Otter jobs

Sales Enablement Specialist - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do We are looking for a Sales/GTM enablement specialist who is excited about building scalable sales training content that can be delivered through a variety of modalities to group and individual learners. The ideal candidate will also continuously adapt the curriculum & content to account for rapidly-evolving product, sales processes, and tools stack. - Sales Onboarding: prepare new-hire account executives by conducting orientation to Otter's product and sales process, developing individual coaching plans, and providing resources and assistance to ensure effectiveness. - Training Programs: create learning content to support individual and group learning paths, including live presentations, videos, online courses, and skills assessment tests. - Deeply understand the customer journey and observe sales encounters (empirically and through data) to make iterative optimizations to the sales process, informed through data-driven experimentation (e.g., A/B testing). - Develop self-service training materials and

Product Manager - Guest Engagement - Beijing, CHN Beijing, CHN Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do Join a high-leverage team building Otter's Guest Engagement products - the suite of tools that help restaurants drive demand, turn customers into loyal repeat fans across millions of eater interactions. You'll own end-to-end product outcomes from strategy through execution and iteration in a portfolio that also includes discounting, loyalty programs, eater personalization, and marketing. Our customers' success is your success. You will help define how Otter's global Guest Engagement strategy evolves, not just how it is executed. You will: - Translate restaurant growth goals into products that increase acquisition, conversion, frequency, and lifetime value and prioritize the highest-leverage opportunities. - Build and evolve the core platform capabilities behind promotions, loyalty, offers, and personalization across channels. - Design for measurable impact: run experiments, define holdouts, and quantify incremental revenue and engagement. - Help restaurants reach the right eater with

Engineering Manager - Data Engineering & Insights - Seattle, WA Seattle, WA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. Role We are looking for a hands-on Engineering Manager to spearhead our evolution from traditional analytics to a next-generation intelligence platform. This is a great opportunity to lead a team managing the data behind roughly 80% of all online food orders in the US, and modernize our ecosystem by building an impeccable data foundation that moves beyond static charts into live, conversational insights. The Impact: Empower merchants with fast, trustworthy, and actionable metrics that change how they run their businesses every single day. What you'll do - Own Otter Insights End-to-End: Lead the strategy for everything inside Business Manager (pipelines and datasets to the semantic modeling layer and customer-facing embedded analytics). - Manage Ingestion to Serving: Drive both real-time and batch pipelines, ensuring canonical datasets and robust APIs are built to empower other internal teams. - Scale the Semantic

Representante de Ventas - Salud Animal COL - Cundinamarca - Bogotá (Colpatria) posted: Posted Yesterday

Wildlife Technician United States-New York-Nanuet

Animal Research Associate TARRYTOWN posted: Posted 4 Days Ago

Backend Software Engineer - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As a Backend Engineer on the Otter Verify team, you will design, implement, and scale the core infrastructure powering our real-time edge computer vision product. This role sits at an intersection of real-time compute, large scale data streaming, and physical hardware. We are looking for strong product-minded or infrastructure-focused backend engineers. While our domain involves edge computing and computer vision, you do not need to be an expert in those fields today. If you are a backend generalist who loves solving complex scaling problems, designing robust APIs, and learning new technologies, this will be an exciting project for you. Core Responsibilities - Design and implement robust, high-throughput edge services and APIs capable of handling large volumes of real-time data. - Optimize backend systems for low latency, high reliability, and efficient resource utilization. - Help bridge the gap between

Palletizer RI - Woonsocket posted: Posted 11 Days Ago

Equipment and Partnerships Program Manager - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the role As a key member of our PMO team, you will drive complex projects from initiation to successful delivery with minimal oversight, requiring only periodic guidance from a manager. In this role, you will sit at the intersection of execution and strategy-independently scoping projects, designing custom methodologies, and building the infrastructure needed to scale. You will act as a trusted partner to stakeholders and senior leaders, applying both technical and business knowledge to shape product direction, simplify processes, and ensure our initiatives perfectly align with organizational goals. If you are a proactive leader who thrives on translating ambiguous business problems into actionable strategies, this is the place for you. What you'll do - Independently design, scope, and run projects from initiation to delivery with limited revisions required, managing schedule, resources, and scope along the way. - Establish

Pest Technician - Norwich GBR - England - Norwich posted: Posted 22 Days Ago

Frontend Engineer - Mountain View, CA Mountain View, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Design and build high-performance React applications powered by WebSockets, SSE, and GraphQL subscriptions. - Lead technical design for complex features and systems, from initial architecture through production rollout - Own projects end-to-end, driving execution, technical decisions, and cross-functional alignment - Improve frontend reliability, latency, and scalability in a real-time, high-throughput environment - Lead debugging, incident response, and performance investigations for frontend systems - Mentor and coach engineers, raising the bar for frontend engineering across the team What we're looking for - 3+ years of experience in software engineering, with deep frontend expertise - Strong experience with TypeScript and modern web application development - Strong experience with React - Solid understanding of client networking, async programming, performance optimization, caching, and client-side state management - Experience integrating with GraphQL and REST APIs - Proven ability to lead technical initiatives and

Enterprise Customer Success Manager - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As a Enterprise Customer Success Manager , you'll lead a portfolio of global enterprise accounts, driving real business outcomes through strategic partnership, data-driven insights, and deep product knowledge. You'll act as a trusted advisor, helping our most important customers thrive in the ever-evolving world of online ordering and restaurant tech. - Drive Revenue & Retention: Own the full customer lifecycle across a portfolio of large enterprise accounts - focused on retention, expansion, and profitability. - Strategic Partnership: Act as a long-term, trusted advisor to our top customers, identifying new opportunities to grow the relationship over time. - Industry Expertise: Leverage your knowledge of food & beverage, online delivery, or restaurant-tech to offer credible, relevant insights and solutions. - Commercial Impact: Use data, product expertise, and business acumen to drive upsell and cross-sell opportunities with charisma and clarity.

Business Unit Director - Companion Animal TWN - Taipei - Taipei City posted: Posted 15 Days Ago

Technical Program Manager - Seattle, WA Seattle, WA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the role We're looking for a Technical Program Manager (TPM) to drive the Data Quality program, a critical initiative to build a scalable, governed, and reliable data platform across the company. You'll partner with Data Engineering, Data Science, Infrastructure, Product, and Business teams to eliminate customer-facing data errors, reduce manual QA, and establish a single source of truth for metrics. In this role, you'll lead the Data Governance Council (DGC), a cross-functional body responsible for setting and enforcing data governance standards. The ideal candidate is a systems thinker who can translate technical complexity into clear, actionable plans and knows when to drive alignment versus when to let teams execute. What you'll do - Own and drive complex, cross-functional technical programs from concept to launch, bringing clarity to ambiguous problem spaces. - Steer program direction by proactively identifying risks and dependencies, driving alignment

Environmental Services (EVS) Technician Memphis, TN posted: Posted Yesterday

Strategy & Planning Associate - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do - Develop and maintain sales and ops analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the leadership team - Build and maintain reports, dashboards, and visualization to track key performance metrics and drive business decisions using SQL, Python, Looker, Tableau, or other BI solutions. - Proactively monitor the quality and integrity of sales and ops data and highlight improvement opportunities. - Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions. - Effectively communicate analysis results to business leaders for decision-making and prioritization - Work with business leaders on implementing sales activities as needed with some oversight. What we're looking for - Great communication skills. - Data Analytics. - Project management experience preferred. - SQL & Python

Verkäufer Postfiliale (m/w/d) in 77833 Ottersweier in Geringfügigkeit (Minijob) Ottersweier, Baden-Württemberg, Germany FÜR UNSERE POSTFILIALE IN 77833 OTTERSWEIER, AB SOFORT, IN GERINGFÜGIGKEIT (MINIJOB), MIT INSGESAMT 7,5 STUNDEN PRO WOCHE UND BEFRISTET, SUCHEN WIR. Verkäufer Postfiliale (m/w/d). Sie sind kunden- ...

Sales Engineer- Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the Role We are looking for a Sales Engineer who combines strong technical problem solving skills with customer/partner-facing relationship management and operational leadership. In this role, you will manage complex technical relationships with POS providers and restaurant partners, support strategic integrations, and handle escalated operational requests for high-visibility customers. You will act as the bridge between Product, Engineering, Operations, Customer Success, Sales, and external partners, ensuring technical excellence while improving internal processes and customer outcomes. This is a highly autonomous, impact-driven role with the opportunity to influence technical decisions, shape engagement models, and continuously improve our production standards. What you will do Technical Account Management & Partner Ownership - Own merchant technical discoveries (Sales Eng), technical deployment, and execution for both one-to-one and scaled partner engagements - Support Enterprise and Strategic Sales Engineering in pre-sales technical conversations - Ensure smooth integration and

Analista de Marketing Salud Animal (Temporary) COL - Cundinamarca - Bogotá (Colpatria) posted: Posted Yesterday

Backend Engineer - Aarhus, DNK Aarhus, Denmark Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you'll do As a Backend Engineer, you'll design, implement, and optimize systems that power mission-critical applications. Your role will adapt to your strengths and interests, with opportunities to focus on: - Infrastructure : Build and maintain scalable, secure, and high-performance systems to ensure operational reliability. - Platform : Develop robust APIs and developer tools to improve team efficiency and scalability. - Product : Engineer backend services that support customer-facing applications and deliver seamless user experiences. Core Responsibilities : - Architect and implement scalable backend systems and APIs. - Ensure high system performance, reliability, and security. - Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions. - Participate in code reviews, testing, and documentation to maintain high-quality standards. - Mentor junior engineers or take on leadership roles, depending on your seniority. What we're looking for We value diversity of experience and

TD Insurance, Counsel II 2 Locations posted: Posted 23 Days Ago

Darwin Learning & Development Business Partner Cluj-Napoca - Decembrie posted: Posted 3 Days Ago

Global Support Workforce Management & Real-time Analyst - Manila, PHL Manila, PHL Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the role: The Workforce Management (WFM) Real-Time Analys t is responsible for monitoring, managing, and optimizing real-time performance across Customer Support operations. This role ensures service level attainment, efficient staffing utilization, and rapid response to intraday performance variances. The ideal candidate is analytical, detail-oriented, and highly responsive, with a strong understanding of contact center operations and workforce planning principles. What you'll do - Develop and maintain accurate workforce management forecasts and schedules based on historical data, anticipated call/chat/email volumes, and staffing requirements. - Monitor real-time performance metrics such as call/chat/email volumes, service level, and agent adherence to schedule. - Identify trends and patterns in customer support demand and make proactive recommendations to optimize staffing levels and resource allocation. - Monitor and manage inbound queues, ensuring timely response to customer inquiries across multiple channels. - Collaborate closely with team

BU Director, Companion Animal CHN - Shanghai - Shanghai (Tower A) posted: Posted 24 Days Ago