Senior Manager I, FC Management

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Manager I, FC Management Chiba, Japan 会社概要 Coupang Japan G.K. は、Coupang, Inc.（NYSE: CPNG）の完全子会社です。Coupang, Inc.はNYSE（ニューヨーク証券取引所）に上場しているFortune 132企業で、テクノロジー企業として知られています。 Role Overview As the Operational Manager for CGF, you will be the key leader responsible for the end-to-end fulfillment operations across all CGF warehouses. You will oversee all physical activities-from inbound receiving and inventory management to picking, packing, and outbound dispatch. Your mission is to ensure operational excellence, high-level efficiency, and strict adherence to SLAs, while scaling operations to handle peak season surges. Key Responsibilities 1. End-to-End Fulfillment Oversight - Operational Execution: Lead the daily operations of all fulfillment centers, ensuring seamless execution of inbound (receiving/put-away), inventory control, and outbound (picking/packing/shipping) workflows. - KPI Management: Own and drive key operational metrics, including Service Level Agreements (SLAs), Inventory Record Accuracy (IRA), order fulfillment rates, and on-time shipment performance. - Resource Optimization: Strategically allocate manpower, equipment, and consumables based on volume forecasts to maximize productivity and cost-efficiency. 2. Quality, Compliance, and Safety - SOP Development: Design, implement, and continuously refine Standard Operating Procedures (SOPs) to ensure consistent, high-quality operations across all global sites. - Incident Management: Establish rapid-response mechanisms for operational exceptions (e.g., lost/damaged packages, mis-shipments) and drive Root Cause Analysis (RCA) to prevent recurrence. - Safety & Standards: Ensure all warehouse facilities strictly adhere to 5S methodology and local workplace health and safety regulations. 3. Vendor & Stakeholder Management - 3PL Performance: Conduct regular audits and performance reviews of third-party logistics (3PL) partners to ensure they meet the company's stringent quality requirements. - Cost Control:

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