Collections Representative Remote

Benefits

Parental leave

3 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

3 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Source-linked checked May 7, 2026

Salary

$12.21-$17.04/hr From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

51% below the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

Hires in: OH From the posting source checked Jun 20, 2026

About this role

Collections Representative Remote Remote - Ohio At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated hourly range for this position is $12.21 - $17.04. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. Verifies payment information adjustments to supervisor. Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. Complies with the Fair Debt Collector Practices Act (FDCPA). Responds to customer inquiries regarding account status. Researches customer's accounts thoroughly and documents appropriately. Resolves discrepancies and prepares adjustments and refunds as necessary. Ensures that all information regarding collection activity of account is

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