Customer Support Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Support Specialist Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion. We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey. About the Role: As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will: Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls). Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges. Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time. Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja. Other duties as assigned. This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work

Read the full description at www.carvana.com. FewerJobs shows a preview and links to the original posting.