Department Of The Navy jobs

SOFTWARE DEVELOPER Dahlgren, Virginia Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Duties You will conduct Weapon Control Systems system integration efforts, including but not limited to developing software requirements and design, programming, integration, trouble shooting, and data analysis. You will provide leadership through mentoring, supporting the project software development processes and collaborating across all functional areas within the organization and among external stakeholders You will develop and write/code new (or modify existing) computer applications, software, or specialized utility programs following software assurance best practices. You will analyze user needs and software requirements to determine feasibility of design within time and cost constraints. You will confer with systems analysts, engineers, programmers, and others to design application and to obtain information on project limitations and capabilities, performance requirements, and interfaces. You will correct errors by making appropriate changes and rechecking the program to ensure desired results are produced. You will modify and maintain existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance. Education Applicants must meet at least one of the following positive education qualifications requirements of the Office of Personnel Management (OPM)

Software Engineer - Active Secret Clearance Manassas, VA, US Basic Qualifications Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 2+ years of job-related experience, or a Master's degree and 6 months of job-related experience. Agile experience preferred, CLEARANCE REQUIREMENTS: : Department of Defense requires an active Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required . Candidate must be local to area and able to work onsite. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Software Integration Engineer for the Multipurpose Interactive Trainer (MIT) team, you'll be a member of a cross functional team responsible for delivering cutting edge training systems to submarine fleets of both the US Navy and Royal Australian Navy. The MIT team's work is fast-paced and exciting and involves integrating cutting-edge software builds to deliver training for systems and capabilities that are not yet present in the Submarine Fleet. Training is deployed to Navy Bases including San Diego, Pearl Harbor, Bangor, Norfolk, Groton, Kings Bay and Perth, Australia. As a member of our team, you will execute the following tasks: Install, configure, test and maintain operating systems, system services, applic

LEAD POLICE OFFICER Port Hueneme, California Summary You will serve as a LEAD POLICE OFFICER in the FORCE PROTECTION (N34) of NAVBASE VENTURA COUNTY SEC. Duties You will serve as a Lead Police Officer, typically referred to as Sergeants, and will be responsible to your supervisor for ensuring that the work assignments of the other employees of the team are carried out by performing a range of duties. You will provide advanced Anti-Terrorism (AT), Physical Security (PS), Law Enforcement (LE), and Reaction Force (RF) expertise/support at specified CNIC Navy Installations and activities. You will estimate and report on expected time of completion of work, and maintain records of work accomplishments and time expended and prepare production reports as requested. You will give on-the-job training to new employees in accordance with established procedures and practices. You will respond to and investigate complaints while interpreting and enforcing state and federal laws, the Uniform Code of Military Justice (UCMJ), DoD, and Navy regulations, and installation directives, rules and regulations. You will Conduct preliminary and non-criminal investigations in compliance with probable cause requirements. Evaluation When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management

Assistant Manager Customer Service Navi Mumbai, MH, India Company Description: Job Description: We are seeking a friendly and empathetic Assistant Manager Customer Service to join our team in Navi Mumbai, India. In this role, you will be ensuring exceptional customer experiences Develop and implement strategies to improve customer satisfaction and loyalty Handle escalated customer issues and complaints with empathy and professionalism Collaborate with other departments to resolve complex customer inquiries Analyze customer service data and prepare reports for upper management Contribute to the development and implementation of customer service policies and procedures Ensure adherence to quality assurance standards and company guidelines Identify and recommend process improvements to enhance efficiency and customer experience Participate in hiring, training, and onboarding of new customer service team members Qualifications: 5-8 years of customer service experience, with 1-2 years in a supervisory role Bachelor's degree Exceptional communication skills, both verbal and written Strong leadership abilities with a supportive and decisive approach Excellent problem-solving and conflict resolution skills Ability to analyze data and generate actionable insights Strong time management and organizational skills Customer-focused mindset with a commitment to delivering high-quality service Adaptability to changing priorities and ability to work in a fast-paced environment Fluency in English and Hindi Additional Information: The Customer Service Executive supports the Sales team with customer service

Supply Technician (FLO) Portsmouth Naval Shipyard, Maine Summary See below for important information regarding this job. Duties Assist in the operations of the Material Center, Receipt Documentation Office, Receiving, Shop Stores and the NAVSUP WSS Program in direct support of the world-wide Naval Fleet operations. Act as the point of reference for the Production department pertaining to all material requirements. Process receipt and issue shop requirements for material and overhaul repair components, all shop and NAVSUP WSS material delivered and issued from stock. Receive priority 1 issues from the fleet to ensure material gets through the shipyard system to a shipping carrier within a shift. Apply knowledge of the various Inventory systems related to material updates. Conduct pre-inventory surveys, preparation of products and coordinate with personnel in the inventory process. Education Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges

Seeking a Technical Writer to join our very talented team of professionals Manassas, VA, US Basic Qualifications Bachelor's degree in a related specialized area or field, or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position We are seeking an experienced Technical Manual Developer to join our Technical Writing team in support of cutting-edge U.S. Navy submarine systems. The ideal candidate will bring 6+ years of full-time experience developing Navy Technical Manuals, with a strong emphasis on the use of S1000D, and a passion for creating clear, mission-critical documentation. Prior experience developing Submarine Interactive Electronic Technical Manuals (IETMs) for AN/BQQ-10, AN/BYG-1, or AN/BLQ-10 systems is highly desirable. In this role, you will develop Electronic Technical Manuals for advanced Sonar, Combat, Weapons, and Electronics systems designed by GDMS-documentation that sailors rely on every day to keep warfighting submarines operational in the harshest environments. Duties Responsibilities: Directing and assisting procedure development, troubleshooting, and maintenance in a Lab environment and onboard US Navy Submarines (very rare occasio

Craft the Future of CWL/MTWS: Technical Writer Opportunity at GDMS Manassas, VA, US Basic Qualifications Bachelor's degree in a related specialized area or field, or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position We are seeking an experienced Technical Manual Developer to join our Technical Writing team in support of cutting-edge U.S. Navy submarine systems. The ideal candidate will bring 6+ years of full-time experience developing Navy Technical Manuals, with a strong emphasis on the use of S1000D, and a passion for creating clear, mission-critical documentation. Prior experience developing Submarine Interactive Electronic Technical Manuals (IETMs) for AN/BQQ-10, AN/BYG-1, or AN/BLQ-10 systems is highly desirable. In this role, you will develop Electronic Technical Manuals for advanced Sonar, Combat, Weapons, and Electronics systems designed by GDMS-documentation that sailors rely on every day to keep warfighting submarines operational in the harshest environments. Duties Responsibilities: Directing and assisting procedure development, troubleshooting, and maintenance in a Lab environment and onboard US Navy Submarines (very rare occasio

CRANE OPERATOR Groton Submarine Base, Connecticut Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Duties You will operate floating and all-terrain hydraulic boom Category 1 cranes for critical lifts involving submerged loads, ship equipment, and weaponry. You will perform precision positioning of sensitive materials, including radioactive components, ammunition, and torpedoes, often communicating by hand signal or radio. You will operate a variety of heavy equipment, such as loaders, backhoes, and vacuum trucks, to support public works maintenance projects like excavation and snow removal. You will lift large, geometrically complex loads that may require the use of more than one crane operating near maximum capacity. You will perform routine maintenance on all operated equipment, including cleaning, fueling, oiling, and replacing wire rope to ensure it remains in safe, clean condition. Evaluation In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume is the key means we have for evaluating your skills, knowledge,

Electronic Warfare Fleet Liaison USA CA Point Mugu posted: Posted 10 Days Ago

Engineering Lead, Planning Yard, HM&E Team Brunswick, ME, US Job Description The DDG 51 Planning Yard Hull, Mechanical & Electrical Engineering team develops Ship Changes and Ship Installation Drawing packages for installation and upgrade of DDG 51 HM&E systems. The HM&E Engineering Lead is charged with leadership and oversight of the HM&E team's performance in execution of our tasking, and coordination with our Navy customers and vendors to Engineer and Integrate new changes. Engineering Leads in BIW's Lifecycle Engineering Department perform technical duties and also provide leadership and supervision to teams of Engineers, Technicians, and BMDA Associate Engineers to accomplish BIW Planning Yard (PY) contract tasking and support in-service US Navy Destroyers. Engineering Lead is a technical and supervisory role accountable to PY Engineering Management. This position demands a proactive leader who can communicate extremely effectively and manage our unique processes. This position will interface regularly with BIW Program Management and Navy Engineers and Managers. Operating with the Business Operating System (BOS) The Engineering Lead will ensure compliance with safety, quality, technical, and performance standards and have goals to further develop and expand PY's Engineering workload. A moderate to high level of overtime is expected. Key Responsibilities Safety Leadership: Be a safety leader for your team and ensure that each person leaves in the condition they came in. Ensure all safety training is completed on time. Process Execu

Waiter/Waitress Newport, Rhode Island Summary This position is located in the Naval Station Newport, Newport, RI, Regional Support Services Program, Morale, Welfare and Recreation (MWR) Department, Recreation Division. The purpose of this position is to provide food and beverage service for catered functions, conference and/or special events.***Positions are located at All Hands*** Duties This position may perform all or some of the following duties as assigned: Performs beverage service functions, in a bar or lounge area. Asks patrons what beverages are desired and writes the order on a guest check. Describes or suggests cocktails, highballs, wines, or other beverages upon request. Gives order to bartender. Receives and places beverages on a small tray and serves patrons. Adds fruit or decorations to cocktails, as required. Collects payment from patrons and settles account with bartender or cashier. Observes when patron leaves and clean tables. Returns used glassware to bar. Maintains clean work area. Performs other related duties as required Must meet minimum age requirement. Education This position does not have a positive education requirement. Evaluation All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting

Account Executive Navy & USMC All, Indiana, United States of America Embrace the opportunity to become an Account Executive, Navy & USMC, managing key military accounts and driving IT solutions for the US Navy and Marine Corps. Leverage your expertise in account management, federal contracting, and IT strategy to deliver business value and foster strong customer relationships. Shape the future of defense technology with HPE.

FABRIC WORKER SUPV II Pearl Harbor Naval Base, Oahu, Hawaii Summary You will serve as a FABRIC WORKER SUPERVISOR II in the COATING AND PRESERVATION DEPARTMENT (c970) of PEARL HARBOR NSY AND IMF. Duties You will serve as a second level supervisor overseeing nuclear and non-nuclear operations relating to the Sail Loft and has full technical responsibility for the quality, quantity and timeliness of work produced. You will plan and organize operations of the work groups which includes receiving and reviewing work assignments directly from the Planning Section. You will research information concerning prefabrication, modification and installation of nuclear and non-nuclear containment enclosures. You will initiate action to procure/manufacture tools/equipment required to support nuclear and/or non-nuclear work. You will plan or review plans of subordinate supervisors for layout of particularly difficult and important jobs. Evaluation In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation

ENGINEER/SCIENTIST Dahlgren, Virginia Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Duties You will be working advanced combat system integration technical activities. You will apply systems engineering, requirements engineering, systems engineering process/management, architecture engineering and initial design on advanced integration concepts. You will provide subject matter expertise to NSWCDD and contribute to engineering efforts for the areas of capability upgrades into combat systems such as AEGIS, LCS, DOG 1000, and SSDS. You will be part of a team responsible for the development of architecture, requirements, and integration options for surface combat systems, including development of integration concept models/papers and support for performance and cost analysis. You will work closely with various agencies, warfare centers, academia and across departments to lead, develop and oversee system engineering efforts. You will provide programmatic support to sponsors and stakeholders in areas related to Combat Systems and new weapon integration in combat systems. Education Applicants must meet at least one of the following positive education qualifications requirements of the Office of Personnel Management (OPM) Qualifications Standards Manual: For the 0801 Professional Engineering Series and 0850 Electrical Engineering Series: Degree: Engineering. To be acceptable, the program must:

Test Engineer I/II - Systems Groton, CT, US Overview Department 408 performs logistics changes and support to supported submarine classes and creates and maintains maintenance products to supported submarine classes. Key Responsibilities: Develop new or modify existing maintenance requirements for submarine systems and components for all classes Manage the development of the associated maintenance products. Conduct Reliability Centered Maintenance (RCM) analyses to identify the most applicable and effective maintenance, who should conduct it and how often it needs to be accomplished. Qualifications Required: At least 6 years of U.S. Navy submarine experience. Proficiency with MS OFFICE applications. Preferred: Experience with navy maintenance conduct and documents. Naval Nuclear Trained Skills This position requires strong decision making, program management, work ethics, and the ability and willingness to learn new processes. Candidate must be highly motivated, perform independently, as well as interact with other groups and organizations. The candidate must possess strong interpersonal and communication skills including technical writing. Candidate must have the ability to interpret drawings, specifications, and other technical documents.

General Business and Industry Solomons, Maryland Summary You will serve as an Acquisition Program Specialist in the Fleet Readiness Center Aviation Support Equipment Commander, Fleet Readiness Centers (COMFRC). Duties You will serve as a Senior Acquisition Program Analyst and alternate Contracting Officer's Representative You will manage the complete lifecycle of acquisition and procurement programs to ensure the operational readiness of the Navy's aviation support equipment. You will manage project priorities, interpret broad guidelines, and exercise independent judgment to resolve complex issues. You will employ analytical and problem-solving techniques to address complex acquisition issues. Evaluation In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork BUSINESS OPERATIONS COST AND/OR PRICE ANALYSIS COMPUTER LITERACY CONTRACT PERFORMANCE MANAGEMENT GOVERNMENT PURCHASE CARD This recruitment will utilize

ELECTRICIAN Naval Air Station Jacksonville, Florida Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Domestic DIB, MRTFB Direct Hire Authority. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. Duties You will install, repair, modify, troubleshoot, load and test new and existing electrical line, circuits, systems, fixtures and controls located in and near installation building and structures. You will plan and determine the routing, placement, type, size, gauge, balance, load, continuity and safe operation of circuits, systems, equipment and controls. You will perform preventive maintenance on equipment and systems following preventive maintenance guides and trade knowledge. You will use standard techniques and tools to make repairs entailing similar tasks as directed on less complex electronic equipment. Evaluation In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You

LIBRARY TECHNICIAN (LIBRARY ASSISTANT) Guam, Guam Summary This position is located at the Library, Naval Base Guam (NBG). The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs. Duties Major duties and responsibilities are summarized below. Library Front Desk/ Customer Service Support: - Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities. - Registers library users so that these patrons may borrow library materials. - Circulates library materials to patrons (checking library materials in and out} by using HQ approved Integrated Library Systems (ILS) software. - Removes items from the book drop daily and clears these items from patron accounts. - Reports high circulation items which are in poor condition or missing to supervisor. - Compiles weekly overdue reports and cans patrons regarding overdue items from report findings to request that materials be returned. Reports overdue materials issues to supervisor for resolution. - Completes weekly, monthly and quarterly program and collection usage reports. - Assists with processing interlibrary loan requests. - Re-shelves new and returned library materials. - Responds to routine and non-technical requests for information and questions to access, identify and/or locate virtual and physical library materials. - Assists with collection weeding projects. - Assists with patron computer usage and troubleshoots minor hardware and software issues. - Assists patrons with library equipment such as printers, copiers, computers,

Mechanical Engineer I/II Groton, CT, US Overview The Waterfront Mechanical Engineering department provides Engineering oversight for the design and construction of a variety of components that are on-board VIRGINIA Class submarines. Some of the components and mechanical systems that fall under the waterfront engineering cognizance are as follows: Internal mechanical systems such as weapons shipping and handling, the torpedo tubes and the payload tubes External mechanical systems such as the towed sonar, hatches and the secondary propulsion unit Vendor produced components such as the reverse osmosis system, the atmospheric monitoring system, and the diesel generator system As an Engineering on the waterfront, the role is to provide engineering oversight of the design of the components and systems, support the procurement of some of the components and systems, troubleshoot the systems during installation at time of new construction and also provide engineering support of the systems during post-delivery service periods. In doing so, some of the products worked on and activities that take place on during the day-to-day basis are as follows: Engineering calculations Engineering dispositions (written technical evaluations) and Letter writing Departmental and companywide engineering Instruction development On-board submarine issue investigation and issue resolution Mentoring opportunities Teamwork collaborations to solve complex problems. Bounding of Vendor non-conformances To support the needs required of the waterfront

Business Development Executive - Navi Mumbai (Hunting/Farming)

Supervisory Recreation Specialist (Liberty Coordinator) Virginia Beach, Virginia Summary This position is located in the Community Recreation Division, of the Morale, Welfare and Recreation (MWR) Department, located within Commander, Navy Installations Command (CNIC). Manages and administers a comprehensive and diverse year round recreation program and various recreation facilities. Also, plans, promotes and implements a variety of MWR or Community Recreation programs/ activities in support of MWR programs and base wide special events. 2 POSITIONS AVAILABLE: LITTLE CREEK FORT STORY Duties Performs supervisory duties which include assigning work, defining priorities, selecting and recommending applicants for hire, evaluating performance, recommending pay adjustments/awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted. Supervises federal civil service employees at the NF-01/GS-l/2/3, NF-02/GS-4, NF03/GS-5/6/7/8, NA-05 or NA-8, whether FT, PT, Flex, or temporary; assigned military employees; non-Federal workers; unpaid volunteers; student trainees, or others. Authorizes personnel action requests (SF-52) and ensures timekeeping documents are submitted in accordance with local direction. Ensures interviews and selection of new hires is performed in accordance with established hiring practices. Provides outdoor field experiences related to above skill training in the form of day and weekend trips. Leads day-to-day operation of multiple programs to which assigned; assists with staffing, training and scheduling. Program Management Uses creativity to plan, promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards. Coordinates leisure skills development activities and classes. Organizes community special

Accounting Specialist Navi Mumbai (IND) posted: Posted 9 Days Ago

Contingent Worker Maharashtra, Navi Mumbai posted: Posted 26 Days Ago

ADMINISTRATIVE SPECIALIST NF3 San Diego, California Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Duties Coordinates and performs a wide variety of responsible administrative functions in support of upper-level management functions. Organizes flow of operational program processes in an office environment. Establishes status of actions on numerous projects and program operations. May serve on a variety of advisory committees. May be delegated signatory authority for selected administrative matters. Reviews and interprets directives and regulations. Maintains official files. Advises staff on development and implementation of local administrative directives and procedures. Develops internal policies, procedures and work methods affecting administrative management operations. Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format. Collects, compiles and organizes information and data to meet administrative requirements. Prepares correspondence and drafts instructions. Facilitates methods for automating reposts and correspondence. Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations. Manipulates data to meet presentation and report requirements. Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation. Receives telephones callers, visitors, complaints, visitors, complaints and outside contracts and directs them to