Collections Analyst

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Collections Analyst Indiana - Indianapolis About the Role: Are you ready to elevate your career? Join our team as a Credit and Collections Specialist and play a vital role in our financial operations. You'll ensure our customers stay on track while contributing to the success of our business. This is your opportunity to grow, make an impact, and be part of a dynamic team. Key Responsibilities: - Customer Engagement: Initiate proactive collection calls to customers, using sound business judgment to assess account solvency and payment willingness. - Payment Support: Assist customers in staying current on payments by providing necessary documentation and support. - Billing Resolution: Collaborate with the Sales Operations team to resolve billing disputes and ensure customer satisfaction. - Account Management: Identify and escalate problematic accounts to Credit and Sales management for timely resolution. - Financial Distress Support: Partner with credit analysts to manage financially distressed accounts, negotiate payment plans, and recommend suspensions when needed. - Process Improvement: Contribute to process improvement projects to enhance operational efficiency. - Reporting and Compliance: Provide detailed portfolio reports to credit management and ensure adherence to company policies. - Team Training: Share your expertise by training and mentoring team members as needed. Qualifications: - Minimum of 1+ years of experience in customer service or collections. - Strong communication and negotiation skills. - Ability to collaborate effectively with cross-functional teams. - Detail-oriented with excellent organizational skills. - Proficiency in [insert relevant tools/software, if applicable]. Why Join Us? - Be part of a team that

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