Customer Experience Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Experience Specialist Newnan, GA, United States Reporting to the Customer Experience Manager of the Newnan, GA manufacturing facility, we are actively seeking a results-oriented Customer Experience Specialist. The Customer Experience Specialist serves as the customer's champion throughout the organization and is responsible for implementing key initiatives that provide product, process, and customer service excellence on behalf of the company. The position is key in elevating the customer experience and bringing the Voice of the Customer (VoC) into the Newnan facility and beyond. This position will serve as a primary link between our external customers and internal departments including Sales, Production Planning, Scheduling, Quality, Manufacturing, CAD (Computer Aided Design), Accounting and Information Services functions. The ideal candidate will have a strong customer service orientation with a demonstrated commitment to providing exceptional value on behalf of Bonnell's customers. Of particular importance will be the candidate's ability to contribute to the organization's environment of trust, team collaboration, cooperation, learning and personal growth. The chosen candidate will work on-site, with an expectation of moderate travel. We are specifically targeting candidates that can demonstrate a history of providing positive customer service experiences for both internal and external customers, while balancing timely and cost-effective delivery solutions to our customers. The company is currently growing capacity, and we serve diverse markets such as building and construction, electronics, transportation, and lighting. We sell directly to fabricators, end users, OEM's, and distributors, and our current capabilities allow us to offer a wide range of products, both mill and

Read the full description at fa-evgk-saasfaprod1.fa.ocs.oraclecloud.com. FewerJobs shows a preview and links to the original posting.