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  • Technical Support Engineer

    India - Hyderabad; India - Bangalore

    unspecified Salary not disclosed 26 wk leave

    Technical Support Engineer India - Hyderabad; India - Bangalore We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About the Role As a Support Engineer, you'll be at the forefront of transforming how customers experience and adopt Salesforce technology, rolling up your sleeves to make it happen. This isn't just about troubleshooting issues or answering questions; it's about deeply understanding our customers' most complex challenges and crafting innovative solutions that accelerate adoption and drive measurable business value throughout our Salesforce platform. The Support Engineer, will welcome our newest customers post-sale before they begin the implementation process. You'll continue to serve customers throughout their journey as a technical champion who not only resolves sophisticated platform challenges but also proactively guides them to better leverage Salesforce products, features, and best practices. Success in this role means accelerating customer adoption, strengthening their technical health and helping customers demonstrate tangible business impact through your reactive and proactive technical efforts. This role requires someone who can think like both an engineer and a

  • Manager, Technical Support Engineering

    India - Bangalore; India - Hyderabad

    unspecified Salary not disclosed 26 wk leave

    Manager, Technical Support Engineering India - Bangalore; India - Hyderabad The Manager, Slack Support, is a strategic leadership position responsible for driving the global success and operational excellence of Slack product support, contributing to seamless 24/7 global coverage. The role requires flexibility to work in APAC, EMEA, or AMER shifts as determined by evolving business needs and critical coverage gaps. A successful candidate should be willing to work in either of the shifts - APAC, EMEA, AMER EST or PST. This leader is accountable for: Driving World-Class Service: Establishing and enforcing operational and metric rigor to ensure high customer and learner satisfaction through exceptional service delivery globally. Building High-Performance Culture: Cultivating a strong, collaborative, and rewarding team culture focused on accountability, results, and continuous improvement across all regions. Strategic & Operational Consistency: Ensuring strong cross-organizational collaboration and leading global process standardization, alignment, and planning. This includes owning high-visibility escalation management. Business Transformation: Leading and executing key transformational initiatives that enhance efficiency and drive significant business impact across the entire support organization. The ideal candidate is a self-motivated, proactive, and independent leader who is strongly results-oriented and dedicated to delivering world-class support services that build brand equity. Key Responsibilities: 1. Operational Management Metric Accountability: Own the implementation and enforcement of global operational and metric rigor, consistently meeting or exceeding key performance indicators (KPIs) to drive service excellence worldwide. Workforce & Coverage Strategy: Strategically manage Slack support operations, ensuring optimal staffing and 24/7 coverage to meet dynamic business and customer needs across

  • Director, Solution Engineering

    Spain - Madrid

    unspecified Salary not disclosed 26 wk leave

    Director, Solution Engineering Spain - Madrid About the Role Come join the Salesforce Solution Engineering leadership org for Spain and Portugal as a Director focused on the Public Sector industry. Through collaboration with customers, Product teams, and Professional Services, our Public Sector Solution Engineering leaders develop thoughtful, industry-specific solutions that help central and local government entities, government-owned companies and other public institutions and organizations connect with their citizens, constituents and stakeholders in transformative new ways. The Public Sector organizational unit at Salesforce is a matrix organization with a single focused mission and a highly integrated and efficient operating model, which requires presales leaders to have a nimble, hands-on, get-the-job-done attitude. Our Public Sector SE team specializes in delivering Salesforce solutions - including Agentforce for Public Sector, Data Cloud, Health Cloud, and more - tailored to the unique regulated public engagement challenges. We hire based on skills and experience and are open to the right candidate who brings deep Public Sector domain expertise, a passion for innovation and a sense of mission in helping governments enhance their relationships with citizens. Your Mission as a Public Sector Solutions Engineering pre-sales leader In this influential role, you will: Lead Industry Transformation: Guide Public Sector customers in Spain and Portugal through their digital transformation journeys, offering strategic counsel on commercial excellence, patient engagement, and AI-powered automation - and helping them move beyond legacy CRM and industry-specific vendors toward a modern, unified platform. Drive Consumption-Based Growth: Champion the shift from perpetual licensing models to consumption-based

  • Director, Growth Multiplier (Salesforce Practice)

    India - Hyderabad; India - Bangalore

    unspecified Salary not disclosed 26 wk leave

    Director, Growth Multiplier (Salesforce Practice) India - Hyderabad; India - Bangalore Role Overview We are seeking an exceptional Director of Delivery Management of Professional Services to lead our Global Delivery Centre. This is a senior leadership role for someone who is an equal parts delivery leader & growth driver - someone who does not just run a services organisation but actively multiplies its impact. You will combine deep Salesforce delivery expertise with a growth mindset, executive presence, and the relentless persistence to grow the team's reputation as a centre of excellence. You will be a key member of the Leadership Team of the Strategic New & Emerging Technology practice , accountable for both the quality of delivery and the strategic building & expansion of our practice. The ideal candidate brings 18+ years of consulting or professional services experience, a passion for innovation, and a proven track record of scaling teams, winning business, and driving measurable customer outcomes. As a Director of Professional Services, you should have expertise in building strong competency in building and scaling Salesforce's New & Emerging Technology cloud capabilities and delivering high value to customers. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models. Key Responsibilities Team Leadership, Culture & Growth Multiplication Act as a growth multiplier - raise the ceiling of what the team believes is possible, create conditions where talented people do their best work, and leave every person better

  • Technical Consultant / Senior Technical Consultant - Salesforce Loyalty Cloud

    India - Hyderabad; India - Bangalore

    unspecified Salary not disclosed 26 wk leave

    Technical Consultant / Senior Technical Consultant - Salesforce Loyalty Cloud India - Hyderabad; India - Bangalore About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM . Guided by our core values, we help companies across every industry connect with their customers in entirely new ways. We empower our people to be Trailblazers - driving performance, accelerating career growth, and making a meaningful impact on the world. If you believe in business as a platform for change and in companies doing well and doing good - you belong here.Role Overview Salesforce Loyalty Cloud Senior Developers play a critical role in designing and delivering scalable, data-driven loyalty solutions that transform customer engagement and retention strategies. This role focuses on implementing Salesforce Loyalty Management , integrated with core Salesforce Platform capabilities, Industry Clouds, and external ecosystems. You will work closely with customers, architects, and cross-functional teams to discover, design, build, and deploy loyalty programs including member lifecycle, earn/burn rules, tier management, promotions, partner integrations, and analytics. Approximately 70-75% of this role involves hands-on development , using Apex, Lightning Web Components (LWC), JavaScript , declarative tools, and API-based integrations.YOUR IMPACT: Key Responsibilities Loyalty Cloud & Platform Development • Design, develop, and implement Salesforce Loyalty Management solutions , including: Member profiles and enrollment Points accrual and redemption (earn/burn rules) Tier management and progression Promotions, vouchers, and benefits Partner and coalition loyalty use cases • Customize and extend Loyalty Cloud using Apex, LWC, Flow, and OmniStudio where

  • Senior Solution Consultant (Global)

    Japan - Tokyo

    unspecified Salary not disclosed 26 wk leave

    Senior Solution Consultant (Global) Japan - Tokyo 1. 職務の目的 「グローバルな知見とAIを駆使し、日本の変革を加速させる」 本ポジションは、日本のお客様とインドのGlobal Delivery Center (GDC) を結ぶ戦略的ハブとして、Salesforceを活用したビジネス変革を支援します。最大のミッションは、単なる言葉の通訳にとどまらず、日本側のシニアアーキテクトとペアを組み、案件内容やプロセスを技術的に理解した上で、GDCメンバーと共に「戦略・変革デザイン」「プロジェクト実行支援」「ガバナンス・最適化」といった幅広いサービスをデリバリーすることにあります。 日本固有のビジネスコンテキストと、GDCが持つ世界最高水準の技術力、グローバル標準手法であるSalesforce Professional Service Methodology（SPSM）、そして利用可能なAI Tool群を融合させ、お客様のROI（投資対効果）を最大化する「技術的・文化的ファシリテーター」としての役割を担います。 2. 主な職責 (Responsibilities) 日本のシニアアーキテクトと緊密なペアを組み、プロジェクトのタスクやプロセスの意図を正しく理解し、GDCへ正確かつ効率的に伝える実行支援を担います。 日本側Architectとのペアリング遂行: 国内のシニアアーキテクトと常に連携し、案件の背景、個別の支援タスク、業務プロセス、および期待されるアウトプットの定義を深く理解する。 技術的コンテキストの橋渡し: 成果物の内容や作成プロセス自体を技術的に把握し、GDCが作成するアウトプットが日本の顧客の品質基準に適合するよう、英語を用いて詳細な指示・レビューを行う。 視覚的トランスレーション: 日本のお客様の要望（日本語・抽象的な表現）を、GDCが正確に実装できる具体的な技術仕様（図解、デモ、ロジカルな英語）へ変換して伝達する。 AI活用によるデリバリー加速: AIツールを駆使し、指示書の作成、ドキュメントの要約、成果物の一次レビューを効率的に行い、日本側アーキテクトの負担軽減とプロジェクト全体のスピード向上を図る。 文化・ニュアンスの調整: 日本特有の商習慣や「行間」にある意図を、GDCに伝わりやすい明確なロジックへ変換し、多国籍チームにおける認識齟齬を未然に防ぐ。 3. 提供を支援するアドバイザリーサービスの例 日本側アーキテクトのリードのもと、GDCと協力して以下の実務を支えます。 戦略・変革支援の具体化: 業務プロセス改革や組織変革、システム領域変革（ITランドスケープ）における定義・実行のサポート。 プロジェクト実行支援: 要件定義のファシリテーション補佐、詳細設計の作成/レビューの仲介、開発・テストの品質管理、データ移行戦略の実行。 ガバナンスと最適化の運用: 設計品質の診断プロセスや承認フローの運用。既存環境の診断（ヘルスチェック）におけるGDCとの連携。 4. 応募資格 (Qualifications) 実務経験: 3〜5年以上のエンタープライズ・システムにおけるコンサルティング、またはITシステム構築プロセスの実務経験（開発、設計、QA等） プロセスとアウトプットの理解: 要件定義から設計・開発・テスト・移行に至る各フェーズで「何を作るべきか」「どう進めるべきか」というタスクレベルの深い理解 言語能力: 日本語: 流暢（日本のお客様や社内アーキテクトの意図を正確に汲み取れること） 英語: ビジネスレベル（インドGDCのアーキテクトと、技術的な詳細やプロセスの改善について適切に英語で伝えられること） 異文化適応力: 日本とインドのIT開発文化（ドキュメントの粒度、コミュニケーションスタイル等）の相違を前向きに捉え、そのギャップを埋める調整を楽しめる方 AIリテラシー: AIツール群を自身の業務（翻訳、要約、仕様作成、コードレビュー等）に積極的に活用し、生産性を高める意欲があること 5. 求める人物像 プロフェッショナルな調整力: 異なる文化・背景を持つチームの間に立ち、共通のゴールに向かって粘り強く、かつ柔軟に調整を行える方 技術的背景を持つ理解者: 単なる「通訳」ではなく、IT構築の現場感覚を持ってアウトプットの質に責任を持てる方。 AIを武器にできる方: AIや新しいテクノロジーを積極的に取り入れ、よりスマートで効率的なブリッジ業務を体現したい方

  • Lead User Experience Designer

    India - Bangalore; India - Hyderabad

    unspecified Salary not disclosed 26 wk leave

    Lead User Experience Designer India - Bangalore; India - Hyderabad At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our products focused on serving powerful actionable intelligence for every business use case. You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, experiment with the latest devices and wearables. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users. The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.

  • Solution Engineer - Marketing Cloud

    Japan - Tokyo

    unspecified Salary not disclosed 26 wk leave

    Solution Engineer - Marketing Cloud Japan - Tokyo The Solution Engineer: About Us セールスフォースのソリューションエンジニアは、シームレスなデジタル体験が現代ビジネスの基盤であると信じています。SaaS型ソリューションを活用することで、企業は市場への迅速な参入を実現し、モバイル、デジタル、ソーシャルプラットフォームを通じてパーソナライズされた顧客体験を提供できます。セールスフォースのデジタルソリューションは、製品の活用を通じて顧客との関係を強化し、企業の戦略的成長を促進します。 The Team ソリューションエンジニアチームは、デジタル業界をリードする革新的な専門家の集まりです。このチームは、企業がデジタル化を新たなレベルへと引き上げるための戦略を支援します。ソリューションエンジニアは、お客様だけでなく、セールスチームやプロフェッショナルサービスチームと協力し、企業が革新を遂げるためのソリューションを提供します。当組織はセールス、マーケティング、サービス、製品開発に関わり、顧客のライフサイクル全体にわたるソリューションを提供します。デジタル分野での難題に挑戦し、変化の激しい環境で活躍したい方には最適なポジションです。 Responsibilities 技術的およびビジネス的観点からセールスフォースの価値を顧客に伝える コマース・マーケティングの専門知識を持って企業をリードする クライアントの視点の要件に基づいてカスタムデモンストレーションを行う 見込み顧客にセールスフォースソリューションのメリットや強みを伝える エグゼクティブ及び現場に向けたプレゼンテーションを提供する ターゲットアカウント販売戦略、提案、RFI / RFP対応の作成においてセールスを支援する 業界とテクノロジーのトレンドを常に把握する 市場の要件とニーズをR＆Dおよびマーケティング組織に明確かつ簡潔に説明する 社外ベンダーとコミュニケーションを行いソリューションを開発する パートナーエコシステムを構築する Minimum Requirements ネイティブレベルの日本語と日常レベルの英語 4年以上のプリセールス、マーケティング、運用、開発、または技術コンサルティングのいずれかの経験 口頭・文章における優れたコミュニケーションスキル 複数の案件を同時に管理する能力 論理的な分析と問題解決能力 ゴール・目標思考で考えられる方 チームとして働ける能力 新しい領域でも積極的に挑んでいけるマインド Preferred Requirements デジタルマーケティングの知識、経験 セールスフォース製品の知識、Marketing Cloudの知識 エグゼクティブにセールスプレゼンテーションを提供した実績 プリセールス/テクニカルコンサルティングの役割での成功体験 多人数を相手にしたワークショップのファシリテーション 他部署メンバーを含むプロジェクトのリーダー経験 JavaScript、HTML、CSS、およびAPIを使用経験 Your Impact ソリューションエンジニアは、成長を続けるセールスチームをサポートする上で重要な役割を果たします。分析、構造化、交渉、解決のための独自のスキルセットを使用して、複雑な問題を紐解き革新的なソリューションを提供することで、戦略的な新規ビジネスの獲得に大きな影響を与えます。また、ソリューションエンジニアはビジネスプロセスの一環として新しい見込み客と既存の顧客の両方に対して関係を強化し成長を支援します。 About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

  • ECS Account Executive | Public Sector

    Australia - Sydney; New Zealand - Wellington

    unspecified Salary not disclosed 26 wk leave

    ECS Account Executive | Public Sector Australia - Sydney; New Zealand - Wellington Role: Public Sector Account Executive (ECS) T eam: Public Sector Location(s): Sydney, Wellington or Auckland. The Enterprise Corporate Sales (ECS) Account Executive is responsible for managing a large volume of smaller size opportunities within Enterprise clients. This role will specifically focus on customers within New Zealand's social development and welfare government departments. Partnering with our most seasoned sales executives, this role will suit those who are looking to take their sales skills to the next level. With a business culture that has the customer's interests at the core of everything we do, we'll set you up for success by providing a comprehensive induction and on boarding to the business. On top of your own business development we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. What you'll be doing… To exceed monthly / quarterly sales targets by selling Salesforce solutions into ECS accounts within an assigned within a sub set of major account/customer or vertical market. You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory/ Vertical identification and research, to formalise a go to market strategy and create qualified target accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence. Create and maintain

  • Information Security | Lead Incident Responder

    India - Hyderabad

    unspecified Salary not disclosed 26 wk leave

    Information Security | Lead Incident Responder India - Hyderabad Role Summary The Lead Incident Responder is the senior technical IC on CREST's EMEA/India region. The primary job is investigating customer security incidents - performing log analysis, scoping data exfiltration, leading containment, and running customer calls on complex or hostile cases. This is not a people management role. Regional coordination responsibilities (on-call scheduling, case assignment, shift handoff quality) are part of the job, but the expectation is that this person is in the queue working cases daily. Technical depth and speed under pressure matter more than management experience. The right candidate is an investigator who can also run ops. Responsibilities Lead investigations into advanced or high-impact security incidents across Salesforce Core, Marketing Cloud, and Commerce Cloud. Personally carry a caseload daily - perform log analysis, scope exfiltration, build investigation timelines, and drive containment on active incidents. Serve as primary technical authority on complex investigations in EMEA/India, coordinating response across internal stakeholders and technical SMEs. Analyze large and complex datasets (Splunk, SQL, UIP/MonC) to identify indicators of compromise, exfiltration patterns, and attacker TTPs. Approve and execute strategic containment actions - credential rotation, IP blocks, OAuth revocation, and escalated platform actions - with appropriate stakeholder coordination. Lead hostile and contentious customer calls, including those involving legal representation or regulatory pressure, and de-escalate independently. Coordinate EMEA/India regional operations: on-call scheduling, case assignment, and shift handoff quality. Drive the growing ATO caseload, including proactive notification workflows and containment actions. Engineer net-new DSEC/Asgard detections for newly

  • Informatica Account Executive, Public Sector (Federal Civilian)

    District of Columbia - Washington; Virginia - Mclean

    unspecified $123K-$189K 26 wk leave

    Informatica Account Executive, Public Sector (Federal Civilian) District of Columbia - Washington; Virginia - Mclean The Experience Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You will be aligned to the following vertical: Public Sector specifically Federal Civilian What You'll Actually Be Doing Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share both Informatica and Salesforce value proposition for existing and/or new customers Drive growth within new and existing, assigned accounts You're Our Person If... 7-10+ years of full cycle sales experience, at least 5 years in Enterprise Sales Experience selling into the Federal Government space specifically State Dept, HUD/Ginnie Mae, US

  • Business Development Representative, Philippines Market

    Philippines - Metro Manila

    unspecified Salary not disclosed 26 wk leave

    Business Development Representative, Philippines Market Philippines - Metro Manila Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation. This opening is for BDR. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level! Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters. Responsibilities: Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts Create and prioritise strategic target account lists within Philippines Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling) Consistently meet or exceed monthly sales targets/quotas. Conduct high level conversations with Senior Executives in prospect accounts Evangelize Salesforce and the On-Demand model Required Skills: Fluent in Tagalog to converse with clients in the Philippines market Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc) Excellent track record selling to Philippines clients Excellent

  • Commercial Account Executive - Data Foundation (MuleSoft + Informatica)

    France - Paris

    unspecified Salary not disclosed 26 wk leave

    Commercial Account Executive - Data Foundation (MuleSoft + Informatica) France - Paris À propos du rôle Nous recherchons un(e) Account Executive motivé(e) et doté(e) d'une approche conseil pour rejoindre notre équipe en pleine croissance. Vous vendrez des solutions à la pointe de la transformation des données d'entreprise et de l'IA. Dans ce rôle, vous vous concentrerez sur MuleSoft et Informatica - deux des plateformes les plus puissantes du secteur pour l'intégration et la gestion des données - tout en collaborant étroitement avec l'équipe principale des Account Executives (AE) de Salesforce pour offrir une solution complète et connectée aux clients. MuleSoft permet aux organisations d'intégrer n'importe quelle application, source de données ou système grâce à une connectivité pilotée par les API, brisant ainsi les silos et créant un socle numérique unifié. Informatica apporte une gestion, une qualité et une gouvernance des données de haut niveau pour garantir que ce socle repose sur des données propres, fiables et conformes. Ensemble, ces plateformes constituent l'épine dorsale d' Agentforce . Elles permettent aux entreprises de déployer des agents d'IA autonomes réellement efficaces, car ils sont alimentés par des données fiables et connectées. En tant qu'AE spécialiste, vous jouerez un rôle essentiel au sein des équipes de comptes élargies, en positionnant MuleSoft et Informatica comme l'infrastructure de données indispensable à la réussite de la transformation IA. Il s'agit d'une opportunité unique de piloter une démarche de vente spécialisée, de travailler aux côtés d'une équipe d'AE Core de classe mondiale, et d'aider les entreprises clientes à

  • Strategic Account Executive, Retail & Consumer Goods

    Germany - Munich; Germany - Dusseldorf; Germany - Berlin; Germany - Frankfurt

    unspecified Salary not disclosed 26 wk leave

    Strategic Account Executive, Retail & Consumer Goods Germany - Munich; Germany - Dusseldorf; Germany - Berlin; Germany - Frankfurt The Mission: The Retail and Consumer Goods industry is undergoing its biggest shift in decades. We are helping the world's most iconic brands move to the Agentic Enterprise, where autonomous AI agents and humans work together to drive unparalleled customer success. We are looking for a Strategic Account Manager to co-lead one of our largest, most exciting global sports and lifestyle brand customers, headquartered in Germany. Operating as a dedicated co-lead on this massive single account, you do not just sell software; you shape the global digital transformation of a cultural icon. Your Role: The Strategic Quarterback: While our Specialist AEs own specific product domains, you own the holistic customer relationship and the overarching account vision. Drive the Vision: You partner closely with your Co-Account Executive to define and execute a comprehensive, multi-year strategy for this complex global account. You balance short-term delivery with a long-term strategic roadmap. Engage the C-Suite: You act as a trusted advisor to C-level decision-makers. You evangelize AI-powered solutions (Customer 360, Agentforce) through strategic, value-based selling and compelling Points of View (POVs). Orchestrate the Matrix: You lead a massive virtual team. You align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure one unified Salesforce vision and a seamless customer experience. Deliver the Value: You translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower

  • Senior Data Scientist (SMTS)

    Washington - Bellevue; Virginia - Mclean; California - San Francisco

    unspecified $179K-$246K 26 wk leave

    Senior Data Scientist (SMTS) Washington - Bellevue; Virginia - Mclean; California - San Francisco The Team The Data Science & Analytics team in Salesforce Cyber Security Operations Center seeks an experienced, driven, and creative Senior Data Scientist to join the team. We explore, invent, build and scale new ways to secure the Salesforce platform. We leverage AI, machine learning, and contemporary data techniques to advance behavior- and signature-based techniques of many forms. We partner with threat, product, and engineering teams to deliver defenses that not only operate at scale, but evolve through agentic-based monitoring, testing, and continuous improvement. We are a growing, highly visible, and highly agile team where experimentation, collaboration, and spirited discussion are the norm. About You You're intensely curious about AI and data and are highly adept in analyzing large volumes of data, then teasing out valuable signals therein. You're able to seamlessly merge rigor in statistics with awareness of their application to business problems. You thrive in researching, experimenting with, applying, and proving out new techniques in AI, data mining, and machine learning. You partner with threat experts to understand evolving threat patterns and their detection. You collaborate effectively with software engineers to champion proven detection techniques, consult in their software implementation, and build and test production software. Responsibilities: Conduct and document rigorous exploratory data analyses of potential source datasets. Collaborate with internal incident-response, threat-intel, and product teams on evolving threats and their detection Formulate,build, test, and document proofs-of-concept for new techniques in threat detection. Drive

  • Senior, Client SE

    Italy - Milan; Italy - Rome

    unspecified Salary not disclosed 26 wk leave

    Senior, Client SE Italy - Milan; Italy - Rome Description Salesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team. MuleSoft Account Executives will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, making architectural recommendations and solution sizing exercises. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer. This is what you get working for MuleSoft Solution Engineering Italy: Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first Collaborate with account executives on a daily basis to ensure the technical and commercial win Leaders who really care about your development and success Working for a company that truly lives its core values Equality and Sustainability Working for one of the most innovative companies worldwide What will you get to do in this role? Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing Respond to Request for Information/Proposal documents Work hands-on with prospects and customers to deliver both standard

  • Senior Account SE (German Speaker)

    Ireland - Dublin

    unspecified Salary not disclosed 26 wk leave

    Senior Account SE (German Speaker) Ireland - Dublin Role Overview / The Experience At Salesforce, we believe career paths are rarely linear. Whether you possess an extensive background in enterprise software or are looking to transition your skills into the technology sector, your unique perspective is valued here. As the #1 AI CRM company, we lead with equality and inclusion to build teams that reflect the global communities we serve. We are seeking a Solutions Consultant (Solutions Engineer) to serve as the technical advisor throughout our enterprise sales cycles. In this role, you will bridge the gap between complex business challenges and scalable technical solutions, demonstrating how our platform drives meaningful business transformation for our customers. Responsibilities Solution Architecture: Collaborate with cross-functional account teams to design technical solutions that directly address strategic client objectives. Technical Discovery: Lead structural discovery sessions with prospects to uncover operational pain points and map them to actionable technical recommendations. Value Demonstration: Deliver compelling, value-driven solution presentations and technical demonstrations to decision-makers and executive stakeholders. Strategic Partnership: Build trusted relationships with client business and technical leaders, guiding them through their digital transformation journey. Performance Excellence: Take ownership of technical sales goals within an environment focused on objective, measurable success metrics and collaborative development. Product Expertise: Maintain deep, up-to-date knowledge of the Salesforce platform ecosystem and industry trends to provide unique point-of-view perspectives. Required Qualifications Proven experience analyzing complex operational problems and developing structured, creative solutions. Demonstrated ability to articulate technical concepts clearly to both technical and

  • Technical Recruiter

    Brazil - Sao Paulo; Argentina - Buenos Aires

    unspecified Salary not disclosed 26 wk leave

    Technical Recruiter Brazil - Sao Paulo; Argentina - Buenos Aires About the Role Join a high-performing recruiting team at Salesforce that blends proven talent strategies with cutting-edge market intelligence to build lasting candidate relationships. As a Senior Recruiter supporting our Distribution business, you'll own the full hiring cycle while acting as a strategic partner to hiring managers and cross-functional stakeholders across the region. Role Responsibilities Talent Acquisition & Pipeline Own end-to-end recruiting for Distribution roles, from sourcing through offer acceptance Build and maintain proactive pipelines of exceptional candidates for current and future opportunities Develop deep knowledge of your supported Talent Communities to match candidates with the right roles Stakeholder Partnership Serve as a trusted advisor to hiring managers - pushing back when needed, advising on tradeoffs, and bringing sharp market intelligence to every conversation Collaborate with Finance, Compensation, and Employee Success to drive an efficient, compliant hiring process Partner with sourcing specialists, recruiting coordinators, and peer advisors to deliver a high-touch candidate experience Strategy & Excellence Contribute to team-level recruiting strategy, pipeline health reviews, and competitive talent intelligence initiatives Participate in global recruiting programs designed to fill current openings and build long-term pipeline health Identify and improve broken processes - you don't walk past a problem, you fix it Requirements 6+ years of full-cycle recruiting experience, ideally for Sales or Distribution roles Fluency in Spanish and English. Portuguese is a plus. Demonstrated ability to influence and partner with senior hiring managers and executives throughout the recruiting cycle Strong track record

  • Expansion Sales Account Executive, Informatica

    Illinois - Chicago

    unspecified $76K-$102K 26 wk leave

    Expansion Sales Account Executive, Informatica Illinois - Chicago The Experience Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. The Expansion SAEs will lead the upsell and cross-sell of enterprise software solutions from IDMC products to drive incremental subscription revenue from the existing customer base. The Expansion SAE is expected to evangelize Informatica by generating additional revenue and business from existing customers. Thus, fueling our growth by strategically right sizing their existing footprint to meet their current needs and upcoming use cases. This role nurtures and owns the expansion relationship within assigned territory and maximizes Informatica's footprint within them for cloud products. Incremental Sales revenue will be driven by customers current consumption of cloud products guided by the present adoption and their future expansion needs. We operate with precision and partnership, driving Net Revenue Retention through targeted expansion motions rooted in real-time usage, predictive insights, and licensing clarity. Nothing is more paramount to us in Informatica than customer success. In this role, an Expansion SAE won't simply sell products. They are expected to analyze the consumption metrics, create account analysis', consult, and listen deeply to understand current and future business needs. Expansion of our

  • Business Development Representative - South African Market (Afrikaans Speakers)

    Ireland - Dublin

    hybrid Salary not disclosed 26 wk leave

    Business Development Representative - South African Market (Afrikaans Speakers) Ireland - Dublin Location: Dublin, Ireland (Hybrid) | Relocation Support Provided Relocate to Dublin with Ease We know that relocation is a big decision - which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you'll have access to a full support system. How it works: Offer Acceptance: Your visa & relocation support begins immediately. Relocation Consultation: We'll connect you with our relocation experts to plan your move. Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits. Onboarding in Dublin: You'll join your new team at our world-class Dublin campus for Day 1 orientation. About the Role Join Salesforce, the #1 AI CRM, as an Business Development Representative focusing on the South African market . Based in our Dublin hub , you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM. Note : By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organisation hiring Mid Market and Enterprise Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Key Requirements: Language : Full professional fluency in Afrikaans and English is mandatory. Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included). Overview of