Passport Global jobs

Cross Functional Operations Specialist Secaucas, NJ | OnSite At Passport our goal is to build the #1 internationalization solution on the market, with shipping as the differentiator. Hundreds of the world's top direct-to-consumer brands like Tommy John, Dolls Kill, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally. At Passport our goal is to build the #1 internationalization solution on the market, with shipping as the differentiator. Hundreds of the world's top direct-to-consumer brands like iHerb, Tommy John, Dolls Kill, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally. This role is on-site. What Success Looks Like in This Role In this role, success means going beyond day-to-day exception handling to improve operational efficiency. You will: - Identify operational issues without waiting for them to be assigned to you. - Take ownership of problems from initial discovery through resolution. - Investigate beyond surface-level symptoms to find root causes. - Test solutions independently, then partner with leadership and cross-functional teams to refine and scale improvement solutions. - Improve the operation proactively, not just maintain it. - Use leadership as a thought

Indirect Tax Accountant Chile | Remote | Peru | Colombia | Mexico About the role Passport is seeking an Indirect Tax Accountant/Analyst to join a growing global tax function within a fast-paced international business. This role is ideal for someone who enjoys the real substance of tax work: turning complex transaction data into accurate filings, keeping pace with changing rules, and helping build scalable compliance processes across jurisdictions. You will report directly to the Director of Indirect Tax and play a meaningful role in how Passport manages indirect tax globally. It is a hands-on role with broad exposure, real ownership, and strong professional development potential for a solid mid-level finance or tax professional who is comfortable with recurring compliance work, large data sets, and multi-jurisdictional deadlines. Because we are a lean team, you will gain visibility not only into how returns are filed, but also into how tax data, processes, and controls are built, reviewed, and improved across the business. What you'll do - Prepare monthly, quarterly, and ad hoc indirect tax filing data and supporting workpapers across multiple jurisdictions - Prepare and file indirect tax returns directly in tax authority portals where appropriate, while coordinating with external advisors where needed - Help bring selected straightforward compliance filings in-house where that makes sense from a quality, efficiency, and cost perspective - Reconcile tax data to transaction reports, invoices, source systems, and payment records, and investigate discrepancies - Track filing calendars, payment deadlines, and tax payment statuses to help ensure returns

CX Associate Chile | Remote | Peru | Colombia | Mexico About the Role As a Customer Experience Associate, you'll be the friendly voice for customers tracking their international packages. This role focuses on helping customers understand where their orders are and resolving tracking-related concerns. You'll follow established procedures while having the autonomy to handle most issues independently, all while contributing to our culture of empathetic, quality-focused support. What You'll Do - Provide empathetic support to customers with tracking-related inquiries via email and chat - Track and trace customer shipments across international borders - Resolve shipping concerns using established SOPs while exercising judgment for unique situations - Research tracking issues and provide accurate updates - Work efficiently to handle high ticket volumes while maintaining quality interactions (averaging 150 tickets per week, with the ability to handle up to 250 tickets per week during peak season, November-December) - Collaborate with internal teams when escalation is needed for complex issues - Meet CSAT goals and maintain quick response times - Adapt to evolving processes in our fast-paced startup environment - Identify recurring issues and contribute feedback to improve our procedures About You - You have 1+ years of experience in customer-facing roles (customer support at a startup or high-growth company is ideal) - You genuinely care about helping customers receive their packages and reducing their anxiety - You communicate clearly and warmly in written and verbal English - You can follow procedures while knowing when to think outside the box - You're

MSIM - Passport Equity Investment Analyst, VP New York, New York, United States of America posted: Posted 30+ Days Ago

Capability Leader – Private Passport Platform (Sr. Manager, Product Management) Chicago, IL posted: Posted 30+ Days Ago

Senior Product Manager – Universal KYC (MetaMask Passport) EMEA - Remote, UNITED STATES - Remote Consensys is the leading blockchain and web3 software company. Founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum in 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The financial system is being rebuilt on open, programmable infrastructure, and Consensys is helping power that transition. From MetaMask, the platform trusted by tens of millions of users worldwide, to Linea, the only 100% proven zkEVM rollup and an emerging home for institutional ETH capital, Consensys builds products and infrastructure that enable users, developers, and institutions to participate in the next generation of the internet. Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. Joining Consensys means working with a fully remote, globally distributed team of technologists, designers, cryptographers, product thinkers, and researchers who are building the next layer of the internet. You'll be exposed to new ideas, emerging technologies, and complex challenges that push you to stay at the top of your game while helping scale products and infrastructure used by tens of millions of users and thousands of developers across the web3 ecosystem. You'll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. About MetaMask MetaMask is building a future where users can

Global Travel Consultant Greenville, South Carolina Global Travel Consultant

Travel and Expense Administrator Johannesburg, , South Africa Company Description: Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology. There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities. Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey. Job Description: Provide end-user support on SAP Concur, while managing related financial, operational, and administrative processes for Anglo American Key Responsibilities: Expense Management: Support SAP Concur processes, administer corporate cards and cash advances, follow up on submissions, and review and process claims in line with company policies, controls, and governance requirements. Travel Administration: Provide travel support, manage booking-related, and handle traveller profiles, invoicing, and expense coordination. Mobile Administration: Manage mobile services, including user support, in line with policy, and document filing. User Support & Operations: Act as the first point of contact; deliver user training; troubleshoot system or workflow issues; and support stakeholders across all business. Governance & Compliance: Ensure adherence to company policies, data privacy standards, and internal controls while contributing to optimisation, transition, and governance initiatives. Travel Risk Support: Provide administrative support for travel risk management by maintaining accurate

Engineering Manager, Passport San Francisco, CA | Seattle, WA About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Claude reaches more people - individuals, businesses, developers building on our APIs, and platforms building on top of those - knowing who's on the other side of a request becomes foundational to running our products responsibly. Passport is the team building that capability: a centralized identity, verification, and trust-grant platform. We're hiring an Engineering Manager to build our Passport team. You'll expand the early team, define the architecture, and ship the first version of a platform that touches Claude.ai, our first-party APIs, and the third-party platforms built on top of them. This is a role with an unusually broad surface area: identity verification flows, a centralized trust graph, integration with our Safeguards organization, and a user-facing portal - all on the critical path for how Anthropic scales access to Claude safely. About the team Passport will own the customer verification and trust stack across Anthropic's products. The team's scope includes the entry flows customers go through to establish identity, a centralized model for coordinating and managing access, integration with review processes and the user-facing surfaces customers use to manage their trust across connected products.

Booking and Customer Service Agent - Global Network Management Center- on site Bucharest, BUCURESTI, Romania Company Description: We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description: Office is located within Platinum Business & Convention Centre, Sector 1, full time and on site. Our team, are experts in our Customers SOP´s and supply chain, can provide detailed updates on their high visibility

Director, Customers & Market Insights IND - Mumbai - Ground Floor, Unit No. GR 1 - Akruti Softech Park, Road No. 21, Near Passport Office posted: Posted 30+ Days Ago

Global Immigration Specialist Bangalore, Karnātaka, India Embrace the opportunity to become a Global Immigration Specialist and play a key role in ensuring compliance with U.S. and international immigration laws. Leverage your expertise in immigration case management, policy analysis, and stakeholder collaboration to support employees and drive operational excellence. Shape the future of global workforce mobility with Arrow Electronics.

Global Head of Customer Identity & Access Management, IAM / Enterprise Security Toronto Requisition ID: 260523 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role The Global Head, CIAM Engineering & Operations is accountable for the end‑to‑end ownership of Customer Identity & Access Management (CIAM) platforms and services across the enterprise. This role leads the global engineering and operational teams to design, build, modernize, and operate secure, scalable, and resilient CIAM capabilities that protect customers, enable digital growth, and support business strategy across all regions and channels. The incumbent drives the evolution of global CIAM services, advances modern engineering and operational practices, and partners closely with Technology, Security, Fraud, Risk, and Business leaders to deliver foundational and transformational customer protection capabilities at enterprise scale. What You'll Do: Global CIAM Platform Ownership Owns the full lifecycle and service accountability for global CIAM platforms, including strategy alignment with architecture, design, build, modernization, production operations, and continuous improvement for customer identity and authentication services. Accountable for platform availability, resiliency, performance, security posture, and operational excellence across web and mobile channels globally. Ensures CIAM services operate as enterprise‑grade platforms, meeting defined SLAs, SLOs, and regulatory obligations. Engineering & Delivery Leadership Leads the end‑to‑

Global People Services Penang, Malaysia - Grande posted: Posted 30+ Days Ago

Head of Global Privacy Geneve, Switzerland

Director, Global Payroll USA - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking an experienced, strategic, and highly motivated Director, Global Payroll to lead our payroll team. Reporting to the SVP Controller, this leader will oversee payroll operations across 18 countries, ensuring payroll is executed accurately, compliantly, and on time across all jurisdictions while enabling an exceptional employee experience. This is a highly visible role requiring close partnership with Accounting, Treasury, Tax, Legal, HR, Benefits, and

Global VP & GM, Partner Ecosystem USA - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Global VP & GM, Partner Ecosystem is a high-impact executive lead responsible for the vision, global strategy, and execution of Ping Identity's technology ecosystem. You will lead a world-class team to evolve and scale Ping Identity's global partner ecosystem into a durable, partner-led growth engine, building mutually beneficial alliances with software vendors, cloud providers, and system integrators. This role sits at the

Consultant Transformation & Migration COLOGNE, , GERMANY posted: Posted 30+ Days Ago

Senior Manager, Authentication & Passkeys DE - Frankfurt, Germany posted: Posted 8 Days Ago

Customs Entry Agent Romulus, MI, United States Company Description: We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description: Major Duties and Responsibilities Ensure smooth and timely customs process flow Ensure accurate and timely data entry into our operational system Ability to follow and communicate customs requirements to customers Track and Trace Custom files and reporting Ensure accurate and timely client billing

Technical Support Engineer - GVC Cloud (US Citizen Only) Washington - Seattle; Georgia - Atlanta; Indiana - Indianapolis Technical Support Engineer - GVC Cloud (US Citizen Only) These roles have Government requirements: Must be a Sole U.S. Citizen ( Non-dual citizen with any other country ) operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV We're Salesforce , the Customer Company, inspiring the future of business with AI + Data + CRM. Through our #1 CRM platform, Customer 360, we help organizations across every industry transform how they connect with customers and operate their businesses. This role is designed for individuals who are highly motivated, self-directed, and passionate about solving complex technical challenges while delivering exceptional customer experiences. As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value through the platform. You will serve as a trusted technical partner to customers by providing expert troubleshooting, guidance, and best practices throughout their use of the Salesforce platform. This role blends deep technical problem-solving, proactive support, and customer-focused guidance to help customers resolve issues

Senior Consultant Migration Brussels, Belgium

DevOps Engineer, GovCloud Mid/Senior New York - New York; Virginia - Herndon; Massachusetts - Burlington; Washington - Bellevue; California - San Francisco; Colorado - Denver Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV. We are looking for an experienced DevOps engineer to join a team of highly skilled Systems, Site Reliability, and DevOps Engineers working on service availability and performance. Our goal is a simple one: ensure maximum availability of Salesforce's Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance. Equally important is advanced prompt engineering - the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready. If you have a passion for problem solving, quickly diagnosing root causes and ensuring the resiliency of production systems, this role is for you! In this role: You are strong in solving Infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments at scale. You will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and

PubSec Salesforce Software Engineer (MTS) Indiana - Indianapolis; Massachusetts - Burlington; Virginia - Mclean Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV. The Experience Salesforce Digital Enterprise Technology (DET) is looking for a passionate Community Portal Engineer to build and evolve our customer success portal. You'll play a key role in shaping the digital experience our Public Sector customers interact with every day. As a DET Engineer, you'll be building, testing and maintaining solutions that run on our best­-of-­class integration platform to interconnect cloud and data. These solutions are critical to the success of the Public Sector Line of Business. The ideal candidate should have hands-on experience on Salesforce-on-Salesforce technologies which include but are not limited to Service Cloud, LWC, Aura, APEX, Javascript, SOQL, SAML, REST/SOAP APIs, Mulesoft, SFDX, etc. To be successful at this position you must be a self­-starter, take accountability, speak up, work at a quick pace, and handle multiple tasks simultaneously while keeping a good sense of humor. You must possess good oral and written skills and be able to collaborate effectively with other team members. Contribute ideas and