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Transcarent

14 open roles indexed with location, benefit, and apply-link signals where available.

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  • Sr. Project Manager- Care Delivery (CONTRACT)

    US - Remote

    remote $70-$80/hr

    Sr. Project Manager- Care Delivery (CONTRACT) US - Remote About this role The Sr. Project Manager- Care Delivery (Contract) will serve as a critical partner in advancing Transcarent's Care Delivery strategic initiatives through strong project leadership, cross-functional execution, and disciplined delivery governance. This role will support the planning and implementation of complex clinical, operational, and technology-enabled initiatives that enable scalable, high-quality care delivery and measurable business outcomes. You will partner closely with Care Delivery leaders, clinicians, operations teams, Product, Technology, Analytics, and other cross-functional stakeholders to drive projects from intake and planning through execution, launch, and post-launch measurement. This role requires a blend of strategic thinking, strong operational discipline, stakeholder management, and hands-on delivery in a fast-paced, evolving digital health environment. What You'll Do Project Planning & Execution - Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization. - Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting. - Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures. - Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups. - Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes. - Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations. - Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up. Cross-Functional Leadership & Stakeholder Management - Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and

  • Sr. Specialist, Customer Success

    US - Remote

    remote $70K-$80K

    Sr. Specialist, Customer Success US - Remote About this role The Senior Client Success Specialist - 2nd.MD is responsible for independently managing a complex portfolio of strategic and enterprise client relationships within 2nd.MD's service line. This role serves as the strategic point of contact for assigned accounts, driving client satisfaction, retention, and growth through proactive relationship management, strategic consultation, and operational excellence. This individual will lead the full client lifecycle from onboarding through renewal while managing relationships with clients, health plans, and strategic partnerships to deliver exceptional customer experiences and business outcomes. The Senior Client Success Specialist manages a sophisticated portfolio of strategic and enterprise 2nd.MD clients, serving as their trusted strategic advisor and primary advocate within 2nd.MD. This individual is responsible for driving client outcomes, optimizing program utilization, identifying growth opportunities, and maintaining high levels of client satisfaction and retention. The role requires advanced business acumen, customer support skills, and the ability to work independently while managing complex relationships with clients, health plans, and strategic partnership organizations. A Day in the Life... Client Relationship Support • Support the Client Success Executive as the primary point of contact for an assigned portfolio of strategic and enterprise 2nd.MD clients • Assist with strategic business reviews, quarterly health checks, and annual renewal discussions with HR leaders and key stakeholders • Monitor client communications and flag potential risks, concerns, or opportunities to the Client Success Executive • Maintain positive relationships with key decision makers, HR leaders, benefits administrators, and health plan partners Multi-Stakeholder

  • Manager, Partnership Success- Health Plan

    US - Remote

    remote $100K-$125K

    Manager, Partnership Success- Health Plan US - Remote About this role At Transcarent client relationships are our top priority. The Manager, Health Plan Partnership Success, is responsible for supporting existing Health Plan strategic partnerships. Incumbent will serve as one of the primary liaisons between Transcarent and our strategic Health Plan reseller partners. The work of this role will bolster our relationship across the multiple stakeholders within a partnership and coordinate with internal resources to ensure optimal performance across a book of business. This role must understand the day-to-day stakeholders involved in influencing health plan decision making. The Manager, Health Plan Partnership Success, will be a resource to internal and external account management, Transcarent service operation and customer care teams, Health Plan customer service and clinical teams and other internal business units. What you'll do · Build and own day-to-day health plan relationships to proactively manage product delivery and service expectations. · Partner with Transcarent teams to represent the voice of the Health Plan and ensure we are delivering on our strategic partnership requirements, as well as member and group satisfaction with Transcarent services. · Responsible for, along with the Sr, Director, overall, Health Plan Partnership and end group performance, using influence and action to drive results. Strive for 100% partnership and group retention. · Support Sr. Director, to develop an Annual Strategic Account Plan and successfully execute for each assigned partnership. · Support Sr. Director in ensuring key stakeholders across our organization have accountability for, and visibility into, Transcarent's results

  • Medical Director – Population Health and Clinical Oversight

    US - Remote

    remote $255K-$285K

    Medical Director – Population Health and Clinical Oversight US - Remote The Medical Director - Population Health and Clinical Oversight provides physician leadership focused on population health strategy, high-cost claimant and stop-loss oversight, and targeted clinical decision support across Transcarent's clinical programs. This role ensures that clinical models are sound, risk is appropriately managed, and physician involvement is concentrated where it delivers meaningful clinical and financial impact. Reporting to senior clinical leadership, the Medical Director partners closely with operations, analytics, and product teams to guide population health priorities, streamline physician workflows, and uphold the highest standards of clinical quality and governance. Key Accountabilities Population Health Clinical Oversight and Strategy (45%) - Provide physician leadership for population health priorities, with a focus on high-risk and high-cost populations across lines of business. - Ensure the clinical appropriateness of risk stratification and intervention approaches, informing where and how resources are deployed. - Guide clinical priorities that improve outcomes, experience, and value across targeted populations, aligned to client and contractual goals. High-Cost Claimant and Stop-Loss Clinical Oversight (30%) - Provide physician oversight for high-cost claimants and stop-loss reporting where required for contractual, audit, or customer needs. - Ensure clinical validity, accuracy, and consistency of external reporting and client deliverables. - Partner with analytics teams to streamline and standardize reporting processes, reducing manual physician involvement over time while maintaining clinical integrity. Targeted Clinical Governance and Escalation (15%) - Serve as the physician escalation point for complex, high-risk, or clinically ambiguous cases where physician input drives

  • Principal Product Manager - Benefits

    US - Remote

    remote $180K-$195K

    Principal Product Manager - Benefits US - Remote About this role As Principal Product Manager for Benefits, you'll shape how millions of people understand, access, and use the benefits their employers provide. Benefits are often the most valuable thing employees receive outside their paycheck, yet they remain confusing, fragmented, and underused. You are here to help change that. Working at the center of our platform, you'll define the strategy for how members discover what's available to them, navigate complex eligibility rules, and connect to the right care at the right moment. You will lead the product vision and roadmap for our unified benefits experience across medical, pharmacy, and ancillary programs, built on top of our internal platform and services . You'll partner closely with engineering, design, data, and product peers across the organization to deliver feature ‑ complete , high ‑ reliability experiences that help people understand their benefits in a way that makes sense to them. This is a principal ‑ level , high ‑ leverage individual contributor role: you'll be expected to set strategy, drive complex cross ‑ org delivery, mentor other PMs, and be the go ‑ to product leader for all things benefits at the organization. What you'll do - Define and evolve the product vision for how members discover, understand, and use their benefits. - Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components - Establish a single source of truth for benefit content and configuration, mapping legacy

  • Remote Outreach Specialist

    US - Remote

    remote Salary not disclosed

    Remote Outreach Specialist US - Remote Role overview As an Outreach Specialist, you will play a critical role in driving member engagement and enrollment in the 2nd.MD Program with Transcarent. This is an outbound focused role for someone who is energized by influencing decisions through meaningful conversations. You will proactively connect with eligible members, clearly articulate the value of Transcarent's 2nd MD Service, overcome hesitation, and motivate action. Success in this role requires strong persuasive communication, resilience, and the ability to consistently perform against defined engagement and enrollment goals while maintaining a positive, professional member experience. This role is ideal for someone with inside sales experience who enjoys dialing, objection handling, and converting interest into action. A Day in the Life - Outbound, cold calling (100+ calls per day) to engage eligible members - Drive member activation and enrollment by confidently positioning the value and benefits of Transcarent and 2nd.MD services - Use consultative selling techniques to understand member needs, address concerns, and overcome objections - Collect relevant health and background information and route members efficiently to the appropriate clinical resources - Build rapport quickly and establish trust to influence member decision-making - Manage follow-up activities to re-engage members and close enrollment opportunities - Accurately document conversations, outcomes, and next steps in internal systems - Maintain an organized pipeline of outreach and follow-up activities - Collaborate with an integrated care team to support timely care coordination - Consistently meet or exceed individual and team performance targets, including engagement and enrollment

  • Senior Accountant

    US - Remote

    remote $80K-$90K

    Senior Accountant US - Remote About this role We are looking for a S enior Accountant to join the company's Corporate Accounting team and support the company's continued growth. You will assist the team by improving controls and processes to meet our operational and reporting requirements that will help scale and shape our business. You will work closely with senior members of the team on core accounting functions, including preparing journal entries, and supporting the month-end close process. What you'll do - Responsible for day-to-day management of GL functions, such as leases, equity, capitalized software, and allocations - Prepare journal entries and perform account reconciliations for balance sheet and income statement accounts - Support the month-end close process to ensure timely and accurate financial reporting - Collaborate cross-functionally with internal teams to gather information and resolve accounting-related questions - Help maintain and follow documented accounting policies and procedures - Assist with year-end audit requests and regulatory filings - Support technical accounting research and implementation of new accounting standards - Support ad-hoc projects and process improvements as assigned What we're looking for - Bachelor's degree in Accounting, Finance, or a related field - 2-4 years of accounting experience (private industry or public accounting preferred) - Understanding of GAAP and basic accounting principles - Ability to work independently while also collaborating effectively within a team - Strong attention to detail, organizational, and analytical skills - Excellent interpersonal and communication skills - Positive attitude with a willingness to learn and grow - Proficiency

  • Senior Product Manager, Data Integration Platform (CONTRACT)

    US - Remote

    remote Salary not disclosed

    Senior Product Manager, Data Integration Platform (CONTRACT) US - Remote Transcarent is looking for a Senior Product Manager to own the product strategy and roadmap for our data integration platform that powers the movement, validation, and transformation of enterprise healthcare data across the organization. This is a high-impact, high-visibility role sitting at the intersection of data engineering, AI, and enterprise healthcare and will be responsible for making complex data infrastructure reliable, scalable, and self-service for the teams and clients who depend on it. You'll work closely with Data Engineering, Analytics, Client Success, and Implementation teams to define what the future of data integration at Transcarent looks like, from strengthening core ingestion pipelines and data quality frameworks to expanding operational visibility. What You'll Own - Define and drive the product roadmap for Transcarent's core data integration platform, governing how eligibility, claims, pharmacy, and other enterprise healthcare datasets move, transform, and land across systems - Own the end-to-end ingestion experience from file intake and schema validation to quality checks, metadata tracking, and lineage visibility, helping to ensure downstream consumers always have clean, trusted, and timely data - Drive platform reliability and scalability, partnering with Data Engineering to reduce pipeline failures, shrink ingestion lag, and improve overall data freshness across client datasets - Build toward a self-service model reducing dependency on Data Engineering for routine operations by giving analytics, implementation, and client-facing teams direct visibility into pipeline health and processing status - Define and enforce data quality standards across the platform, including validation

  • Senior Product Manager - Identity & Eligibility

    US - Remote

    remote $145K-$155K

    Senior Product Manager - Identity & Eligibility US - Remote About this role As Senior Product Manager, Identity & Eligibility, you'll own the strategy and roadmap for the foundational systems that determine who gets access to what across members, dependents, clients, and clinical staff within the Transcarent platform. This role sits at the intersection of our complex product ecosystems and plays a critical enabling role for nearly every experience we build. You'll partner closely with engineering, data, security, clinical operations, and client success to ensure that identity verification, eligibility determination, and benefits access are seamless, accurate , and scalable. This isn't just platform work - getting eligibility right is what makes personalized, high-quality healthcare navigation possible for the members we serve. What you'll do - Own the end-to-end product roadmap for identity, authentication, and eligibility - from how members enroll and verify themselves to how benefits and access rules are managed across client configurations - Define and simplify the data models that represent member eligibility, benefits coverage, and account relationships across our internal platform - Partner with engineering and data teams to build reliable, real-time eligibility determination that powers our Member-facing care experiences - Balance the need for simplifying access patterns for users while maintaining critical security goals for the business - Build internal tooling that enables client success, ops, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration - Define clear reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them -

  • AP Manager

    US - Remote

    remote $95K-$115K

    AP Manager US - Remote About this role We are looking for an AP Manager to join the company's Corporate Accounting team and support the company's continued growth. You will lead efforts to strengthen accounts payable controls and streamline processes to support our operational efficiency and reporting requirements as the business scales. Working closely with senior finance leadership, you will oversee the end-to-end AP function, ensure timely and accurate invoice processing and payments, enhance internal controls, and support month-end close activities related to payables, including accruals and reconciliations. What you'll do - Manage and develop the Accounts Payable team, including hiring, training, and performance management - Oversee end-to-end AP process including invoice intake, coding, approvals, and payment processing - Ensure timely payment of vendors in accordance with payment terms - Monitor aging reports and resolve discrepancies - Ensure compliance with company policies and GAAP - Support external audit requests - Oversee 1099 reporting and compliance - Optimize AP workflows and automation tools (e.g., ERP, AP software) - Identify opportunities to improve efficiency, reduce manual processes, and mitigate risk - Partner cross-functionally to streamline procurement-to-pay processes - Ensure accurate AP accruals and support month-end close - Provide reporting and analysis related to payables and cash disbursements What we're looking for - Bachelor's degree in Accounting, Finance, or a related field - 5-8+ years of progressive accounts payable experience - Strong knowledge of GAAP - Ability to work independently while also collaborating effectively within a team - Strong attention to detail, organizational,

  • Senior Manager, AI and Leadership Enablement

    US - Remote

    remote $145K-$145K

    Senior Manager, AI and Leadership Enablement US - Remote Transcarent is Hiring for a Full Time Senior Manager, AI & Leadership Enablement. This position is Remote. Applicants with experience in strong leadership development programs, led large group of trainings on leadership skills, passionate about AI, high fluency in AI, and taking AI forward approach & perspective to help us become more efficient in our work, this position is for you! About This Role: The Senior Manager, AI and Leadership Enablement is responsible for enabling and developing our employees to succeed, grow, and lead. This role will ensure our workforce has the skills and tools to do their best work-equipping them with AI fluency to drive productivity and efficiency, while building leadership capabilities that help our people thrive and advance in their careers. You will lead our enterprise AI enablement efforts, helping employees work smarter and focus on what matters most. You will also design and deliver leadership development programs that grow our next generation of leaders and strengthen the capabilities of those already leading teams. This is an opportunity to shape how Transcarent invests in its people-building a culture of continuous learning where employees feel empowered, supported, and ready to deliver exceptional outcomes for our Members.\ What You'll Do: AI Enablement & Workforce Upskilling - Design and execute the enterprise AI enablement strategy, ensuring employees have the skills and confidence to leverage AI tools for productivity, efficiency, and innovation - Lead the rollout and adoption of enterprise AI tools, partnering

  • Senior Director, Pricing

    US - Remote

    remote $175K-$225K

    Senior Director, Pricing US - Remote Reporting to the SVP, Finance, the Senior Director, Pricing will lead Transcarent's enterprise pricing strategy, serving as a strategic partner to executive leadership across Finance, Sales, Product Solutions, and Sales Operations. This role is responsible for designing, governing, and evolving pricing frameworks that balance growth, profitability, competitiveness, and value delivery across Transcarent's products and services. The Senior Director, Pricing will bring rigor, transparency, and scalability to pricing decisions, enabling data-driven tradeoffs, consistent deal execution, and long-term margin expansion in a rapidly growing healthcare technology environment. What you'll do Lead Enterprise Pricing Strategy & Governance - Lead a central deal desk function that enables consistent, disciplined pricing decisions. - Define and evolve enterprise pricing frameworks that balance profitability, competitiveness, and customer value across ASO, value-based care, and SaaS-like pricing constructs. - Own pricing governance, including approval flows, pricing guardrails, documentation, and ongoing auditability. Drive Strategic Deal Structuring & Execution - Support sales teams on complex or non-standard deal pricing - creating flexible yet disciplined approaches that protect unit economics and accelerate close rates. - Develop margin-centric playbooks, concession matrices, and pricing decision tools for quota-carrying field teams. Modeling, Insights & KPI Strategy - Partner with Strategic Finance to build robust pricing models (PMPM, bundles, usage-based, value-based, outcome-linked pricing). - Define pricing KPIs and dashboards to monitor function productivity and inform leadership decisions. - Lead scenario analysis (“what-if” modeling) for strategic initiatives, new offerings, and market expansions. Cross-Functional Enablement - Collaborate with Product, Clinical/Actuarial, Legal, FP&A,

  • Manager, Strategic Account Management- Client Success

    US - Remote

    remote $90K-$125K

    Manager, Strategic Account Management- Client Success US - Remote About this role We're seeking an entrepreneurial, strategic mindset, and highly consultative Manager, Client Success to join our rapidly growing team. In this role, you will serve as the primary owner of long-term client success, responsible for driving measurable impact and outcomes, expanding solutions, increasing product adoption, and ensuring strong client health across your portfolio. You will act as a trusted advisor who deeply understands your clients' business goals, proactively identifies risks and opportunities, and leverages data-driven insights to influence decisions. This is an ideal opportunity for a high-performing professional with exceptional relationship-building capabilities, a passion for client advocacy, and a proven track record of delivering retention, satisfaction, and revenue growth in complex, large-market organizations. Core competencies for this role include: creating measurable client value and ROI; driving deep product adoption and renewals/expansion; data fluency and strategic insight generation; proactive, consultative advisory; multi-threaded executive relationship building and advocacy; cross-functional leadership and operational governance; and a strong ownership, accountability, and high-velocity execution mindset in a fast-paced environment. What you'll do: Drive Client Outcomes & Value - Deliver measurable client value by aligning solutions to client goals, KPIs, and performance expectations. - Develop and execute a client value plan aligned to business goals, KPIs, and ROI commitments. - Establish ongoing value storytelling that communicates measurable outcomes to executives and stakeholders. - Build a deep, strategic understanding of each client's business, objectives, competitive environment, and stakeholder landscape. - Ensure clients adopt, engage with, and

  • Healthcare Privacy & Compliance Specialist

    US - Remote

    remote $90K-$110K

    Healthcare Privacy & Compliance Specialist US - Remote About this role Transcarent is seeking a Healthcare Privacy & Compliance Specialist with deep expertise in privacy regulations and health care compliance to support our rapidly expanding digital health and clinical services ecosystem. This role will play a critical part in ensuring Transcarent's solutions, workflows, and partnerships meet all applicable regulatory requirements, including HIPAA, HITECH, CMS, OCR, and state privacy laws. The ideal candidate is detail-oriented, proactive, and passionate about supporting a member-first experience while maintaining robust compliance safeguards. What you'll do Champion Privacy & Data Protection - Support our Privacy Program with practical, easy-to-understand guidance grounded in HIPAA, HITECH, CCPA/CPRA and other state data privacy laws, GDPR (as applicable), and emerging privacy requirements. - Review new products, features, data flows, and vendor relationships through a privacy lens-conducting Privacy Impact Assessments and recommending meaningful safeguards. - Own and manage the Privacy email inbox, triaging incoming questions, identifying whether they relate to HIPAA, state data privacy laws, or other issues, and responding to inquiries and escalating complex or high-risk questions to the Privacy Officer. - Assist with privacy and data incident investigations, helping gather facts, document findings, and coordinate follow-up actions under the direction of the Privacy Officer. Support Healthcare Compliance Excellence - Support the Privacy Officer, Compliance Officer, and broader Legal & Compliance team with day-to-day healthcare compliance activities across digital health, virtual care, pharmacy, and surgical care services. - Stay on top of regulatory changes that affect digital health, virtual care,