Fraud Ops Analyst - Night shift

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Fraud Ops Analyst - Night shift Sofia, Sofia (stolitsa), Bulgaria We're all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you'll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules. You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience. Take Ownership • Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️‍♂️ • Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead • Bring empathy and effective communication into every interaction to provide the best support possible - You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time. - You have knowledge of fraud monitoring and prevention - You speak English fluently and have strong communication skills, while showing empathy - You're a problem solving enthusiast, and can prioritize your work when needed - You thrill at leading thorough investigations, using your attention to detail for efficient resolution - You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell - Your expertise in KYC

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