Consumer Reports jobs

Customer Support Specialist Nashville, Tennessee posted: Posted Today

Director, Strategy & Operations – Consumer Products & Experiences El Segundo, CALIFORNIA, United States Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description: The Opportunity: Mattel is seeking a strategic and collaborative leader to help drive alignment, execution, and operational excellence across the Consumer Products & Experiences organization. Reporting directly to the Chief Consumer Products & Experiences Officer, this role partners closely with senior leadership across Mattel to turn priorities into action, strengthen cross-functional coordination, and help teams operate with greater clarity, focus, and efficiency. The Director will help shape the operating rhythms of the CPX organization-supporting strategic initiatives, enabling decision-making, and improving how teams work together across brands, categories, regions, and functions. The ideal candidate is a strong operator and trusted thought partner who brings a balance of strategic thinking, operational rigor, and relationship-building skills. They are energized by solving complex business challenges, navigating ambiguity, and helping teams deliver results in a fast-paced, highly collaborative environment. What Your Impact Will Be: Strategy

Executive Assistant for Consumer PC Palo Alto, California, United States of America

Customer Service Representative PH, Taguig posted: Posted 30+ Days Ago

Territory Sales Manager- Bilaspur, Cons. Repl. Sales IN New Delhi As a Territory Sales Manager, you are a driven sales professional who thrives on building strong customer relationships and delivering results. In this role, you will be the face of Goodyear in your territory, driving growth in the Consumer Replacement Business. You will own your market, identify opportunities, and ensure Goodyear remains the brand of choice for dealers and consumers alike. Responsibilities You will take full ownership of sales targets and drive market share growth in your assigned territory. You will build and nurture strong relationships with channel partners, distributors, and retailers. You will drive demand generation through impactful dealer engagement, promotional activities, and consumer-focused initiatives. You will monitor competitor activities and market trends , turning insights into actionable strategies. You will ensure effective execution of Goodyear's sales programs, pricing structures, and distribution policies. You will collaborate with cross-functional teams (marketing, supply chain, finance) to provide a seamless customer experience. You will track performance metrics , analyze sales data, and report progress with clear, actionable recommendations. Experience You bring 3+ years of proven sales experience in FMCG, automotive, or consumer durables, preferably with exposure to the tire industry. You bring a strong track record of achieving or exceeding sales targets. You bring an excellent negotiation, communication, and relationship-building skills. You bring the ability to analyze data, identify trends, and make sound business decisions. You bring a willingness to travel extensively within your territory. #LI-PS1 Goodyear is one of the world's

Litigation Counsel San Francisco Bay Area Discord is used by over 200 million people every month for many different reasons, but there's one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is looking for an experienced Litigation Counsel to join Discord's Legal team. Reporting to the Director, Global Litigation and working closely with two Senior Litigation Counsels, you'll join a lean team where every team member carries real responsibility from day one. We're looking for an experienced litigator who can operate independently across a broad range of matters, with the judgment to triage, strategize, and execute on a diverse caseload. You'll own the individual consumer claims docket, support discovery and briefing on high-stakes matters, and manage IP litigation, all while working closely with cross-functional partners to protect Discord's platform and users. What you'll be doing - Own and manage Discord's individual consumer claims docket end-to-end, including consumer arbitrations, state attorney general individual consumer complaints, and Digital Services Act (DSA) complaints - Partner with litigation teammates on high-stakes matters, including regulatory inquiries, putative class actions, and other complex disputes - Take ownership of discovery workstreams on major matters, including managing document

Consumer Category Manager for Mexico Ciudad de Mexico, Ciudad de Mexico, Mexico

Brand Manager Durham, North Carolina ABOUT DSC: In 2011, Dollar Shave Club didn't just shake up the shaving aisle-we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy. Since then, we've grown far beyond blades. From grooming to personal care, we've built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you. Today, DSC is expanding into new categories and new markets, but our DNA hasn't changed. We're still here to cut the BS, deliver real value, and bring a little humor to the everyday routine. So what are you waiting for? Join the Club. ROLE SUMMARY: We are looking for a Brand Manager to own the Women's portfolio - DSC's dedicated line for female consumers. This is a growth-focused, entrepreneurial role at the center of one of DSC's most strategically important expansions. You will be the consumer voice for the Women's line: responsible for establishing brand positioning, building the innovation pipeline, and driving product and marketing strategy across DTC, Retail, and Amazon. You'll partner closely with Product Development, Finance, Insights, Creative, and Channel leads, and will report directly to the Chief Brand & Innovation Officer. This is a build role. You're solidifying the consumer voice, the RTB framework, and the innovation roadmap for a brand that's growing. Your work will be foundational. RESPONSIBILITIES: - Serve as the

Customer Advocacy Reporting & Insights Specialist Makati City posted: Posted Yesterday

Vice President Merchant Risk Scoring Solutions Purchase, New York posted: Posted Today

Technical Support Manager Mumbai At Prodigal, we are building AI Agents for loan servicing and collections. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades. We are backed by Y Combinator, Accel and Menlo Ventures. Today, we stand at the forefront of a seismic shift in the industry, building Agentic AI applications for consumer finance. Powered by our cutting-edge platform, Prodigal's Intelligence Engine (PIE), we're creating the next-generation agentic workforce - one that empowers companies to achieve unprecedented levels of operational excellence and intelligence. With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America, we've established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience, coupled with our trusted customer relationships, uniquely positions us to build Agentic AI applications that will revolutionize the future of consumer finance. At Prodigal, we are driven by a singular, unrelenting purpose: to transform how consumer finance companies engage with their customers and, in turn, drive successful outcomes for all. The Role As Technical Support Manager at Prodigal, you'll own two things simultaneously: running a tight, responsive support function and acting as the primary relationship owner for a set of assigned accounts. On the support side, you'll be the first line of defense for client-reported bugs, incidents and platform questions - triaging issues, coordinating with

Head of Brand Insight, UK&I London, England, United Kingdom Company Description: Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together. Our UK&I business operates our digital and retail Sportsbook and Gaming verticals under renowned brands such as Ladbrokes, Coral, Gala, Foxy, PartyPoker, and PartyCasino. Job Description: As the Head of Brand Insight, you'll be a key part of the UK&I Consumer & Market Insight (CMI) leadership team, reporting into the Consumer & Market Insight Director and working alongside the Head of Consumer Insight and Head of Market & Competitor Insight. You'll play a pivotal role in driving UK&I's success by leveraging research, data, and analytics to gain deep insight on brand strategies, performance, and trends, using your thought leadership, influencing, and storytelling skills to drive action that improves brand health, customer acquisition, and retention. You'll be working closely with and influencing some of the most senior stakeholders at Entain, synthesising actionable insight from multiple sources and making consumer-centric and commercially sustainable recommendations that give us a competitive advantage. You'll set high performance standards for your team, ensuring we are always improving how we work and what we deliver. Key Responsibilities Strategic Brand Insight: Lead the evolution and

Director, Consumer Engagement 2 Locations posted: Posted 24 Days Ago

Manager Sales Support 3 Locations posted: Posted Today

Director of Finance & Transformation (m/w/x) (German speaking) Berlin HQ About Grover Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste. To continue this incredible adventure, we are currently looking for a Director of Finance & Transformation to join our talented Finance team at our Berlin HQ (3 days per week). Reporting directly to the CFO, this role is a key driver of our finance transformation and technology roadmap. You will shape the strategic direction of the finance organization by designing, building, and scaling highly automated, system-driven accounting, payments, and tax processes that support our growth and asset-centric business model while ensuring full regulatory compliance.This position requires a seasoned professional with deep expertise in Accounting, Financial Reporting and System and Process automation of finance processes related to supply chain business and FinOps processes typical for consumer financing. The role initially leads five senior direct reports within accounting, payments and tax. Beyond people leadership, the focus is on building scalable structures, integrating finance deeply into core systems, and driving large-scale transformation initiatives rather than maintaining the status quo. You will work closely with the CFO and the broader leadership team on strategic finance topics, company-wide transformation projects, and

Manager, B2B Marketing for Consumer Solutions in Europe 2 Locations posted: Posted Yesterday

Senior Accountant–General Ledger & Taxation, reporting Tokyo, Japan 会社概要 About Rocket Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) About CP One Japan CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers. 募集職種 The Accounting team in Japan ensures accurate financial reporting, compliance with

Sales Specialist 2 Locations The Sales Specialist is responsible for managing field-level relationships with high-volume and strategic customers, including retailers and wholesale distributors, while aligning with Goodyear Consumer Business Managers to execute the Consumer Replacement Strategy. The role focuses on driving profitable growth of Goodyear and Cooper products through consultative selling, category planning, and best-practice solutions. Key responsibilities include prospecting new customers, increasing s hare of a ccount , and supporting existing accounts through product assortment, program participation, training, and incentives. Additionally, the Sales Specialist develops and executes joint business plans to strengthen partnerships and maximize sales performance. What You'll Do Develop and execute business plans with assigned customers to increase share of account and unit sales, focusing on larger rim diameter products and new tire launches. Analyze data and reports to identify sales opportunities, leveraging internal resources and processes to create value-driven plans. Provide product, program, and marketing training to customer store staff, coordinating with marketing teams to maximize promotions and sales. Assess competitor products, pricing, and positioning within customer stores, reporting insights and equipping staff with competitive selling advantages. Manage territory reporting and expense tracking; support onboarding and mentoring of new Sales Specialists through ride-along and guidance. What We're Looking For: Bachelor's degree in a related field. Minimum of 3 years of experience in tire industry field sales or customer development/operational support, with proven ability to work independently toward sales goals. Strong analytical skills with a track record of turning insights into actionable business plans. What Will Set

Manager Customer Insights Off-Site Employees (Corp Use) - Springdale, Arkansas posted: Posted 3 Days Ago

Sr Principal Consultant – Consumer Services – NetSuite Advanced Customer Support (ACS) - Managed Services United States, US If you're a senior level NetSuite consultant with experience helping Consumer Services organizations drive operational excellence, business transformation, and customer success, and you're excited about the opportunity to help customers harness the power of AI to transform how they operate, NetSuite ACS is the place for you! Oracle NetSuite's Advanced Customer Support (ACS) team is seeking a seasoned consultant with expertise supporting Consumer Services organizations, including Commercial Services & Equipment Support providers, Automotive & Vehicle Services companies, Real Estate & Property Management organizations, Health, Wellness & Personal Care businesses, membership and subscription based businesses, and other consumer centric service organizations. Experience within Financial Services environments is also highly valued due to the strong alignment around customer operations, financial management, compliance, reporting, and process optimization. This direct hire position can be home office based in most major US and Canadian cities and requires minimal travel, as appropriate. Oracle NetSuite's Advanced Customer Support (ACS) team goes beyond traditional support by serving as a strategic partner in our customers' long term success. Through a combination of industry expertise, business process consulting, technical guidance, and AI powered innovation, we help customers continuously evolve their NetSuite environment, unlock new efficiencies, accelerate growth, and maximize the value of their investment. Our consultants work alongside customer leadership teams to identify opportunities, solve complex business challenges, and turn strategic objectives into measurable business outcomes. As part of the ACS team,

Marketing Representative Cary, North Carolina posted: Posted 23 Days Ago

Associate Director, Consumer Marketing - OTC (Eye Care) Irvine, CA, United States Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description: Job Description The Associate Director, Consumer Marketing serves as the patient, brand, and product subject matter expert for Over-The-Counter (OTC) consumer business, driving overall brand performance through strategic, data-driven marketing across varied channels. Lead cross-functional collaboration and external agency management, implementing eCommerce strategies to bolster online reach, and consumer engagement. Key Responsibilities Lead brand strategy evolution, including value proposition, positioning, segmentation, and omni-channel strategy, with integration of eCommerce. Direct development and execution of creative consumer marketing tactics and omnichannel campaigns-including TV, digital, social, website, CRM, and eCommerce platforms. Collaborate extensively with external agencies and a broad range of internal stakeholders to ensure consistency, compliance, and excellence in brand messaging and marketing execution. Drive brand annual planning, representing direct-to-consumer (DTC) needs foremost, while ensuring digital commerce initiatives are incorporated as supportive growth channels. Oversee measurement, analytics, and optimization of marketing performance. Utilize KPIs for continuous campaign improvement and innovation. Support business development

Research Analyst Seoul, 11, Korea, republic of Company Description: As a Research Analyst, you will be part of NIQ's Customer Success & CMI team, supporting the delivery of high‑quality analytics, insights, and client engagement across key consumer research solutions. This role is ideal for early‑career professionals who are passionate about data, consumer behavior, and storytelling through insights, and who want to build a long‑term career in market research and analytics. Job Description: Support the delivery of consumer insights and analytics projects across NIQ CMI solutions, including: Brand Health Tracking, Usage & Attitudes (U&A), Segmentation, Customer Experience (CX), Shopper & Qualitative Research Assist in producing accurate, high‑quality reports and analyses, ensuring consistency with NIQ standards Prepare charts, dashboards, and presentation materials that translate data into clear and compelling stories Support client training sessions and onboarding related to Guided Analytics and NIQ products Collaborate closely with Account Development, Sales, and Global teams to identify client needs and potential opportunities Build a strong understanding of client business objectives and how NIQ insights support strategic and tactical decision‑making Qualifications: Bachelor's or Master's degree years of experience in: Market research, Consumer insights, Data analysis, Consulting, research, or analytical roles Interest in consumer markets, analytics, and data‑driven decision‑making Native‑level Korean and fluent English (written and spoken) Strong Excel and PowerPoint skills Confidence working with numbers and structured data Additional Information: Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process,

Consumer Loan Servicing Specialist II Rosemead, CA, USA Consumer Loan Servicing Specialist II Rosemead, CA, USA Posted Thursday, June 4, 2026 GENERAL SUMMARY Under supervision of the Department Supervisor or Manager, and following established policies and procedures, perform duties related to servicing the Bank's consumer loan portfolio according to separation of duties established by the Department Manager including but not limited to the essential functions described below. ESSENTIAL FUNCTIONS Complete necessary functions pertaining to servicing loans sold to Freddie Mac, including but not limited to, daily and monthly remittance of payments, status update in Freddie system, and reconciliation of bank accounts. Board new loans to the Core System. Review error and system maintenance reports and correct errors. Respond to general inquiries from both internal and external clients via mail or through call center. Review and clear non-posted Lockbox payments. Review and clear system posting rejects and unapplied funds. Provide research and correction to accounts. Process payoff funds and return items (such as return check, return mail, etc.) Post monthly loan payments. Clear loan WIP account of loan payments. Process requests for auto debit and ACH. Update collateral information in the Core System. Respond to demand request for payoff quote. Respond to verification of loan requests. Prepare mortgage release documents on paid-in-full loans. QUALIFICATIONS Education: High school diploma or equivalent with some college business classes preferred. Experience: Minimum 1-2 years in loan servicing and thorough understanding of consumer loan servicing products; knowledge of state and federal banking regulations and procedures with