Customer Marketing Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

Median wage (BLS OEWS)

$93,011 national median

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

About in line with the BLS national median for marketing aggregate.

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Marketing Manager Chicago, IL, United States Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and optimization of major customer programs, including the Customer Confidence Program-AvePoint's flagship customer storytelling and advocacy initiative-while partnering closely with Customer Success, Product Marketing, Sales, RevOps, and Field teams to activate customers as proof points, advocates, and revenue accelerators. This person helps move customers from confidence to championship by embedding real customer outcomes into campaigns, sales motions, and expansion plays. The role blends customer storytelling, campaign execution, and revenue alignment. Key Responsibilities - Working with the Brand and Comms team managing intake, prioritization, and execution of customer stories (video, written, testimonial, reference) - Owning the Customer Confidence Program and its entirety to ensure consistent social proof, storytelling, and messaging across global groups. - Working closely with our Lifecycle Marketing Manager and Sr Manger of Demand Gen to identify key projects that will drive pipeline and customer innovation - Partnering with Sales and Customer Success to identify high-impact customers aligned to priority accounts, active opportunities, and vertical plays - Project-managing stories end-to-end: discovery → narrative → approvals → production → activation - Ensuring customer content is positioned as thought leadership and mission impact, not product promotion - Navigating legal, compliance, and approval workflows to remove friction and scale participation - Delivering advocacy assets in campaign-ready formats that can be reused across digital, ABM, events, lifecycle, and

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