CRM Operations Associate
Fanduel - New York City
Posted Feb 6, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- Verification
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- Salary
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- 401(k) match
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Schedule
- Shift type
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- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
CRM Operations Associate New York City THE POSITION Our roster has an opening with your name on it FanDuel is looking for a CRM Operations Associate to help execute our CRM communication strategy and marketing initiatives. You will play a key role supporting FanDuel's customer engagement programs with increased ownership and strategic responsibility. You will gain deep exposure and work closely with product and engineering teams to drive communication optimization. This is an exciting opportunity to lead individual projects and help elevate revenue driving marketing initiatives at a premier gaming company. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play - Project Leadership & Ownership: Lead and manage individual CRM projects from conception to completion, taking full accountability for project deliverables, timelines, and outcomes. Partner with cross-functional stakeholders including product, engineering, and business teams to identify communication optimization opportunities and drive innovation initiatives that enhance communication strategies and effectiveness. - Strategic Campaign Development: Collaborate with various stakeholders to build key marketing campaigns that drive customer engagement and high value actions, using data driven insights and a strong understanding of business priorities. Help define the customer marketing strategy & roadmap to achieve ambitious engagement, retention, and reactivation goals specific to players. Develop communication personalization at scale across all marketing campaigns by leveraging data
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