Coupang jobs

Director, Compliance (Compliance Risk Monitoring) Global Projects Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across

Associate III, Account Management Taoyuan, Taiwan Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 職缺名稱 : 物流廠商管理專員 (Quick Flex Account Management) 身為 Quick Flex 團隊的一員，您將負責管理供應商與合作夥伴，確保為 Coupang 的客戶提供最優質的服務體驗。 Quick Flex 客戶管理團隊負責監督並管理執行**「火箭配送 (Rocket Delivery)」**的運輸合作夥伴。團隊需與各家公司及供應商協作，制定營運策略與執行計畫，以持續優化配送服務。 - Vendor 配送品質與行為管理： 定期分析各項配送品質數據（KPI），針對表現不佳的 Vendor 進行教育訓練並校正其作業行為。 - 運力追蹤與調度管理： 監控並追蹤 Vendor 的每日運力需求與實際執行狀況，確保配送能量足以支撐業務量。 - Vcamp 現場巡檢： 定期前往配送據點（Vcamp）進行現地巡視，督導現場作業是否符合標準流程與安全規範。 - 異常追蹤與危機處理： 針對配送異常建立即時追蹤與回報機制，並主動提出短、長期的解決方案以減少客訴。 - 各項業務溝通協調： 擔任公司與 Vendor 間的單一窗口，處理合約執行、費用結算及各類行政業務的溝通協調。 - 輪班執行與主管交辦： 配合火箭配送全年無休之特性進行排班（含週末/國定假日），並彈性支援主管交辦之專案事項。 *輪班時段：0600~1500、0800~1700 1400~2300(該時段可遠端工作) 必備條件： - 工作經驗： 具備 1-3 年物流、業務 、採購助理 (MD) 或客戶管理相關經驗。 - 資訊技能： 精通 MS Office 系列軟體（Word, Excel, PowerPoint）。 - 人格特質： 具備正向、彈性的思維，以及強烈的服務導向。 - 溝通能力： 優異的溝通與協作技巧，能與內部團隊及外部合作夥伴有效對接。 - 數據處理： 具備進階 Excel 處理能力（如：樞紐分析、複雜公式或數據建模）。 - 實務經驗： 具備與物流廠商進行業務對接或物流管理的實戰經驗。 招募流程： 申請資格審核 - 電話面試 - 現場(或線上面對面)面試 - 錄取通知 招募流程實況可能因職缺而異，亦可能因為時程安排或其他原因變動 將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果 注意事項： 若所有職缺皆招募完成，本公告可能在所示截止日期前關閉 若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會

Senior Staff Back-end Engineer Bengaluru; Mountain View, USA; Seattle, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Sr. Staff Back-end Engineer II About the Team Coupang Intelligence Cloud (CIC) builds and operates the compute platform powering Coupang's AI/ML and large-scale workloads. We are now extending the platform from

[쿠팡이츠서비스] 배달 운영 담당자 (육아휴직 대체) Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. 직무 소개 쿠팡이츠서비스 Front Line Operation 팀은 쿠팡이츠 고객에게 최고의 배달 경험을 제공하기 위해 실시간 배달 운영을 총괄합니다. 주문 수요와 배달 파트너 공급을 기반으로 배달 품질을 유지하고, 다양한 데이터를 활용해 안정적인 배송 환경을 조성하는 역할을 수행합니다. 배달 서비스의 실시간 관제를 담당하며, 이슈 대응과 운영 효율화에 직접 기여합니다. 또한 유관 팀과 긴밀히 협업하며 현장 기반의 운영 역량을 성장시킬 수 있는 기회를 제공합니다. 업무 내용 - 배달 지역 내 배달 운영 상황 실시간 모니터링 및 서비스 품질 관리 - 주문 수요와 배달 파트너 공급 비율을 기반으로 배달 환경 조정 - 배달 비용, 배달 건수, 품질 지표 등 핵심 운영 지표 분석 및 관리 - 날씨, 행사, 교통, 재난 등 외부 데이터를 활용한 이슈 사전 탐지 및 대응 - 실시간 이슈 발생 시 원인 분석 및 해결을 위한 의사 결정 수행 - 배달 파트너 관련 미션 운영 및 현장 관제 업무 진행 - 운영 정책 변경, 인시던트 발생 시 유관 부서와의 협업 및 즉각적 적용 자격 요건 - 스케줄/교대근무 (주,야 교대 및 주말 포함 주 5일 근무)가 가능하신 분 - 인력 또는

Director of Product Management (Offsite Ads) Seoul, South Korea Description We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang is looking for a seasoned product manager to define and execute the product strategy for the growth of Coupang's Audience Network, Offsite Ads, and Coupang Play(OTT) Ads Product. Responsibilities : -

Director, Affiliate Marketing Taipei, Taiwan 公司介紹 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。 職位簡介 策略聯盟行銷團隊負責人（Head of Affiliate Marketing）將全面主導並規模化台灣的聯盟行銷與網紅（KOL / Key Opinion Leader）生態圈，推動涵蓋技術與非技術業務線的營收成長。此角色將負責打造並擴展高績效的商務拓展團隊，深化與關鍵媒體／合作夥伴的策略關係，同時在台灣建立並成長一個業界頂尖的平台。 此職位對整體績效、策略夥伴關係，以及 P&L（損益）結果擁有高度且完整的責任與決策權。 工作職責 - 建立、領導並規模化台灣專屬的業務開發及策略聯盟行銷團隊，落實並推進聯盟行銷整體策略制定並驅動聯盟行銷策略 - 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係 - 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作 - 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化 需求條件： - 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋： ○ KOL／網紅（Influencer）生態圈 ○ 電商（EC）平台 ○ SaaS 與線上科技平台 - 具備高度以銷售與成果為導向的思維，並擁有明確的營收成長實績與 P&L（損益）管理經驗具備成熟的人才領導經驗，包含團隊招募、管理以及規模化成長的實際歷練 - 在聯盟行銷、策略夥伴關係，或平台型業務模式方面，展現優異的策略規劃與執行能力優秀的人際關係建立、談判協商與多方利害關係人管理能力 - 良好的中文業務開發及跨部門溝通能力 招募流程 • 申請資格審核 - 電話面試 - 視訊面試 - 錄取通知 • 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 • 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項 • 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 • 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 • Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。 Privacy Notice​ - Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ​

[NSR South-IB Softline ] Principal, IB Manager Shanghai, China ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ (Please remove the guide section when posting the job) - [MUST refer to the latest Job Post Template ] [ CHINA/HK ] Standard Job Post Template ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview (Drafter: MUST refer to the latest 'Standard Job Post Template'

Staff, Back-end Engineer (Global Operations Technology) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Global Operations Tech (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of orders being placed. GOT is on a mission to innovate logistics by building an efficient

Staff Engineer - Backend (Post Purchase Experience) Bengaluru Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The C-Returns Platform team owns the end-to-end lifecycle of cancellations, returns, and exchanges for Coupang's e-commerce ecosystem. We process millions of post-purchase resolution requests through our customer facing Coupang App and

Principal, Biz Marketing (Account Management - Affiliate) Taipei, Taiwan 職位概述（Role Overview ） Coupang 正重新定義購物體驗，而我們的程式化廣告（Programmatic Ad）產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理（Account Manager），負責管理台灣的聯盟夥伴（Affiliate partners）。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合，以及透過 Coupang 的聯盟技術（Affiliate Technologies）挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作，以最大化合作夥伴績效、營收成長與整合深度。 工作內容（What You Will Do ） 1. 夥伴成長與帳戶管理（Partner Growth & Account Management ） - 負責並拓展台灣地區 App 與網站媒體夥伴組合 - 推動既有帳戶的營收成長、留存與業務擴展 - 發掘升級機會，將夥伴從基礎展示型變現（display）提升至 API 驅動的電商整合模式 - 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 - 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化（Technical Solution Consulting & Integration Optimization ） - 作為策略顧問，協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 - 與夥伴工程團隊合作，提升整合品質、資料流與整體效能 - 分析績效數據，提出優化建議以提升轉換率、互動率與變現能力 - 與 Coupang 內部產品與工程團隊跨部門合作，解決問題並推動功能優化 3. 營收優化與程式化策略（Revenue Optimization & Programmatic Strategy ） - 運用對 SSP（供應方平台）、程式化生態與競價模式的理解，優化夥伴變現成果 - 協助夥伴從傳統模式（waterfall / display）轉型至進階的程式化 + API 驅動模式 - 探索成長槓桿，包括流量分群、版位策略與推薦邏輯優化 - 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展（Partner Success & Strategic Development ） - 為重點夥伴制定帳戶策略與成長藍圖 - 監控夥伴健康度，辨識風險並主動推動留存策略 - 分享市場洞察與最佳實務，提升夥伴整體表現 - 必要時支援新夥伴 onboarding，並著重長期成長與規模擴展 基本資格與能力（Basic Qualifications & Skills ） - 8 年以上 Account Management、Partner Management 或 Business Development 經驗（需具備 AdTech / Programmatic / 行動變現領域背景） - 熟悉媒體變現模式、SSP 及程式化廣告生態系 - 具備管理與成長策略型或企業級客戶的經驗 - 能將商業需求轉化為技術解決方案與整合策略 - 能與技術團隊討論 API、資料流與系統整合相關議題 - 具備強烈數據分析思維，能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers

Staff, Back-end engineer [FEX] Seattle, USA Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview Coupang relies on technology to provide on-time, fast delivery of products to customers every day. Fulfillment Execution (FEX) organization optimizes the real-time distribution of customer orders to FCs nationwide and supports the most

[쿠팡이츠서비스] 배달 전략/기획 담당자 Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할 수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. * 본 채용 건은 쿠팡 소속이 아닌 쿠팡이츠의 주문부터 배달까지의 서비스를 총괄 운영하는 자회사(쿠팡이츠서비스) 소속임을 알려드립니다. 직무 소개 쿠팡이츠서비스의 Front Line Plannig 부문은 최고의 배달서비스를 제공하기 위해 배달파트너(Eats Delivery Partner, EDP)를 확보하는 프로모션, 배달 수수료에 대한 분석을 통해 운영기획 업무에 주도적인 역할을 하고 있습니다. 쿠팡이츠서비스에서는 운영에 대한 예측과 문제 상황을 해결하고 근본적인 솔루션을 실행하여 고객 서비스 품질을 향상시키고자합니다. 쿠팡이츠서비스와 함께 커리어를 발전시킬 수 있는 기회에 함께하실 분들을 찾습니다. 업무 내용 - 수요예측 및 변화에 따른 대응을 위한 프로모션 및 전반 운영 기획 - 데이터 분석에 따른 배달파트너 효율적 모집 방안 도출 - 팀 주요 프로모션 및 Segment, 운영 전략 분석 및 개선 - 회사 운영 전반 분석 및 유관부서 지원 요청 - 가설에 대한 검증 및 실행 (AB test, 기존 data 검증) - 서비스 품질 향상을 위한 문제점 도출 및 해결 전략 수립, 프로세스 개선 자격 요건 - 6년 이상의 기획 혹은 이에 준하는 경험을 가지신 분 - 높은 수준의 SQL 활용이 가능하신 분 ( 데이터 테이블 기반 SQL 쿼리 설계·분석 및 인사이트 도출) - 프로젝트를 수행하고 성과를 달성한 경험이

Principal, Program Management (Logistics Operation Center) Taipei, Taiwan Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Principal, Program Management (Logistics Operation Center) What will you do? - End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization. - KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework. - Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains. - Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes. - Cross-Functional Problem Solving: Align on problem statements with

Senior Business Analyst (Retail Finance) Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Team Overview Taiwan Finance team is a finance business partner for Coupang Taiwan's business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst as the company's business grows exponentially. What you will do We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Retail Finance team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards, and performing in depth analysis on financial risks and opportunities. - Design, develop

Staff Data Analyst (SCM Autonomation) Seoul, South Korea About Coupang We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job description: We are seeking an exceptionally pragmatic and results-driven Lead Data Analyst to be the strategic core of our Supply Chain team. Your mission is to solve our toughest inventory challenges-from preventing stockouts to clearing excess goods. This is

Staff, Machine Learning Engineer - Coupang Play Singapore, Singapore About Coupang Play Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports. We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood ”, “Anna ”, and “SNL Korea ”. We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our customers . To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX. We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our customers . Role Overview As a Staff Machine Learning (ML) Engineer at Coupang Play , you will work on our large and increasing catalog of content including streaming video

Inventory Control - All Shifts Riverside, USA We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Reconciles discrepancies in inventory. Performs miscellaneous job-related duties as assigned including but not limited to data entry, consolidation, physical location checks. What You Will Do Cycle Counts - Systemically account for all items that

Principal, Retail Financial Partner Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Team Overview Taiwan Finance team is a finance business partner for Coupang Taiwan's business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Business Partner focusing on Retail domain as the company's business grows exponentially. What you will do - Identify key input/output metrics impacting Retail P&L - Establish ambitious goals for the team and oneself, implementing concrete plans to achieve them, even in ambiguous or complex situations - Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders - Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results - Perform root cause analysis by retrieving the right data and

Senior, Machine Learning Engineer (Eats Search and Discovery) Seoul, South Korea Korean text follows English Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Team Overview Coupang Eats is offering both food delivery and quick-commerce solutions to Korean customers. Additionally the food delivery experience is also available in the Japanese market. Within this space, the team is responsible

Senior Staff / Staff Back-End Engineer Singapore; Singapore, Singapore Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation as a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have maintained since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Team Our eCommerce Engineering group aims to reshape our customers' shopping experience, ultimately making them say, "How did I ever live without Coupang?" Composed of a strong engineering team with diverse skill sets drawn from global talent, eCommerce

Senior Data Analyst, Affiliate Marketing Taipei, Taiwan Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels. You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines. What You Will Do - Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. - Work closely with stakeholders to deep-dive into data issues and provide clear and

Senior Staff, Product Design (Core UX) Seoul, South Korea Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Senior Staff of Product Design, you will be responsible for building and delivering a best-in-class customer experience for Coupang's core e-commerce offerings as we continue to rapidly scale our platforms. You will drive & execute key

Principal, Finance Business Partner (Retail) Taipei, Taiwan Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview: This role will focus on improving key financial metrics, devising measures to fundamentally resolve issues identified through high-level data analysis and formulating long-term solutions for automation in order to support financial decision-making by the management of Coupang. What You Will Do: - Identify key input/output metrics impacting Retail P&L - Establishes ambitious goals for the team and oneself, implementing concrete plans to achieve them, even in ambiguous or complex situation - Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders - Perform root cause analysis by retrieving the right data and diving deep for actionable insights - Facilitate daily communication with senior leaders, exerting a notable influence on both internal and external team members. - Provide constant feedback to stakeholders, raise a

[쿠팡이츠서비스] 배달 협력사 운영 관리 담당자 (Region Management) Seoul, South Korea 회사 소개 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. 조직 소개 Region Management 조직 은 Coupang Eats Services 내에서 지역 단위의 운영 성과를 총괄하고, 배달 대행사(협력사)의 성장과 서비스 품질을 체계적으로 관리하는 핵심 운영 조직입니다. 고객·상점주·배달파트너가 모두 만족하는 배달 경험을 제공하기 위해, 각 지역의 운영 전략 수립부터 협력사 관리, 프로세스 개선, 현장 실행까지 전반적인 운영의 품질을 책임지고 있습니다. Region Management 조직은 고객에게는 빠르고 정확한 배달 서비스, 상점에게는 안정적 주문 처리 환경, 배달파트너에게는 효율적이고 안전한 활동 환경을 제공하기 위해 데이터 기반으로 문제를 진단하고, 실행력 있는 운영 개선을 만들어가는 팀입니다. 업무 내용 - 신규 협력사 모집 및 온보딩 - 정책 운영·문의 응대 - 협력사 성장을 위한 전략적 지원 및 관계 강화 - 지역별·협력사별 성과 지표 설정 및 분석 - 수익성·품질·운영 이슈 모니터링 및 이슈 해결을 위한 현장 컨설팅 - 데이터 기반의 운영 프로세스 개선 및 실행현장 중심의 운영 최적화 - 배달 품질 및 고객 만족도 제고를 위한 현장 운영 정비 - 교육·커뮤니케이션을 통해 협력사 서비스 역량 강화 - 협력사 운영 우수 사례 발굴 및 성공 운영 프로세스를 전 지역으로 확산 자격 요건 - 물류, 유통 등 유관 업종에서 2년