Shift4 jobs

General Application Global Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Don't see a position that aligns with your skill set? No problem! Here at Shift4, we are continuously growing and we are always looking to add talented professionals to our team. Once you submit your application, your resume and information will remain searchable in our database by our dedicated team of expert recruiters. If a position becomes available that matches your qualifications, one of our recruiters will contact you. In the meantime, please remember to visit our Careers Page, as we update our positions frequently. Thank you for your interest in Shift4! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Marketing Manager (Iberia) Remote - Europe Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Marketing Manager (Iberia) is responsible for developing and executing the local marketing strategy in alignment with the European marketing vision and Shift4 strategy. This role drives brand awareness, demand generation, and revenue growth within the Spanish market, ensuring consistency with regional objectives while adapting initiatives to local market needs. The role requires strong cross-functional collaboration with Sales, Product, Partnerships, and the broader European Marketing team. Key Responsibilities: - Develop and implement Shift4's marketing strategy for Spain and Portugal in alignment with the European strategy. - Localize and execute regional digital and lead generation campaigns to resonate with the Spanish audience - Adapt Shift4 branding, messaging, and content to local market requirements and ensure brand consistency across all Southern Europe touchpoints - Create blog content, email marketing, and social media copy targeted for Southern European audiences - Support event marketing, including trade shows and partner events - Manage PR activities and agency relationships - Partner with the Southern European Commercial Teams to align on priorities and targets - Establish strong alignment with Product Marketing to ensure timely, accurate communication of product features, updates, and launches to the market. - Support Iberian resellers with access to localized sales materials and tools

Customer Service, Associate Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA office and we operate Monday - Friday. Summary: The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: - Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. - Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. - Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. - Use internal systems, knowledge bases, and tools to provide fast and accurate support. - Educate users on self-service features and digital support tools. - Document cases and follow up to ensure full resolution. - Manage multiple communication channels (phone, email, chat, ticketing) efficiently. - Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM & ticketing platforms, and related tools. Qualifications: - Stellar verbal and written communication skills. - Strong technical curiosity and ability to

Software Engineer Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and seeking a mid-level Software Engineer to contribute to the development and maintenance of Shift4's production systems. This role involves writing clean, modular, and maintainable code, participating in code reviews, deploying builds to a continuous integration pipeline, and owning major projects. As an integral member of the engineering team, the individual will collaborate on architecture design, optimize existing systems, and build scalable applications. This role is based onsite at Shift4's headquarters in Center Valley, PA. Responsibilities - Contribute stable, well-written code to the production system. - Provide detailed feedback for colleagues via code reviews to ensure code quality. - Begin learning and understanding new languages or frameworks. - Deploy multiple builds to a continuous integration pipeline with minimal issues. - Write and maintain test cases for various projects to ensure code quality. - Set up and manage staging and production environments for development. - Own and deliver at least one major project with successful outcomes. - Contribute to architecture design for both large and small-scale systems. - Provide feedback on optimization or refactoring for existing systems to improve performance. Qualifications - This is a mid-level role requiring a minimum of 3 years of experience in

Deployment, Associate Coolum Beach, Queensland, Australia Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary: The Deployment, Associate is responsible for configuring, testing, and preparing POS and credit card equipment for deployment, managing inventory and supplies, and ensuring timely fulfillment of orders. This role requires independence, attention to detail, and the ability to work under pressure while maintaining high standards of quality and safety. This is an on-site role based at Coolum Beach, Queensland. Responsibilities: - Configure, image, and customize POS and credit card equipment. - Program, test, package, and ship POS equipment, peripherals, and supplies. - Fulfill daily orders, receive incoming supplies, and maintain inventory accuracy. - Work independently to meet tight deadlines in a fast-paced environment. - Identify and resolve operational issues promptly using provided instructions and procedures. - Maintain knowledge of processes, procedures, and departmental impact on company operations. - Perform miscellaneous duties as assigned. Qualifications: - High School Certificate or equivalent required; relevant certifications (A+, Net+, Security+, Microsoft) are beneficial. - Ability to frequently lift 5-10 kg, occasional up to 15 kg, and occasionally up to 25 kg. - Credit card industry experience (acquiring or issuing) preferred. - Proficient with Word, Excel, Access, Windows applications, and email. - Flexibility to work evenings, weekends, and holidays as needed. - Strong time

Senior Manager, Global Benefits Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Tampa, Florida, United States; Toronto, Ontario, Canada Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Summary The Senior Manager, Global Benefits leads the strategy, design, and governance of Shift4's global benefits programs across all regions to ensure alignment with the company's Total Rewards philosophy, regulatory requirements, and global growth objectives. This role partners closely with HR, Finance, Legal, and external brokers to develop competitive, compliant, and scalable benefits programs that support employee well-being, manage risk, and optimize cost. The Senior Global Benefits Manager oversees global health, welfare, retirement, and risk programs, ensuring operational excellence and consistency across 30+ countries. Key Responsibilities - Lead the design, implementation, and continuous improvement of global benefits programs, including health, welfare, retirement, and insured risk benefits across all regions. - Oversee annual benefits renewals, vendor negotiations, and broker partnerships to ensure competitive positioning and cost discipline. - Manage global benefits governance, including compliance with local labor laws, statutory requirements, and multinational pooling arrangements. - Partner with Finance to forecast and manage global benefits costs, including trend analysis, stop-loss strategy, and renewal modeling. - Lead benefits integration efforts for acquisitions, ensuring seamless transition and alignment to Shift4's benefits framework. - Develop and maintain

Solution Specialist Remote - North America Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Responsibilities\ This role is located near Birmingham Alabama In this role, you will have the ability to help a merchant's business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4. - Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products. - Prospect over the phone, face-to-face through networking, and building referral partnerships. - Assist existing clients with additional add-on services including Hardware, Software, and Professional Services. - Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs. - Explain the value of Shift4 products through your laptop or Point of Sale device. - Listen, identify, and qualify sales opportunities to up-sell additional products and services. - Develop new accounts and target areas for new growth or market value. - Exhibit a high level of professionalism and apply company policies and procedures

Senior User Experience Researcher Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Tampa, Florida, United States; Toronto, Ontario, Canada Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Senior UX / User Experience Researcher Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. What we're looking for The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights. Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities. The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able

Business Development, Director Remote - Europe Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary We are seeking a proactive, strategic and result-driven individual to join Shift4's Business Development team. Our team focuses on retaining and expanding our share-of-wallet and revenue within the existing strategic merchant and partner base. The ideal candidate will possess a robust acumen for sales strategy and business development within both card-present and card-not-present environments, demonstrating a proven track record of cultivating high-value partnerships and client relationships. You'll be responsible for contributing to Shift4's long-term growth by leading high-impact commercial deals, project management and strategic projects that align with both Shift4's and our clients' objectives. Location: UK Responsibilities - Drive sales and business expansion efforts, targeting both partner collaborations and significant payment processing opportunities, with a strategic focus on designated verticals. - Actively seek out and cultivate new business leads, overseeing the entire sales lifecycle, from initial engagement to the successful conclusion of deals, which includes finalizing commercial agreements with both partners and potential clients. - Oversee the integration process, working in concert with various internal teams to ensure a smooth transition to operational status for new clients and partners. - Represent the company at global industry events, to showcase Shift4 offerings and engage with potential clients. This will require

Partner Manager, Marketplace Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Tampa, Florida, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring a new Partner Manager, Marketplace ! The SkyTab Marketplace connects restaurant operators with the third-party software they need to run their business - from online ordering and reservations to accounting, loyalty, and beyond. Partners are the lifeblood of that ecosystem, and this role exists to recruit them, onboard them successfully, and help them thrive on the platform. As Partner Manager, you'll own relationships with a portfolio of technology partners - managing the full lifecycle from initial outreach through launch and ongoing growth. You'll be the primary point of contact for partners, the internal advocate for their needs, and the person accountable for making sure integrations are live, healthy, and driving value on both sides. This role is based onsite available at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA Responsibilities - A relationship builder: You're energized by talking to people, earning trust, and building long-term partnerships. You know how to manage expectations, navigate friction, and keep relationships productive even when things get complicated. - Organized and accountable: You're managing multiple partners at different stages simultaneously. Nothing falls

VP, Product Atlanta, Georgia, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Overview Shift4's VP, Marketplace & Value-Added Services will lead the strategy, development, and monetization of our partner ecosystem and adjacent product expansions across the global POS platform. This role owns two critical growth vectors: - Marketplace: A scalable ecosystem of third-party integrations across the restaurant operator stack (online ordering, inventory, labor, payroll, kitchen operations, loyalty, etc.) - Value-Added Services (VAS): Strategic product extensions (e.g., capital/loans, payroll, invoicing) delivered through deep partnerships and company-led go-to-market motions The VP will be responsible for defining the partner strategy, driving integration execution, establishing commercial frameworks, and delivering revenue outcomes. This role sits at the intersection of Product, Partnerships, Development, Finance, and Go-To-Market. Reporting to the Head of Global POS, this is a highly strategic, high-visibility role with frequent interaction with the CPO, CFO, and CEO. The ideal candidate combines strong product leadership, partnership acumen, and commercial ownership with the ability to scale complex ecosystems. Responsibilities Marketplace Strategy & Ecosystem Development - Define and execute the vision for Shift4's Marketplace ecosystem across global POS. - Identify priority partner categories and build a structured integration roadmap aligned to merchant needs. - Establish a scalable Marketplace model, including: - Partner onboarding frameworks - Integration standards and

Business Development, Junior (Spain, UK or Portugal) Remote - Europe Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary The ideal candidate will possess a robust acumen for sales strategy and business development within both card-present and card-not-present , demonstrating a proven track record of cultivating high-value partnerships and client relationships. We are seeking a proactive, strategic and result-driven individual to join Shift4's Business Development team. Our team focuses on retaining and expanding our share-of-wallet and revenue within the existing strategic merchant and partner base. You'll be responsible for contributing to Shift4's long-term growth by leading high-impact commercial deals, project management and strategic projects that align with both Shift4's and our clients' objectives. If you have a background in business development, a strategic mindset, and a passion for driving growth in a dynamic environment, we want to hear from you! Location: Spain, UK or Portugal (Remote/Hybrid) Responsibilities - Become a trusted advisor for each account by maintaining a great relationship with key members at the customer's corporate. - Manage and optimize the operational processes for partners and merchants within Shift4. - Become an advocate for each account within Shift4 to make sure all activities are scheduled and prioritized correctly. - Drive sales and business expansion efforts, targeting both partner collaborations and e-commerce entities, with

Payments Support, Associate Las Vegas, NV Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center. Summary The Payments Support Associate provides frontline support for Shift4 products and services, including Lighthouse Transaction Manager (LTM), Universal Transaction Gateway (UTG), Skytab Solo, and POS integrations. This role assists customers with troubleshooting, problem resolution, and general support inquiries, while collaborating with internal teams, resellers, and partners to ensure seamless operations. Responsibilities - Provide customer support via phone, email, chat, and ticketing systems. - Assist customers with website navigation, statements, contracts, payments, and POS issues. - Troubleshoot credit card, gift card, and POS processing issues. - Collaborate with resellers, partners, and internal teams to resolve integration problems. - Track and document support interactions, maintaining clear and accurate records. - Stay up-to-date on software updates, product changes, and company policies. - Manage multiple support tasks efficiently across channels. - Participate in team meetings and contribute suggestions for process improvements. - Support departmental goals and 24/7 operations with flexible work hours. - Perform additional duties as assigned to support overall team success. Qualifications - High school diploma or equivalent required;

IT Technical Support Representative Center Valley, Pennsylvania, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . IT Technical Support Representative Shift4 is rapidly expanding globally and seeking a highly experienced and customer-focused IT Analyst / Technical Support Representative to join our team in Center Valley, PA. The ideal candidate will be responsible for providing comprehensive technical support and troubleshooting assistance to our employees, ensuring high productivity and minimal downtime. This role requires advanced knowledge of Active Directory, hardware, software, and various IT-related systems. We are looking for an individual with excellent problem-solving abilities, strong communication skills, and a dedicated customer service orientation. This is a critical onsite role based at Shift4's Center Valley, PA location. Key Responsibilities: User Support & Troubleshooting - Provide expert technical support to end-users, directly contributing to improved productivity through effective utilization of hardware, software, and enterprise systems. - Respond to and efficiently resolve technical incidents during business hours and while on-call, adhering to standard escalation procedures. - Diagnose and resolve complex hardware, software, and network connectivity issues. - Deliver effective remote support using established remote access tools. - Conduct end-user training and provide ongoing support for various applications and systems. - Set up, configure, and provide support for video conferencing equipment and collaboration tools. Technical Management & Operations

Finance Operations, Associate Valletta, Malta Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is seeking a detail-oriented Financial Operations Associate to join their Finance Operations team in Malta. This role is vital for maintaining the integrity of the company's financial ecosystem by managing daily bookkeeping, payment authorizations, and complex accounting reconciliations. Responsibilities will include: - Assist with bookkeeping and maintain accurate financial records; - Verification and authorization of Daily Payments; - Handling Treasury back office requests; - Perform daily accounting reconciliations (bank, receivables and other reconciliations); - Timely and accurate execution of month-end procedures and reconciliations; - Assisting the finance team with the preparation of audit documents; - Promoting adherence to effective control practices across the team; - Execution of ad hoc activities as required by Senior Management The ideal candidate will bring: - Have a minimum of 2 years of work experience in the financial services industry, ideally within payments; - Good knowledge of Microsoft Office and Excel in particular; - Be highly organized, pro-active self-starter, able to work on own initiative, and excellent attention to detail; - Be a team player, flexible, and able to meet strict deadlines - Fluent in English. Compensation: Shift4 applies a structured, market-informed approach to compensation. Salary ranges are developed based on objective, gender-neutral criteria, such

Data Centre Shift A4 Chargeman Johor Bahru, Malaysia posted: Posted 4 Days Ago

Paralegal, Subsidiary Governance Center Valley, Pennsylvania, United States; Tampa, Florida, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Paralegal, Subsidiary Governance supports the Corporate Governance function with primary responsibility for entity management across Shift4's global corporate structure. This role ensures that all domestic and international subsidiaries remain in good standing through accurate recordkeeping, timely regulatory filings, and effective coordination of corporate actions. The paralegal partners closely with internal stakeholders and external service providers to maintain statutory compliance and support financing, acquisitions, and other strategic initiatives. Location: Tampa, FL or Center Valley, PA office Responsibilities: Entity Lifecycle Management - Support the full lifecycle of legal entities, including formation of new subsidiaries, dissolutions, mergers, and restructurings. - Maintain accurate corporate records reflecting ownership, directors, officers, and registered agent information. Database & Records Administration - Serve as administrator for entity management software, ensuring real-time accuracy of governance data and documentation. - Maintain statutory registers, minute books, and related corporate records in accordance with legal requirements. Regulatory Compliance & Filings - Prepare and submit annual reports, certificates of authority, jurisdictional withdrawals, and other required filings. - Track filing deadlines across multiple jurisdictions to ensure subsidiaries remain in good standing. Corporate Secretarial Support - Draft and manage corporate governance documents including written consents, board resolutions, meeting

Residuals & Commissions Manager Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States; Tampa, Florida, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Summary The Residuals & Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners. This role ensures accuracy, compliance, and transparency in financial payouts and plays a key part in supporting sales channels, ISO partners, agents, and internal stakeholders. Key Responsibilities Residuals Management - Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders. - Reconcile processor statements to internal systems to ensure accuracy. - Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits. - Audit merchant accounts for rate changes, billing discrepancies, and adjustments. - Maintain and update residual structures, split agreements, and partner contracts. - Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings. Bonus & Incentive Programs - Administer monthly, quarterly, and annual bonuses and performance-based incentives. - Work with Sales Leadership to refine compensation structures and bonus models. - Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.). - Identify anomalies or disputes related to bonuses or commissions and resolve them

Senior Manager, Product & Systems Learning Center Valley, Pennsylvania, United States; Tampa, Florida, United States; Toronto, Ontario, Canada Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Job Summary We are seeking an experienced Senior Manager to lead our Global Product & Systems Learning . You will serve as the single focal point for all product and systems training, owning the end-to-end learning journey from stakeholder needs analysis through content creation, delivery, and impact measurement. You will act as a bridge between Product, Operations, Commercial, and cross-functional teams to ensure employees, partners, and merchants have the knowledge they need to succeed with Shift4's products, systems, and business processes. Key Responsibilities - Lead, mentor, and manage a globally distributed team of product & systems learning specialists across multiple time zones, guiding their professional development while fostering a collaborative team culture. - Serve as the single global point of contact for all product and systems learning, establishing structured working processes with stakeholders. - Own the full lifecycle of global product and systems learning programs- covering product for Shift4 employees, Shift4 external partners and merchants, product-related systems, and business processes. - Develop engaging materials across multiple modalities, including virtual classrooms, instructor-led sessions, self-paced e-learning, and hands-on exercises. - Define and track metrics to measure the effectiveness and ROI

Technical Support, Associate Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . A Technical Support Representative is expected to work with customers to identify Shift4shop e-commerce related issues. They should achieve resolution by applying a logical thought process to the troubleshooting they are performing based on the training they have been given and by analyzing call, ticket, or chat logs to notice common trends and underlying problems. They should support customer interactions through multi-messaging channels such as email, tickets, phone, and chat systems. These interactions should be coordinated and real-time. Representatives are also expected to acquire an in-depth understanding of the software and services customers use, accompanied by good interpersonal and customer service skills. Responsibilities: - Deliver exceptional service and support to customers via telephone, email, and chats - Meet service level and Interaction requirements set in place by management - Gather information and determine the issue by evaluating and analyzing the symptoms and issues - Diagnose and resolve technical issues involving Shift4shop, Shift4shop services, and Shift4 Payments - Follow standard processes and procedures - Identify and escalate priority issues per customer and company specifications - Accurately process and record call, email, and chat interactions - Follow up and make scheduled callbacks

POS Support, Associate Las Vegas, NV Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities - Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. - Identify and resolve terminal/POS system issues through logical troubleshooting. - Analyze call logs to identify trends and underlying problems. - Provide solutions by guiding merchants through corrective steps. - Research and resolve credit card terminal issues for merchants and external sales partners. - Receive and resolve inbound calls, emails, chats, tasks, and tickets. - Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. - Complete projects under tight deadlines while managing competing priorities. - Demonstrate exemplary performance and attendance. - Be flexible in work hours to support 24/7 Call Center needs. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required. - 2+

Inside Sales Account Executive Westlake Village, California, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . We're seeking Inside Sales Account Executives to join our sales team in Westlake Village, CA. This position focuses on engaging small- and mid-sized business owners who inquire about our point-of-sale (POS) and payment processing solutions. The role combines inbound lead management with proactive outbound follow-up and is a performance-based sales position with a highly competitive compensation structure. Responsibilities: ● Respond promptly and professionally to inbound leads from business owners and operators, specializing in restaurant environments. ● Conduct discovery calls to identify needs, pain points, and business goals. ● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities. ● Perform high-volume outbound follow-up with existing database of leads to re- engage opportunities. ● Recommend tailored solutions including POS hardware, software, and integrated payments. ● Prepare and deliver customized proposals and pricing packages. ● Maintain accurate pipeline and activity tracking within Salesforce. ● Collaborate with deployment and support teams to ensure seamless onboarding for new clients. ● Meet and exceed monthly sales quotas for revenue, approved and activated deals. ● Maintain strong working knowledge of Shift4 products, updates, and competitive offerings. ● Work in a fast-paced, collaborative office environment. Qualifications: ● 1-3 years of inside sales, SaaS, or

Channel Sales Director Remote - North America Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Responsibilities: The Channel Sales Director (CSD)/Partner Director primary duties include driving new business to Shift4 through the prospecting and signing of new partners to The CSD is Instrumental in devising and implementing the strategy for meeting sales performance targets and optimizing growth with each new partner. The CSD is the subject matter expert on all things pertaining to the Partnership. This is an individual contributor role. - Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic. - Creating, negotiating and closing commercial agreements with new. - Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device. - Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4. - Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site. - Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation. - When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation. - Identify marketing opportunities through conversations with the partner and

Pre-Launch, Sr Associate Mexico City, Mexico City, Mexico Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary The Pre-Launch, Sr Associate manages the complete lifecycle of merchant onboarding, from contract to installation, before accounts transition to the Post-Launch team. This role requires technical expertise, strong communication skills, and project management ability to deliver a seamless onboarding experience. The Sr Associate also provides menu programming, training, and proactive problem-solving, ensuring white-glove service for Shift4's SkyTab merchants. Responsibilities - Build rapport with merchants to understand their POS needs, reporting requirements, and SkyTab configurations. - Independently manage the lifecycle of onboarding, including data gathering, configuration, and installation scheduling. - Program merchant menus, configure online ordering, and ensure marketplace integrations and orders are correct. - Train merchants on the usage of Shift4 products and services. - Provide white-glove service, ensuring merchant satisfaction throughout onboarding. - Maintain clear communication across all channels (email, phone, tickets, chat). - Research and apply problem-solving skills to assess feasibility of requests and create solutions. - Document interactions and configurations accurately using Excel, Microsoft Suite, Google Suite, and Monday.com. - Acquire and maintain industry knowledge of merchant processing and Shift4 systems. - Support special projects as assigned by leadership. Qualifications - High school diploma or equivalent required. - Deep understanding of hardware platforms, configuration