Manager, Content Reviews and Audits, TCX Content Excellence

Benefits

Parental leave

20 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$138K-$187K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

163% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Content Reviews and Audits, TCX Content Excellence Seattle, Washington, USA AWS Technical Content Experience (TCX) is looking for a manager to lead our Human-in-the-Loop (HITL) Reviews and Audits team within the Content Excellence organization. In this role, you will lead a recently-formed team of technical content practitioners to establish a quality operation: reviewing hundreds to thousands of contributions per week, fixing what falls short, and surfacing patterns that help our content systems get better over time. The right person for this role has strong editorial and operational instincts in equal measure. You know what great content looks like, and you notice quickly when something is off. You can see patterns across a high volume of reviews and know how to package that signal into feedback that drives improvement in upstream systems and processes. You build operations that deliver consistently, with SLAs that are realistic, staffing models that don't burn people out, and the flexibility to absorb spikes without breaking. Key job responsibilities • Lead and develop a team of content reviewers; establish the operational programs, rhythms, and culture needed to evolve a new function • Design staffing and capacity models that run lean day-to-day but scale for seasonal spikes without burning out the team • Establish and maintain SLAs that balance business commitments, risk mitigation, and team sustainability • Identify patterns in content review results and deliver clear, actionable feedback to the teams managing content systems and governance programs • Define and track operations metrics that tell a clear

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