Collective Health jobs

Member Claims Associate (Contract) Plano, TX At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. As a Member Claims Associate Contractor , you will drive the core processes behind Collective Health's employer-sponsored medical plans and help our members navigate their most complex claims issues. In this role, you will gain a comprehensive, hands-on understanding of health plan operations-from processing medical claims and deciphering complex coding to managing regulatory requirements and network partner relationships. Everything you do will be through the lens of delivering an exceptional member experience. This contract is a gateway to becoming an expert in the payer-side of healthcare. Backed by our established, knowledgeable teams, you will play an essential role in scaling our operations and collaborating on a growing team at the forefront of redefining the healthcare industry. Start Date and Training - Contract Start date: July 6, 2026 - Contract End date: December 31, 2026 - You must be available for 5 weeks of required training beginning on the start date from July 6 - Aug 7. You will not be able to take time off during the training period. - This is a hybrid position based out of our Plano office, with the expectation of being in office at least three weekdays per week. What you'll do: - Execute the daily operations of a health plan, including processing medical claims, researching and responding to the members' most

Customer Service Representative (5-month Contract) Lehi, UT At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Start Date: August 3, 2026 Training shift: 8am-5pm MT (from Aug 3- Aug 28) Location - Hybrid: Lehi, UT office- Mondays & Tuesdays (In-Office Days) At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Collective Health is seeking passionate, temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT! At Collective Health, we believe Healthcare should be simple, accessible, and technology-driven. But moreover, we believe healthcare should be grounded by the people that it serves. We're looking for motivated individuals ready to elevate our member experience. As a Member Advocate Contractor, you'll be the first point of contact to Collective Health members. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease. What you'll do: - Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support - Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare - Support and cultivate office culture that aligns with Collective Health values and incorporates the outstanding aspects of the

Lead Backend Engineer San Francisco, CA | Lehi, UT | Plano, TX At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. The Provider Servicing team is developing integrations with our partners to provide a better experience for our Providers. Ensuring providers receive accurate information they need to provide care and process claims. Information integrity and accuracy is critical and so is providing this information in a secure and timely manner. We are leveraging proven technologies to accomplish this. Collective Health is building modern health management systems, these integrations are a critical part of that. As a Backend Engineer, you will be responsible for the ownership and management of Provider Servicing systems. This includes developing new AI-powered solutions and providing support for existing microservices-based applications and integration platforms. Opportunities for growth involve leading an engineering team, gaining exposure to new technology adaptations, and contributing to the company's evolution into a future healthcare platform. What you'll do: - Design and develop scalable, secure, and configurable platform services for the Provider Servicing Team. - Lead backend development and support of services across backend (Java/Spring Cloud) and integration platforms (Mulesoft and others) - Utilize working knowledge of AI-powered developer tools (e.g., Copilot, Cursor) and actively contribute to AI adoption in development and operational aspects. - Build and enrich APIs and data services to integrate with partners. - Collaborate with product managers, operations analysts, customer advocates in

Lead Full Stack Software Engineer, Claims San Francisco, CA | Lehi, UT | Plano, TX At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. The Cost Containment team is developing efficient systems for prior authorizations and utilization management, ensuring members receive appropriate care cost-effectively. These systems will integrate with partner solutions to achieve provider payment integrity and accuracy for the healthcare service. We are leveraging proven technologies and business rules engines to create a highly configurable system. Collective Health is building modern health management systems, which enhance the claims engine, using cutting-edge technologies. What you'll do: - Design and develop scalable, secure, and configurable platform services for the Claims team. - Lead full-stack development and support of services across backend (Java/Spring Cloud), integration platforms (Kafka, Mulesoft), and frontend (React/Angular/GraphQL etc.). - Utilize working knowledge of AI-powered developer tools (e.g., Copilot, Cursor) and actively contribute to AI adoption in development and operational aspects. - Build and enrich APIs and data services to integrate with partners and our claims engine. - Collaborate with product managers, operations analysts, and data teams in building solutions that leverage Business Rules Management Systems (BRMS) like Drools, Camunda etc. - Actively work with the operations team to create efficient processes through automations to improve SLAs. - Understand architectural decisions and actively drive reusable patterns for cloud-native, AI-enabled backend systems. To be successful in this role, you'll need: - Experience:

Director of Plan Operations - (Plan Configuration) Lehi, UT | Plano, TX At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. The Director, Plan Operations is a critical leadership role responsible for ensuring the seamless execution and operational performance of health plan administration at Collective Health. This individual will oversee plan operations strategy, execution, and optimization to drive efficiency, compliance, and an excellent client and member experience. The Director will collaborate cross-functionally with internal teams, external partners, and clients to ensure operational excellence in plan configuration, benefit administration, and issue resolution. What you'll do: - Team Leadership & Development: Build and lead a high-performing team of system configuration specialists, plan design specialists, and analysts that support the onboarding and systemic plan programming for Collective Health's self-funded clients. Foster a culture of accountability, innovation, and continuous learning. Provide coaching, mentorship, and professional development opportunities to enhance team capabilities. - Systemic Plan Programming & Technical Oversight: Drive operational excellence by providing senior technical oversight for the systematic programming (coding) of complex benefit plans within the claim adjudication system. Ensure configuration integrity and accuracy through comprehensive quality assurance processes, leveraging deep knowledge of third-party administration (TPA) systems. - Plan Operations Strategy: Develop and execute a comprehensive strategy to enhance the efficiency, accuracy, and scalability of plan operations. - Health Plan Administration: Oversee the implementation and ongoing management of client benefit plans, ensuring accuracy in plan

Vice President, Client Success San Francisco, CA | Lehi, UT | Plano, TX At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. At Collective Health, Client Success plays a pivotal role in shaping our client interactions and fostering strong relationships. We are seeking a strategic and experienced leader to rapidly scale and lead our Client Success team. In this role, you will engage directly with post-sale clients, consultants, and brokers, collaborating across functions to design and deliver exceptional experiences for employers. Reporting to the Chief Revenue Officer, you will be a critical member of the Collective Health leadership team, collaborating across all functions in the company to deliver a world class experience at scale. What you'll do: - Lead the Client Success organization, including Directors and Strategic Account Executives, to drive engagement and high performance while managing the full client lifecycle post implementation, including annual renewals and upselling products. - Be a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with senior leadership. - Represent Client Success and our clients, as needed, in quarterly board meetings and externally at conferences and industry events. - De-escalate and resolve complex client situations both internally and externally, while providing feedback to product, member services and marketing teams for continuous improvement of the company's products and service offerings. - Work cross functionally to deliver client impact and quality outcomes as a

Customer Service Representative (5 month Contract)- Bilingual Spanish Lehi, UT At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Start Date: August 3, 2026 Training shift: 8am-5pm MT (from Aug 3- Aug 28) Location - Hybrid: Lehi, UT office- Mondays & Tuesdays (In-Office Days) At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Collective Health is seeking passionate, temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT! At Collective Health, we believe Healthcare should be simple, accessible, and technology-driven. But moreover, we believe healthcare should be grounded by the people that it serves. We're looking for motivated individuals ready to elevate our member experience. As a Member Advocate Contractor, you'll be the first point of contact to Collective Health members. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease. What you'll do: - Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support - Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare - Support and cultivate office culture that aligns with Collective Health values and incorporates the outstanding

Phlebotomist Port Jefferson, Suffolk, United States Collects blood from patients following established standards and practices. Assures the quality of the specimen. Assumes the responsibility for the safety and comfort of patient.

Behavioral Health Assistant Chicago, Illinois, United States Join our team as a Behavioral Health Assistant and make a meaningful impact in the lives of clients. You will be responsible for collecting and reporting client data, assisting with patient property, and providing emotional support in a collaborative environment.

Health Technician (Phlebotomist) Grand Marsh, Wisconsin Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Duties Responsible for the collection and processing of clinical laboratory specimens. Collect clinical laboratory specimens (human blood) for testing requested by a clinician. Collection of specimens will be accomplished via routine venipuncture and capillary procedures. Collect other body fluids and clinical specimens (i.e. stool, urine, sputum). Instructs patients on proper collection of specimens such as stool and urine for laboratory analysis. Responsible for specimen processing and transport. Processing will include, but not be limited to, specimen centrifugation, aliquoting, and mixing. Assists laboratory staff in a variety of laboratory related activities, including but not limited to, ordering entry into a computerized laboratory information system, preparing laboratory related paperwork, storing and inventorying laboratory supplies. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis. Requirements Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1. Meet CTAP or ICTAP eligibility criteria; 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and 3. Submit

Employee Health and Benefits Analyst Austin, Texas, United States of America Collect data from various sources to create reports that show health and benefits program cost projections. Work with client claims experience data to create reports showing budgeted vs. Develop bench...

Collections Representative Remote - Pennsylvania Remote - Pennsylvania

Histotechnologist II San Francisco, California, United States of America Embrace the opportunity to become a Histotechnologist II at Sutter Health, where you'll perform advanced histology procedures, ensure quality control, and support laboratory operations. If you have experience in specimen collection, laboratory quality assurance, and are committed to high standards, this is your opportunity to make a difference in patient care.

COLLECTIONS REP Remote - Tennessee

Credit & Collections Spec Sr (US) TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100 posted: Posted 3 Days Ago

Health Technician- Phlebotomist Albany, New York Summary The employee is expected to perform as a Phlebotomist within the Phlebotomy section for Specialty Care at the Albany VA medical Center and is under the general supervision of the Nurse Manager. The incumbent will perform a wide variety of blood collection duties on patients both inpatient and outpatient as well as medical center employees that are consistent with phlebotomy. Duties The duties of the position include, but are not limited to: Demonstrates versatility of skill in rapidly proceeding from one patient to another to perform multiple and simultaneous collection using accurate patient and specimen identification processes. Performs all clerical duties required of the position, including checking orders and printing labels. Sets up equipment for all phlebotomy procedures, making sure that all phlebotomy and ancillary equipment is functioning to standard. Monitors the patient environment to ensure patient safety during phlebotomy procedures. Receives requests for testing and verifies the accuracy and completeness of the request. Recognizes emergency situations and takes necessary action, including establishing priorities for emergency orders. Enters all requests into the electronic health record using multiple formats. Properly uses approximately 200 computer codes for laboratory test Assists patients with complex sample collection by anterior nasal swabbing and urine collection schedules such as 24-hour. Protects printed and electronic files containing sensitive data under the provisions of HIPAA and other applicable laws, federal regulations, and VHA Directives. Maintains the blood drawing room, including the replacement of supplies as needed. Keeps the appropriate staff informed

Sr Credit & Collections Specialist TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100 posted: Posted 7 Days Ago

Health Technician- Phlebotomy Hampton, Virginia Summary This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center (VAMC), Pathology and Laboratory Service, at the Portsmouth VA Clinic in Portsmouth, VA. The Portsmouth VA Clinic is a community-based outpatient clinic (CBOC) that operates as an extension from its parent facility, Hampton VA Medical Center. Duties Major duties and responsibilities include but are not limited to the following: Identifies patients utilizing the full name and social security number before collecting, processing and /or hospital computer entry of requests. Compare orders from multiple physicians and request the medical technologist to combine the orders. Identifies, labels and collection blood bank specimens for STAT and routine testing while next to the patient bedside or chair side. Must be proficient in phlebotomizing patient in varying debilitation (i.e., paralysis, stroke, mentally unstable, spinal cord injuries in fetal position and contractures). Performs phlebotomy using specialized techniques for cleansing the blood collection site to prevent bacterial contamination that's critical to patient care. Ensures the contamination rate of blood cultures remains within guidelines with blood culture contamination. Draws the blood tests ordered by providers for inpatients, outpatients, CBOC patients and for requested drug screens. Performs CUA-waived Fecal Occult Blood and other rapid testing on patients while recording, reagent lot numbers, quality control, and reports and verify test results. Maintains accurate rejection records. Prints incomplete VISTA reports and resolve discrepancies. Duties include collecting the specimen, receiving, labelling,

Phlebotomist UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work CHI Health St. Elizabeth, founded by the Sisters of St. Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical center in Lincoln, Neb. St. Elizabeth specializes in the treatment areas of newborn and pediatric care, women's health, burn and wound, cardiology, oncology, emergency medicine, orthopedics and neuroscience. Job Summary and Responsibilities As our Phlebotomist, you will play a vital role in determining patient diagnoses and treatment by expertly performing blood collection and specimen processing, ensuring the highest level of patient care.Every day you will expertly obtain and process blood specimens via capillary or venipuncture, ensuring integrity, proper disposal, and timely distribution to testing areas with special instructions, all while performing clerical duties and prioritizing patient comfort.To be successful in this role, you will possess the precise clinical skills for blood collection and specimen handling, coupled with a genuine passion for helping others. You will demonstrate exceptional attention to detail, strong organizational abilities, and a special talent for making patients feel comfortable during blood work, while adhering to lab collection turnaround times. Practices positive patient identification at all times, in all job functions. Practices HumanKindness and courtesy with all patient and co-worker interactions. Establishes and maintains good communication within the department and w

Phlebotomist UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services. Job Summary and Responsibilities As a Phlebotomist you will perform blood collection and specimen processing. Assist with clerical duties as requested. Maintains laboratory collection turnaround time. Performs specimen processing. Essential Functions: Practices positive patient identification at all times, in all job functions. Practices HumanKindness and courtesy with all patient and co-worker interactions. Establishes and maintains good communication within the department and with other hospital departments. Compliance with isolation and hand sanitization procedures. Follows blood collection procedures, performs venous and capillary punctures on all age groups of inpatient and outpatient populations. U

Senior Collections Officer Sydney | Hybrid | Remote Who is Shift? At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We've helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding. Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You'll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses. ABOUT THE ROLE As a Senior Collections Officer, you will be responsible for managing your own portfolio of overdue commercial accounts. You'll conduct both inbound and outbound communications directly with customers, negotiating resolutions for defaulted loans and ensuring accurate and detailed records are maintained for your portfolio. Your approach will include thoroughly investigating and researching accounts prior to contact, analysing account data and previous collection efforts to inform your strategies. You will work closely within a collaborative team, supporting other Collections Officers, and contributing to a high-performing collections environment. WHAT YOU'LL DO - Manage a dedicated portfolio of overdue commercial accounts, conducting all related inbound and outbound collection calls and emails with customers - Issue default

Collections Officer Sydney | Hybrid | Remote Who is Shift? At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We've helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding. Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You'll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses. About the role: As a Collections Officer, you will be responsible for managing a portfolio of overdue commercial accounts. You will handle both inbound and outbound communication with customers, negotiate payment arrangements on defaulted loans, and ensure accurate record-keeping for your portfolio. This position requires attention to detail, professionalism in customer interactions, and a willingness to collaborate in a team-focused collections environment. What you'll do: - Manage an assigned portfolio of overdue commercial accounts, conducting both inbound and outbound collection calls and emails - Liaise with customers to negotiate payment resolutions and monitor agreements - Investigate account data and previous collection efforts to determine next steps - Maintain up-to-date and accurate records throughout the collections process -

Phlebotomist UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work CHI Williston Health, now part of CommonSpirit Health formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, have a variety of skills from clinical to project management. In our Critical Access Hospital, you will be exposed to the emergency department, acute care (Med/Surg), swing bed, surgery, outpatient treatment, and so much more! CHI Williston Health provides you with the same level of care you provide for others. We care about our team members' well-being and offer benefits that complement work/life balance. Job Summary and Responsibilities As our Phlebotomist at CHI Williston Health, you will competently collect blood and other patient specimens for diagnostic testing, ensuring comfort and safety.Every day you will identify patients, explain procedures, proficiently perform venipunctures, and accurately label/prepare specimens for laboratory analysis, adhering to safety protocols.To be successful, you will demonstrate exceptional technical proficiency, meticulous attention to detail, and excellent interpersonal skills for accurate diagnostics and patient satisfaction. Practices positive patient identification at all times, in all job functions. Practices HumanKindness and courtesy with all patient and co-worker interactions. Establishes and maintains good communication within the department and with other hospital departments. Compliance with isolation and hand sanitization procedures. Follows blood collection procedures, perf

Insurance Credit & Collections Specialist FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000 posted: Posted 11 Days Ago