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Senior Instructor, Customer Success

Salesforce - Indiana - Indianapolis; Illinois - Chicago; Texas - Austin; Georgia - Atlanta; Texas - Dallas

Posted May 21, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Source-linked last checked May 7, 2026
Salary
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401(k) match
Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Schedule

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Weekend work
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Application

Cover letter
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Assessment
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Deadline
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Where they hire

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About this role

Senior Instructor, Customer Success Indiana - Indianapolis; Illinois - Chicago; Texas - Austin; Georgia - Atlanta; Texas - Dallas Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you'll deliver engaging, high-impact training experiences that help individuals and organizations adopt Salesforce technologies with confidence and clarity. Our Instructors are more than trainers - they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you'll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach. We're looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people - enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem. What You'll Do Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience Lead engaging, interactive sessions that encourage participation, discussion, and practical application Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs Partner cross-functionally with Content Development, Customer Success and Product Management teams to

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