Collections Lead - Accounts Receivable, AWS Global Order to Cash (O2C)

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$106,409 U.S. median for this role

Projected growth (BLS Employment Projections)

+7.7% - Faster than average

Matched to SOC 13-2011 - Finance aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Finance From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Collections Lead - Accounts Receivable, AWS Global Order to Cash (O2C) Sao Paulo, Sao Paulo, BRA Amazon's Finance Operations organization is seeking Collections Lead - Accounts Receivable who will drive strategic collection efforts, optimize cash flow management processes, and partner across multiple stakeholders to ensure excellent customer service while maintaining AWS's financial health. This role combines tactical excellence with strategic thinking to influence and improve Order-to-Cash processes. This role is based in São Paulo. Key job responsibilities • Design and optimize collection strategies based on data-driven analysis of accounts receivable reports (aging, DSO and other KPIs); • Lead cross-functional process improvement initiatives to enhance cash flow management; • Develop and implement best practices for customer accounts management; • Partner with stakeholders to identify and resolve systematic billing and collection issues; • Analyze complex account scenarios and design solutions to resolve payment disputes; • Leverage multiple data sources using SQL, Excel, and internal tools to create actionable insights; • Analyze and optimize reporting mechanisms to track key performance metrics; • Design and document operational procedures for managing complex customer accounts; • Drive resolution of escalated cases, including executive-level communication; • Influence and collaborate with Sales, Billing, and Shared Services teams to resolve structural issues; • Educate internal and external customers on service tools and processes; • Mentor team members on collection strategies and best practices; • Develop and implement scalable solutions for payment application and reconciliation; • Create and maintain documentation of best practices and standard operating procedures; • Assess and

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.