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Shift4

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  • Director, International Tax

    Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    Director, International Tax Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Director, International Tax leads U.S. international tax compliance, planning, and strategy to support Shift4's global growth. Reporting to the Vice President of Tax, this role oversees international tax computations, modeling, and structuring, including Pillar 2, transfer pricing, and M&A integration. The Director serves as the accountable owner for international tax matters and provides strategic guidance to business and finance leaders. Responsibilities - Design and implement international tax and transfer pricing strategies, including IP ownership and intercompany agreements. - Collaborate with Finance, Treasury, Legal, and external advisors on cross-border tax planning and business initiatives. - Manage international tax considerations for M&A, including acquisition structuring and post-merger integration. - Monitor and manage Pillar 2 compliance and global tax positions. - Prepare, review, and analyze GILTI, FDII, BEAT, Subpart F, E&P, PTEP, and FTC models. - Review international components of quarterly and annual tax provisions in accordance with ASC 740. - Maintain the international tax compliance calendar and ensure timely filings. - Draft technical and non-technical tax research, memos, and documentation. Qualifications - 8+ years of U.S. international tax experience in public accounting, law firm, or multinational corporation; combination of public accounting and industry experience preferred.

  • Business Development, Director

    Remote - Europe

    remote Salary not disclosed

    Business Development, Director Remote - Europe Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary We are seeking a proactive, strategic and result-driven individual to join Shift4's Business Development team. Our team focuses on retaining and expanding our share-of-wallet and revenue within the existing strategic merchant and partner base. The ideal candidate will possess a robust acumen for sales strategy and business development within both card-present and card-not-present environments, demonstrating a proven track record of cultivating high-value partnerships and client relationships. You'll be responsible for contributing to Shift4's long-term growth by leading high-impact commercial deals, project management and strategic projects that align with both Shift4's and our clients' objectives. Location: UK Responsibilities - Drive sales and business expansion efforts, targeting both partner collaborations and significant payment processing opportunities, with a strategic focus on designated verticals. - Actively seek out and cultivate new business leads, overseeing the entire sales lifecycle, from initial engagement to the successful conclusion of deals, which includes finalizing commercial agreements with both partners and potential clients. - Oversee the integration process, working in concert with various internal teams to ensure a smooth transition to operational status for new clients and partners. - Represent the company at global industry events, to showcase Shift4 offerings and engage with potential clients. This will require

  • Product Manager

    Herzliya, Tel Aviv District, Israel

    unspecified Salary not disclosed

    Product Manager Herzliya, Tel Aviv District, Israel Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . About the Role We are looking for a Junior Product Manager to join our team and play a key role in shaping and evolving our CRM product capabilities. In this role, you will collaborate with engineering, design, and business stakeholders to define product requirements, prioritize the backlog, and deliver solutions that drive real value for our users and customers. This is an excellent opportunity for an early-career product professional. KEY RESPONSIBILITIES - Own and maintain the product backlog for CRM-related features, ensuring priorities align with business objectives and user needs. - Gather requirements from internal stakeholders - Write clear user stories and product specifications that enable engineering teams to deliver with confidence. - Facilitate sprint planning, refinement, and review ceremonies alongside engineering leads. - Communicate product updates, trade-offs, and decisions to stakeholders at all levels. Requirements - 1-2 years of professional experience as a Product Manager, Associate Product Manager, or Business Analyst working with CRM systems. - Hands-on experience using CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) with a solid understanding of core CRM concepts, workflows, and best practices. - Strong analytical skills with the ability to translate data into actionable product decisions. - Excellent written and verbal communication

  • Account Executive

    Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    Account Executive Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Account Executive (3PI / Commercial) is responsible for driving new business growth across Non-Enterprise Merchants, Enterprise Accounts, and ISV / Software Partner channels. This hunter-focused role manages the full sales cycle from prospecting through close, while also building referral relationships that generate ongoing opportunities. The position requires strong outbound activity, consultative selling skills, pipeline management, and the ability to move quickly while maintaining accuracy throughout the onboarding process. Responsibilities: - Prospect and engage potential merchants across Non-Enterprise, Enterprise, and Partner channels. - Own the full sales cycle from lead generation through signed agreement and onboarding. - Build and maintain referral relationships with ISVs and software partners to generate inbound opportunities. - Serve as the primary point of contact for merchants referred through partner channels. - Conduct discovery conversations to understand merchant needs and position Shift4 solutions effectively. - Complete merchant applications accurately and efficiently, with urgency on Enterprise-tier accounts. - Maintain consistent outreach activity through calls, emails, and follow-up cadence. - Track pipeline activity, sales performance, and opportunities within Salesforce CRM. - Meet or exceed monthly sales production minimums and performance expectations. - Collaborate with internal teams to ensure smooth merchant onboarding and partner satisfaction. - Stay current

  • Channel Sales Director

    Remote - North America

    remote Salary not disclosed

    Channel Sales Director Remote - North America Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Responsibilities: The Channel Sales Director (CSD)/Partner Director primary duties include driving new business to Shift4 through the prospecting and signing of new partners to The CSD is Instrumental in devising and implementing the strategy for meeting sales performance targets and optimizing growth with each new partner. The CSD is the subject matter expert on all things pertaining to the Partnership. This is an individual contributor role. - Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic. - Creating, negotiating and closing commercial agreements with new. - Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device. - Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4. - Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site. - Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation. - When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation. - Identify marketing opportunities through conversations with the partner and

  • Government Affairs Associate

    Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    Government Affairs Associate Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Job Summary: The Government Affairs Associate will support the Chief of Staff and Head of Government Affairs in managing domestic and international external relations with government entities, tracking policy developments, and coordinating advocacy efforts. This role focuses on maintaining trade associations, regulatory monitoring across global jurisdictions, reporting dashboards, and interfacing with key stakeholders to advance the organization's interests in legislative and regulatory matters worldwide. Location: Hybrid in the Center Valley, PA area Key Responsibilities: - Manage trade association memberships and participation, including renewals, event coordination, and representation on behalf of the organization at both domestic and international levels. - Track regulatory and legislative developments at federal, state, local, and international levels, providing timely summaries and impact assessments to leadership. - Coordinate lobbyist activities and deliverables, ensuring alignment with organizational goals and monitoring progress on domestic and international advocacy initiatives. - Interface with legal and compliance teams to align government affairs strategies with internal policies and risk management, including global regulatory compliance. - Support congressional, agency, and international engagements (e.g., with foreign governments or multilateral organizations), including preparing briefing materials, scheduling meetings, and following up on action items. - Collaborate with cross-functional teams to gather inputs on policy positions,

  • Customer Service, Sr Associate - GiveX

    Mexico City, Mexico City, Mexico

    unspecified Salary not disclosed

    Customer Service, Sr Associate - GiveX Mexico City, Mexico City, Mexico Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring Customer Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Cuauhtémoc, Ciudad de México office. Summary: The Customer Service, Sr Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: - Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. - Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. - Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. - Use internal systems, knowledge bases, and tools to provide fast and accurate support. - Educate users on self-service features and digital support tools. - Document cases and follow up to ensure full resolution. - Manage multiple communication channels (phone, email, chat, ticketing) efficiently. - Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM & ticketing platforms, and related tools. - Answer and resolve customer inquiries regarding gift card payment processing, hardware, software, accounts, loyalty and ecommerce. Qualifications:

  • POS Support, Associate - Positouch

    Colombia

    unspecified Salary not disclosed

    POS Support, Associate - Positouch Colombia Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is a contract role within Columbia. Summary The Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities - Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. - Identify and resolve terminal/POS system issues through logical troubleshooting. - Analyze call logs to identify trends and underlying problems. - Provide solutions by guiding merchants through corrective steps. - Research and resolve credit card terminal issues for merchants and external sales partners. - Receive and resolve inbound calls, emails, chats, tasks, and tickets. - Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. - Complete projects under tight deadlines while managing competing priorities. - Demonstrate exemplary performance and attendance. - Be flexible in work hours to support 24/7 Call Center needs. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required. - 2+ years of technical support/troubleshooting

  • POS Support, Associate

    Las Vegas, NV

    onsite Salary not disclosed

    POS Support, Associate Las Vegas, NV Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities - Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. - Identify and resolve terminal/POS system issues through logical troubleshooting. - Analyze call logs to identify trends and underlying problems. - Provide solutions by guiding merchants through corrective steps. - Research and resolve credit card terminal issues for merchants and external sales partners. - Receive and resolve inbound calls, emails, chats, tasks, and tickets. - Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. - Complete projects under tight deadlines while managing competing priorities. - Demonstrate exemplary performance and attendance. - Be flexible in work hours to support 24/7 Call Center needs. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required. - 2+

  • Settlements, Sr Associate

    Valletta, Malta

    unspecified EUR 26K-32K

    Settlements, Sr Associate Valletta, Malta Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Settlements Sr Associate is responsible for the end-to-end execution and authorization of settlement processes, ensuring high system integrity and operational efficiency. This role combines hands-on technical management of SWIFT/SEPA transactions with cross-functional collaboration to resolve complex queries and implement system enhancements. The ideal candidate is a meticulous, remote-ready professional with banking experience who can document internal procedures and drive the team toward achieving critical KPIs. Responsibilities will include: - Manage and execute all settlement related processes (creation, maintenance, authorizations & investigation) using CRM and Settlement Systems. - Collaborate with internal Teams (Tech, Underwriting, Finance, CRM, Legal) and customer-facing Teams (Sales, Client Relations) as needed. - Handle internal and external queries related to the settlements processes and systems; monitor system health, raise tickets, and liaise with Technical Teams to resolve issues. Escalate to the Settlements Supervisor. - Execute required daily system actions including processes, report generation, and other tasks assigned by Settlements Supervisor. - Participate in testing, new project implementations, and related initiatives; document tasks accordingly. - Assist with implementing new features and products; propose enhancements or corrective actions for processes or systems. - Design, maintain, and document internal Settlements Team procedures; provide guidance or training to new team members and

  • Fraud, Associate

    Valletta, Malta

    unspecified Salary not disclosed

    Fraud, Associate Valletta, Malta Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Responsibilities: - Monitor and investigate suspicious transactions, merchants, and third-party activity daily. - Dive deep into fraud patterns across our portfolio using BI tools - spot trends, think critically, and act fast. - Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies. - Build and enhance reports, tools, and processes to prevent fraud and chargebacks - your insights will directly influence our security. - Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries. - Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting. - Stay on top of chargeback and fraud programs, ensuring compliance and proactive management of scheme requirements. - Work hand-in-hand with the Risk team to identify and monitor high-risk merchants. - Help shape the tools and workflows we use every day by challenging outdated processes and suggesting smarter, faster ways to work. - Other ad hoc tasks can be assigned by the manager as needed. Requirements: - 2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL,

  • Finance Operations, Associate

    Valletta, Malta

    unspecified EUR 24K-30K

    Finance Operations, Associate Valletta, Malta Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is seeking a detail-oriented Financial Operations Associate to join their Finance Operations team in Malta. This role is vital for maintaining the integrity of the company's financial ecosystem by managing daily bookkeeping, payment authorizations, and complex accounting reconciliations. Responsibilities will include: - Assist with bookkeeping and maintain accurate financial records; - Verification and authorization of Daily Payments; - Handling Treasury back office requests; - Perform daily accounting reconciliations (bank, receivables and other reconciliations); - Timely and accurate execution of month-end procedures and reconciliations; - Assisting the finance team with the preparation of audit documents; - Promoting adherence to effective control practices across the team; - Execution of ad hoc activities as required by Senior Management The ideal candidate will bring: - Have a minimum of 2 years of work experience in the financial services industry, ideally within payments; - Good knowledge of Microsoft Office and Excel in particular; - Be highly organized, pro-active self-starter, able to work on own initiative, and excellent attention to detail; - Be a team player, flexible, and able to meet strict deadlines - Fluent in English. Compensation: Shift4 applies a structured, market-informed approach to compensation. Salary ranges are developed based on objective, gender-neutral criteria, such

  • Deployment, Associate

    Coolum Beach, Queensland, Australia

    unspecified Salary not disclosed

    Deployment, Associate Coolum Beach, Queensland, Australia Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary: The Deployment, Associate is responsible for configuring, testing, and preparing POS and credit card equipment for deployment, managing inventory and supplies, and ensuring timely fulfillment of orders. This role requires independence, attention to detail, and the ability to work under pressure while maintaining high standards of quality and safety. This is an on-site role based at Coolum Beach, Queensland. Responsibilities: - Configure, image, and customize POS and credit card equipment. - Program, test, package, and ship POS equipment, peripherals, and supplies. - Fulfill daily orders, receive incoming supplies, and maintain inventory accuracy. - Work independently to meet tight deadlines in a fast-paced environment. - Identify and resolve operational issues promptly using provided instructions and procedures. - Maintain knowledge of processes, procedures, and departmental impact on company operations. - Perform miscellaneous duties as assigned. Qualifications: - High School Certificate or equivalent required; relevant certifications (A+, Net+, Security+, Microsoft) are beneficial. - Ability to frequently lift 5-10 kg, occasional up to 15 kg, and occasionally up to 25 kg. - Credit card industry experience (acquiring or issuing) preferred. - Proficient with Word, Excel, Access, Windows applications, and email. - Flexibility to work evenings, weekends, and holidays as needed. - Strong time

  • Software Engineer

    Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    Software Engineer Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and seeking a mid-level Software Engineer to contribute to the development and maintenance of Shift4's production systems. This role involves writing clean, modular, and maintainable code, participating in code reviews, deploying builds to a continuous integration pipeline, and owning major projects. As an integral member of the engineering team, the individual will collaborate on architecture design, optimize existing systems, and build scalable applications. This role is based onsite at Shift4's headquarters in Center Valley, PA. Responsibilities - Contribute stable, well-written code to the production system. - Provide detailed feedback for colleagues via code reviews to ensure code quality. - Begin learning and understanding new languages or frameworks. - Deploy multiple builds to a continuous integration pipeline with minimal issues. - Write and maintain test cases for various projects to ensure code quality. - Set up and manage staging and production environments for development. - Own and deliver at least one major project with successful outcomes. - Contribute to architecture design for both large and small-scale systems. - Provide feedback on optimization or refactoring for existing systems to improve performance. Qualifications - This is a mid-level role requiring a minimum of 3 years of experience in

  • IT Technical Support Representative

    Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    IT Technical Support Representative Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . IT Technical Support Representative Shift4 is rapidly expanding globally and seeking a highly experienced and customer-focused IT Analyst / Technical Support Representative to join our team in Center Valley, PA. The ideal candidate will be responsible for providing comprehensive technical support and troubleshooting assistance to our employees, ensuring high productivity and minimal downtime. This role requires advanced knowledge of Active Directory, hardware, software, and various IT-related systems. We are looking for an individual with excellent problem-solving abilities, strong communication skills, and a dedicated customer service orientation. This is a critical onsite role based at Shift4's Center Valley, PA location. Key Responsibilities: User Support & Troubleshooting - Provide expert technical support to end-users, directly contributing to improved productivity through effective utilization of hardware, software, and enterprise systems. - Respond to and efficiently resolve technical incidents during business hours and while on-call, adhering to standard escalation procedures. - Diagnose and resolve complex hardware, software, and network connectivity issues. - Deliver effective remote support using established remote access tools. - Conduct end-user training and provide ongoing support for various applications and systems. - Set up, configure, and provide support for video conferencing equipment and collaboration tools. Technical Management & Operations

  • Senior Workday Reporting & Analytics Analyst

    Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Tampa, Florida, United States

    unspecified Salary not disclosed

    Senior Workday Reporting & Analytics Analyst Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Tampa, Florida, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shifft4 is expanding globally and we are adding to our teams, seeking a Senior Workday Reporting & Analytics Analyst to drive the design, development, optimization, and delivery of Workday reports, dashboards, and analytics solutions that empower data-driven decision-making across the organization. This role will be a technical expert in Workday reporting capabilities, including calculated fields and Workday Prism Analytics, and will collaborate closely with HR, IT, and cross-functional partners to translate business needs into scalable reporting solutions. This individual will be central to advancing self-service reporting, improving data quality, and enabling HR and business leaders with actionable insights. This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Center Valley, PA / Atlanta, GA Key Responsibilities - Design, build, test, and maintain Workday reports using standard and advanced reporting tools (Matrix, Composite, Trending, etc.) and calculated fields to meet operational and strategic needs. - Develop and optimize Workday dashboards , Discovery Boards, and visual analytics that support managers, HR partners, and leadership. - Lead requirements gathering with HR stakeholders, translating business needs into efficient, scalable reporting solutions. - Build

  • Senior Data Engineer, Data Infrastructure

    Herzliya, Tel Aviv District, Israel

    unspecified Salary not disclosed

    Senior Data Engineer, Data Infrastructure Herzliya, Tel Aviv District, Israel Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is looking for a Senior Data Engineer to join our Data Platform team. We are seeking a hands-on individual with experience in building and scaling modern data infrastructure, passionate about exploring AI technologies and applying them to enhance and evolve our data systems. This role is ideal for someone focused on data systems, performance, automation, and reliability, who will design, build, and maintain core components of our data pipelines, storage, monitoring, and observability stack, with a strong focus on improving workflows and system capabilities, while embracing the Shift4 way. Responsibilities: - Build and maintain scalable, reliable, and high-performance data infrastructure across cloud and on-prem environments - Partner with engineering, analytics, and observability teams to support data flow from ingestion to consumption - Develop infrastructure as code and automation tools to improve deployment, monitoring, and recovery - Help troubleshoot performance bottlenecks and reliability issues in large-scale data pipelines - Implement data quality processes aligned with security standards to ensure accuracy, consistency, and compliance with financial regulations and PCI requirements. - Continuously improve the performance and efficiency of the data platform with proactive tuning and benchmarking - Proactively explore and apply AI tools to enhance efficiency across

  • Technical Support, Associate

    Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States

    unspecified Salary not disclosed

    Technical Support, Associate Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . A Technical Support Representative is expected to work with customers to identify Shift4shop e-commerce related issues. They should achieve resolution by applying a logical thought process to the troubleshooting they are performing based on the training they have been given and by analyzing call, ticket, or chat logs to notice common trends and underlying problems. They should support customer interactions through multi-messaging channels such as email, tickets, phone, and chat systems. These interactions should be coordinated and real-time. Representatives are also expected to acquire an in-depth understanding of the software and services customers use, accompanied by good interpersonal and customer service skills. Responsibilities: - Deliver exceptional service and support to customers via telephone, email, and chats - Meet service level and Interaction requirements set in place by management - Gather information and determine the issue by evaluating and analyzing the symptoms and issues - Diagnose and resolve technical issues involving Shift4shop, Shift4shop services, and Shift4 Payments - Follow standard processes and procedures - Identify and escalate priority issues per customer and company specifications - Accurately process and record call, email, and chat interactions - Follow up and make scheduled callbacks

  • Fraud, Associate (UK)

    London, England, United Kingdom

    unspecified Salary not disclosed

    Fraud, Associate (UK) London, England, United Kingdom Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary: We are looking for a Fraud Associate to join our team and help monitor daily transaction activity. In this role, you will use BI tools to identify fraud patterns, manage chargeback programs, and work closely with merchants and card schemes (like Visa and Mastercard) to mitigate risk. This is a hands-on position for an analytical thinker who enjoys investigating data and improving security processes in the payments industry. Responsibilities: - Monitor and investigate suspicious transactions, merchants, and third-party activity daily. - Dive deep into fraud patterns across our portfolio using internal BI & external Fraud monitoring tools - spot trends, think critically, and act fast. - Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies. - Build and enhance reports, tools, and processes to prevent fraud and chargebacks - your insights will directly influence our security. - Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries. - Collaborate with card schemes like Visa / Mastercard / Amex / Discovery and alternative payment method on program breaches, appeals, investigations,

  • Senior Internal Auditor

    Center Valley, Pennsylvania, United States

    unspecified Salary not disclosed

    Senior Internal Auditor Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary The Senior Internal Auditor position will be a new position at the Company. Under general direction, this role will be responsible for performing the annual SOX compliance efforts including the review, testing, analysis, evaluation, and conclusion over the design and effectiveness of the controls over financial reporting. This will be a hands-on role from project planning to execution of the SOX activities. Responsibilities: - Assist the Director of Internal Audit with coordinating and executing the audit plan and assessing risks and controls throughout the organization. - Collaborate with external auditor (PwC) on SOX testing: identify areas of controls reliance, partner on testing strategy, and assist in obtaining support for controls testing from the business. - Track completion status of SOX tasks, partner with the business as needed to discuss issues, and effectively communicate results to Audit Director and Shift4 Management. - Perform annual SOX compliance testing, including remediation testing and recommendations. - Perform audit related activities, including but not limited to: develop the engagement, Risk Assessment and audit scope, conducting the opening meeting, ensure timely completion of field work, and draft the audit report - Participate and lead Business Process end-to-end walkthrough meetings and operational effectiveness testing