Sr. Business Manager Analyst - Data Analytics

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Business Manager Analyst - Data Analytics Aguadilla, Puerto Rico Sr. Business Manager Analyst - Data Analytics Aguadilla, Puerto Rico (On-site) Job Description Role Summary This role serves as the primary business-facing analytics partner for the Customer & Product Support (Customer Experience) organization. The Senior Business Data Analyst translates complex customer, operational, and financial data into clear, actionable insights that influence executive decisions, shape CX strategy, and drive measurable business outcomes. This role operates with a principal-level mindset: owning problem framing, insight integrity, and executive storytelling in a highly regulated, matrixed enterprise environment. Responsibilities Key Responsibilities Business Insight & Strategic Influence Partner with Customer Experience, Product Support, Operations, and Business Unit leaders to identify high-impact CX analytics use cases Translate ambiguous business questions into structured analytical approaches and decision-ready insights Develop executive-ready narratives that connect customer experience data to operational performance, risk, cost-to-serve, and customer retention Serve as a trusted advisor to senior leaders, influencing priorities through data-backed recommendations CX Measurement & Intelligence Lead interpretation and application of CX metrics (e.g., satisfaction, loyalty, effort, operational outcomes) within a B2B aerospace context Integrate data across customer, service, supply chain, and support journeys to highlight systemic pain points and improvement opportunities Ensure metrics are applied consistently and responsibly across functions Analytics Enablement & Governance Define standards for insight development, reporting, and visualization within the CX analytics domain Partner with Data Engineers and Data Scientists to ensure analytical outputs are business-relevant and consumable Promote adoption of dashboards, self-service tools, and AI-enabled insights through

Read the full description at icfcjb.fa.ocs.oraclecloud.com. FewerJobs shows a preview and links to the original posting.