Crunchyroll jobs

Machine Learning Data Engineer III Hyderabad, Telangana, India About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The AI/ML team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans. - Architect and implement end-to-end LLM-based applications, including chatbots, assistants, search agents, and knowledge discovery tools. - Design and deploy scalable RAG and GraphRAG pipelines using vector databases (e.g., Opensearch, Pinecone, Mongo) and document chunking strategies. - Fine-tune and optimize foundation models (e.g., Bedrock, Claude, Nova) for domain-specific use cases. - Own prompt design and evaluation - build prompt libraries and frameworks that enable rapid experimentation and reuse. - Develop APIs and microservices to serve LLM-based applications with real-time latency and uptime guarantees. - Collaborate with data, platform, and backend teams to integrate LLM capabilities into broader Crunchyroll product experiences. - Monitor and evaluate LLM systems in production for hallucination, latency, cost, and feedback loops. - Stay up to date with the latest in LLM

Director, SVOD & Membership Strategy Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We're looking for a Director of SVOD & Membership Strategy to lead the long-term strategic direction for both the SVOD and Membership lines of business (LOBs). Reporting to the VP of SVOD & Membership Strategy, you will define the vision, roadmap, and operating rhythm that guide how Crunchyroll acquires, engages, retains, and monetizes fans through world-class subscription and membership experiences. This role sits at the center of Crunchyroll's subscription and membership flywheel, partnering across Product, Growth, Finance, Analytics, regional teams, and adjacent LOBs to drive subscriber growth, improve member value, and shape the future of Crunchyroll's global fan ecosystem. You bring top-tier consulting and/or corporate strategy experience along with deep expertise in global DTC subscription businesses. You're highly analytical, comfortable navigating ambiguity, and able to translate complex data and market dynamics into clear strategic direction and executive-level recommendations. Core Responsibilities: - Lead annual and quarterly planning across SVOD and Membership, aligning strategic goals, financial performance, investment priorities, and operational execution

VP, GTM, UCANZ Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We're looking for an exceptional go-to-market leader to own growth strategy and execution across Crunchyroll's UCANZ region (United States, Canada, Australia, and New Zealand) - Crunchyroll's most mature and strategically critical region. As VP, Go-To-Market (UCANZ), you'll lead the regional growth agenda across subscriber acquisition, engagement, retention, and revenue. Operating at the intersection of strategy, product, content, analytics, and operations, you'll shape how millions of fans discover, engage with, and stay connected to Crunchyroll while driving sustainable business growth. This is a highly visible leadership role with significant business ownership and influence across the organization. Core Areas of Responsibility - Own the end-to-end go-to-market strategy and performance across the UCANZ region - Drive subscriber growth, engagement, retention, and revenue across all major growth levers - Define regional priorities, market strategies, and investment plans to maximize business impact - Serve as a strategic advisor to senior leadership on market dynamics, competitive trends, growth opportunities, and performance - Translate global priorities into regional strategies

Software Engineer Level III, Memberships San Francisco, CA, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Role As a Software Backend Engineer on our Memberships Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our membership platform that powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. In the role of Software Backend Engineer, you will report to the Engineering Manager of the Memberships team. We are considering applicants for the location(s) of San Francisco, CA. About You We get excited about candidates, like you, because - You're an experienced and passionate Software Backend Engineer with experience building robust and reliable backend services (5+ years of relevant experience in the software industry) - You're experienced in Typescript or Node.js , Java, GoLang, PHP, - You're experienced with cloud technologies (ECS, Lambda, EC2, API Gateway, SQS, SNS, EventBridge) - You're experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)

Senior Software Engineer -Backend/Full Stack Hyderabad, Telangana, India About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Role As a Senior Software Backend Engineer on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. In the role of Senior Software Backend Engineer, you will report to the Engineering Manager in the Service Monetization organization. About You We get excited about candidates, like you, because - You're an experienced and passionate Senior Software Backend Engineer with experience building robust and reliable backend services (8+ years of relevant experience in the software industry) - You're experienced in Java, GoLang, Python, PHP, Typescript or Node.js - You're experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS) - You're experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB) - You're experienced in operational

VP, GTM & Partnerships Marketing, LATAM Mexico City, Mexico City, Mexico About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role We're looking for an exceptional go-to-market and partnerships leader to own growth strategy and execution across Crunchyroll's Latin America region. As VP, Go-To-Market & Partnerships Marketing (LATAM), you'll lead the regional growth agenda across subscriber acquisition, engagement, retention, and revenue. Operating at the intersection of strategy, partnerships, marketing, product, content, analytics, and operations, you'll shape how millions of fans discover, engage with, and stay connected to Crunchyroll while driving sustainable business growth across one of Crunchyroll's most dynamic and high-growth regions. This is a highly visible leadership role with significant business ownership and influence across the organization. - Own the end-to-end go-to-market strategy and performance across the LATAM region - Drive subscriber growth, engagement, retention, and revenue across all major growth levers - Define regional priorities, market strategies,

Software Engineer II, Frontend - Service Monetization Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role As a Frontend Engineer on our Conversion and Purchase Experience Team, you will help shape the future of our Service Monetization Platform. You will architect and build intuitive and efficient user interfaces, ensuring a seamless acquisition and secure checkout experience for our fans. Working with design, product, quality and data teams, you will help in solving complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. In the role of Software Engineer II - Frontend, you will report to the Engineering Manager of the Conversion and Purchase Experience Team. About You We get excited about candidates, like you, because - You're an experienced and passionate Frontend Software Engineer with experience building intuitive user interfaces (2+ years of relevant experience in the software industry) - You have knowledge of frontend technologies, including JavaScript, TypeScript, React, and CSS. - You have some hands on with end to end delivery including automation testing, deployment

Senior Producer, Anime Co-Production Tokyo, Japan About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role In the role of Senior Producer, Anime Co-Production, you will report to the Vice President of Anime Co-Production. We are considering applicants for the location of Tokyo, Japan The main goal of your role will be to co-develop and produce content together with production partners that attract potential new Anime fans in the global market, keep them interested with exciting storylines and beautiful animation, and introduce new genres to the world that they've never seen in the animated world. You will pay close attention to trends in each territory to select content that earns as much viewership as possible, contributes to acquiring new subscribers to the platform, and generates additional profit. You will support the Head of Production Team A regarding Production strategy building and team management. You must understand the content production

Principal Solutions Architect, Enterprise Technology Dallas, Texas, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is hiring a Principal Solutions Architect, Enterprise Technology to serve as the principal technical steward for our financial systems platform. In this senior individual contributor role, you will define the long-term solution architecture vision and own the engineering approach for data flows and platform capabilities that enable accurate, auditable financial reporting and resilient operations. You will create and govern the platform roadmap, architecture principles, and best practices that unify how financial information moves across the business. You will influence product and finance decisions, define enterprise-wide standards and SLAs, lead vendor technical evaluation and PoCs, and represent the FinTech platform with senior Finance and Technology leaders. In the role of Principal Solutions Architect, Enterprise Technology, you will report to the VP, Enterprise Technology. We are considering applicants for the location of Dallas (in office Tuesdays, Wednesdays, and Thursdays). What You'll Do: - Define and own solution architecture and data flows for finance systems, including schema/contract rules (transaction grain, idempotency, partitioning). -

Senior Royalties Analyst Tokyo, Japan About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role In the role of Senior Royalties Analyst, you will report to the Manager, Financial Contract Reporting - Royalties. We are considering applicants for the location of Tokyo, Japan. - Deliver contractual obligations statements to partners for IP invested by managing timelines. - Clarify the terms of agreements and build contractual calculations for co-production and other types of licensing in and out agreements. - Prepare all financial statements with a thorough review of various aspects such as gross calculations, royalty calculations, taxes, window fees, order of recoupment, deal/committee structure setup, payment due, payments applied per participant, and any other contractual terms specified in executed deals. - Prepare required reports to the US parent company for review and approval. - Help implement and adopt new systems and processes to increase efficiency and ensure full SOX and

Senior Benefits Analyst- Contract Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role In the role of Senior Benefits Analyst, you will report to the Manager, Global Benefits. This is slated as a six month contract. This role may extend into a permanent role. We are considering applicants for the location(s): LA The Benefits Analyst supports the administration and day-to-day operations of Crunchyroll's North America benefits programs, including the United States, Canada, and Mexico. This role is hands-on, focused on accurate benefits processing, compliance support, data integrity, and employee support, while contributing to continuous improvement of benefits operations. Core Areas of Responsibility - Support the daily administration of health, welfare, and retirement benefit programs across the United States, Canada, and Mexico, ensuring accurate processing. - Serve as a point of contact for employee benefits inquiries across North America, resolving routine and moderately complex issues and escalating as appropriate. - Assist with the implementation and maintenance of benefit plans, policies, and administrative procedures for U.S., Canadian, and Mexican programs. - Support compliance activities related to

Senior Reliability Engineer Mexico City, Mexico City, Mexico About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role We're building a new Partner Reliability Engineering (PRE) team focused on proactively ensuring the health and quality of our living room device ecosystem and integrated partner payment systems. Our mission is to detect and resolve issues before they impact our customers, using data, automation, and close collaboration with internal teams and global partners. This role is ideal for a versatile engineer who thrives in operational environments, enjoys digging into data, and is passionate about building tools that improve system observability and reliability. You'll be at the intersection of site reliability engineering, analytics, automation, and external partner support, ensuring our users get a seamless experience every time they hit "play." What you will be doing - Lead incident response, on-call support, and mitigation for device and payment-related issues in production environments. -

Partnership Marketing, Senior Manager – APAC & MENA Mumbai, Maharashtra, India About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is looking for an individual contributor senior manager to lead third-party distribution partnership marketing in APAC & MENA (including India, Asia and Middle East regions). You will work with multiple teams and external partners to support partnership marketing programs for SVOD subscriber growth and performance, expand awareness, and increase regional revenue. - Oversee all Partnership Marketing programs in APAC & MENA focusing on SVOD earned media and working with high-profile brands such as Apple, Google, Amazon and many others - Independently lead partnership marketing strategy and operations end-to-end, including legal and creative approvals - Monitor and evaluate distribution partners' marketing performance in the region and identify ways to improve and make it more efficient - Build business cases, projections, and metrics for programs in the region and evaluate distribution partners' proposals from a marketing perspective, measuring return on investment, level of effort, strategic and financial impact, and prioritizing them - Oversee the management of local partners requests and

YouTube Operations Associate Manager- Contract Remote About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! This is a remote contract role. We are seeking a detail-oriented, proactive, and highly organized individual to join our Audience Development team as Associate Manager, YouTube Operations . This role reports to the YouTube Operations Manager and will play a critical role in supporting the execution and operational workflows behind Crunchyroll's rapidly growing global YouTube network. If you thrive in fast-paced environments and enjoy managing complex workflows across multiple stakeholders, this could be a great fit. In this role, you will act as the operational backbone of the team, ensuring a high volume of content moves seamlessly from curation to publishing while serving as the primary point of contact for our external agency partner. While this role is closely focused on YouTube, success will be driven by strong project management, organization, and communication skills, rather than deep platform expertise alone. Above all, we're looking for someone who is passionate about anime and fandom communities, highly accountable, and excited to help bring content to fans at scale. A

People Business Partner Tokyo, Japan About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role In the role of People Business Partner, you will report to the Sr. Director, People Business Partnerships APAC. As a key member of the People Business Partnerships team, you will partner closely with leaders and employees in Tokyo to support organizational talent, drive engagement, and enable the business to deliver impactful outcomes. We are looking for a People Business Partner with experience supporting and scaling teams in dynamic, fast-growing environments. We are considering applicants for the location(s) of: Tokyo Core Areas of Responsibility - Partner closely with Tokyo-based business leaders and team members to understand their goals and provide strategic people support that drives business success - Provide coaching and expertise to local leaders across areas including: talent strategy, organizational design and effectiveness, leadership development, performance management, succession planning, employee engagement, and employee relations

Senior Recruiter London, England, United Kingdom About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role As a London based Senior Recruiter at Crunchyroll , you will play a critical role in shaping our growth across the UK, EMEA, India, APAC, and MENA . You'll lead complex, full-cycle searches while bringing deep regional expertise - understanding market dynamics, talent availability, and country-specific nuances that influence how to effectively attract and close top-tier talent. You will serve as a strategic partner to the business, advising on market realities, compensation expectations, hiring risks, and scalable recruiting strategies across multiple geographies. What You'll Do - Lead end-to-end recruitment for complex, multi-regional searches across the UK, EMEA, India, APAC, and MENA - Design and execute innovative sourcing strategies tailored to country-specific market conditions - Conduct market mapping and competitive intelligence to inform hiring decisions and talent pipelining - Partner closely with hiring leaders to align on talent profiles, expectations, and realistic hiring timelines - Apply strong knowledge of regional hiring dynamics, including candidate expectations, market competitiveness, and country-specific nuances - Leverage and grow a

Category Manager-Localization Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Role The Category Manager-Localization supports sourcing and procurement activities across Crunchyroll's Localization category, including Subtitling/Captioning, Dubbing (English and International), Creative Localization, and Accessibility (CC/AD). This role focuses on executing sourcing events, analyzing vendor proposals, coordinating contract reviews, and maintaining supplier performance data in partnership with senior sourcing leadership. You'll collaborate closely with the Director of Strategic Sourcing, the Localization leadership team, and cross-functional partners in Content Operations, Legal, and Finance to help ensure our localization services deliver value, quality, and speed for fans around the world. You Will - Support execution of sourcing initiatives for localization services such as dubbing, subtitling, and accessibility, rate benchmarking, and contract negotiation. - Conduct vendor and market research, prepare rate comparisons, and analyze spend data to identify potential savings and efficiency opportunities. - Execute sourcing events and RFx processes in partnership with senior sourcing leaders, ensuring stakeholder alignment, documentation accuracy, and timely completion. - Draft and manage MSA/SOW templates with guidance from Legal; track redlines, ensure version control,

YouTube Channel Specialist – India (Contract) Mumbai, Maharashtra, India About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! Contract Duration: 12 months Location: Mumbai (Hybrid) About the Role Crunchyroll is looking for a YouTube Operations & Content Specialist to support and grow our India YouTube presence. This role will focus on content planning, channel operations, audience growth, and rights-safe publishing. The ideal candidate understands YouTube deeply, is comfortable working with content operations, and can balance creativity with structure. Familiarity with anime is a plus but not mandatory. Key Responsibilities YouTube Channel Operations - Manage day-to-day uploads, scheduling, metadata, thumbnails, and playlists. - Execute content plans including shorts, long-form clips, and community posts. - Optimize titles, tags, descriptions, and thumbnails to maximize discovery and engagement. - Track performance and provide insights and recommendations. Content Planning & Optimization - Contribute to the content calendar based on performance data, audience insights, and marketing priorities. - Monitor platform trends, competitor activity, and audience behavior to inform strategy. - Support experimentation with formats and creative approaches. Rights & Compliance - Ensure content is published in accordance with

Senior Manager, CRM Marketing, Europe London, England, United Kingdom About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for our European markets, one of our fastest-growing regions. Based in London, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels. You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery-including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans. You'll also act as a subject matter expert for the Europe market, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments

Lifecycle Growth Marketing Senior Manager, Retention Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role Crunchyroll is looking for a strategic and data-driven lifecycle marketing leader to own programs designed to reduce churn and strengthen subscriber retention across our SVOD business. As Lifecycle Growth Marketing Senior Manager, Retention, you will lead lifecycle strategies that proactively identify and engage subscribers showing signs of churn risk. You'll design and scale targeted interventions that address both active churn (cancel intent) and passive churn (declining engagement, payment risk, or inactivity) . This role sits at the intersection of Lifecycle Strategy, Analytics, Product, and Marketing Operations , translating behavioral signals and churn models into lifecycle programs that protect recurring revenue and improve subscriber lifetime value. What You'll Do Own Lifecycle Churn Mitigation Strategy - Define and lead the end-to-end retention strategy across the subscriber lifecycle, positioning churn reduction as a core driver of sustainable growth and LTV expansion. - Establish a proactive, signal-based approach to identifying churn risk and deploying targeted lifecycle interventions that improve engagement and reduce both

Director, Enterprise Strategy & Initiatives Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We're looking for a senior strategy leader to own and drive company-wide strategic planning and execution at Crunchyroll. As Director of Enterprise Strategy & Initiatives in the Office of the President, you'll operate as a trusted extension of the President, bringing structure to complex decisions, aligning leaders around clear priorities, and ensuring strategy translates into action. Reporting to the VP, Chief of Staff, this role sits at the center of the business. You'll lead company-wide planning, shape the narratives that guide decisions, and drive high-impact, cross-functional initiatives across a global subscription business. Core Areas of Responsibility - Own the end-to-end company-wide strategic planning process - Translate complex ideas into clear strategies, priorities, and company-wide narratives - Build materials that drive alignment and execution across the business - Maintain a clear point of view on priorities, trade-offs, and performance - Lead high-priority, cross-functional initiatives from concept through execution - Identify risks, gaps, and opportunities, and drive actions to accelerate progress -

Senior Manager, CRM Marketing, India & MENA Mumbai, Maharashtra, India About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Role Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA-two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels. You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery -including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans. You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure

Senior Software Engineer San Francisco, CA, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We are seeking a Senior Software Engineer to join our LRX Core team, focused on building the shared architecture and foundational layers that power Crunchyroll experiences across Smart TVs, Game Consoles, and other connected devices. In this role, you will design and implement core client frameworks, shared modules, and platform-level capabilities that enable multiple product teams to build consistently and efficiently. You will play a key role in shaping our HTML5-based architecture, driving technical direction, and ensuring performance, scalability, and reliability across devices. This role requires strong frontend expertise (JavaScript, TypeScript, React) and experience working with performance-constrained or platform-specific environments. Key Responsibilities: - Architect and Build Core Platform Capabilities: Design, implement, and evolve shared client architecture, frameworks, and libraries used across Smart TVs and Game Consoles. - Drive Cross-Platform Consistency: Define and enforce patterns for navigation, state management, rendering, and performance to ensure consistent behavior across devices. - Lead Complex Technical Initiatives: Own and deliver large, cross-team projects with multiple dependencies, balancing

Enterprise Strategy & Initiatives Manager Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We're looking for a high-potential strategic partner to senior leadership to support enterprise priorities at Crunchyroll. As Enterprise Strategy & Initiatives Manager in the Office of the President, you'll help structure key decisions, support company-wide planning, and drive execution on high-impact initiatives. You'll report to the Director of Enterprise Strategy & Initiatives, and work closely with the Chief of Staff and senior leaders across the company, ensuring priorities are clear, decisions are well-informed, and work moves forward. Core Areas of Responsibility - Support company-wide strategic planning and key enterprise initiatives - Structure complex problems into clear analyses, recommendations, and action plans - Build high-quality presentations, analyses, and briefing materials for senior leadership - Support leadership forums (SMT, offsites, executive reviews), ensuring materials, discussions, and outputs are clear and actionable - Drive follow-through on key priorities by tracking decisions, actions, and owners - Support cross-functional initiatives by structuring workplans, identifying risks, and driving resolution - Help unblock workstreams and escalate issues