Bunq jobs

SHEQ Manager Amsterdam-NLD posted: Posted 7 Days Ago

CQ Specialist Core QMS Zuchwil, Switzerland posted: Posted 4 Days Ago

Head of QA/QC Jubail, Saudi Arabia posted: Posted 30+ Days Ago

QC Inspector Thailand - Pathumthani (Navanakorn) posted: Posted 30+ Days Ago

Support QA/BA Asia Pacific, India, Karnataka, Bangalore posted: Posted 30+ Days Ago

QC Inspector II Hai Phong, Vietnam posted: Posted 30+ Days Ago

Agent(e) à la collection 7195 Blainville, QC - CFC posted: Posted 30+ Days Ago

Leadership Trainer Amsterdam, Noord-Holland, Netherlands Are you tired of the corporate grind? Ready to join a rebellion? At bunq, we're not just building a banking app; we're starting a revolution to bring financial freedom to everyone on the planet. We move fast, break rules, and get shit done. As our new Leadership Trainer, you won't just be running workshops. You'll be the architect of our leadership corps, the secret weapon who turns our managers into legendary leaders. You'll be the driving force ensuring our teams are empowered, effective, and ready to conquer the world. Take Ownership: - Forge Our Leadership Playbook: Design and build a world-class arsenal of training materials that are as innovative and disruptive as we are. - Launch the Leadership Academy: Roll out a dynamic, high-impact training program that shapes every level of leadership, from new team leads to our executive team. - Be the Coach in the Arena: Provide powerful, one-on-one coaching that unlocks the full potential of our leaders and helps them navigate the battlefield of a fast-growing scale-up. - Prove the Impact: Use data to measure what's working, what's not, and constantly iterate to ensure our "Get Shit Done" culture only gets stronger. - You're a Master of Your Craft with a deep knowledge of what truly effective training looks like (and how to build it). - You're a Natural-Born Coach and a feedback Jedi, skilled at delivering live training that captivates and inspires. - You're a Communication Powerhouse with the ability to connect

QC operator Thailand - Pathumthani (Navanakorn) posted: Posted 30+ Days Ago

KYC (User Verification) Team Lead Sofia, Sofia (stolitsa), Bulgaria At bunq, we make life easy. That means from the moment a user signs up, their journey should be smooth, fast, and hassle-free. When our automated systems need a human touch for verification, our users count on you and your team to be swift, precise, and deliver exceptional service from day one. You'll lead a team of User Verification (KYC) agents, ensuring we welcome our users instantly and securely, so they can start banking with us right away 🏦 Take ownership As our User Verification Team Lead, you will: - Manage User Verification backlogs efficiently, ensuring we always remain proactive and our users don't have to wait. - Find gaps in our processes and propose fixes that boost our operational efficiency, making processes better for both our users and your team. - Support and motivate your team of User Verification Agents to reach their KPIs and grow professionally, fostering a culture of excellence and continuous improvement 🚀 You'll thrive in our environment if this sounds like you: - You have great empathy and high emotional intelligence, allowing you to understand our users' needs and frustrations. - You're a structured thinker who can make decisions independently and confidently. - You're tenacious and relentless, you don't stop until the job is done and our users are happy. - You have a proactive mindset and are excited about integrating AI into daily tasks to make our processes even smarter 🧠 - You're fluent in

AIQ IT Lead Ringaskiddy, Cork, Ireland posted: Posted 3 Days Ago

Fraud Ops Team Lead Amsterdam, Noord-Holland, Netherlands As our Fraud Operations Team Lead , your mission is to lead our first-line defense against fraud. You'll manage and scale our Fraud Operations team to ensure a quick and accurate resolution for all types of fraud threats, protecting our users and their money. Why this matters: At bunq, we make life easy. When our users face a potential fraud threat, they trust us to act with speed, empathy, and precision. You will lead the team that stands on the front lines, ensuring every case is handled with care and efficiency, maintaining user trust and security. Take ownership - Drive operational excellence: lead a high-performing team by setting clear goals, optimizing processes for speed and accuracy, and relentlessly removing blockers. - Own the entire fraud case journey: you'll have end-to-end ownership, from the initial flag and investigation to the final resolution, including all user and third-party communications. - Drive quality & empathy: ensure every investigation is conducted with the highest quality standards and that every user interaction is handled with utmost empathy and care. You'll thrive in our environment if this sounds like you: - You have great empathy and high emotional intelligence, allowing you to understand our users' needs and frustrations. - You're a structured thinker who can make decisions independently and confidently. - You're tenacious and relentless. You don't stop until the job is done and our users are happy. - You have a proactive, AI-first mindset and are excited about

LKQ Parts Delivery Driver M-F 1300 Akron, OH - Triplett posted: Posted 2 Days Ago

Product Owner - Credit Amsterdam, Noord-Holland, Netherlands At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As a Product Lead - Credit, you'll be instrumental in empowering our users with the flexible credit they need to support their lifestyle. You'll spearhead the entire credit domain, from ideation to international launch, building innovative solutions that are simple, transparent, and instantly accessible. Take Ownership As Product Lead - Credit, you'll play a critical role in building a product that truly supports our users' lifestyles. You'll be the driving force behind the mission: "Give me a credit line to support my lifestyle." - Own the entire product lifecycle for our credit offerings, from designing and implementing the product and its underlying infrastructure to continuous maintenance and improvement. - Drive the strategic launch and expansion of our credit products into our current and new markets, navigating the unique complexities of each region. - Obsess over the user journey, collaborating with design and engineering teams to craft a world-class, seamless, and bug-free credit experience. - Work hand-in-hand with legal, risk, and compliance teams to ensure our credit products are not only innovative but also fully compliant with all regulatory requirements. - You have proven skills and a strong track record in product management, especially within the fintech or banking space. - You possess a deep knowledge of banking infrastructure, payment systems, and the core mechanics of consumer credit products. - You're experienced in dealing with

Quality Technician Thailand - Pathumthani (Navanakorn) posted: Posted 30+ Days Ago

Chauffeur(euse) livreur 3567 St-Bruno-de-Montarville, QC posted: Posted Yesterday

Cards Experience Guide Sofia, Sofia (stolitsa), Bulgaria As a Cards Experience Guide, you'll be the first person our user turns to when something goes wrong with a card payment. Whether it's a declined transaction, a suspicious charge, or a request for a refund, you'll step in to make things right - quickly and carefully. You'll review and issue chargebacks and refunds, making sure every case is handled with accuracy and fairness. Just as important, you'll keep our user in the loop the whole time - clearly explaining what's happening, what's coming next, and if any action is needed from their side. Take Ownership By picking up issues quickly, resolving them with the right solution, and keeping them in the loop you will Make Life Easy for our users. You work with the right teams to fix root causes and support payment operations in solving even the most complex problems 🚀 - You speak English fluently and have strong communication skills, while showing empathy - You're a problem solving enthusiast, and can prioritize your work when needed - You've worked in a user-facing role before and know how to handle issues with empathy, clarity, and professionalism - You're comfortable working with data - spotting patterns, drawing insights, and using them to make smart decisions. - You thrill at leading thorough investigations, using your attention to detail for efficient resolution - You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance

Specialist, Customer Success (Vietnamese Speaker) MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara posted: Posted 30+ Days Ago

Fraud Ops Analyst - Night shift Sofia, Sofia (stolitsa), Bulgaria We're all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you'll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules. You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience. Take Ownership • Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️‍♂️ • Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead • Bring empathy and effective communication into every interaction to provide the best support possible - You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time. - You have knowledge of fraud monitoring and prevention - You speak English fluently and have strong communication skills, while showing empathy - You're a problem solving enthusiast, and can prioritize your work when needed - You thrill at leading thorough investigations, using your attention to detail for efficient resolution - You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell - Your expertise in KYC

QA/QC Instrument Engineer Jubail, Saudi Arabia posted: Posted 30+ Days Ago

QC Inspector III Hai Phong, Vietnam posted: Posted 30+ Days Ago

Payment Experience Guide Sofia, Sofia (stolitsa), Bulgaria As a Payments Experience Guide , you'll be our user's go-to hero whenever something goes wrong with a payment. Whether a transfer didn't go through or something just feels off, you'll step in to investigate with care and precision. You'll make sure everything is resolved accurately and fast - no guesswork, no confusion. Take Ownership Your job is more than fixing problems: it's about keeping our users informed , reassured, and confident at every step. You'll explain what's happening, what's next, and what (if anything) they need to do. You'll turn frustrating moments into smooth experiences - and help make banking feel effortless. - Take full responsibility for delivering high-quality, empathetic support in every interaction, ensuring that users always feel heard, understood, and valued throughout their payment journey. - Own the process of handling escalations related to payment issues by investigating thoroughly, coordinating with the right teams when needed, and making sure the user receives a correct and timely resolution. - Act swiftly in picking up SOS conversations, recognizing the urgency of the situation, and ensuring that no user in distress is left waiting - your quick action provides reassurance and builds trust. - Keep users informed every step of the way by setting clear expectations, sharing progress updates, and following through until their issue is fully resolved, creating a transparent and reliable support experience. - You speak English fluently and have strong communication skills, while showing empathy - You're a problem solving

Customer Service - Arabic TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG posted: Posted 30+ Days Ago

Fraud Operations Analyst Amsterdam, Noord-Holland, Netherlands We're all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you'll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules. You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience. Take Ownership • Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️‍♂️ • Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead • Bring empathy and effective communication into every interaction to provide the best support possible - You have knowledge of fraud monitoring and prevention - You speak English and Dutch fluently and have strong communication skills, while showing empathy - You're a problem solving enthusiast, and can prioritize your work when needed - You thrill at leading thorough investigations, using your attention to detail for efficient resolution - You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell - Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus. Your