Neko Health jobs

Validation & Verification Lead - SaMD Stockholm, Sweden, Remote Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees. The role We are looking for a Verification & Validation Lead to take ownership of the V&V strategy and execution for our Software as a Medical Device (SaMD) and complex interconnected systems. You will define verification and validation strategies, ensure traceability between requirements and test activities, and drive V&V execution across

Assembly Fitter Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. About titles at Neko We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process. Hiring Process Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team. Equal Opportunity & Inclusion Statement Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.

Data Engineering Functional Lead Stockholm, Sweden, Berlin, London Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees. The Role We are hiring a Data Engineering Functional Lead (DE FL) to join our Data & AI leadership team and support Neko's AI vision and execution. This role will be central to how we build and scale AI and Analytics across the company. Specific areas of responsibility include developing our data

Customer Care Representative - EMEA Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Be the first point of contact and a trusted partner to Neko Health's members in EMEA. As a Customer Support Representative, you will own multi-channel member support across email, phone, text/SMS, and social - handling everything from booking management and product enquiries to complaint resolution and service recovery. This role is for someone who is empathetic, organised, and calm under pressure, and who takes pride in delivering support that feels genuinely human and member-first at every touchpoint. What you'll deliver in the first 6-12 months - Every member who contacts Neko feels genuinely looked after - responses are warm, clear, and arrive when they're expected. CSAT scores and SLA adherence reflect this consistently. - You own each case from first contact to resolution, anticipating what a member needs before they have to ask twice. Repeat contacts fall because members leave interactions feeling truly resolved. - Whether you're replying to a ticket, handling

Operations QA Lead Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Quality Operations at Neko is not box-ticking compliance - it is the infrastructure that makes world-class preventive healthcare possible at scale. As an Operations QA Lead, you will take ownership of the processes that keep our Quality Management System accurate, auditable, and continuously improving. You will drive the shift from reactive to proactive quality operations: turning data into trends, trends into decisions, and decisions into better outcomes for the people who use our technology. What You'll Deliver in the First 6-12 Months - Take full ownership of the NC and CAPA process - establishing consistent root cause analysis, closing outstanding actions, and building trending visibility so we catch systemic issues before they escalate. - Move our quality operations from reactive to proactive: introduce trending and early-warning signals across complaints, NC, and supplier performance data. - Increase organisational knowledge of NC and CAPA - run training and knowledge-transfer sessions so that cross-functional teams understand their

Regulatory Affairs Engineering Lead (AI/ML) London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Join Neko Health as Senior Regulatory Affairs Engineer Are you ready to shape the future of medical technology? Neko Health is seeking a Senior Regulatory Affairs Engineerwho's passionate about tackling complex regulatory strategies, enjoys working with cutting-edge medical devices, and thrives in a fast-paced, collaborativeand distributed environment. We are looking for you that have extensive experience from software development, artificial intelligence, and machine learning in the medical device space. What You'll Do - Drive Regulatory Excellence : Ensure our cutting-edge software meets global standards and regulations as well as align with regulatory strategies from research and development to market launch and post-market. - Implement Regulatory Requirements for AI and ML : Coordinate activities and efforts across AI and ML algorithms and device software implementation and ensure regulatory requirements are implemented in our processes. - Support Software Development : Advise on regulatory strategy throughout the software lifecycle, influencing architecture and design, risk management, supplier

Biomedical Scientist London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose This is not a traditional laboratory role. We're looking for a Biomedical Scientist who is comfortable working differently, embraces innovation, and takes pride in delivering accurate results at exceptional pace. Neko Health members come through our London clinics for whole-body preventive health screenings, and our laboratories sit at the centre of the patient journey. They are busy, modern spaces, and the service continues to develop as we scale. This is a hands-on, autonomous role, based on site in one of our central London laboratories. As a Biomedical Scientist, you will operate our Abbott Alinity and Sysmex XN-550 analysers and support the quality systems that allow us to return results within 30 minutes of sample receipt. If you're a BMS looking to further develop your career in an innovation-led environment, we would love to hear from you. What You'll Deliver in the First 6 - 12 Months - Initialise the analysers each day and ready

Instrument Design QA Lead Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As the Instrument Design QA Lead, you will own the quality and compliance of Neko's medical device hardware and firmware across a dedicated product family - ensuring that everything we build meets applicable regulatory standards from first design input to final design transfer. This is not a support function. You hold authority to approve or reject quality deliverables, enforce design control procedures, and ensure that compliance is engineered in from the start - not layered on at the end. Your work directly enables Neko's mission: every device that reaches a member is safe, effective, and built to the highest standard. You will be part of a small, high-trust Quality & Regulatory team working closely with hardware and firmware engineers, operations, and regulatory leads across an expanding product portfolio. What You'll Deliver in the First 6-12 Months - Take full QA ownership of one product family (Skin, Heart, Tissue) - running design controls, risk

Clinical Laboratory Technologist New York, United States Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose: You're the person who makes sure the results are right - every specimen, every run, every day. Not most of the time. Every time. As a Laboratory Technologist at Neko, you'll run moderate-complexity testing in our New York clinic lab, keep the instruments healthy, and hold the line on quality and compliance. The work is technical and repetitive - and the difference between a good lab tech and a great one shows up in how you handle the 500th specimen of the month exactly the way you handled the first. What You'll Deliver in the First 6-12 Months: - Perform moderate-complexity clinical laboratory testing in line with approved SOPs and applicable regulations (CLIA, CAP, New York State). - Prepare, process, analyze, and verify patient specimens and results with accurate documentation, full traceability, and timely escalation when something looks off. - Operate, maintain, and troubleshoot lab instrumentation - including daily, weekly, and monthly

Director, Communications UK London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As Communications Lead for the UK you will be responsible for shaping, protecting, and amplifying the brand's voice across all external touchpoints for the market. This role leads consumer storytelling, messaging, PR, and content strategy to ensure consistency, clarity, and impact across markets and channels. The ideal candidate is both a strategic communications leader and a hands-on communicator who can translate business objectives into

Architecture Design Lead EMEA London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. What You'll Deliver in the First 6-12 Months • Own and evolve Neko's physical design standards across EMEA - ensuring consistency and excellence across all clinic and space touchpoints • Lead concept development and design direction for new location rollouts, raising the bar for spatial experience across the organisation • Translate Neko's brand and experience principles into clear, compelling physical environments - from test fits and layouts through to final delivery • Partner with Project Managers, consultants, and contractors to deliver cohesive, high-impact spaces on time and to specification • Build and contribute to Neko's Location Design Playbook, creating scalable standards that support rapid international expansion Minimum Requirements • 8+ years of experience in architecture, design management, or a related role within the construction industry. • Strong creative design skills with high attention to detail. • Demonstrated experience managing cross-disciplinary design teams and external consultants across complex projects. • Broad knowledge of building codes,

Director, Software Engineering (Platform) London, United Kingdom, Stockholm, Berlin Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose The Director of Software Engineering, Platform will lead the design, scaling, and reliability of Neko Health's core infrastructure. This platform underpins health data, member data, and system reliability across clinics and internal product systems. This role is mission-critical: platform failures directly impact clinic operations and patient care. You will deliver an AI-first platform that ensures absolute resilience and regional scale, enabling the rest of the organization to scale our impact 10X faster. What You'll Deliver in the First 6-12 Months - Establish a scalable, secure infrastructure platform on Azure supporting health and member data - Enable significantly faster product deployment cycles through platform improvements - Increase system reliability and reduce operational incidents affecting clinics - Build and scale a high-performance platform engineering team (10-15 engineers initially) - Define long-term platform strategy in close partnership with Product and Data Minimum Qualifications - Proven experience building and scaling large-scale infrastructure systems -

Software Design QA Lead Berlin, Germany, Stockholm Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As a Software QA Engineering Lead, you will ensure the quality, safety, and regulatory compliance of our Software as a Medical Device (SaMD) and emerging AI-enabled healthcare products. You will work closely with software engineers, DevOps teams, product development teams, the Verification & Validation function, and regulatory stakeholders to ensure software meets quality and regulatory standards while enabling fast and efficient development cycles. This role is an individual contributor position focused on embedding quality practices directly into software development processes. You will contribute to shaping modern QA approaches that prioritize automation, integrated documentation, and efficient quality workflows rather than traditional documentation-heavy processes. Your work will help ensure that Neko Health continues to build safe, compliant, and high-quality health technology while maintaining the agility required in a fast-moving healthtech environment. What You'll Deliver in the First 6-12 Months · Establish strong collaboration with engineering and product teams to embed quality practices into development

Laboratory Technical Supervisor New York, United States Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose This is a two-phase role. First, you build the lab. Then you run it. You'll lead the setup and validation of Neko's on-site clinical laboratory in New York - Abbott Alinity platforms, SOPs, workflows, regulatory readiness - and bring it through to a compliant go-live under CLIA, CMS, and New York State. After go-live, you become the on-site technical owner and people leader: responsible for instrument performance, testing quality, inspection readiness, and the development of the Laboratory Technologist team that runs the bench day to day. You'll partner closely with the Head of Labs, who provides multi-site oversight and holds final regulatory sign-off. But the lab on the ground - and the team in it - is yours. What You'll Deliver in the First 6-12 Months - Lead laboratory setup and go-live readiness, taking the lab from empty space to compliant patient testing under CLIA, CMS, and New York State regulations. -

Principal Platform Engineer London, United Kingdom, Stockholm Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. The Role This is a 0→1 build. You'll own the architecture, build and rollout of Neko's internal AI developer platform, shaping how our engineers design, ship and operate software through agentic, AI-assisted workflows. It's a hands-on technical leadership role. You'll be the person setting long-term direction for AI agents, tooling and the systems underneath them, while also doing the work. The expectation is that what you build gets used across teams and meaningfully changes how engineering happens here. What You'll Deliver In the first 6 months - A clear architectural direction for the platform - Initial components shipped and adopted by early teams - Measurable improvements to developer speed, reliability and autonomy - Genuine organic adoption across engineering, driven by value not mandate By month 12 - A substantive shift toward agentic, engineer-led development workflows - Platform scaled beyond pilot groups to multiple teams - Clear ownership models for agents, tooling and supporting systems

Senior Regulatory Affairs Engineer (TCI) Remote, Germany Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Are you ready to shape the future of medical technology? Neko Health is seeking a Senior Regulatory Affairs Engineerwho's passionate about tackling complex regulatory strategies, enjoys working with cutting-edge medical devices, and thrives in a fast-paced, collaborativeand distributed environment. We are looking for you that have extensive experience from working with active medical devices and software as a medical device throughout the product lifecycle. What You'll Do - Drive Regulatory Excellence : Ensure our cutting-edge medical devices meet global standards and regulations as well as align with regulatory strategies from research and development to market launch and post-market. - Support Product Development : Advise on regulatory strategy throughout the product lifecycle, influencing design, risk management, supplier selection, and device labeling. - Maintain Regulatory Documentation : Develop and maintain regulatory documentation, including Design History File (DHF), Technical Documentation, as well as Device Master Record (DMR) and Device History Records (DHR). - Own Regulatory Submissions :

Digital Asset Manager London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Own the full lifecycle of Neko's creative assets: from intake and production through storage, distribution and retirement. You'll build and maintain a DAM that the whole org can actually use, be the first port of call for anyone who needs design assets, and keep brand consistency as we scale. What you'll do in the first 6-12 Months - Build and run our DAM: folder structure, access control, version control, rights compliance, and archiving. - Quality-check, upload and distribute final assets to the right channels and stakeholders. - Use AI tools daily to accelerate asset production, retouching, resizing and variant generation. - Train teams on asset workflows and document best practices. Minimum Requirements - Experience in creative operations, post-production or an in-house brand team. - Fluent with AI tools for production tasks: retouching, resizing, generating variants, automating repetitive work. - Experience with DAM platforms like Frontify or similar asset portals. - Experience handling large

QMS Training Coordinator Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose You will take ownership of our learning management system, Sana (the platform we use to assign, track, and record all quality-critical training across the organisation), keep content current as our processes evolve, and make sure people complete what they need to complete. The best version of this role is not reactive - it is someone who spots a process change coming, already has the training updated, and never needs to scramble before an audit. What You'll Deliver - Every employee enrolled in the right training from day one - role assignments configured correctly so there is no manual catching up when someone joins or changes role. - Training that gets ahead of process changes - working with process owners early so content is updated and completions are confirmed before a QMS change goes live, not after. - Completion that actually happens - you keep an eye on where people are falling behind, work with

Senior Biomedical Scientist London, United Kingdom Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Our laboratories sit inside our London clinics, where patients come for whole-body preventive health screenings. They are modern, fast-paced environments, with the service continuously evolving as we grow. As Senior Biomedical Scientist, you hold senior professional responsibility for the performance of our laboratory service, ensuring every patient result is accurate, clinically appropriate, and delivered within 30 minutes. This is an autonomous role with end-to-end ownership of our biochemistry and haematology service across two of our clinic-based laboratories. You will combine deep technical and clinical expertise, quality leadership, and remote supervisory responsibility. The scope of this role is growing fast. You won't just be running our existing labs - you'll help us scale, setting up new laboratories across London and other cities in the UK. This is a hybrid role, with one day a week on-site at one of our London clinics and the remainder worked remotely. You will also take part in an

Lead, Communications Sweden Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As Communication Lead for Sweden you will be responsible for shaping, protecting, and amplifying the brand's voice across all external touchpoints for the market. This role leads consumer storytelling, messaging, PR, and content strategy to ensure consistency, clarity, and impact across markets and channels. The ideal candidate is both a strategic communications leader and a hands-on communicator who can translate business objectives into compelling narratives. What You'll Deliver in the First 6-12 Months - Translate company vision, values, and strategy into clear and compelling corporate, medical and consumer communication - Support and evolve the brand narrative, positioning, tone of voice, and messaging framework - Lead public relations strategy, including media relations, thought leadership, press releases, and crisis communications - Build and maintain strong relationships with media, agencies, and key external stakeholders - Drive proactive messaging / thought leadership around proactive healthcare - Input into content strategy across brand campaigns, editorial, social, and owned channels

Director of Financial Control Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As Director of Financial Control, you will play a central role in building and scaling Neko Health's global financial control environment during a period of rapid international expansion. Working closely with the CFO and senior finance leadership, you will ensure the company maintains a robust, scalable accounting and control framework capable of supporting a complex international structure and future public-market readiness. Your work will strengthen the financial backbone of the company, enabling accurate reporting, strong governance, and financial transparency as Neko continues to grow globally. This role combines deep technical accounting expertise with the opportunity to build processes, systems, and teams that support a fast-scaling healthcare and technology organization. What You'll Deliver in the First 6-12 Months - Establish a robust and scalable Group financial control framework , ensuring accurate and timely monthly, quarterly, and annual reporting across a growing international entity structure. - Strengthen and document internal controls and governance , laying

Country Manager - Sweden Stockholm, Sweden Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose The Sweden Country Leader is responsible for leading all aspects of clinic operations, team leadership, and strategic growth across the Sweden market. This role owns full P&L performance, drives operational excellence, ensures regulatory compliance, and delivers exceptional member experiences while scaling Neko Health's presence in Sweden. What You'll Deliver in the First 6-12 Months - Stabilized and optimized performance across all clinics - Clear and executed Sweden market growth strategy aligned with global objectives - Improved clinic-level KPIs (efficiency, quality, member satisfaction) - Strong leadership structure with high-performing Area Managers and clinic teams - Launch of new clinics and expansion initiatives - Established financial discipline with accurate forecasting and P&L management Minimum Qualifications / Preferred Experience - Proven experience as a senior operational leader in a consumer-facing, membership-based or high touch service experience business - Demonstrated ownership of full P&L and delivery of profitable growth - Strong background in operations, strategic planning, and

Customer Care System Lead US London, United Kingdom, New York Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose You will own the infrastructure, data, and logic that empower our support team to scale intelligently - reducing friction for both the member and the agent by building seamless technical workflows and embedding AI and automation throughout the support lifecycle, from first contact to resolution. You'll continuously identify opportunities to apply emerging technologies that elevate the support experience: turning operational data into actionable insights, designing agentic systems that take action rather than just route tickets, and building infrastructure that learns and improves over time. You'll report directly to the Director of Customer Support & Hospitality and work at the intersection of AI, product thinking, and operational excellence. What You'll Deliver in the First 6-12 Months - A clear, prioritised AI & systems roadmap is in place and actively being executed - improving both member and agent experience. (Tech-enabled, human-centred.) - At least two meaningful AI-powered automations are live and

Workforce Planning Coordinator New York, United States Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Job Title: Workforce Planning Coordinator Location: New York, USA Division: Operations Reporting to: Country Manager About the Role We are looking for a Workforce Planning Coordinator to support the planning and scheduling of clinical staff across our growing US clinic network. This role will focus on workforce strategy and execution, including headcount planning, shift patterns, and scheduling to ensure clinics are staffed efficiently. Initially, the role will also involve hands-on coordination of clinic schedules as the US network expands. What You'll Deliver in the First 6-12 Months - Develop workforce plans including headcount models, staffing ratios, and shift patterns for clinics. - Create and manage staff schedules, ensuring clinics are appropriately staffed. - Work closely with Clinic Leads and operations teams to maintain accurate workforce planning and scheduling. - Monitor workforce data including labour costs, utilisation, and reporting. - Ensure scheduling aligns with local labour laws and operational needs. - Support workforce coordination across