Client Services Department - Claims

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Client Services Department - Claims Jakarta, Indonesia Support Claims matters Input all Notification/PLA/DLA into system Data migration from legacy system to GRU Indonesia Communication and management of internal and external collaborators' expectations Build client relationship in tandem with Client Relationship Manager, working as a Client Team Support carrier meeting for specific claims Support claims data analysis and reporting. Monitor claims SLAs and take accountability for performances. Issue claims/cash calls in accordance with contract terms and SLA Submission of claims supporting documents within 1 working day of receipt from the clients to the reinsurers Adhoc Matters Actively engage with Finance colleagues for the efficient collection of balances Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practice Any other duties as required by the management. We're hiring! We are looking for a Client Services Department - Claims to join our Reinsurance team in Indonesia. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Role & Responsibilities: Support Claims matters Communication and management of internal and external collaborators' expectations. Build client relationship in tandem with Client Relationship Manager, working as a Client Team. Support carrier meeting for specific claims Support claims data analysis and reporting. Monitor claims SLAs and ensure performance standards are met.

Read the full description at apacenglish-careers-aon.icims.com. FewerJobs shows a preview and links to the original posting.