Employer profile
Tapcart
5 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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Technical Support Representative — APAC
Sydney, Australia | Remote
remote Salary not disclosedTechnical Support Representative — APAC Sydney, Australia | Remote ABOUT TAPCART Tapcart is the leading mobile commerce platform for Shopify brands. We power native iOS and Android apps for thousands of merchants - from emerging DTC labels to global household names - and help them turn their best customers into repeat shoppers. Our team is fully remote across the US and beyond, and we're growing our support footprint to provide true follow-the-sun coverage for our customers. POSITION SUMMARY We're hiring our first AU-based Technical Support Representative to be the frontline expert for our merchants during APAC hours. You'll be the first point of contact for inbound and outbound support across email, live chat, and phone, owning issues from triage through resolution. You'll close the coverage gap during the US team's overnight, hand off cleanly when the US team comes online, and partner closely with Product, Engineering, and Customer Success to advocate for merchants and continuously improve the support experience. WHAT YOU'LL DO • Provide responsive, accurate technical support to merchants via email, live chat, and phone during AEDT/AEST business hours, with a planned overlap window with our US team for handoffs. • Own the support queue end-to-end during APAC hours - triage, troubleshoot, resolve, and follow up. • Troubleshoot app behavior, Shopify integrations (themes, scopes, checkout), and third-party integrations like Klaviyo, Algolia, Yotpo, and Recharge. • Investigate issues across the Tapcart stack - including our React Native iOS/Android apps, Toolshed (our internal admin tool), and merchant builds in Bitrise. •
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Senior Fullstack Software Engineer, CMS
Santa Monica, CA | Remote
remote Salary not disclosedSenior Fullstack Software Engineer, CMS Santa Monica, CA | Remote Tapcart is the leading mobile app platform for the world's fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel. Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships - with mobile apps launched in hours, not months. THE ROLE As a Senior Software Engineer on the CMS Team you will create the authoring experience that enables our merchants to manage their account, build and deploy their app, create marketing campaigns, and review their app's business performance across key metrics. This includes a powerful graphical editor (React/Next.js) and CLI tools that enable developers to customize and extend apps from the command line. You'll be building the next generation of app development tools, enabling our merchants to take advantage of advanced AI integration every step of the way from sign-up through app design, launch, optimization, and maintenance over time. You'll be a true owner, from prototype to production, and work side‑by‑side with product, design, and solutions engineering, all while staying close to merchants to deliver value early and iterate quickly. HOW YOU WILL MAKE AN IMPACT - Build an intuitive, drag‑and‑drop editor that visualizes app composition in real time. - Integrate AI across our feature set to unlock super-human productivity. - Deliver
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Agency Partner Manager
Santa Monica, CA | Remote
remote Salary not disclosedAgency Partner Manager Santa Monica, CA | Remote Tapcart is the leading mobile app platform for the world's fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel. Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships - with mobile apps launched in hours, not months. THE ROLE Tapcart's agency partners aren't just referral sources - they're building service lines on our platform, co-selling with our team, and shaping how the mobile app category is adopted across the Shopify landscape. That's why we're seeking Agency Partner Managers who are product-savvy, technically curious, and commercially accountable. This is a hands-on operator role - for someone who wants to teach, lead, and drive execution with top-tier agencies. HOW YOU WILL MAKE AN IMPACT - Get deep into the Tapcart product, fast - and use that fluency to guide partners toward the right messaging, skills development, and service opportunities. - Prescribe, not react - giving partners a clear, strategic path to success based on what's in demand and what's working across the ecosystem. - Multi-thread within each agency - building relationships with leadership, sales, delivery, and marketing to drive full-funnel partner engagement. - Collaborate with partners on how to monetize services built around Tapcart, including implementation, retention strategy, and mobile app best practices. -
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Growth Marketer
United States | Remote
remote Salary not disclosedGrowth Marketer United States | Remote Tapcart is the leading mobile commerce platform for the world's fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel. Our platform powers mobile shopping for over 50 million consumers. Brands like Béis, Aviator Nation,, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships - with mobile apps launched in hours, not months. THE ROLE We're looking for a Growth Marketer to architect the next generation of our growth engine. This is a senior, high-leverage role for a builder who thinks in systems, moves like an operator, and uses AI to compound the output of every team they touch. The Marketing team sits at the center of Tapcart's GTM motion, and this role sits at the center of the Marketing team's most important bet: that AI-powered infrastructure - not headcount - is how modern growth teams scale. Tapcart has lofty goals in 2026, and this Lead will be responsible for designing and building the AI-driven GTM infrastructure that fuels pipeline growth, while partnering deeply across Marketing, Rev Ops, and Sales to turn that infrastructure into measurable revenue. The candidate filling this role will have a rare combination of skills: senior growth marketing judgment, hands-on systems-building ability, operational rigor, and fluency with the modern AI tooling stack. This is a Marketing role with deliberate, daily crossover into the broader GTM team - the partnership between this person and our Rev
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Senior Fullstack Software Engineer, Content Experiences
Santa Monica, CA | Remote
remote Salary not disclosedSenior Fullstack Software Engineer, Content Experiences Santa Monica, CA | Remote Tapcart is the leading mobile app platform for the world's fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel. Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships - with mobile apps launched in hours, not months. THE ROLE As a Senior Software Engineer on the Content Team you will own our component library, UI blocks, and the in-app features used by millions of shoppers every day. You'll deliver work end-to-end from problem statements to production‑ready capabilities, design patterns, and architectures that keep our apps fast, scalable, and extensible, and collaborate with the other teams to surface new building blocks and deliver the next generation of AI-enhanced productivity for mobile app development. You'll be a true owner, from prototype to production, and work side‑by‑side with product, design, and solutions engineering, all while staying close to merchants to deliver value early and iterate quickly. HOW YOU WILL MAKE AN IMPACT - Design, ship, and maintain a reusable, type‑safe React/Next.js component system. - Prototype new UI and features in weekly sprints, validate with live merchants, and iterate to release to thousands of apps. - Optimize bundle size, server‑side rendering, client-side performance, and WCAG compliance. - Build tooling (CLI, CI pipelines, linting)