Product Security team working with development teams globally to define new security capabilities, and partnering with leaders across the organization to deliver company-wide security initiatives. Job Expectations: - Drive cross-functional projects and establish cutting-edge security development lifecycle practices - Lead security design reviews and threat modeling for new and existing services at iHerb - Evaluate, prototype, implement, and operate security-focused tools and services - Develop new secure architecture standards, frameworks and patterns spanning multiple layers - Understand and analyze emerging security threats, determining applicability to iHerb and proactively implement centralized mitigations - Evaluate, prototype, implement, and operate security tools and services (DAST, SAST, SCA...) - Maintain a strong knowledge of current security threats and operational best practices - Take part in our security assessment, penetration testing and bug bounty programs - Participate in security incident response The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: - Demonstrated technical foundation - Solid understanding of

  • Senior Director, Operational Excellence & Projects

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    posted 51 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Other - Staff Plus $205K-$265K

    Senior Director, Operational Excellence & Projects United States of America - Remote / Home Office Job Summary: The Senior Director of Operational Excellence and Projects will be fully responsible for large scale Supply Chain projects, including the opening of new iHerb fulfillment centers, driving Operational Excellence and Continuous Improvement at iHerb, and the primary responsibility for the administration of iHerb's third-party logistics (3PL) network. Candidates will be responsible for the opening and closing facilities from both a management and operational level as well as taking the initiative for strategic projects that impact the Supply Chain organization. Scope will also include the daily management of Labor Management within the iHerb facilities and the management of the network of 3PL contracts that iHerb currently or will use. Candidates will establish a culture of process improvement in the distribution centers and enable a strong project management foundation within the Operational teams. The Senior Director of Operational Excellence and Projects will work with his/her direct reports and the Operations teams to improve efficiency, develop, maintain, and track labor standards to reduce costs. The individual's expertise will also be used to develop and implement regional and national projects and strategies, supporting iHerb's global fulfillment network. Job Expectations: Planning and Analysis - Manage the planning, development, and deployment of supply chain projects. - Lead supply chain planning efforts, including capacity modeling, network modeling, and capital budgeting. - Identify capacity impacts to distribution centers associated with varying parameters within the supply chain, ensuring alignment with global inventory

  • Principal Application Security Engineer

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    posted 303 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Engineering - Staff Plus $177K-$225K

    Principal Application Security Engineer United States of America - Remote / Home Office Summary: Are you passionate about securing global-scale ecommerce services and applications that power millions of customers across over a hundred countries around the globe? We are looking for a hands-on Principal Product Security Engineer to lead our Secure Development Lifecycle assurance processes, our security automation technologies, drive the security hardening strategy across our product and respond to current and emerging security threats. This role can be fully remote and must reside in US. In this role, you will help us drive our Product Security strategy working with development teams globally to define new security capabilities, grow the team by hiring the best talent, and partner with senior leaders across the organization to deliver company-wide security initiatives. Responsibilities Include:: - Lead cross-functional projects and establish cutting-edge security development lifecycle practices - Directed security design reviews and threat modeling for new and existing services at iHerb - Evaluate, prototype, implement, and operate security-focused tools and services - Create new secure architecture standards, frameworks and patterns spanning multiple layers - Discover and analyze emerging security threats, determining applicability to iHerb and proactively implement centralized mitigations - Evaluate, prototype, implement, and operate security tools and services (DAST, SAST, SCA...) - Maintain a strong knowledge of current security threats and operational best practices - Drive our security assessment, penetration testing and bug bounty programs - Participate in security incident response In order to be successful in this role you must have: -

  • Product Data Management Specialist

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    posted 42 days ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Data - Mid $125K-$135K

    Product Data Management Specialist United States of America - Irvine, California Job Summary The Product Data Management Specialist uses strategy and analytics to improve the digital shopping experience via improved product data. This role owns what data is available for each product to aid in the presentation, promotion, and discoverability across the site and app to maximize conversion, revenue, and customer engagement. This role partners closely with merchandising, marketing, content operations, product, and UX teams to ensure the right products are surfaced to the right customers at the right time. Key Responsibilities - Analyze and track attribute completeness and accuracy. - Improve onsite product discovery via enhanced metadata to drive conversion and revenue growth. - Setup recurring audits & compliance processes to monitor accuracy and completeness. - Assess and improve structured product content guidelines for data consistency. - Work with Product, Engineering and BI to syndicate the metadata availability and usage across various systems to maximize visibility and impact across all platforms (app, web, etc). - Utilize AI tools to enrich metadata to improve speed, accuracy and breadth. - Collaborate with Product and Content Operations to define requirements for product metadata as we onboard a new PIM and CMS tool, including enhanced images, videos, translations and key attributes by category. - Work closely with data science and BI to define, create and own the key metrics used to determine strategies and actions. - Work closely with regional teams to adjust the global metadata regional needs across the globe. - Coordinate

  • Affiliate Marketing Specialist- International

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    3w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Marketing - Mid $80K-$90K

    Affiliate Marketing Specialist- International United States of America - Irvine, California Job Summary: The Affiliate Marketing Specialist - International is an execution-focused position supporting iHerb's global affiliate and referral marketing programs. This role will report to the Sr. Global Affiliate Marketing Manager and support day-to-day affiliate program implementation and growth initiatives, working closely with the Global Affiliate Marketing team. This role will interface cross-functionally with our international teams and marketing operations teams. Job Expectations: - Support the execution and day-to-day management of iHerb's global affiliate, content, influencer programs, and special projects to help drive customer acquisition and revenue growth. - Execute new affiliate discovery strategy and recruitment outreach, dormant affiliate activation, and existing affiliate optimization efforts for the iHerb affiliate programs. - Assist with affiliate onboarding and recruitment efforts through proactive outreach, prospecting, and onboarding, ensuring proper tracking implementation, and providing relationship support for partners across key international markets. - Create and disseminate affiliate newsletters, promotional communications, and campaign updates aligned with the global promotional calendar across affiliate networks and via email. - Implement affiliate commission changes, schedule bonuses, create tracking links, facilitate promotional assets across affiliate platforms, including Partnerize, Impact, Awin, and CJ. - Collect screenshots of all promotional placements, creating campaign recap decks for internal stakeholders. - Coordinate with the creative team and marketing operations teams to align with the existing promotional calendar, ensuring affiliate campaigns, promotions, and assets are launched accurately and distributed on schedule. - Monitor affiliate program activity, analyze the incrementality and performance of promotional

  • Principal Machine Learning Engineer

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    1w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Data - Staff Plus $205K-$230K

    Principal Machine Learning Engineer United States of America - Remote / Home Office Job Summary: The Machine Learning Engineer will tackle challenging problems and create scalable machine learning systems and platforms that make an impact on millions of users. This role will work closely with business partners to provide machine intelligence driven solutions and products to simplify and enhance the customer experience and to automate core business processes. The Machine Learning Engineer will partner closely with Data Scientists, Applied Scientists, and Software Developers to ensure predictive models make business impact. Job Expectations: - Partner with the Data Platform team in a two-way exchange of best practices - Adopt common patterns and build effective abstractions across different machine learning pipelines that simplify existing machine learning processes and accelerate the modelling process from the business problem's inception to deploying a model solution into production - Develop horizontal solutions to robustly scale the team's machine learning models and processes - Build software with Object-oriented Design Patterns and Analysis (OOA and OOD) with an eye toward reducing technical debt and maintaining services at high availability - Participate in requirements reviews, design reviews, and code reviews - Research and prototype new technologies to support the rapid growth of the business - Interact cross-functionally with a wide variety of technical teams and work closely with data and applied scientists to identify opportunities to improve on iHerb's platform The duties and responsibilities described above may provide only a partial description of this position. This is not an

  • SAP Enterprise Business Solutions Architect

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    posted 151 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Data - Mid $177K-$200K

    SAP Enterprise Business Solutions Architect United States of America - Remote / Home Office Job Summary: At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb's Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures. We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb's Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb's Order-to-Cash modernization roadmap and introduce product governance to align with iHerb's overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb's holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications. Principal Enterprise Architect - Order-to-Cash/Supply Chain Responsibilities: - Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies.• - Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices. - Lead end to end design and integration of comprehensive business solutions across ERP

  • Brand Partnerships Manager, Emerging Brands

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    3w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Marketing - Senior $77K-$115K

    Brand Partnerships Manager, Emerging Brands United States of America - Irvine, California Job Summary: The Brand Partnerships Manager (Emerging & Celebrity Brands) will play a key role in building and scaling iHerb's portfolio of emerging and celebrity-led brands, with a strong focus on successful brand launches. This role is responsible for identifying high-potential new and celebrity-backed brands, leading end-to-end launch strategies, and accelerating growth through impactful partnerships and go-to-market execution across iHerb's global platform. Job Expectations: - Identify, Evaluate, and Launch Emerging & Celebrity Brands: Partner closely with Merchandising to source, assess, and onboard emerging and celebrity-led brands with high growth potential. Lead launch readiness planning, ensuring brands are positioned for successful debut on iHerb across key markets. - End-to-End Brand Launch Strategy: Own and execute comprehensive go-to-market strategies for new brand launches, including campaign planning and promotional roadmaps to drive early traction and sustained growth. - Campaign Development and Execution: Collaborate cross-functionally with Marketing, Creative, and Global Channel teams to develop and execute high-impact campaigns that amplify brand launches, drive awareness, and convert new customer - leveraging the unique storytelling of emerging and celebrity brands. - Partnership and Relationship Management: Serve as the primary Marketing point of contact for emerging and celebrity brand partners, managing relationships from onboarding through post-launch optimization. Ensure alignment on launch goals, performance KPIs, and long-term growth strategies. - Media, PR, and Launch Moments: Work closely with Communications to create compelling launch moments, including press coverage, influencer activations, and PR strategies that maximize visibility for

  • Director, Brand Strategy

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    4w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Marketing - Staff Plus $180K-$210K Equity

    Director, Brand Strategy United States of America - Irvine, California Job Summary: We are seeking a Director, Brand Strategy to define, evolve, and scale iHerb's global brand strategy at the enterprise level. This role is fundamentally strategic, focused on long-term brand positioning, architecture, and market differentiation. This leader will translate business objectives, customer insights, and market dynamics into a cohesive global brand strategy, ensuring alignment across regions, functions, and channels. Unlike a traditional creative production lead, this role is fundamentally strategic: shaping how iHerb shows up in the world, ensuring consistency across markets, and translating business priorities into a cohesive brand system. The role serves as the organization's central authority on brand strategy, distinct from creative production and campaign execution functions. They will possess excellent leadership skills, the ability to inspire and motivate a team, and have the ability to effectively communicate their ideas to multiple teams and stakeholders. This role is distinct from creative production leadership roles and does not primarily focus on the execution of marketing assets or day-to-day design management. Job Expectations: Brand Strategy & Positioning - Define and continuously refine iHerb's global brand positioning, narrative, and value proposition - Translate business and market insights into clear brand strategies across regions and customer segments - Partner with leadership to align brand direction with company growth priorities - Develop long-term (3-5 year) brand strategy and equity-building initiatives - Define brand architecture across product categories, customer segments, and global markets - Establish KPIs and measurement frameworks for brand health

  • Strategic Sourcing Manager

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    1w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Sales - Senior $110K-$120K

    Strategic Sourcing Manager United States of America - Irvine, California Job Summary: We are seeking a highly skilled Strategic Sourcing Manager (Indirect) to drive sourcing strategies that deliver measurable value across cost, quality, and supplier performance. In this fully remote role, you will lead end-to-end source-to-contract processes, manage complex spend categories (including but not limited to Operations, Logistics, Corporate Functions), and streamline operations to maximize efficiency. You will play a key role in negotiating favorable agreements, strengthening supplier partnerships, and collaborating with internal stakeholders to align sourcing strategies with business needs. Beyond category management, you'll design and implement programs that enhance cross-departmental analytics, enabling smarter business decisions. This role is a prominent component to advancing iHerb's mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone. Job Expectations: Sourcing Strategy - Lead the development and execution of strategic sourcing initiatives across multiple categories of goods and services. - Identify and implement sourcing approaches that deliver value, mitigate risk, and align with business objectives. RFx Management - Design and manage RFPs, RFQs, and RFIs using sourcing platforms. - Partner with business stakeholders to gather requirements, facilitate supplier communications, and evaluate proposals with clear, data-driven insights. Negotiations & Contracts - Develop negotiation strategies and lead end-to-end negotiation processes. - Secure enterprise-wide agreements that optimize total cost of ownership while minimizing financial and operational risk. - Draft and negotiate key business terms (SOWs, SLAs, and commercial terms) in collaboration with Legal. Stakeholder Engagement

  • Sr. Product Manager - Growth

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse
    posted 107 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Product - Senior Salary not disclosed

    Sr. Product Manager - Growth United States of America - Remote / Home Office Job Summary: The Senior Product Manager - Growth will own the strategy, experimentation roadmap, and execution of growth initiatives across iHerb's B2C ecommerce experience. This role is accountable for driving measurable improvements in acquisition, engagement, conversion, retention, and lifetime value across web, app, and owned marketing channels. This is a hands-on role where you will be responsible for identifying friction in the customer journey and run high velocity experiments to optimize the funnel. You are a "full-stack" growth thinker who understands how to use data and insights to unlock revenue and customer value at scale. Job Expectations: - Own the end-to-end strategy for growth initiatives, focusing on conversion rate optimization (CRO), referral loops, and retention mechanics. - Identify, prioritize, and execute high-impact growth opportunities across ecommerce surfaces and owned channels. - Translate business goals into clear product requirements, participate in agile development processes, including backlog prioritization, sprint planning, and reviews. - Design, deploy, and analyze A/B and multivariate tests across web and app platforms to improve key funnel metrics. - Work closely with Engineering to build scalable growth features and with Marketing to align paid/organic traffic with high-converting product experiences. - Partner with Data and Analytics to define and track North Star metrics and leading indicators - Lead a dedicated or cross-functional growth squad, managing backlogs and sprints with a high velocity of shipping. - Clearly communicate results, learnings, and tradeoffs to executive and cross-functional stakeholders

  • US Growth Strategy Manager

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    posted 31 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Marketing - Senior $77K-$115K

    US Growth Strategy Manager United States of America - Irvine, California Job Summary: The US Growth Strategy Manager will play a pivotal role in establishing and expanding iHerb's brand presence in the United States. Reporting directly to the Senior Director, US Growth Strategy , this individual will serve as a key execution lead, translating high-level market strategies into actionable tactical plans to drive ecommerce growth. We are looking for a data-driven "doer" with a "full-stack" marketing mindset who can bridge the gap between strategic insights and operational excellence. This role is essential for knocking down internal and external barriers to help iHerb "crack the code" on the highly competitive US health and wellness landscape. Job Expectations: Strategic Execution & Insight Activation - Translate Strategy to Action: Work closely with the Senior Director to turn the overarching US market and brand strategy into detailed, executable roadmaps and go-to-market plans. - Data-Driven Decision Making: Perform in-depth analysis of US consumer behaviors, market trends, and competitor activities to identify "white-space" opportunities and actionable growth levers. - KPI Management: Own the tracking and reporting of US-specific KPIs, providing regular performance updates and proactively developing action plans to address challenges or capitalize on new trends (e.g., AOV, Repeat Purchase Rate, CAC), - Budget & Forecast Support: Assist in managing the US market budget, ensuring initiatives are cost-effective and aligned with forecasted revenue goals. Cross-Functional Tactical Leadership - Operational Liaison: Serve as a key point of contact for global marketing teams (Paid Media, Social, Influencer, CRM)

  • Equipment Operator 1A

    iHerb - United States of America - Elgin, Illinois
    Indexed from Greenhouse
    3w ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Engineering - Mid Salary not disclosed

    Equipment Operator 1A United States of America - Elgin, Illinois Job Summary: Under general supervision, the Equipment Operator operates a variety of equipment utilized in a warehouse environment. The Equipment Operator will have basic understanding of current Good Manufacturing Practices (cGMPs) and equipment safety guards. Job Expectations: - Follow all Maintenance and Safety Procedures - Promote a safe work environment through personal actions. Identify any safety concerns - Load and unload trailers, scans merchandise, builds pallets and labels merchandise - Replenishes and/or stocks merchandise as needed - Performs manual, computer or RF functions to enter data in systems - Performs count of product / reconciliations (count cycle) - Check for accuracy and placement of product in designated zones - Direct product to correct area in warehouse - Move product safely using motorized equipment to include but not limited to forklift, pallet rider. Follow instructions for operating equipment - Clear work area of loose wood and plastic - Sweep work area as needed - Report faulty equipment, damage to racks, and other safety hazards to supervisor The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: - Ability to lift heavy boxes - Ability to follow instructions and take directions - Ability to perform tasks consistently and accurately -

  • Equipment Operator 2B (Wed-Sat)

    iHerb - United States of America - Elgin, Illinois
    Indexed from Greenhouse
    3w ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Engineering - Mid Salary not disclosed

    Equipment Operator 2B (Wed-Sat) United States of America - Elgin, Illinois Job Summary: Under general supervision, the Equipment Operator operates a variety of equipment utilized in a warehouse environment. The Equipment Operator will have basic understanding of current Good Manufacturing Practices (cGMPs) and equipment safety guards. Job Expectations: - Follow all Maintenance and Safety Procedures - Promote a safe work environment through personal actions. Identify any safety concerns - Load and unload trailers, scans merchandise, builds pallets and labels merchandise - Replenishes and/or stocks merchandise as needed - Performs manual, computer or RF functions to enter data in systems - Performs count of product / reconciliations (count cycle) - Check for accuracy and placement of product in designated zones - Direct product to correct area in warehouse - Move product safely using motorized equipment to include but not limited to forklift, pallet rider. Follow instructions for operating equipment - Clear work area of loose wood and plastic - Sweep work area as needed - Report faulty equipment, damage to racks, and other safety hazards to supervisor The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: - Ability to lift heavy boxes - Ability to follow instructions and take directions - Ability to perform tasks consistently and accurately

  • Sr Retail Media Program Manager

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    2w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Onsite - 5d office Operations - Senior $77K-$145K

    Sr Retail Media Program Manager United States of America - Irvine, California Job Summary: The Sr. Retail Media Program Manager will lead the strategic development and day-to-day operations of our in-house Retail Media Network (RMN). This role is one of the core owners of iHerb's ads business: shaping the strategy, launching and scaling premium onsite placements, and building the operating system that turns retail media into a durable growth engine for the company. Our platform is strategically powered by Amazon's retail ad service technology, giving us world-class capabilities-paired with iHerb's unique advantage: a massive, high-intent wellness audience shopping across 50,000+ SKUs and 1,800+ brands. Job Expectations: - Platform Management: Oversee the end-to-end execution of iHerb's retail media offerings, including Sponsored Products, Display, and Video ads across web and mobile app interfaces. - Strategic Partnerships: Act as the primary point of contact for the Amazon Ads service team to manage the technical integration, leverage new product betas, and ensure the platform is optimized for iHerb's unique global requirements. - Vendor Strategy & Adoption: Collaborate with the Merchandising and Category Management teams to drive RMN adoption among iHerb's brand portfolio. Develop educational materials and best-practice guides to help vendors maximize their Return on Ad Spend (ROAS). - Ad Inventory Optimization: Partner with Product and Engineering teams to identify and implement new ad placements (white space) that drive incremental revenue without compromising site performance or user conversion. - Global Campaign Alignment: Integrate retail media placements with iHerb's global promotional calendar, ensuring ad strategies

  • Manager, Warehouse Operations Outbound

    iHerb - United States of America - Elgin, Illinois
    Indexed from Greenhouse Comp disclosed
    1w ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Operations - Senior $80K-$85K

    Manager, Warehouse Operations Outbound United States of America - Elgin, Illinois Job Summary: The Warehouse Department Manager will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships. Job Expectations: - May order department supplies as needed - Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion - Issue written and oral instructions - Study and standardize procedures to improve efficiency of team members - Maintain harmony among team members and resolve grievances - Confer with other managers in the distribution center to ensure coordination of other warehouse activities - Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance - Maintain a safe and organized work environment - Responsible for working with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing - Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment - Responsible for improving and maintaining inventory accuracy - Responsible for evaluating and planning labor for upcoming warehouse needs - Engages in the typical responsibilities of a manager requiring evaluating, organizing,

  • CRM Program Lead

    iHerb - United States of America - Pasadena, California
    Indexed from Greenhouse Comp disclosed
    posted 65 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Other - Senior $77K-$110K

    CRM Program Lead United States of America - Pasadena, California Job Summary: iHerb is a multi-billion dollar, global powerhouse in health and wellness that has experienced some of its fastest growth internationally despite being headquartered in the United States. We are masters of global logistics, operating in 180 countries including major markets like Saudi Arabia, Korea, and Japan where we are the #1 brand and a household name. With over 40 million customers globally, iHerb is upgrading and expanding its retention marketing team. As we expand our CRM capabilities, we're seeking a data-driven, highly organized CRM Program Manager to own key marketing channels and programs that drive engagement, retention, and lifetime value. The CRM Program Manager will take full ownership of one or more key lifecycle marketing channels or programs - such as Direct Mail (Postcards), SMS/WhatsApp Messaging, and Opt-In Growth across Email, Push, and App. This role is responsible for defining the strategy, managing execution, and improving performance across assigned programs. The ideal candidate thrives in both strategy and operations: they can identify growth opportunities, prioritize work, coordinate cross-functional efforts, and manage the metrics that matter - from opt-in rates to engagement, conversion, and retention. Job Expectations: - Serve as the end-to-end owner for assigned CRM channels (e.g., direct mail/postcard, SMS/WhatsApp, push, or opt-in programs). - Define the strategy, roadmap, and KPIs for each program, aligned with iHerb's customer lifecycle and retention goals. - Manage campaign planning and execution across owned channels, ensuring accurate targeting, personalization, testing, and delivery.

  • Director of UX Design

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse Comp disclosed
    posted 161 days ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Design - Staff Plus $206K-$220K

    Director of UX Design United States of America - Remote / Home Office Job Summary: The Director of UX will be responsible for shaping and driving the overall user experience vision at iHerb. This leader will build and scale a high-performing UX design team, partner with product, CX and cross functional stakeholders, and champion customer-first design across all digital touchpoints. The role requires both strategic vision and hands-on design leadership, with a focus on delivering intuitive, delightful, and accessible experiences for millions of global customers. Job Expectations: Leadership & Strategy - Define and drive the long-term UX vision and strategy for iHerb's web and mobile platforms. - Oversee the end-to end user experience on our global website for all platforms (desktop, mobile web and app) - Build, mentor, and inspire a team of UX designers, researchers, and design managers. - Advocate for design thinking and human-centered design practices across the organization. - Help to build a strong design culture within the organization - Get hands-on with projects when necessary to drive projects forward Collaboration & Execution - Partner closely with Product Management, Engineering, CX and Marketing to align on goals, priorities, and execution. - Translate business objectives into customer-centric design solutions that drive growth and retention. - Establish and maintain scalable design systems, ensuring consistency across platforms. - Oversee adoption of design software, tools, and workflows to maximize team efficiency and collaboration. Innovation & Customer Experience - Use research, data, and insights to inform design decisions and continuously improve usability.

  • Category Manager (Bath & Personal Care)

    iHerb - United States of America - Irvine, California
    Indexed from Greenhouse Comp disclosed
    posted 58 days ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Other - Senior $130K-$140K

    Category Manager (Bath & Personal Care) United States of America - Irvine, California Job Summary: The Category Manager applies their analytical skills and business expertise to take ownership and drive growth and profitability for the category(s) while articulating a clear strategy and long-term vision. As a category expert, they will have a fundamental understanding of the products, vendors, brands and global trends driving the business. They will lead the team in evaluating, curating, pricing, promoting, and growing the brands/products in their assigned category and cultivating strong vendor partnerships that result in mutually beneficial opportunities. The role directly partners with the Director and Sr. Category Manager. As a leader on the team they will be responsible for hiring, managing, developing, and mentoring of the Buyers and Senior Buyers, and creating a cohesive, efficient and forward-thinking team. This role is the fourth step in the progression of the Merchandising team's buying structure, and is responsible for making merchandising decisions for large volume, highly visible accounts. Job Expectations: - The Category Manager will work closely with Senior Managers, Directors and team to implement business strategies, short and long-term growth objectives. - Lead your Buyers to strategically negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for large volume, highly visible accounts. - Manage and analyze key category metrics (KPIs) to drive solutions for category performance, new and existing brands, new products, pricing, gross margin, promotions, and product

  • Regional HR Lead - MENA

    iHerb - Dubai, United Arab Emirates - Remote / Home Office
    Indexed from Greenhouse
    1w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Remote Hr - Senior Salary not disclosed

    Regional HR Lead - MENA Dubai, United Arab Emirates - Remote / Home Office Job Summary: As our Regional HR Lead - MENA, you will primarily focus on providing support onsite to our employees in the MENA region and will partner with the HR team in the U.S. on processes and projects. This role will be one of the early stage hires in the MENA headquarters for iHerb located in Dubai. This role will work closely with other HR Business Partners on employee relations issues, performance management, onboarding and offboarding practices, team member development, and retention. In this role, you will manage and drive HR operations within Workday, ensure strict adherence to UAE labor compliance, and provide strategic HR guidance to local managers. Job Expectations: - Act as the central point of contact for the Dubai office providing multidisciplinary support: HR, policy/procedures, administrative, first-line IT, and general office inquiries from outside parties (visitors, delivery, mail, vendors, etc.) - Answer employee HR requests and questions or redirect correspondence to the appropriate contact on the team - Assist with new employee onboarding hiring processes, including new hire paperwork, review I-9s, and process E-Verify within timelines - Liaise with managers, other departments, and/or functions (payroll, benefits, IT, etc.) as needed for onboarding/exiting - Provide advice, assistance and follow-up on company policies, procedures, and documentation; - Coordinate the resolution of specific policy-related and procedural problems and inquiries; - Support performance management activities, working closely with department managers and supervisors to support our Pay for

  • Equipment Maintenance Technician- Night Shift

    iHerb - United States of America - Elgin, Illinois
    Indexed from Greenhouse
    3w ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Trades - Mid Salary not disclosed

    Equipment Maintenance Technician- Night Shift United States of America - Elgin, Illinois Shift: 2C Schedule: Monday, Tuesday, Thursday & Friday | 6:00 PM - 4:00 AM Job Summary: Under general supervision, the Maintenance Technician is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Job Expectations: - Perform highly diversified duties to install and maintain production machines and the plant facility's equipment - Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service - Perform simple machinist duties and responsibilities - Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines - Read and interpret equipment manuals and work orders to perform required maintenance and service - Diagnose problems, replace or repair parts, test and make adjustments - Perform regular preventive maintenance on machines, equipment and plant facilities - Perform a variety of plumbing maintenance and carpentry functions - Use a variety of hand and power tools, electric meters and material handling equipment in performing duties - Detect faulty operations, defective material and report those and any unusual situations to proper supervision - Comply with safety regulations and maintain clean and orderly work areas The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list

  • Equipment Operator 2A (Sun-Wed)

    iHerb - United States of America - Elgin, Illinois
    Indexed from Greenhouse
    3w ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Unspecified Engineering - Mid Salary not disclosed

    Equipment Operator 2A (Sun-Wed) United States of America - Elgin, Illinois Job Summary: Under general supervision, the Equipment Operator operates a variety of equipment utilized in a warehouse environment. The Equipment Operator will have basic understanding of current Good Manufacturing Practices (cGMPs) and equipment safety guards. Job Expectations: - Follow all Maintenance and Safety Procedures - Promote a safe work environment through personal actions. Identify any safety concerns - Load and unload trailers, scans merchandise, builds pallets and labels merchandise - Replenishes and/or stocks merchandise as needed - Performs manual, computer or RF functions to enter data in systems - Performs count of product / reconciliations (count cycle) - Check for accuracy and placement of product in designated zones - Direct product to correct area in warehouse - Move product safely using motorized equipment to include but not limited to forklift, pallet rider. Follow instructions for operating equipment - Clear work area of loose wood and plastic - Sweep work area as needed - Report faulty equipment, damage to racks, and other safety hazards to supervisor The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: - Ability to lift heavy boxes - Ability to follow instructions and take directions - Ability to perform tasks consistently and accurately

  • Forklift Operator- 1st Shift

    iHerb - United States of America - Hebron, Kentucky
    Indexed from Greenhouse
    1w ago

    Why we showed this

    Description: "iherb"Employer: "iherb"
    +1
    Unspecified Trades - Mid Salary not disclosed

    Forklift Operator- 1st Shift United States of America - Hebron, Kentucky It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected] . Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer ·

  • RPA Developer 1

    iHerb - United States of America - Remote / Home Office
    Indexed from Greenhouse
    posted 107 days ago

    Why we showed this

    Employer: "iherb"Employer: semantic match
    Remote Engineering - Mid Salary not disclosed

    RPA Developer 1 United States of America - Remote / Home Office Job Summary: The RPA Developer I is responsible for the development and administration of solutions for managed RPA environments. The RPA developer will partner with various teams to design, implement, test, document, and deploy enhancements, fixes, and configuration changes needed. RPA developers should also have an understanding of API design, including principles of REST, JSON and OAuth and be comfortable working with databases and web technologies. Job Expectations: - Develop stable, secure, and scalable RPA solutions using UiPath that focus on identity and user access control processes. - Design, develop, and maintain RPA workflows using UiPath Studio - Integrate RPA solutions with other systems and applications, such as databases, APIs, and third-party software - Monitor bots post-deployment, and proactively fixes bugs - Open to learning new automations and technical tools - Directing meetings and workshops with other business units to gather requirements and design solutions. - Documenting process workflows, creating technical designs, release notes, and other project documentation to support development, security, operations, and maintenance of a project. - Ensure that RPA solutions adhere to industry best practices and compliance standards, including data security and privacy regulations - Be available to work after hours and provide support for a 24/7 operation - The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document

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