Unisys Corp jobs

ATS - Assembler - 2nd Shift Arden, North Carolina, USA, 28704

Technical Project Coordinator Multi-Client Australia-ACT Multi-Client Australia-ACT What success looks like in this role: As a Technical Project Co-ordinator at Unisys, you will play a pivotal role in ensuring the successful delivery of technical projects and IT support services to our clients within the Australian Government. Your responsibilities will include coordinating project activities, managing timelines and resources, and facilitating communication between technical teams and stakeholders. You will oversee the resolution of complex technical issues, support installations activities, and ensure that project milestones are met efficiently. The ideal candidate will have a strong background in IT project coordination or management, with extensive experience in deskside or technical support environments, excellent problem-solving abilities, and the capacity to work both independently and collaboratively. A relevant degree in IT, project management, or a related field, along with industry certifications, will be highly regarded. This position requires a mandatory NV1 AGSVA security clearance. Please ensure you possess this clearance before applying. Skills and Experience Proven experience in IT project coordination or a deskside support environment, including fault investigation, triaging, and resolution Experience with desktop and server support, hardware, network, and software installation and troubleshooting Strong organizational and communication skills, with the ability to manage project timelines and coordinate resources effectively Experience supporting a corporate Windows environment and working with Office 365, Outlook, Exchange, and other critical business applications Ability to mentor and guide junior staff, fostering skill development and team growth Familiarity with supporting both physical and virtual environments (desktops and servers) Strong problem-solving skills

ATS - Waterspider - 1st Shift Arden, North Carolina, USA, 28704

Técnico(a) de Suporte em Informática - Dedicado - Jundiaí - SP São Paulo, SP, Brazil São Paulo, SP, Brazil What success looks like in this role: Atender chamados de Serviços de Transformação, realizando instalação e manutenção de PCs, periféricos e/ou equipamentos eletrônicos, ou suporte a Serviços de Marca Própria Receber chamados de serviço e executar atividades específicas de incidentes conforme orientação do Help Desk, Service Desk ou scripts definidos Realizar instalações rotineiras, mudanças, inclusões e alterações como parte de uma equipe direcionada, incluindo: Reparos complexos em desktops e laptops (break/fix) Reparos simples em impressoras desktop Carregamento de software por meio de scripts Executar carregamento de imagens via script, diagnósticos de unidades e substituição de unidades substituíveis Realizar troubleshooting executando diagnósticos básicos e substituição de módulos básicos em PCs, servidores e periféricos; executar atividades de manutenção preventiva em determinados produtos, conforme orientação Garantir que os Acordos de Nível de Serviço (SLAs) específicos do cliente sejam cumpridos e que os chamados de incidentes e solicitações sejam devidamente atualizados no sistema de chamados Manter estoque/inventário no local do cliente, quando aplicável . You will be successful in this role if you have: Capacidade de resolver problemas básicos ou não complexos, conforme direcionamento Conhecimento geral de hardware e software de desktops, incluindo conhecimento básico de aplicações Microsoft Experiência prévia em montagem de computadores Certificações e/ou treinamentos específicos de fabricantes conforme exigido, como EMC, Dell, Cisco, Microsoft, Unisys, CompTIA e Network+ Habilidades mecânicas básicas e entendimento de procedimentos de descarga eletrostática (ESD) Treinamentos e/ou certificações

Microsoft Dynamics 365 Technical Architect Bangalore, KA, India Bangalore, KA, India What success looks like in this role: • Provides architectural advice and consultation across major program and solution initiatives. • Actively drives the definition of engineering standards and technologies / frameworks and leads associated working groups. • Assists in the identification, analysis and resolution of technology, information management, product development and associated infrastructure problems. • Offers guidance on technical aspects of infrastructure systems development and integration to ensure strategies, roadmaps, policies, standards and practices are properly aligned. • Defines subsystems and their interfaces, allocating responsibilities, understanding solution deployment and communicating requirements for interactions with overall solution context. • Recommends improvements to organizational structures, technology and processes that increase organizational effectiveness. • Owns the technical viability of the solution in scope. #LI-UG1 You will be successful in this role if you have: BA/BS degree and 8+ years' relevant experience OR equivalent combination of education and experience Master's degree preferred Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest

Assoc Eng Syst Admin Bangalore, KA, India Bangalore, KA, India What success looks like in this role: • Gains familiarity with Systems Administration concepts, practices and methodologies. • With guidance, performs standard Systems Administration duties, including: o Creating, updating and publishing network diagrams and configurations, o Performing daily administrative tasks such as, device configuration and troubleshooting, o Responding to issues and client requests, o Evaluating client hardware requests for compliance, conformity, applicability, performance and cost effectiveness, o Researching and analyzing systems issues, and o Assisting in the development, implementation and documentation of project tasks. • Documenting assigned activities and progress. • Learns and applies company and industry standard systems administration policies and guidelines. • Assists with special projects as assigned. You will be successful in this role if you have: BE/BA/BS degree and 0-2 years' relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker

2nd Shift - Shipper/Receiver Raleigh, North Carolina, USA, 27616

Senior Technical Service Engineer - UPS Rowville, Victoria, AUS, 3178

Sr Director, Client Delivery Executive USA Remote What success looks like in this role: Role Summary Provides leadership and oversight for the US&C Client Delivery Operations team. Partners closely with regional client management to develop strategy and resolve customer delivery issues in order to achieve operational plan (OP) financial outcomes. Oversees client engagement to ensure successful implementation, training, and adoption of company products and services. Drives Operational Excellence (OX) and takes ownership of client issues throughout the deployment process through to resolution. Job Description Coach and mentor a large team of Client Delivery Executives (CDEs) and CDE Leaders who serve as primary client contacts for daily service operations Solve complex, large‑scale enterprise problems across matrixed organizations Own delivery performance and achieve target margins for a business exceeding $500M in annual revenue, driving margin improvement initiatives across account portfolios Interface with customer architecture teams and senior leadership on emerging technologies, assess relevance to client environments, and recommend roadmaps Build, grow, and strengthen strategic partnerships with a portfolio of clients while meeting top‑ and bottom‑line objectives Lead and manage technical teams operating in blended onsite and offshore delivery models Demonstrate excellent written, verbal, and presentation communication skills Manage executive‑level (CxO) client relationships, including presenting operational and strategic reviews to senior stakeholders Drive Service Excellence Principles (SIP) for underperforming or financially challenged accounts Ensure client satisfaction improvement plans are in place and executed to increase Net Promoter Score (NPS) Oversee resource management and professional development across the organization Monitor delivery quality and client

Buyer Penang, Malaysia

ATS - Waterspider - 2nd Shift Arden, North Carolina, USA, 28704

Senior Buyer Greenwood, South Carolina, USA, 29649

Assoc Eng Syst Admin Bangalore, KA, India Bangalore, KA, India What success looks like in this role: • Gains familiarity with Systems Administration concepts, practices and methodologies. • With guidance, performs standard Systems Administration duties, including: o Creating, updating and publishing network diagrams and configurations, o Performing daily administrative tasks such as, device configuration and troubleshooting, o Responding to issues and client requests, o Evaluating client hardware requests for compliance, conformity, applicability, performance and cost effectiveness, o Researching and analyzing systems issues, and o Assisting in the development, implementation and documentation of project tasks. • Documenting assigned activities and progress. • Learns and applies company and industry standard systems administration policies and guidelines. • Assists with special projects as assigned. You will be successful in this role if you have: BA/BS degree and 0-2 years' relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker

German-Speaking Part-time Customer Service Representative - Weekend Night Shift Budapest, Hungary What success looks like in this role: Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a 'Gartner Workplace Leader', we are open, honest, and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name. Be inspired, encouraged, and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day-to-day tasks: Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills Guiding the client through the necessary steps to restore functionality Being responsible for either solving the issue or escalating to Level 2 support Coordinating Service Requests by following up with the cross-functional teams Team up with your colleagues to collaborate on problem-solving and identify major service solutions Actively use the knowledge base to resolve problems and raise potential knowledge gaps Coordinating and following up on Service Requests You will be successful in this role if you have: Fluent English language skills Native/close to native language skills in German (support language) Considerable familiarity with the MS Office Suite and the Windows environment in general Attention to detail and analytical mindset Ability to work on multiple and/or similar activities simultaneously Outstanding team player attitude Unisys Customer Service Team is

Project Engineer - UPS Mascot, New South Wales, AUS, 2020

Technical Infrastructure Engineering Manager 2 Locations What success looks like in this role: Provides leadership and oversight for the Engineering team responsible for designing and maintaining secure, scalable, and efficient technology solutions. The role focuses on improving operational efficiency, establishing best practices, and enabling internal teams and customers through standardized platforms and streamlined processes. Works across technical and business teams to reduce manual tasks, enforce standards, and implement reliable infrastructure solutions. Leads development efforts for the Unisys Infrastructure Platform, supporting operational stability and service delivery. Team Leadership and Project Delivery • Provides direction to a team of engineers (direct or indirect) focused on infrastructure engineering, system integration, and operational improvements. • Oversees the execution of projects, including scope, timeline, resource planning, and budget control. • Retains technical ownership for designing and coordinating scalable, resilient infrastructure and services. Automation and Tooling • Leads the development and implementation of automation solutions to support system provisioning, configuration management, and operational efficiency. • Promotes standardized deployment and configuration practices to improve consistency and reduce manual work. • Drives adoption of self-service capabilities for common operational tasks such as provisioning, access requests, and service management through platforms like ServiceNow or internal service catalogs. Stakeholder and Cross-Functional Engagement • Collaborates with business and technical stakeholders to gather requirements, design solutions, and align technical delivery with organizational goals. • Partners with architecture, security, and operations teams to enforce compliance, streamline change management, and improve platform usability. Standards and Operational Excellence • Establishes best practices and operating procedures

Field Service Technician - UPS Rowville, Victoria, AUS, 3178

Network Security Engineer Bangalore - RGA Tech Park Bangalore - RGA Tech Park What success looks like in this role: • Maintains security configurations within dedicated infrastructure and within embedded operating systems applications and middleware. • Deploys and supports information and systems protections across networks, servers, desktops and cloud infrastructure. • Works with senior security engineers to ensure that configurations and processes are adequate to identify risks, protect assets, detect threats respond to attacks and recover from cybersecurity events. • Assists with move execution, adds and changes to security tools and platforms. • Maintains documented operating procedures, executes procedures and utilizes workflows and ticketing systems to request and document work fulfillment. • Assists with transitions, implementations, and migrations. • Collects, analyzes and reports security metrics on a routine basis. #LI-SK2 You will be successful in this role if you have: BA/BS degree and 2-4 years' relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to

Shipper / Receiver - 2nd Shift Rumford, Rhode Island, USA, 02916

Senior UPS / Digital Solutions Tendering Engineer New Cairo City, EGY, 11835

Genesys Lead Consultant About Us: Infosys is a global leader in next-generation digital services and consulting . We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence. ▶️ Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Role Description: We're looking for a Lead Consultant - Genesys Cloud Contact Center to join our team. We are seeking an experienced Genesys Cloud Lead Engineer to provide advanced technical support for contact center platforms based on Genesys Cloud CX. The role involves handling complex incidents, performing root cause analysis, supporting production environments, and working

Senior Chatbot/Voice Enablement Developer Vilnius What success looks like in this role: Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams). Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses. Integrate conversational systems with Unisys platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures. Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility). Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT. Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices. You will be successful in this role if you have: 5+ years experience in software engineering with 3+ years in conversational AI (chat and voice). Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB´s and whisper/voice models and familiarity with WebRTC services Strong backend development skills (Python,C# , REST APIs). Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices. Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment. Strong written and verbal communication skills in English Benefits Become part of our

Presales Operations Lead for Service Management - Ops Mgmt Bangalore, KA, India Bangalore, KA, India What success looks like in this role: Work Intake and Deal Coordination Manage intake of qualified and early-stage opportunities Confirm GDS requirements and expectations with requesting teams Represent GDS in deal qualification discussions when required Classify and track deals in the central tracker Escalate gaps in deal qualification Act as gatekeeper for incoming presales work, ensuring requests are properly qualified and information is complete Challenge incomplete requests and clarify expectations before engaging Solution Architects Pipeline, Tracker Ownership and Reporting Maintain the Deal Tracker and Presales Planner Track deal status, ownership, blockers, and artefact readiness Maintain visibility of SA workload and deal flow Produce weekly capacity snapshots highlighting workload, risks, and resourcing gaps Support backlog reviews and pipeline hygiene Summarise operational risks when relevant Coordination and Governance Maintain and update the Loopio collateral tracker and response plan Identify content gaps and coordinate updates Complete Loopio responses where appropriate Monitor upcoming Solution Validation Reviews (SVR) Confirm GDS attendance Identify preparation requirements Flag missing artefacts Coordinate Strategic Solutions team meetings when required Schedule meetings Draft agendas Capture actions and track follow-ups Team Support Track follow-ups from Simon's 1:1 meetings with Solution Architects Maintain and update the Book of Business (BoB) Support coordination across the SA team on active opportunities Assist with workload planning and coverage Operational Administration Perform weekly hygiene checks across SharePoint repositories Maintain folder structure, naming conventions, and version control Archive outdated material Perform Salesforce hygiene

Ingeniero/a de Soporte Técnico en Campo – Guadalajara y alrededores Mexico City, CDMX, Mexico Mexico City, CDMX, Mexico What success looks like in this role: Estamos en búsqueda de un/a Ingeniero/a de Soporte Técnico en Campo para brindar atención presencial a clientes en Guadalajara en diferentes municipios y entidades del estado . Es importante contar con facilidad de movilidad (auto o moto propia), ya que se realizarán visitas en campo en distintas ubicaciones. Responsabilidades: Brindar soporte técnico en sitio a los diferentes clientes asignados en su zona. Ofrecer soporte a nivel de software, hardware y redes para equipos de escritorio, laptops y servidores. Instalar y dar mantenimiento a computadoras, redes, servidores, periféricos y demás dispositivos relacionados. Realizar actividades de mantenimiento preventivo y correctivo de equipos y redes. Ejecutar tareas de instalación, reubicación, cambios o adiciones de equipos y configuraciones. Probar y certificar el funcionamiento de equipos, redes, servidores y aplicaciones aprobadas por el cliente. Dar seguimiento a incidencias y escalamientos hasta su resolución. Mantener un alto nivel de profesionalismo en su actitud, presentación y trato con el cliente. Cumplir con los acuerdos de nivel de servicio (SLA) establecidos y asegurar la satisfacción del cliente en cada interacción. You will be successful in this role if you have: Residir en Guadalajara (base principal de tickets). Bachillerato concluido (certificado -título). Deseable : Carrera Técnica / Ingeniería trunca o concluida. Experiencia mínima de 1 año en soporte técnico en campo o en roles similares, brindando servicios a equipos de cómputo y servidores físicos.