Collective Health jobs

Mental Health Customer Service Representative (Remote) Mason, OH, United States Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for patients by: Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing. Working with healthcare providers to complete the required documentation and sample submission. Confirming insurance eligibility and benefit levels. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. Employee will be on the phone approximately 60-80% of the time. Independently manage assigned work and meet production and quality metrics. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers. Participate in the Quality Assurance plan. Comply with applicable CLIA and HIPAA regulations. Qualifications High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree. Fluent in Spanish is preferred/encouraged. Excellent interpersonal and communication skills. Preference given to higher net typing speed applicants . Excellent listening, transcribing, and

Healthcare Ecosystem Management Lead (all genders) (Vollzeit / unbefristet) Remote | Wiesbaden, HE, Germany Unternehmensbeschreibung: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Stellenbeschreibung: Wir bei AbbVie sind überzeugt, dass Erfolge dort entstehen, wo Menschen ehrlich zusammenarbeiten, neue Wege gehen und immer wieder dazulernen. In einem internationalen Umfeld und unserer gelebten Kultur arbeiten über 50.000 Mitarbeitende weltweit und rund 3.000 Kolleg*innen in Deutschland daran, die Gesundheitsversorgung auf der ganzen Welt zu verbessern. Dabei verbinden wir wissenschaftliche Exzellenz mit innovativem Denken, um Therapien und Produkte zu entwickeln, die echte Fortschritte ermöglichen - und die Lebensqualität von Patient*innen spürbar erhöhen. Werde ein Teil eines einzigartigen Teams und setze deine Expertise dort ein, wo sie wirklich zählt. Nutze deine Chance, viel zu bewegen - in der Welt und in deiner Karriere. Im Bereich Market Access bewegen wir uns im strategischen Umfeld zwischen Gesundheitssystem, vielfältigen Stakeholdern und der Bewertung aktueller und künftige Therapien. Wir machen den therapeutischen Wert unserer Produkte über den gesamten Lebenszyklus sichtbar und sichern ihre optimale Positionierung im Markt - von der frühen Pipeline über Launch

Collections Representative Remote Remote - Ohio At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated hourly range for this position is $12.21 - $17.04. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. Verifies payment information adjustments to supervisor. Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. Complies with the Fair Debt Collector Practices Act (FDCPA). Responds to customer inquiries regarding account status. Researches customer's accounts thoroughly and documents appropriately. Resolves discrepancies and prepares adjustments and refunds as necessary. Ensures that all information regarding collection activity of account is

Collections Representative Remote - Pennsylvania Remote - Pennsylvania

Principal Consultant- Population Health United States, US Looking for an experienced Consultant to help design, configure, activate, and support the implementation of Oracle Health Population Health solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service. We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. We are looking for an experienced Consultant to help design, configure, activate, and support the implementation of Oracle Health Population Health solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service. The Federal Consulting team is a group of hard-working, knowledgeable, passionate members who want to shape the electronic health records systems for active-duty service men and women, their beneficiaries, our Nation's Veteran's, American Indians, and Alaska Natives. A Senior Consultant is an experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates

Community Health Advocate PA - Philadelphia posted: Posted 10 Days Ago

COLLECTIONS REP Remote - Tennessee

Patient Advocate - Hereditary Cancer (Remote) **Call Center Experience Preferred** Salt Lake City, UT, United States Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for patients by: Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing. Working with healthcare providers to complete the required documentation and sample submission. Confirming insurance eligibility and benefit levels. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. Employee will be on the phone approximately 60-80% of the time. Independently manage assigned work and meet production and quality metrics. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers. Participate in the Quality Assurance plan. Comply with applicable CLIA and HIPAA regulations. Qualifications High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree. Fluent in Spanish is preferred/encouraged. Excellent interpersonal and communication skills. Preference given to higher net typing speed

Family Nurse Practitioner (Part-time) PA - Newtown Square posted: Posted 7 Days Ago

Team Manager Shared Services OPS - COE Remote - Kansas

CS Billing Liaison, Associate Downers Grove, IL At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. Job Description The anticipated pay range for this position is $20-$22 hourly. The model is hybrid or remote (depending on your location) and the schedule is M-F 8.30-5.00 pm Summary: Serves as the subject matter expert and point of contact for customers with billing questions and concerns. ESSENTIAL TASKS: Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams Receive and process customer account payments in addition to placing re-orders Maintain excellent customer relationships to ensure customer satisfaction Conduct routine tasks as directed; works under clearly defined guidelines Contributes to specific objectives and outcomes as directed QUALIFICATIONS: 1-2 years customer service experience Must be bilingual English/Spanish Prior collections experience with multiple payers a must Basic business skills with a moderate level of proficiency,

US Comirnaty Medical Education & Peer to Peer Lead United States - New York - New York City posted: Posted 3 Days Ago

Part Time Patient Advocate - Hereditary Cancer (Remote) **Call Center Experience Preferred** Salt Lake City, UT, United States Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for patients by: Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing. Working with healthcare providers to complete the required documentation and sample submission. Confirming insurance eligibility and benefit levels. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. Employee will be on the phone approximately 60-80% of the time. Independently manage assigned work and meet production and quality metrics. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers. Participate in the Quality Assurance plan. Comply with applicable CLIA and HIPAA regulations. Qualifications High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree. Fluent in Spanish is preferred/encouraged. Excellent interpersonal and communication skills. Preference given to higher net

Chemielaborant/Pharmakant/Chemikant/PTA/CTA/BTA für die Herstellung parenteraler klinischer Prüfpräparate (all genders) (Vollzeit, unbefristet) Ludwigshafen, RP, Germany Unternehmensbeschreibung: About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Stellenbeschreibung: Herzlich willkommen bei Abbvie! Als Teil eines internationalen Unternehmens mit über 48.000 Mitarbeitern weltweit und rund 3.000 Mitarbeitern in Deutschland hast Du die Möglichkeit, eng mit uns zusammenzuarbeiten, um die gesundheitlichen Herausforderungen von morgen zu meistern. Du hast eine Leidenschaft für die Verbesserung der Gesundheitsversorgung auf der ganzen Welt? Du möchtest Dein Fachwissen einsetzen, um die Lebensqualität von Patienten zu verbessern? In einem herausfordernden Arbeitsumfeld, das Dir die Möglichkeit bietet, Deine eigenen Fähigkeiten zu erweitern und zu entwickeln? Dann bist Du bei uns richtig! Gemeinsam großes bewegen - als Chemielaborant/Pharmakant/Chemikant/PTA/CTA/BTA für die Herstellung parenteraler klinischer Prüfpräparate (all genders) Für unser motiviertes und engagiertes Team in der Entwicklung und Herstellung von parenteralen Arzneiformen suchen wir tatkräftige Unterstützung. Routine ist uns fremd, da unsere Abteilung an innovativen Prozessen und Produkten für klinische Studien arbeitet und einen reibungslosen Transfer aus der Entwicklung in die Herstellung klinischer Prüfpräparate gewährleistet. Unsere Aufgaben und Chargengrößen passen sich den jeweiligen Forschungs- und Entwicklungsprojekten

Data Collection Specialist, V-CARE Sunnyvale, California, USA Data Collection Specialists will need to learn quickly, execute the collection procedure accurately, record data, and document any needed information associated to data. The ideal candidate will be organized, detail-oriented, and have excellent interpersonal skills. S/He should be able to contribute to improvements in data collection projects by identifying any issues in tools and suggesting enhancements and understand changes to collection protocol in response to data needs and workflows. Passion for data, efficiency, and accuracy as well as proactive behavior in addressing issues and problems is a huge plus. Basic Qualifications: - Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - Experience in moderating and conducting data collection, data auditing, or other forms of data markup - Comfortable working in a fast paced, highly collaborative, dynamic work environment Practical knowledge of machine learning data processing needs and trade-offs Experience working with prototype assets Experience in research or data collection Experience with any scripting languages and Unix/Linux environment is a plus - A good sense of humor, a positive attitude, and great team work skills are a must Experience using Mac OS, Confluence, JIRA, and Wiki tools. Preferred Qualifications: - Bachelor's degree or equivalent - Experience with behavioral data collection, scenario-driven data collection and quantitative data analysis - Experience with consumer electronic device flashing and readiness - Experience in hardware and software testing - Experience with Salesforce or JIRA, or experience in agile/scrum or related collaborative workflow - Experience in

Joint Clinical Assessment (JCA) Dossier Manager, International HTA Strategy Paris, IDF, France Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description: Advances in scientific and technological research are opening up new, promising treatments for previously difficult to treat diseases, increasing the demand on already constrained healthcare budgets. The challenging economic and political environment is leading Health Technology Assessment (HTA) agencies and payers to demand better outcomes at lower cost to overall health system. In 2021 European commission adopted the EU HTA regulation with the key objectives of accelerating patient access to innovative treatments by harmonizing methodologies, establishing predictability and avoiding duplications. For AbbVie, this provides a unique opportunity to demonstrate the value attributes of our assets & strengthen affiliate position in country P&R appraisals. Joint Clinical Assessments is the key component of the EU HTA regulation and comprises the EU HTA dossier that will need to be submitted to the Member State Coordination Group on HTA; eg, to address issues of relative effectiveness and relative safety within a single submission. For AbbVie,

Werkstudent (m/w/d) im Marketing Team Inflammation & Immunology Germany - Berlin posted: Posted 10 Days Ago

Data Collection Associate I, V-CARE Sunnyvale, California, USA Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. Key job responsibilities Key job responsibilities * Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives * Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met * Support day-to-day operations of collection projects including reporting, moderating, etc * Own defined tasks within projects focused on improving parts of the data collection processes * Deliver high quality work under tight deadlines * Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes * Support several projects at one time and accept re-prioritization as required * Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed * Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role) * Lift up to 30lbs when needed Basic Qualifications: - Knowledge of Microsoft Office products and applications - A good sense of humor, a positive attitude and great team work skills - Reliable transportation Preferred Qualifications:

(Senior) Außendienstmitarbeiter (all genders) Neurotoxins im Bereich Migräne für die Region Nord-Bayern mit Hof, Nürnberg, Regensburg, Passau und Teile Baden-Württemberg mit Aalen und Schwäbisch Gmün Remote | Regensburg, BY, Germany Unternehmensbeschreibung: Gemeinsam Großes bewegen heißt, dein Potenzial zu nutzen und zu wachsen. Herzlich willkommen bei Abbvie! Als Teil eines internationalen Unternehmens mit ca. 50.000 Mitarbeitern weltweit und rund 3.000 Mitarbeitern in Deutschland hast du die Möglichkeit, eng mit uns zusammenzuarbeiten, um die gesundheitlichen Herausforderungen von morgen zu meistern. Du hast eine Leidenschaft für die Verbesserung der Gesundheitsversorgung auf der ganzen Welt? Du möchtest dein Fachwissen einsetzen, um die Lebensqualität von Patienten zu verbessern? In einem herausfordernden Arbeitsumfeld, dass dir die Möglichkeit bietet, deine eigenen Fähigkeiten zu erweitern und zu entwickeln? Dann bist du bei uns richtig! Stellenbeschreibung: Stell dein Know-how unter Beweis und werde Teil unseres Teams als Außendienstmitarbeiter (all genders) Konkret bedeutet das: Identifizierung und Gewinnung neuer Kunden Fachliche Information, Präsentation und Vermarktung des Präparats bei Neurologen und Schmerztherapeuten in Niederlassung und Kliniken Konzeption, Organisation und Durchführung von Fortbildungsveranstaltungen Schulungen für Ärzte in Praxis und Klinik Enge Kooperation mit allen Funktionen im Infield-Team Konzeption, Abstimmung und Umsetzung eines Gebietsplans im Infield-Team Sammlung von Marktinformationen und Kundeneinblicken sowie die Ermittlung der Kundenposition im Vertriebszyklus Mitverantwortung zur Erreichung der Regionsziele Professionelles Reporting: fristgerechte und ordnungsgemäße Erledigung aller administrativen Aufgaben Einhaltung aller geltenden Anforderungen der Funktion sowie der gesetzlichen und behördlichen Auflagen einschließlich der Procedures und Verfahren zu Ethik und Compliance sowie zu den „Grundsätzen für das Verhalten im Geschäftsleben" (Code of

Data Collection Associate, V-CARE Sunnyvale, California, USA Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. Key job responsibilities Key job responsibilities * Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives * Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met * Support day-to-day operations of collection projects including reporting, moderating, etc * Own defined tasks within projects focused on improving parts of the data collection processes * Deliver high quality work under tight deadlines * Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes * Support several projects at one time and accept re-prioritization as required * Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed * Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role) * Lift up to 30lbs when needed * Comfort and proficiency with gaming controllers, joysticks, or similar real-time navigation tools, with the ability to apply those skills in an operational environment. Basic Qualifications: - Knowledge of Microsoft

Werkstudent (all genders) Marketing (Neurotoxins/Migraine) Wiesbaden, HE, Germany Unternehmensbeschreibung: About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Stellenbeschreibung: Wir suchen tatkräftige Unterstützung für unser Marketing-Team im Bereich Neurotoxins/Migräne. Du möchtest Erfahrung in der Kommunikation eines multi-nationalen Unternehmens sammeln? Du möchtest Einblicke in strategische Marketing-Themen gewinnen und bei der Umsetzung vielseitiger Maßnahmen für unterschiedliche Zielgruppen unterstützen? Du möchtest wissen, wie kollegiale und erfolgreiche Zusammenarbeit mit anderen Fachbereichen aussehen kann? Dann bewirb' dich jetzt und werde Teil unseres Marketing-Teams. Deine Aufgaben : Unterstütze das Team im täglichen Business und arbeite mit bei der Planung und Umsetzung von Kampagnen und Projekten Erstellung und Bearbeitung von Marketingmaterialien wie Präsentationen, Broschüren und digitalen Inhalten Content-Entwicklung und Content-Management für verschiedene digitale und analoge Kanäle Organisation und Durchführung von Kongressen, Events und Veranstaltungen Qualifikationen: Dein Profil : Du studierst Betriebswirtschaftslehre, Gesundheitswissenschaften oder ähnliche Fachbereiche und bist für ein Bachelor-/Masterstudiengang immatrikuliert Du kannst sehr gut mit den Office-Standardprogrammen umgehen Du hast Spaß dich in neue Aufgabenstellungen einzuarbeiten und bringst eigene Ideen zur Lösung von Aufgaben ein Du bist flexibel, kreativ und verfügst über ausgeprägte Kommunikationsfähigkeiten Idealerweise verfügst du

FinOps Specialist - AR, Retail & Debit Balance collection Hyderabad, Telangana, IND GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have good ownership and earn trust with our customers to facilitate timely payment. Key job responsibilities • Hands on and in-depth knowledge of AR process • Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound • Work with cash application team to apply payments timely & accurately • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared • Provide accurate forecasting of collection promises • Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections • Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths • To be highly customer obsessed and ensure delivering a positive customer experience on every interaction • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement • Meet all the productivity related goals on a monthly basis Knowledge & Skills/

Collections Lead - Accounts Receivable, AWS Global Order to Cash (O2C) Sao Paulo, Sao Paulo, BRA Amazon's Finance Operations organization is seeking Collections Lead - Accounts Receivable who will drive strategic collection efforts, optimize cash flow management processes, and partner across multiple stakeholders to ensure excellent customer service while maintaining AWS's financial health. This role combines tactical excellence with strategic thinking to influence and improve Order-to-Cash processes. This role is based in São Paulo. Key job responsibilities • Design and optimize collection strategies based on data-driven analysis of accounts receivable reports (aging, DSO and other KPIs); • Lead cross-functional process improvement initiatives to enhance cash flow management; • Develop and implement best practices for customer accounts management; • Partner with stakeholders to identify and resolve systematic billing and collection issues; • Analyze complex account scenarios and design solutions to resolve payment disputes; • Leverage multiple data sources using SQL, Excel, and internal tools to create actionable insights; • Analyze and optimize reporting mechanisms to track key performance metrics; • Design and document operational procedures for managing complex customer accounts; • Drive resolution of escalated cases, including executive-level communication; • Influence and collaborate with Sales, Billing, and Shared Services teams to resolve structural issues; • Educate internal and external customers on service tools and processes; • Mentor team members on collection strategies and best practices; • Develop and implement scalable solutions for payment application and reconciliation; • Create and maintain documentation of best practices and standard operating procedures; • Assess and

Data Solutions Lead Manager, Data Collection Excellence Bellevue, Washington, USA Are you passionate about bridging the gap between technical ML solutions and customer success? Do you thrive providing consultation in an ambiguous environment, all while building customer partnerships? Do you enjoy leading dynamic and fast paced teams with global impact? We're looking for a Data Solutions Lead Managers to join our growing team! About the Role: As a Data Solutions Lead Manager, you will manage a team of Data Collection owners who provide expert consultation on ML/Gen AI data collections and own execution from start to finish. You'll drive business value by providing regular feedback and ensuring your team is working efficiently, manage active escalations and help them build long standing partnerships with customers. If necessary you will have the technical capability to step in and take control of high priority or challenging collections, delighting our customers and deliver meaningful change for the models that back them. Key job responsibilities Manage and monitor your teams performance, creating a culture of ownership in ambiguous situations Act as an SME Manager, gaining deep domain knowledge in the field of data collection for AI and relevant products Own global program improvement initiatives for the Data Collection Excellence Organization Coordinate across global teams, influencing stakeholders to ensure effective and expedient delivery Monitor and optimize collection health metrics to ensure customer success Drive customer adoption through providing technical value and the provision of an exemplary customer experience. You'll also: Act as an escalation point for