Technical Training Specialist, Central Learning Solutions (CLS) Content Team

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$118K-$160K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$55,390 U.S. median for this role

Projected growth (BLS Employment Projections)

-0.1% - Decline

151% above the BLS role benchmark for teaching and education aggregate.

Matched to SOC 25-2021 - Teaching and Education aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Teaching Education From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Training Specialist, Central Learning Solutions (CLS) Content Team Bellevue, Washington, USA The Central Learning Solutions (CLS) Content Design Standards team is seeking a Technical Training Specialist to build, update, and maintain learning content across North America Operations business lines. Working within established CLS design standards and modular content frameworks, you will develop reusable learning components, apply consistent instructional patterns, and ensure content is scalable and efficient across multiple business lines. You will partner closely with instructional designers, Visual Design Standards teams, Professional Learning Systems, and business-line learning teams to embed modular logic, reusable components, and consistent instructional patterns across all learning products. This role requires hands-on content development expertise, stakeholder management skills, and cross-functional communication to help NA Ops deliver high-quality learning at scale. You will directly support the 2026 CLS strategy for content standardization, modality optimization, template parity, cost efficiency, and content reuse. Key job responsibilities - Build, update, and maintain learning content across multiple business lines, including new course development, content refreshes, and iterative improvements based on performance data and stakeholder feedback. - Develop and maintain reusable content components, including microlearning objects, assessments, test-out logic, and learning pathways, that enable efficient content delivery and reduce duplication across 8,000+ trainings. - Collaborate with stakeholders, product managers, and CLS pillar leads (Operations, Technology, Technical Training) to translate learning requirements into scalable technical solutions and drive development from design through successful deployment. - Build mechanisms that reduce design cycle time through reusable content blocks, standardized learning objects, automation-friendly instructional patterns,

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