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Specialist, Customer Care

RXO INC - Marietta, Georgia

Posted Jun 6, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
Not verified
401(k) match
Reported not verified - source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Specialist, Customer Care Marietta, Georgia Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Care Specialist at RXO, you will provide excellent customer service to internal and external customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Take ownership of customer needs and work internally on behalf of the customer Identify the causes of problems and take appropriate resolution steps Respond to customer inquiries promptly Escalate issues appropriately Enter data accurately for all customer interactions At a minimum, you'll need: 1 year of related work experience Experience with Microsoft Office (Outlook, Word, PowerPoint, and Excel), and other business-related applications It'd be great if you also have: High school diploma or equivalent 3 years of customer service experience 1 year of transportation industry experience Availability to work a variety of shifts Familiarity with CRM technology, e.g., Salesforce.com Ability to identify and help implement continuous improvement solutions Ability to understand instructions and pre-established guidelines to perform required tasks Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up

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Apply link verified; last checked Aug 3, 2026.

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