Contentful jobs

Content Developer, Risk Content Management Bengaluru, Karnataka, IND Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Content Developer. A day in the life As a Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor-you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to the rapidly changing seller landscape. In addition to working on content projects, you will also contribute to team-level goals and initiatives. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously. You will troubleshoot tool

Content Acquisition Manager, Prime Video Japan Tokyo, JPN Are you passionate about Japanese entertainment and want to help shape what millions of customers watch on Prime Video? The Prime Video Japan Content Acquisition team is looking for a Content Acquisition Manager to secure subscription video on demand (SVOD) licensing rights across Japanese live action TV (drama, variety show), Anime TV&Movie, and other content genres. You will negotiate directly with content rights holders - including movie studios, anime productions, TV networks, and aggregators - to build a content library that delights customers in Japan. Key job responsibilities - Negotiate and execute SVOD content licensing agreements with content holders across various business models, including flat fee licensing, pay per hour, pay for performance, and other structures. - Manage content selection and licensing mix across multiple categories to maximize customer satisfaction, using data on customer behavior, usage, and consumption to inform acquisition decisions. - Establish and manage strong relationships with content providers, serving as a primary point of contact for partner engagement. - Develop content acquisition plans, financial metrics, and goals for senior management, and collaborate with internal teams (legal, finance, marketing) to define content strategies and support content promotion activities. - Obtain approval from licensors to use creative assets and coordinate with marketing teams to ensure smooth content launches. A day in the life - Review performance data on recently launched titles to assess acquisition impact - Project key metrics for content opportunities - estimated new customer acquisition, viewing hours, and license

Content Developer, Customer Trust Content Management Bengaluru, Karnataka, IND Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Content Developer. A day in the life As a Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor-you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to the rapidly changing seller landscape. In addition to working on content projects, you will also contribute to team-level goals and initiatives. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously. You will troubleshoot

Manager, Content Reviews and Audits, TCX Content Excellence Seattle, Washington, USA AWS Technical Content Experience (TCX) is looking for a manager to lead our Human-in-the-Loop (HITL) Reviews and Audits team within the Content Excellence organization. In this role, you will lead a recently-formed team of technical content practitioners to establish a quality operation: reviewing hundreds to thousands of contributions per week, fixing what falls short, and surfacing patterns that help our content systems get better over time. The right person for this role has strong editorial and operational instincts in equal measure. You know what great content looks like, and you notice quickly when something is off. You can see patterns across a high volume of reviews and know how to package that signal into feedback that drives improvement in upstream systems and processes. You build operations that deliver consistently, with SLAs that are realistic, staffing models that don't burn people out, and the flexibility to absorb spikes without breaking. Key job responsibilities • Lead and develop a team of content reviewers; establish the operational programs, rhythms, and culture needed to evolve a new function • Design staffing and capacity models that run lean day-to-day but scale for seasonal spikes without burning out the team • Establish and maintain SLAs that balance business commitments, risk mitigation, and team sustainability • Identify patterns in content review results and deliver clear, actionable feedback to the teams managing content systems and governance programs • Define and track operations metrics that tell a clear

Lead Content Developer, Customer Trust Content Management Bengaluru, Karnataka, IND Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Lead Content Developer. A day in the life As a Lead Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor-you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to the rapidly changing seller landscape. In addition to working on content projects, you will also contribute to team-level goals and initiatives. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously.

Sr. AI Content Generalist , Content Generation Chennai, Tamil Nadu, IND We are seeking a creative AI Content Generation Artist to produce high-quality, visual content that elevates the shopping experience. This role combines artistic vision with AI technology to create compelling imagery at scale. This role requires balancing three core functions: • Content Creation: AI prompt engineering and initial image generation • Retouching: Colour correction, lighting adjustments, and detailed editing • Quality Review: Technical validation, artifact identification, and quality assurance If you're passionate about both the creative and technical sides of design, eager to work in a team environment, and ready to dive into diverse projects, this role would be suitable. The candidate combines aesthetic sensibility with advanced AI-prompting expertise to generate creatively aesthetic imagery at scale while maintaining hi-fidelity editorial standards for Luxury and Premium brands. Key job responsibilities Key Responsibilities • Content Creation: o Generate AI product images for various product categories using advanced prompting techniques o Meet daily image generation targets while minimizing regeneration efforts o Maintain consistency across product categories while adapting to category-specific requirements • Retouching & Enhancement: o Enhance, correct, and manipulate images for digital media, focusing on color correction, lighting adjustments, and detailed editing o Perform a variety of procedures with ability to troubleshoot using documentation/SOP o Work with one or more process paths, generally within a team • QA & Technical Review: o Identify technical faults, proportion issues, and physical inaccuracies in AI-generated content • Evaluate spatial relationships, scale accuracy, and realistic

AI Content Strategist, Google Play, Apps GTM Bengaluru, Karnataka, India Google Play is providing the apps that people use to live, work, and connect every day. The team provides the users with curated content and recommendations on the Play store to help solve problems, edit photos, track fitness, or even track birds in their local community. The team is leading the future of app discovery by leveraging AI tools, and generating personalized content for users. The Apps Go-to-Market (GTM) team impacts users every day by creating content that is informative and engaging for the audience. In this role, you will drive the overall content strategy for multiple Play-created content work-streams. You will be responsible for writing the rules for how AI creates content. You will own the back-end content infrastructure of the proprietary content tools, creating the system prompts, tone guidelines, and evaluation frameworks that power the entire experience. You will guide a team of content specialists and operational leads, orchestrate trending features, and ensure the Play organization adopts the AI tooling. Manage back-end AI content systems. Define and iterate system prompts, evaluation criteria, and guidelines to ensure all outputs meet Google's quality standards. Drive annual strategy and performance goals, aligning content velocity with growth and business goals. Partner with product, engineering, and user experience to deliver user-centered content experiences. Lead AI training and prompt iteration. Collaborate with multi-format leads to prototype and launch AI-motivated content formats. Collaborate with regional leads to secure premium features. Orchestrate placement for trending content

Integrated Campaigns - Content Strategist, IDC CX Content Strategy Seattle, Washington, USA As a Content Strategist at Amazon Web Services (AWS), you will play a pivotal role in shaping how we consistently tell our stories, and drive customer engagement with compelling content. Reporting to the Head of Content Strategy, you will develop and execute targeted, comprehensive content plans that deliver personalized experiences throughout the customer journey in AWS demand campaigns and events. Key job responsibilities * Develop and execute overarching content strategies aligned with AWS goals and target audiences * Conduct thorough audience and content audits to inform strategy * Create and manage content calendars and information architecture * Oversee content creation across various formats (blogs, infographics, videos, etc.) * Optimize content for SEO and multi-platform distribution * Analyze performance metrics and recommend improvements * Collaborate with cross-functional teams (design, peer marketing teams, subject matter experts, etc) to drive alignment across execution touchpoints. * Ensure brand and messaging consistency across all content * Determine optimal content formats based on persona to drive engagement, lead generation, and brand loyalty * Continuously test, measure, and refine content strategy performance to drive continuous improvement Objectives * Elevate AWS's content strategy to strengthen brand voice and audience engagement * Ensure seamless execution of strategic direction and superior storytelling across all content pieces * Drive measurable results in terms of influencing lead generation, solution adoption, and customer loyalty * Establish AWS as a thought leader through compelling, high-quality content A day in the life *

Digital Content Designer CINCINNATI GENERAL OFFICES posted: Posted 8 Days Ago

Product Marketing Sr Lead, Content Strategy Indiana - Indianapolis; Georgia - Atlanta We are seeking a Product Marketing Senior Lead with strong content strategy expertise to shape the quality, distinctiveness, and impact of our blog, thought leadership, and broader content ecosystem. This role is designed for a technically fluent PMM who understands AI and enterprise software deeply and can translate that expertise into compelling, differentiated storytelling that captures attention and keeps audiences coming back. You will operate as a strategic storyteller, hands-on content creator, and editor , personally developing high-impact content while also identifying unique angles, elevating overall quality, and ensuring our work stands out in a crowded and rapidly evolving AI market. You will go beyond surface-level narratives by working directly with subject matter experts, understanding competitive positioning, and uncovering the real story behind transformation-including the product innovation, as well as the people, process, and operating model changes required to make it successful. Critically, you will be responsible for driving measurable impact, not just producing content. You will think deeply about how content attracts and grows an audience, increases engagement, and drives meaningful outcomes such as subscriber growth, repeat readership, and conversion across channels. You will also leverage AI to accelerate content creation, generate new ideas, and build scalable tools (e.g., Gems, templates, workflows) that enable teams across marketing to produce high-quality, editorial-grade content more efficiently. Key Responsibilities AI & Product-Led Storytelling Write and develop original, high-impact content that translates complex AI and software concepts into: Clear, engaging narratives

Senior Content Acquisition Manager, Prime Video Japan Tokyo, JPN Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people enjoy content. We are currently seeking a Senior Content Acquisition Manager to join our Prime Video Japan licensing team. Working as an individual contributor, you will own the end-to-end workflow for the development and launch of Prime member-exclusive first-run content mainly for Japanese TV dramas and Japanese movies. You will lead negotiations with content producers, licensing sales persons of TV broadcasters/film production companies, and content stakeholders to accelerate our first run content strategy and develop exclusive entertainment content for Prime members. This role offers the opportunity to establish and manage strong relationships with content providers while driving the execution of content acquisition strategies across a variety of business models, including flat fee licensing, pay for performance, and more. You will participate in all aspects of content development, negotiate deal terms, secure internal approvals, and execute contracts to deliver results for both our stakeholders and customers. Key job responsibilities • Own end-to-end development and launch of Prime-exclusive first-run content, from initial negotiations through contract execution • Negotiate SVOD and TVOD licensing agreements with independent producers, distributors, TV networks, and film production companies across multiple business models • Build and maintain strategic relationships with content providers, serving as the primary point of

Solutions Consultant, Content Supply Chain London posted: Posted 30+ Days Ago

Editorial Manager, Customer & Partner Trust Bengaluru, Karnataka, IND Content operations are at the heart of Amazon's Customer & Partner Trust mission. We are known for our accuracy, clarity, and commitment to delivering content that empowers investigators, sellers, and customers worldwide. Our editorial teams produce and maintain thousands of content assets including standard operating procedures (SOPs), customer communications, email templates, notifications, and operational guides that drive consistency and quality across Amazon's global CPT organization. This role provides editorial leadership, content strategy, and operational support across Amazon's Customer & Partner Trust ecosystem. You will partner closely with Operations, Policy, AI/Automation, Analytics, and cross-functional teams to ensure content is accurate, accessible, and continuously improved. Together, we take ownership for what we do, whether developing content strategies, launching new editorial programs, driving AI-powered content innovation, or ensuring our teams have the knowledge they need to protect customers and sellers every day. Key job responsibilities - Hire, train, and develop a team of Content Developers, fostering a culture of continuous learning, curiosity, and professional growth. - Establish and maintain editorial standards including style guides, quality frameworks, and content governance processes that ensure consistency across all SOPs, customer communications, and notifications. - Partner with management and cross-functional stakeholders to provide editorial expertise and drive continuous improvement of content solutions across CPT. - Build and maintain positive, productive relationships with operational partners, policy teams, AI/automation teams, and other stakeholders across Customer & Partner Trust. - Lead content programs and launches including new content initiatives, SOP consolidations,

Sr. Content Marketing Manager, Amazon Shipping & Freight Bellevue, Washington, USA This role is open for the Bellevue, WA location and is part of a team based in Bellevue, WA. This organization collectively represents some of the most critical components of Amazon's first-class transportation network. Everything we do is aimed at further delighting our customers with faster, cheaper, and more efficient means of receiving packages. Backed by Amazon's reliable transportation network, Amazon Shipping is a small package ground delivery service available to external partners. We are seeking a Sr. Content Marketing Manager to build and manage a content marketing program for Amazon Shipping in North America. This person will manage the end-to-end content marketing plan, including but not limited to, the annual content calendar, messaging, editorial, and executional channels. This person will own editorial development in partnership with the lifecycle marketing teams and larger content marketing and events team to integrate brand and thought leadership content into the overarching marketing calendar, providing a steady pulse of Amazon Shipping content throughout the year. They will work cross-functionally with the product, sales, operations, and other business partners to curate content that's timely and relevant, and partner with SMEs to ensure content accurately reflects the value props of the product. The ideal candidate has a track record of building and managing content marketing programs, including writing original content and deep knowledge of content distribution strategy, as well as a data-driven and an analytical mindset to identify key developments and industry trends, and understand

Senior Content Technical Architect Tokyo posted: Posted 30+ Days Ago

Content Technical Architect Tokyo posted: Posted 30+ Days Ago

Digital Content Design & AI Specialist Tallinn, Harju County, Estonia Company Description: About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description: The Digital Content Design & AI Specialist partners with key stakeholders across the affiliate to drive content and web excellence, ensuring compelling, compliant, and effective digital content is created and activated across customer channels. This role leads the affiliate content creation support process and serves as an AI champion, leveraging AI-powered tools to improve customer experience, storytelling quality, and content scalability. Own the design and creation of high-quality, customer-centric digital content across channels (CLM, email, web, events, social). Able to translate complex medical and scientific information into clear, structured, and engaging content for different audiences. Apply content design principles (clarity, consistency, visual hierarchy, storytelling) to enhance engagement and comprehension. Ensure strong alignment with brand strategy, tone of voice, and compliance requirements. Leverage modular content approaches to enable reuse, scalability, and omnichannel activation. Collaborate with brand teams, medical, and agencies to co-create impactful content assets. Continuously improve content quality based on performance insights and user feedback. Major Responsibilities: Drive

Content Business Architect Tokyo posted: Posted 30+ Days Ago

Director, Content Operations San Jose posted: Posted 30+ Days Ago

Technical Training Specialist, Central Learning Solutions (CLS) Content Team Bellevue, Washington, USA The Central Learning Solutions (CLS) Content Design Standards team is seeking a Technical Training Specialist to build, update, and maintain learning content across North America Operations business lines. Working within established CLS design standards and modular content frameworks, you will develop reusable learning components, apply consistent instructional patterns, and ensure content is scalable and efficient across multiple business lines. You will partner closely with instructional designers, Visual Design Standards teams, Professional Learning Systems, and business-line learning teams to embed modular logic, reusable components, and consistent instructional patterns across all learning products. This role requires hands-on content development expertise, stakeholder management skills, and cross-functional communication to help NA Ops deliver high-quality learning at scale. You will directly support the 2026 CLS strategy for content standardization, modality optimization, template parity, cost efficiency, and content reuse. Key job responsibilities - Build, update, and maintain learning content across multiple business lines, including new course development, content refreshes, and iterative improvements based on performance data and stakeholder feedback. - Develop and maintain reusable content components, including microlearning objects, assessments, test-out logic, and learning pathways, that enable efficient content delivery and reduce duplication across 8,000+ trainings. - Collaborate with stakeholders, product managers, and CLS pillar leads (Operations, Technology, Technical Training) to translate learning requirements into scalable technical solutions and drive development from design through successful deployment. - Build mechanisms that reduce design cycle time through reusable content blocks, standardized learning objects, automation-friendly instructional patterns,

Applied Sciences Manager , Ads Brand Safety and Suitability London, England, GBR Amazon Ads Brand Safety & Suitability protects advertisers from exposure to unsafe, unsuitable, or policy-violating content across web, mobile app, CTV, and audio advertising inventory. Our mission is to ensure that every ad impression delivered through Amazon's demand-side platform appears adjacent to content that meets advertiser trust expectations while giving brands granular controls to define suitability on their own terms. We operate at the intersection of advertiser trust, publisher quality, and supply integrity. AI is fundamentally changing the content landscape. Content is now generated at unprecedented scale - faster, cheaper, and increasingly sophisticated. Low-quality, deceptive, AI-generated, and synthetic content evolves in real time, constantly adapting to evade detection. The volume and velocity of new content entering the advertising system has outpaced traditional classification approaches. We are looking for an Applied Science Manager to lead the next generation of AI-powered Brand Safety and Content Classification systems designed to protect advertisers and elevate supply quality at internet scale. This is not a traditional classification problem. Your team will build systems that make millisecond-level decisions across billions of content signals while continuously adapting to emerging content risks driven by generative AI. You will own the science roadmap for LLM-powered classification and semantic understanding, real-time multimodal content evaluation, adversarial ML and adaptive model resilience, proactive risk intelligence and content risk hunting, AI-generated and synthetic content detection, and large-scale abusive content system identification and disruption. You will define how modern AI separates high-quality

Senior Technical Writer India - Hyderabad; India - Bangalore Technical writers at Salesforce don't just document products. They shape how customers understand, adopt, and succeed with them. As a Senior Technical Writer, you will own and drive content for key product areas, designing scalable, high-impact content across product and help experiences. You'll work closely with product managers, engineers, UX designers, and other writers to ensure customers get the right information, in the right context, at the right time. We are evolving from traditional structured authoring (DITA/XML) to a modern docs-as-code approach (Git + Markdown), alongside AI-assisted content workflows. This role is ideal for someone who can create scalable, high-quality content, contribute to product decisions, and improve how content works across product and AI-driven environments. What You'll Do Own and drive content for product areas or feature sets, from planning through delivery Design and deliver in-product guidance, help content, and learning experiences (including Trailhead) Create modular, reusable, and structured content that scales across surfaces Partner with Product, Engineering, and UX to ensure content is accurate and ready at launch Influence product and UX decisions through a strong customer perspective Identify gaps in the customer journey and proactively design content solutions Use data and feedback to improve content effectiveness and customer outcomes Work within evolving content systems, including a transition from DITA/XML to docs-as-code (Git + Markdown) Use AI tools to accelerate content creation and design content optimized for AI-driven experiences (search, assistants, and automation) Contribute to and help evolve team standards,

Quality Leader Hai Phong posted: Posted 2 Days Ago

Quality Engineer Algiers posted: Posted 30+ Days Ago