Handoff jobs

Onboarding Manager, Customer Experience (São Paulo, Brazil) São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. As an early member of the team, you'll work closely with Customer Experience leadership to help evolve our end-to-end customer experience strategy. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers, and we can't wait to meet you! This is a full-time, hybrid role based out of our São Paulo hub. What you'll do at Figma: - Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout - Partner closely with Account Executives to ensure smooth customer handoff experience - Understand customer goals and

Contract Support (m/f/d) Data Center Frankfurt am Main, DEU posted: Posted Today

Sales Development Representative remote We're Capsule-a venture-backed startup building AI-powered video tools for enterprise teams. Led by two serial founders who have scaled creative platforms for hundreds of millions of users, we're backed by top investors, including backers of Webflow, Figma, Slack, Flexport, OnDeck, Masterclass, and Replit. Capsule is the first video editing tool designed exclusively for work, and we're growing fast. Since leaving public beta, our platform has already helped hundreds of enterprises-including HubSpot, ServiceNow, and Instacart-create professional, on-brand videos at scale. The Role: We're looking for an Enterprise Sales Development Rep to help expand our existing outbound efforts into key target accounts. We've recently established our outbound motion and are looking for a driven, reflective and eager SDR to identify, prospect and contribute meaningful qualified pipeline opportunities for our Account Executive team to close. You'll work closely with Sales, Marketing and Customer Success to become an expert on our ICP and TAM and drive meaningful conversations with prospects. If you thrive in a fast-moving startup environment and are excited to drive awareness of Capsule, we'd love to hear from you! What You'll Do: - Prospect into target accounts with personalized, thoughtful and scalable messaging across multiple channels. - Complete thorough account research and account org chart mapping. - Qualify inbound and outbound leads by assessing customer needs with our established qualification criteria. - Handoff qualified opportunities to the sales team, scheduling meetings and follow-ups. - Assist in Marketing efforts for event outreach, tradeshows and company sponsored events. -

【Apps】 アプリケーション開発 PM/PL JPN - TOKYO posted: Posted 30+ Days Ago

Technical Deployment Manager Seaport District, Boston, MA ABOUT US: Volta Labs is building a suite of genomics applications for our first-of-its-kind digital fluidics sample prep automation platform. Our technology will remove the need for laborious sample setup, provide a technology-agnostic suite, and shorten sample processing time from hours to seconds. We believe our tech is the next step in unlocking the hospital of the future and will accelerate medical research by decades. THE TEAM: You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world. We are looking for a Technical Deployment Manager to drive smooth, on-time customer deployments across multiple geographies and time zones. This role serves as the single-threaded owner from sales handoff through customer go-live, ensuring that every deployment is well-coordinated, predictable, and executed without surprises. You will coordinate across Sales, Manufacturing, Operations, Field Service, and Applications teams while acting as a clear point of contact for customers during deployment planning. This is an in-person, on-site role based at our Boston headquarters, requiring close coordination with internal teams and hands-on engagement with deployment readiness. Beyond deployments, you will also support cross-functional initiatives led by the Scientific Program Manager, contributing to internal programs that improve scalability, readiness, and operational excellence. The ideal candidate is organized, technically fluent, and proactive - someone who asks the right questions early, identifies risks before they

Staff Planning Specialist Bayan Lepas, , Malaysia Company Description: Job Description: Analog & Mixed-Signal Central Division (AMS) is looking for a Staff NPI Planner to join our NPI Planner team to serve as a single point of contact for all engineering supply-related matters. This position is responsible for planning, initiating and managing engineering wafer starts, assembly builds, and maintaining engineering inventory control to support customer samples delivery. Is responsible for end-to-end supply chain and working with cross-functional teams to remove and resolve any obstacle in NPI material flow. KEY RESPONSIBILITIES Initiate engineering wafer start requests to foundry/fab for product tape out. Initiate proto assembly build requests. Work with marketing/sales team to track and drive customer sample deliveries. Create MRB for non-conformance material disposition. Create and maintain product BOM and product lifecycle in PLM systems such as Agile. Track, manage engineering inventory (wafer/assembly lots, finished goods etc.) Work with the planning and manufacturing team to ensure a smooth handoff from NPI to mass production (engineering lot conversion, production readiness) Communicate schedule of activities to product teams in a timely fashion (daily, weekly, when new update is available). Qualifications: Bachelor's degree in supply chain management, industrial engineering, or a related field. A minimum of 2 years of logistics experience in complex supply chain planning organizations. Experience in the semiconductor industry is a plus. Strong analytical skills and attention to detail. Excellent communication and coordination skills. Ability to work under pressure and meet tight deadlines. Experience with inventory control and management. Experience with

New York New York

Global Operations Manager, Latin America Bastrop, TX; Redmond, WA SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. GLOBAL OPERATIONS MANAGER, LATIN AMERICA (COUNTRY LAUNCH) Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. RESPONSIBILITIES: - Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations - Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink's operational health in live markets - Guide planning and resource management for specific verticals within Starlink, including development of business models - Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership - Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources - Collaborate and partner with cross functional teams in order to build a strong

Associate Customer Advocate Hyderabad Associate Customer Advocate

Sales Manager - Costa Mesa, CA Costa Mesa, CA Role: Sales Manager, EV Retail Location: Costa Mesa, CA (Onsite) Employment Type: Full-Time Salary: $120,000-230,000 OTE (base + commission) About Ever: Ever is a dynamic, venture-backed start-up revolutionizing how people buy and sell electric vehicles. We are on a mission to accelerate the transition to sustainable transportation and build the best way for people to buy or sell an EV. On our unique platform, consumers can learn about EV's, identify the right EV for them, purchase it from the comfort of their own home, and have it delivered within days Overview This role is for someone who can run a high-volume sales pipeline with precision, urgency, and accountability. Ever is building the most transparent and customer-friendly way to buy an electric vehicle. Our model is simple: no hidden fees, no negotiation, and a streamlined, online-first buying experience. We are looking for a Sales Manager - Pipeline & Performance to lead our sales team by owning execution across the full customer funnel. Key Responsibilities Pipeline Management Oversee active customers across multiple deal stages Ensure every deal is progressing Performance & Conversion Drive lead → reservation → sale conversion across the team Identify breakdown points and fix them in real time Speed & Execution Enforce and maintain fast response times and consistent follow-up Eliminate delays in deal progression, contracting, and handoffs Process & Team Development Train and uphold Ever's defined sales workflow Ensure every deal is handled cleanly, consistently, and correctly Coach reps

Customer Implementation Specialist São Paulo, Brazil KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Customer Implementation Specialist (CIS) is a key member of the KnowBe4 Customer Success team, responsible for ensuring a seamless and successful onboarding experience for KnowBe4 customers across its KSAT, PhishER, SecurityCoach and Compliance Plus product lines. The CIS will work closely with customers, Customer Success Managers (CSMs), and internal stakeholders to guide clients through the implementation process, ensuring they realize value quickly and effectively from our platform. Responsibilities: - Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform. - Collaborate with CSMs and Sales to understand customer goals and design implementation plans tailored to their needs. - Provide hands-on support during platform setup, configuration, and initial training. - Act as the primary point of contact for customers during implementation, addressing inquiries and resolving issues promptly. - Ensure a smooth handoff from Sales to Customer Success post-sale. - Conduct regular check-ins with customers to

Enterprise Account Partner Enterprise Account Partner

Attaché Technico Commercial H/F Viessmann France SAS: 17 Rue du Gifard, 35410 DOMLOUP posted: Posted 7 Days Ago

Head of Demand Generation San Francisco, California, United States About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform across SMB, enterprise, and developer audiences. We take a customer- and data-driven approach to understanding how organizations discover, evaluate, and adopt AI. We partner closely with Sales, Revenue Operations, Product Marketing, Growth, Research, Communications, and Design to create cohesive experiences that help customers move from initial interest to successful deployment and long-term value. About the Role We're looking for a Head of Demand Generation to build and lead OpenAI's enterprise demand generation function. This role will own the pipeline journey from lead through early-stage qualified opportunities, with a primary focus on enterprise buyers including IT leaders, administrators, executives, and Heads of AI. This is a highly cross-functional role for a leader who can pair strategic rigor with hands-on execution. You will shape our demand generation strategy, build the operating model and team to support it, and work closely with Sales and Revenue Operations to improve lead quality, handoff, conversion, and overall funnel efficiency. You will also accelerate top-of-funnel growth by optimizing existing programs and introducing new ones that expand enterprise pipeline. In this role, you will: - Build and lead OpenAI's enterprise demand generation strategy with accountability for lead growth and conversion to early-stage qualified opportunities. - Own and improve the

Lead, Customer Advocacy Remote US

Full Stack Software Engineer London, UK | OnSite ABOUT THE JOB Location: London, UK (In-Office) Experience: 3+ years required Compensation: £90k-£140k + equity Visa Sponsorship: Not available ABOUT CORGI Corgi is a full-stack insurance carrier building better, faster insurance products for startups. We underwrite and issue policies directly, with fewer handoffs and less friction. Cutting out intermediaries lets us tailor coverage to how companies actually operate and price risk more efficiently. We form and operate insurance companies from the ground up, using AI and software to automate the workflows traditionally handled by large teams of brokers, underwriters, TPAs, accountants, and operations staff. Our goal is not to incrementally improve insurance, it is to rebuild the industry infrastructure itself. We move quickly, care deeply about talent density, and hire people who want to solve difficult problems with unusually high ownership. ABOUT THE ROLE We're hiring a Full Stack Software Engineer to help build the systems that power our insurance companies and internal operations. You will work closely with product, operations, and leadership to design and ship software across underwriting, claims, finance, compliance, and internal tooling. This is a highly hands-on role for someone who enjoys building quickly, owning outcomes, and working on problems with real business impact. This role is based in our London office. WHAT YOU'LL DO - Build and maintain internal and customer-facing software systems. - Design backend services, APIs, and infrastructure. - Work across the stack to ship new features and products quickly. - Partner with non-technical teams

Sales Development Representative London, United Kingdom

Forward Deployed Engineer, Google Cloud, AI Expert Montreal Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: - The work we do and the innovation we drive - Our values of share, care a nd dare - A workplace culture that fosters creativity, diversity and autonomy - Our borderless, global framework, which enables seamless collaboration The role Please note, we are only accepting applicants from the province of Québec for this role. Fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. We are seeking a Forward Deployed Engineer (FDE) with deep expertise in Google Cloud and applied AI to embed directly with our enterprise customers and turn frontier AI capabilities into production-grade systems. This role is for an engineer who thrives on ambiguity, codes alongside customer teams, and owns AI initiatives end-to-end - from technical discovery through architecture, build, deployment, and handoff. The ideal candidate has shipped agentic AI solutions on Google Cloud, is fluent in Vertex AI and Gemini, and is comfortable

Contact Centre Service & Sales Representative, Outbound (Telesales) Ho Chi Minh, -, Viet Nam

Applied AI Engineer SF Bay Area | New York ABOUT LUMINAI Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don't have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs. Luminai structures the chaos, automates the manual handoffs, and deploys end-to-end workflows across every system, providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time, Luminai allows doctors and administrators to do what they do best: Focus on Patients. We've raised $60M in funding, including our recent Series B led by Peak XV Partners (formerly Sequoia India), with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. We're backed by some of the best investors in Silicon Valley, including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter), and CEOs of companies such as Flexport, Notion, Front, Ramp, and Twitch. Our team is in-office 3 days a week (Mon, Tue, Thu) in either San Mateo, California or New York, New York. ABOUT THE ROLE As a Software Engineer working on AI systems, you will play a foundational role in research, experimentation and rapid improvement of AI systems towards building a capable, reliable AI automation platform. The platform is used by organizations worldwide to

Outbound Call Center Rep OK - Work from home posted: Posted 9 Days Ago

Senior Manager Revenue Operations San Mateo, CA (Hybrid) About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we're growing fast. Backed by top investors: We've raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We're on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About the role: Eve's Revenue Operations function is scaling fast, and we're hiring a senior leader to own how revenue actually gets produced - the pipeline, routing, handoff, and speed-to-lead machinery that determines whether deals close or leak. We've built

Argentina Argentina

Services Sales Solution Lead (ProServ Pre-Sales) United Arab Emirates - Dubai Overview of the Role The Services Sales Solution Lead (SSSL) is a Solution Integrator who acts as the bridge between technical possibility and business reality in the Pre-Sales environment. You will align technical capabilities with complex client requirements to deliver structured, high-impact engagements for our most ambitious customers in the Middle East. Partnering closely with Account Partners, you will lead the discovery process, conduct requirements validation, and translate customer visions into winning proposals and Statements of Work (SOWs) that drive measurable business value. You are not just a document author; you are a multidisciplinary orchestrator who ensures our customers are set up for long-term success from day one. Responsibilities Solution Integration & Scoping: Lead the end-to-end pursuit process. Conduct deep-dive workshops to uncover the full scope of a client's business challenges and translate them into cohesive solution designs. Orchestration of Expertise: Lead multi-disciplinary teams-including Solution Architects and Business Strategists-to refine project outcomes and ensure alignment with Salesforce delivery standards. SOW & Staffing Architecture: Own the authoring of comprehensive SOWs and precise staffing models. You will engineer resource mixes that ensure both delivery excellence and commercial viability. Value Discovery & Expansion: Identify "what's next" for the customer, uncovering future opportunities for sustained value and Salesforce expansion beyond the immediate engagement. Seamless Mobilization: Ensure a frictionless handoff from the presales phase to the delivery team, enabling rapid project mobilization and clear accountability. Leadership & Mentorship: Act as a culture carrier by