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Tamara

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  • Senior Manager - Credit

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    Senior Manager - Credit Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your Role The Senior Manager - Credit Risk will play a critical role in safeguarding the company's financial interests by effectively managing credit risk and preventing fraudulent activities. This position involves developing and implementing risk strategies, conducting thorough analysis, and collaborating with cross-functional teams to maintain a secure and reliable financial environment. This role will be based in our Riyadh, HQ. Your Responsibilities - Develop and implement credit risk policies, strategies, and procedures. - Assess creditworthiness of applicants through credit scoring models, credit reports, and financial analysis. - Monitor and manage credit exposure, delinquency rates, and portfolio performance. - Continuously optimize risk and pricing strategies to maximize profitability while minimizing credit losses. - Develop and implement fraud prevention strategies and controls. - Monitor transactions and customer behavior for signs of fraudulent activity.

  • Governance Manager

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    Governance Manager Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi's first fintech unicorn. Tamara's mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others. About the Role We are looking for a motivated and detail-oriented Governance Manager to join our Governance team. In this role, you will be the focal point for governance matters and play a key part in ensuring the organization's activities, decisions, and documentation align with applicable regulatory requirements and internal governance standards. Working closely with stakeholders across Legal, Compliance, Risk, and relevant business teams, you will coordinate governance forums and approvals, maintain accurate governance records (e.g., charters, policies, minutes, decisions, and action logs), and support effective oversight to ensure consistent, transparent, and well-controlled ways of working. Your Responsibilities 1) Governance framework & oversight - Develop, Maintain and continuously improve the company's governance framework (committees, charters, RACI, escalation paths, decision logs) to ensure clear accountability and effective oversight. - Ensure governance practices support regulatory compliance, prudent risk management, and control effectiveness across the organization. - Coordinate governance inputs for senior management and Board/committees, ensuring materials are complete, consistent,

  • Credit Risk Data Specialist

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Credit Risk Data Specialist Dubai, United Arab Emirates About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. We are seeking a highly analytical and technically proficient Credit Risk Data Analyst to support our Portfolio Oversight team. In this role, you will be responsible for managing the health and performance of the credit portfolio. You will not only build the "Single Source of Truth" for risk data but also translate complex datasets into actionable strategies for underwriting, limit management, and loss forecasting. Key Responsibilities - Develop Portfolio Monitoring reports for internal and external communications - Design and optimize data-driven credit strategies, including underwriting criteria, credit limit assignments, risk-based pricing & merchant risk strategy - Conduct deep-dive analysis on risk exposure versus profitability to identify opportunities for product expansion or de-risking. - Develop and track Early Warning Indicators to detect abnormal risk trends and shifts in macroeconomic conditions -

  • Senior Product Manager - CARE Tech

    Dubai, UAE

    unspecified Salary not disclosed

    Senior Product Manager - CARE Tech Dubai, UAE About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role We're looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes. This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same. This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business

  • Compliance Associate - Builders Program - (Emirati National)

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Compliance Associate - Builders Program - (Emirati National) Dubai, United Arab Emirates Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that, our Tamarians are writing it every day. Our teams are made up of innovators, problem-solvers, and learners who thrive on curiosity, ownership, and collaboration. If this sounds like you: curious, driven, and ready to build, we'd love to meet you. Apply now and join the next generation of Builders. About the Program At Tamara, we believe exceptional talent deserves an exceptional launchpad. Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn't a rotational observer program, it's a career accelerator built for those who want to build, own, and raise the bar early. Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, Commercial, Risk, Compliance, and beyond. You'll contribute immediately and grow at an accelerated pace. From Product to Engineering, Design to Commercial, you'll tackle meaningful challenges that shape how millions experience fintech across the region. You'll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence. Our January and June cohorts are your opportunity to move fast, think big, and start building what's next, not someday, but now. About

  • Associate Data Scientist - Builders Program - (Emirati National)

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Associate Data Scientist - Builders Program - (Emirati National) Dubai, United Arab Emirates Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we'd love to meet you Apply now and join the next generation of Builders! About Tamara's Builders Program At Tamara, we believe exceptional talent deserves an exceptional launchpad. Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn't a rotational “observer” program, it's a career accelerator built for those who want to build, own, and raise the bar early. Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You'll contribute immediately and grow at an accelerated pace. From Product to Engineering, Design to Commercial, you'll tackle meaningful challenges that shape how millions experience fintech across the region. You'll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence. Our January and June cohorts are your opportunity to move fast, think big, and start building what's next - not someday, but now. About the role

  • Associate Accountant - Builders Program - (Emirati National)

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Associate Accountant - Builders Program - (Emirati National) Dubai, United Arab Emirates Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we'd love to meet you Apply now and join the next generation of Builders! About the program At Tamara, we believe potential should be stretched early. Our Flagship Builders Internship & Co-Op track is crafted for students who don't want a passive internship but a real seat at the table. If you're hungry to apply what you've learned, in a fast-moving, high-performance environment, this is where you begin. Built for current students seeking internship or co-op opportunities, this track immerses you in meaningful, hands-on work across Product, Engineering, Design, and beyond giving you real ownership, not just exposure. You'll contribute to real projects and solve real problems, gaining the kind of exposure that most early-career experiences simply don't offer. We treat interns and co-op students as future builders, because in many ways, they already are. With our January and June cohorts, you'll gain more than experience. You'll gain momentum. Your role We're seeking an Accountant for our Finance team. You will be crucial in contributing to smooth month-end closing

  • AML Transaction Monitoring Ops - Builders Program - (Emirati National)

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    AML Transaction Monitoring Ops - Builders Program - (Emirati National) Dubai, United Arab Emirates Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we'd love to meet you. This opportunity is part of our commitment to developing local talent and is open exclusively to Emirati Nationals. Who this is for: - Emirati Nationals, (family book holders) - Early-career talent looking to build long-term careers in tech and fintech - Individuals motivated to contribute to the UAE's growing digital economy Apply now and join the next generation of Builders! About Tamara's Builders Program: At Tamara, we believe exceptional talent deserves an exceptional launchpad. Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn't a rotational “observer” program, it's a career accelerator built for those who want to build, own, and raise the bar early. Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You'll contribute immediately and grow at an accelerated pace. From Product to Engineering, Design to Commercial, you'll tackle meaningful

  • Associate Data Analyst - Builders Program - (Emirati National)

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Associate Data Analyst - Builders Program - (Emirati National) Dubai, United Arab Emirates Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we'd love to meet you Apply now and join the next generation of Builders! About the Program: At Tamara, we believe exceptional talent deserves an exceptional launchpad. Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn't a rotational “observer” program, it's a career accelerator built for those who want to build, own, and raise the bar early. Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You'll contribute immediately and grow at an accelerated pace. From Product to Engineering, Design to Commercial, you'll tackle meaningful challenges that shape how millions experience fintech across the region. You'll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence. Our January and June cohorts are your opportunity to move fast, think big, and start building what's next - not someday, but now. About the role: We're

  • Communications Specialist - UAE

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Communications Specialist - UAE Dubai, United Arab Emirates About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About Your Role: As a Communications Specialist, you'll support the planning and execution of campaigns, content, and communication initiatives across Tamara's products and audiences. You will work closely with different teams to bring business priorities to life through clear messaging, strong storytelling, and high-quality execution. This role requires you to be equal parts storyteller, project manager, and creative thinker. One minute you will be building campaign plans, timelines, and coordinating stakeholders. The next, you will be shaping narratives, reviewing creative, writing messaging, and thinking about what will actually make a customer stop, care, and remember. You should be able to think about campaigns as full 360 ecosystems with many moving parts, while also having strong creative instincts and a clear point of view on what good looks like. You do not

  • Internal Communications & Events Specialist

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    Internal Communications & Events Specialist Riyadh, Saudi Arabia Why Tamara? We're proud to be Saudi's first FinTech unicorn. Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration. Today, we're over 1,000 Tamarians, representing 50 nationalities, serving customers across Saudi Arabia, the UAE, and the wider GCC. If this sounds like you: curious, driven, and ready to build-we'd love to meet you! About Your Role If you're the kind of person who naturally brings people together and loves a good story, this is your seat. We aren't looking for a corporate messenger; we're looking for a Culture Champion. This role is about making sure our team members (across all offices and time zones) actually feel like they belong to something big. You'll be the voice that keeps everyone in the loop and the hands that build the "buzz" through events that people actually want to attend. We're a fast-growing team, which means you'll get to work on a bit of everything-from All-Hands events to spotlighting the amazing people behind our projects. If you're proactive, a bit of a storyteller, and don't mind getting your hands dirty to get things done, you'll fit right in. Key Responsibilities - Craft the Narrative: You will add a lens of storytelling to all messaging and content shared

  • Social Media Moderator

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    Social Media Moderator Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from our Care Office in Riyadh , with additional regional and global support offices. Key Responsibilities: - Monitor and respond to customer inquiries, comments, and messages across social media platforms (e.g., Instagram, Twitter/X, Facebook). - Ensure all responses are aligned with Tamara's tone of voice and customer experience guidelines. - Handle customer complaints, escalate complex issues, and follow up until resolution. - Identify and flag potential risks, sensitive cases, or PR-related concerns to relevant stakeholders. - Maintain SLAs, KPIs, and quality standards in all interactions. - Collaborate with internal teams (Customer Support, Risk, Payments, Tech) to resolve customer issues. - Document customer interactions accurately using internal tools (e.g., CRM/Zendesk). - Support in managing app reviews and public feedback professionally. - Track recurring issues and provide insights for continuous improvement. Requirements: - Experience in customer support or social media moderation. - Strong written communication skills

  • UX Writer - English

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    UX Writer - English Riyadh, Saudi Arabia About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We are seeking a talented and experienced UX Writer to join our team. As a UX Writer, you will be responsible for creating clear, compelling, and user-centered content for various digital platforms, including websites, mobile apps, and other digital products. You will work closely with designers, product managers, and developers to ensure that our digital products are easy to use and understand. Key Responsibilities: - Write clear, compelling, and user-centered content for various digital platforms - Collaborate with designers, product managers, and developers to ensure that digital products are easy to use and understand - Conduct user research and testing to gather feedback on content and make improvements - Stay up to date with the latest trends and best practices in UX writing - Ensure that all content adheres to brand guidelines and company tone

  • UX Writer - Arabic

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    UX Writer - Arabic Riyadh, Saudi Arabia About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We are seeking a talented and experienced UX Writer to join our team. As a UX Writer, you will be responsible for creating clear, compelling, and user-centered content for various digital platforms, including websites, mobile apps, and other digital products. You will work closely with designers, product managers, and developers to ensure that our digital products are easy to use and understand. Key Responsibilities: - Write clear, compelling, and user-centered content for various digital platforms - Collaborate with designers, product managers, and developers to ensure that digital products are easy to use and understand - Conduct user research and testing to gather feedback on content and make improvements - Stay up to date with the latest trends and best practices in UX writing - Ensure that all content adheres to brand guidelines and company tone

  • Senior Product Engineer - QA

    Riyadh, Saudi Arabia

    unspecified Salary not disclosed

    Senior Product Engineer - QA Riyadh, Saudi Arabia About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role Tamara is seeking a Senior QA Engineer to join our team. As a key member, you'll ensure product and service quality while delivering exceptional user experiences. You'll leverage your software quality assurance expertise to manage testing processes and design, implementing solutions that maintain high standards across our systems. Working closely with engineers, designers, product managers, and other stakeholders, you'll develop technical test solutions, lead automation efforts, and enhance QA CI/CD processes. We seek a talented QA professional who combines technical excellence with strong communication skills and a passion for quality. If you thrive in fast-paced environments, enjoy team collaboration, and tackle challenges with a solution-oriented approach, we want to connect with you. Your responsibilities - Review requirements, specifications and technical design documents to provide timely and meaningful feedback

  • Product Engineer II - QA

    India

    unspecified Salary not disclosed

    Product Engineer II - QA India About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role Tamara is seeking a Product Engineer II - QA to join our team. As a key member, you'll ensure product and service quality while delivering exceptional user experiences. You'll leverage your software quality assurance expertise to manage testing processes and design, implementing solutions that maintain high standards across our systems. Working closely with engineers, designers, product managers, and other stakeholders, you'll develop technical test solutions, lead automation efforts, and enhance QA CI/CD processes. We seek a talented QA professional who combines technical excellence with strong communication skills and a passion for quality. If you thrive in fast-paced environments, enjoy team collaboration, and tackle challenges with a solution-oriented approach, we want to connect with you. Your responsibilities - Review requirements, specifications and technical design documents to provide timely and meaningful feedback

  • Demand Generation Senior Specialist

    Dubai, United Arab Emirates

    unspecified Salary not disclosed

    Demand Generation Senior Specialist Dubai, United Arab Emirates About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. Tamara is Saudi's first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the Role: We're looking for a Demand Generation Senior Specialist to help Tamara unlock and scale new acquisition channels. This role focuses on experimentation, acquisition programs, and field-driven initiatives that generate high-quality inbound pipelines. You will work closely with Content, CRM, Performance, and Commercial teams to design and execute scalable acquisition loops. This role is ideal for someone who thrives in experimentation, moves fast, and can turn early ideas into repeatable demand engines. Your responsibilities: - Design and scale new acquisition engines that create repeatable, high-quality inbound pipeline. - Build and grow acquisition programs such as affiliate-style distribution, community-led demand, and referral-driven loops. - Design and run structured experiments across acquisition, funnel entry, and early conversion. - Maintain an experimentation roadmap using a hypothesis, test, learn, scale framework. - Execute local activations, pop-ups, and merchant collaboration

  • UAE Customer Care Advisor (Non-voice)

    Egypt

    unspecified Salary not disclosed

    UAE Customer Care Advisor (Non-voice) Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara's services. This will be based in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that

  • UAE Partner Care Advisor (Voice)

    Cairo, Egypt

    unspecified Salary not disclosed

    UAE Partner Care Advisor (Voice) Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role As a Partner Care Advisor, you will be crucial in providing answers to merchant queries through phone, website and live chat related to Tamara's services. This role will be based in our Cairo, Egypt office and is an on-site role. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that

  • UAE Partner Care Advisor (Non-voice)

    Cairo, Egypt

    unspecified Salary not disclosed

    UAE Partner Care Advisor (Non-voice) Cairo, Egypt About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Partner Care Advisors to join our team. In this role you will be crucial in providing answers to merchant queries through website and live chat related to Tamara's services. This will be based in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing