Team Lead

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Team Lead Job Description - Team Manager Career Stream: BPM - Operations Career Sub‑Stream: Operations - Vertical Business Job Level: 4B Experience : Min 4+ Years Responsibilities: Transition Coordination: Process definition & documentation: - Participates as a part of the transition team to prepare / review the process definition & documentation for the specific process within his/her purview to enable the Manager in finalizing the to-be process Transition Coordination: Process Training & Certification: - Co-ordinates training for the team in order to ensure right skilling Operations: Resource Planning (People, Infrastructure etc.): - Implements the resource deployment (Team Size, Span, Shift Utilization, Skill sets, and technology rollout) and ongoing monitoring for his specific process to ensure budget & pricing assumptions compliance Operations: Manpower Training: - Identifies training needs for process executives and ensures training implementation for the specific process to ensure competency development across domain, operations and behavioural Quality Planning (QC/QA): - Prepares the service quality plan including the quality control, assurance and improvement at respective process level to create a comprehensive quality program for the specific processes Performance Planning: - Prepares / signs off on the KRAs / deliverables of the team in order to meet the operational objectives of his / her team Talent Management (People Management): - Implements career development & succession plan for the direct reports in order to ensure sustainable employee engagement & motivation within the team SLA Compliance: - Monitors daily dashboards / Conducts daily huddles to prioritize for the day, weekly SLA review with

Read the full description at sjobs.brassring.com. FewerJobs shows a preview and links to the original posting.