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Account Manager

Avepoint Inc - Melbourne, Victoria, Australia; Sydney, New South Wales, Australia

Posted Apr 3, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Not verified last checked Jun 13, 2026
Salary
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401(k) match
Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work
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Application

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Assessment
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Deadline
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Where they hire

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About this role

Account Manager Melbourne, Victoria, Australia; Sydney, New South Wales, Australia About the position: Your job is to work with a dedicated patch of our existing customers as an Account Manager to be their key point of contact. Your role is to establish a trusted advisor relationship to achieve and expand customer goals resulting in account renewal, upsell and cross-sell. You'll be responsible for the AvePoint vison and strategy for these customers. In this role, you are tasked with renewing and expanding our footprint within your territory of existing customers. You will help your customers with any questions or issues they may have (with the support of our team), as well as build your relationships within the customer to identify new customer pain and business challenges. You will work with our team to successfully close new deals by listening to your customers, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: - Owning a book of business with assigned customers that you are responsible for selling, supporting, educating, and growing through regular, systematic touchpoints. - Acting as the single point of contact for existing AvePoint customers in your account patch - Maintaining and building relationships with existing key contacts - Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company - Ownership of the commercial sale - Managing complex sales cycles with a consultative sales approach - Securing the renewals

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