CS Billing Liaison, Associate

Benefits

Parental leave

3 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

3 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$20-$22/hr From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

45% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

CS Billing Liaison, Associate Downers Grove, IL At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. Job Description The anticipated pay range for this position is $20-$22 hourly. The model is hybrid or remote (depending on your location) and the schedule is M-F 8.30-5.00 pm Summary: Serves as the subject matter expert and point of contact for customers with billing questions and concerns. ESSENTIAL TASKS: Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams Receive and process customer account payments in addition to placing re-orders Maintain excellent customer relationships to ensure customer satisfaction Conduct routine tasks as directed; works under clearly defined guidelines Contributes to specific objectives and outcomes as directed QUALIFICATIONS: 1-2 years customer service experience Must be bilingual English/Spanish Prior collections experience with multiple payers a must Basic business skills with a moderate level of proficiency,

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