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Support Billing Specialist (Req#1274)

Eplus - Herndon, VA

Posted May 19, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
$21.63-$26.44/hr From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

19% below the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Billing Specialist (Req#1274) Herndon, VA Overview As a Support Billing Specialist, you will play a crucial role in optimizing billing processes within the Billing department. Your contributions will ensure accurate and timely billing operations, enhancing organizational efficiency and customer satisfaction. Your Impact The essential functions of this position include: - Manage Support Billing requests with accuracy and timeliness. - Complete invoicing tasks for multiple divisions, utilizing Microsoft Excel, Word, and specialized programs. - Experience with ticket management - ServiceNow - Perform data entry for invoicing tasks, meeting daily, weekly, and monthly deadlines. - Distribute invoices via print, email, and EDI. - Ensure all necessary attachments and changes are included before sending invoices. - Handle special billing requirements and invoice modifications for customers. - Reprint and resend original invoices as needed. - Apply critical thinking for effective decision-making in short-term and long-term scenarios. - Proactively resolve issues with urgency, engaging necessary business partners. - Cross-train to support Billing department team members as needed. - Maintain accurate procedures and support process improvements. - Provide excellent service to internal and external customers and collaborate effectively with business partners. - Perform other duties and projects as assigned. Qualifications - Associate's degree preferred - 3-5 years of experience in a billing or accounting operations/support environment - Excellent interpersonal, verbal, and written communication skills. - Highly organized with the ability to follow standardized procedures. - Familiarity submitting invoices in Ariba and Coupa - Detail-oriented, analytical, and able to work independently or as part of a

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