Tamara jobs
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- posted 63 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Marketing - Mid Salary not disclosedCommunications Specialist - UAE Dubai, United Arab Emirates About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About Your Role: As a Communications Specialist, you'll support the planning and execution of campaigns, content, and communication initiatives across Tamara's products and audiences. You will work closely with different teams to bring business priorities to life through clear messaging, strong storytelling, and high-quality execution. This role requires you to be equal parts storyteller, project manager, and creative thinker. One minute you will be building campaign plans, timelines, and coordinating stakeholders. The next, you will be shaping narratives, reviewing creative, writing messaging, and thinking about what will actually make a customer stop, care, and remember. You should be able to think about campaigns as full 360 ecosystems with many moving parts, while also having strong creative instincts and a clear point of view on what good looks like. You do not
- posted 83 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Marketing - Senior Salary not disclosedDemand Generation Senior Specialist Dubai, United Arab Emirates About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We're looking for a Demand Generation Senior Specialist to help Tamara unlock and scale new acquisition channels. This role focuses on experimentation, acquisition programs, and field-driven initiatives that generate high-quality inbound pipelines. You will work closely with Content, CRM, Performance, and Commercial teams to design and execute scalable acquisition loops. This role is ideal for someone who thrives in experimentation, moves fast, and can turn early ideas into repeatable demand engines. Your responsibilities: - Design and scale new acquisition engines that create repeatable, high-quality inbound pipeline. - Build and grow acquisition programs such as affiliate-style distribution, community-led demand, and referral-driven loops. - Design and run structured experiments across acquisition, funnel entry, and early conversion. - Maintain an experimentation roadmap using a hypothesis, test, learn, scale framework. - Execute local activations, pop-ups, and merchant collaboration
- posted 45 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Product - Senior Salary not disclosedSenior Product Manager - CARE Tech Dubai, UAE About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role We're looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes. This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same. This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business
- posted 100 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedUAE Partner Care Advisor (Voice) Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role As a Partner Care Advisor, you will be crucial in providing answers to merchant queries through phone, website and live chat related to Tamara's services. This role will be based in our Cairo, Egypt office and is an on-site role. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that
- posted 71 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Marketing - Mid Salary not disclosedSocial Media Moderator Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from our Care Office in Riyadh , with additional regional and global support offices. Key Responsibilities: - Monitor and respond to customer inquiries, comments, and messages across social media platforms (e.g., Instagram, Twitter/X, Facebook). - Ensure all responses are aligned with Tamara's tone of voice and customer experience guidelines. - Handle customer complaints, escalate complex issues, and follow up until resolution. - Identify and flag potential risks, sensitive cases, or PR-related concerns to relevant stakeholders. - Maintain SLAs, KPIs, and quality standards in all interactions. - Collaborate with internal teams (Customer Support, Risk, Payments, Tech) to resolve customer issues. - Document customer interactions accurately using internal tools (e.g., CRM/Zendesk). - Support in managing app reviews and public feedback professionally. - Track recurring issues and provide insights for continuous improvement. Requirements: - Experience in customer support or social media moderation. - Strong written communication skills
- posted 188 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedCustomer Care Advisor (Voice) Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara's services. This role will be based in our offices in Riyadh and is onsite Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are
- posted 98 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedUAE Customer Care Advisor (Non-voice) Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara's services. This will be based in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that
- posted 372 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedUAE Customer Care Advisor (Voice) New Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking a Customer Care Associate for our UAE Customer Experience. In this role you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara's services. This role will be based in our Cairo Office and will be an onsite role. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and
- posted 100 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedUAE Partner Care Advisor (Non-voice) Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Partner Care Advisors to join our team. In this role you will be crucial in providing answers to merchant queries through website and live chat related to Tamara's services. This will be based in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing
- posted 38 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Data - Mid Salary not disclosedCredit Risk Data Specialist Dubai, United Arab Emirates About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. We are seeking a highly analytical and technically proficient Credit Risk Data Analyst to support our Portfolio Oversight team. In this role, you will be responsible for managing the health and performance of the credit portfolio. You will not only build the "Single Source of Truth" for risk data but also translate complex datasets into actionable strategies for underwriting, limit management, and loss forecasting. Key Responsibilities - Develop Portfolio Monitoring reports for internal and external communications - Design and optimize data-driven credit strategies, including underwriting criteria, credit limit assignments, risk-based pricing & merchant risk strategy - Conduct deep-dive analysis on risk exposure versus profitability to identify opportunities for product expansion or de-risking. - Develop and track Early Warning Indicators to detect abnormal risk trends and shifts in macroeconomic conditions -
- 2w ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Other - Senior Salary not disclosedGovernance Manager Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi's first fintech unicorn. Tamara's mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others. About the Role We are looking for a motivated and detail-oriented Governance Manager to join our Governance team. In this role, you will be the focal point for governance matters and play a key part in ensuring the organization's activities, decisions, and documentation align with applicable regulatory requirements and internal governance standards. Working closely with stakeholders across Legal, Compliance, Risk, and relevant business teams, you will coordinate governance forums and approvals, maintain accurate governance records (e.g., charters, policies, minutes, decisions, and action logs), and support effective oversight to ensure consistent, transparent, and well-controlled ways of working. Your Responsibilities 1) Governance framework & oversight - Develop, Maintain and continuously improve the company's governance framework (committees, charters, RACI, escalation paths, decision logs) to ensure clear accountability and effective oversight. - Ensure governance practices support regulatory compliance, prudent risk management, and control effectiveness across the organization. - Coordinate governance inputs for senior management and Board/committees, ensuring materials are complete, consistent,
- posted 119 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Marketing - Senior Salary not disclosedTeam Lead - Customer Care Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking a Team Leader for our Customer Experience Team. As Team Leader, you will be crucial in overseeing and assessing the activities of customer service representatives, as well as providing frequent performance feedback. Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you will be responsible for developing and monitoring the everyday activities of customer service operations, assisting customer service representatives with duties as needed to create unique experiences only Tamara can provide. With a proven track record of success in leading and motivating teams, excellent communication, interpersonal, problem-solving skills, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win.
- posted 149 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Design - Mid Salary not disclosedProduct Designer Riyadh, Saudi Arabia About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking a Product Designer for our Product Design team. As Product Designer, you will be crucial in you will partner with cross-functional teams who are charged with revolutionizing how people shop, pay and bank Drawing on your proficiency in product design and creating products with strong user centricity, you will be responsible for striking a balance between having a strong desire to understand user behavior and business performance and having a love for developing highly functional and emotionally meaningful experiences to create unique experiences only Tamara can provide. With a proven track record of designing successful user experiences, you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems} and ultimately
- posted 216 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Engineering - Mid Salary not disclosedApplication Support Engineer Saudi Arabia About Us Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi's first fintech unicorn. Tamara's mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others. Your Role We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues. You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience. You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support. Your Responsibilities: - Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance. - Identify and troubleshoot technical issues reported by Customers and Merchants, escalating
- posted 216 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Engineering - Senior Salary not disclosedSenior Product Engineer - Backend India About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Backend Engineers for our team. As a Backend Engineer, you will be crucial in leading the way to build cutting-edge platforms that enable seamless and scalable transactions . Drawing on your proficiency in payment, shopping, and banking systems you will be responsible for designing, developing, and optimizing our secure and robust software infrastructure to create unique experiences only Tamara can provide. With a proven track record of managing cross-functional teams you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win.
- posted 80 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Engineering - Senior Salary not disclosedSenior Product Engineer - QA Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role Tamara is seeking a Senior QA Engineer to join our team. As a key member, you'll ensure product and service quality while delivering exceptional user experiences. You'll leverage your software quality assurance expertise to manage testing processes and design, implementing solutions that maintain high standards across our systems. Working closely with engineers, designers, product managers, and other stakeholders, you'll develop technical test solutions, lead automation efforts, and enhance QA CI/CD processes. We seek a talented QA professional who combines technical excellence with strong communication skills and a passion for quality. If you thrive in fast-paced environments, enjoy team collaboration, and tackle challenges with a solution-oriented approach, we want to connect with you. Your responsibilities - Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- posted 71 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Design - Mid Salary not disclosedUX Writer - Arabic Riyadh, Saudi Arabia About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We are seeking a talented and experienced UX Writer to join our team. As a UX Writer, you will be responsible for creating clear, compelling, and user-centered content for various digital platforms, including websites, mobile apps, and other digital products. You will work closely with designers, product managers, and developers to ensure that our digital products are easy to use and understand. Key Responsibilities: - Write clear, compelling, and user-centered content for various digital platforms - Collaborate with designers, product managers, and developers to ensure that digital products are easy to use and understand - Conduct user research and testing to gather feedback on content and make improvements - Stay up to date with the latest trends and best practices in UX writing - Ensure that all content adheres to brand guidelines and company tone
- posted 71 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Sales - Mid Salary not disclosedUX Writer - English Riyadh, Saudi Arabia About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We are seeking a talented and experienced UX Writer to join our team. As a UX Writer, you will be responsible for creating clear, compelling, and user-centered content for various digital platforms, including websites, mobile apps, and other digital products. You will work closely with designers, product managers, and developers to ensure that our digital products are easy to use and understand. Key Responsibilities: - Write clear, compelling, and user-centered content for various digital platforms - Collaborate with designers, product managers, and developers to ensure that digital products are easy to use and understand - Conduct user research and testing to gather feedback on content and make improvements - Stay up to date with the latest trends and best practices in UX writing - Ensure that all content adheres to brand guidelines and company tone
- posted 150 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Other - Senior Salary not disclosedQuality Lead Cairo, Egypt About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We're seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. This role will be based in our Cairo office and will be an onsite role. Your Responsibilities 1. Strategy & Governance - Enhance the existing quality framework to be aligned with Tamara's customer obsession and COPC standards. - Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). - Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations
- posted 80 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Engineering - Mid Salary not disclosedProduct Engineer II - QA India About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role Tamara is seeking a Product Engineer II - QA to join our team. As a key member, you'll ensure product and service quality while delivering exceptional user experiences. You'll leverage your software quality assurance expertise to manage testing processes and design, implementing solutions that maintain high standards across our systems. Working closely with engineers, designers, product managers, and other stakeholders, you'll develop technical test solutions, lead automation efforts, and enhance QA CI/CD processes. We seek a talented QA professional who combines technical excellence with strong communication skills and a passion for quality. If you thrive in fast-paced environments, enjoy team collaboration, and tackle challenges with a solution-oriented approach, we want to connect with you. Your responsibilities - Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- 1w ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Finance - Senior Salary not disclosedSenior Manager - Credit Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your Role The Senior Manager - Credit Risk will play a critical role in safeguarding the company's financial interests by effectively managing credit risk and preventing fraudulent activities. This position involves developing and implementing risk strategies, conducting thorough analysis, and collaborating with cross-functional teams to maintain a secure and reliable financial environment. This role will be based in our Riyadh, HQ. Your Responsibilities - Develop and implement credit risk policies, strategies, and procedures. - Assess creditworthiness of applicants through credit scoring models, credit reports, and financial analysis. - Monitor and manage credit exposure, delinquency rates, and portfolio performance. - Continuously optimize risk and pricing strategies to maximize profitability while minimizing credit losses. - Develop and implement fraud prevention strategies and controls. - Monitor transactions and customer behavior for signs of fraudulent activity.
- posted 69 days ago
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Description: "tamara"Employer: "tamara"+1
Unspecified Marketing - Mid Salary not disclosedInternal Communications & Events Specialist Riyadh, Saudi Arabia Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration. Today, we're over 1,000 Tamarians, representing 50 nationalities, serving customers across Saudi Arabia, the UAE, and the wider GCC. If this sounds like you: curious, driven, and ready to build-we'd love to meet you! About Your Role If you're the kind of person who naturally brings people together and loves a good story, this is your seat. We aren't looking for a corporate messenger; we're looking for a Culture Champion. This role is about making sure our team members (across all offices and time zones) actually feel like they belong to something big. You'll be the voice that keeps everyone in the loop and the hands that build the "buzz" through events that people actually want to attend. We're a fast-growing team, which means you'll get to work on a bit of everything-from All-Hands events to spotlighting the amazing people behind our projects. If you're proactive, a bit of a storyteller, and don't mind getting your hands dirty to get things done, you'll fit right in. Key Responsibilities - Craft the Narrative: You will add a lens of storytelling to all messaging and content shared
- posted 504 days ago
Why we showed this
Description: "tamara"Employer: "tamara"+1
Unspecified Engineering - Mid Salary not disclosedProduct Engineer II - Backend Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Backend Engineers for our team. As a Backend Engineer, you will be crucial in leading the way to build cutting-edge platforms that enable seamless and scalable transactions . Drawing on your proficiency in payment, shopping, and banking systems you will be responsible for designing, developing, and optimizing our secure and robust software infrastructure to create unique experiences only Tamara can provide. With a proven track record of managing cross-functional teams you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we
- posted 122 days ago
Why we showed this
Description: "tamara"Employer: "tamara"+1
Unspecified Other - Senior Salary not disclosedSenior CRM & Lifecycle Specialist - B2B Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the role We're looking for a Senior CRM & Lifecycle Specialist to own and optimize the B2B merchant lifecycle across Saudi Arabia and the UAE. You will be responsible for improving conversion rates across every step of the partner journey, from new sign-ups to transacting merchants, and for driving product adoption and retention via personalized, data-driven lifecycle campaigns. This is a highly cross-functional role that collaborates closely with the Product, Data, Content, and Performance teams. You will own CRM strategy, campaign logic, segmentation, and performance, while coordinating execution with our CRM agency. What You'll Do - Lifecycle Strategy: Design full-funnel lifecycle journeys to convert leads, drive adoption of Tamara's products, and ensure merchant retention. - Funnel Optimization: Own conversion metrics across CRM stages (KYB In Progress, Qualified, Live, Transacting) and reduce drop-off at each step. -
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