Client Services Department - Claims

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Client Services Department - Claims Jakarta, Indonesia Support Claims matters Input all Notification/PLA/DLA into system Data migration from legacy system to GRU Indonesia Communication and management of internal and external collaborators' expectations Build client relationship in tandem with Client Relationship Manager, working as a Client Team Support carrier meeting for specific claims Support claims data analysis and reporting. Monitor claims SLAs and take accountability for performances. Issue claims/cash calls in accordance with contract terms and SLA Submission of claims supporting documents within 1 working day of receipt from the clients to the reinsurers Adhoc Matters Actively engage with Finance colleagues for the efficient collection of balances Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practice Any other duties as required by the management. We're hiring! We are looking for a Client Services Department - Claims to join our Reinsurance team in Indonesia. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Role & Responsibilities: Support Claims matters Communication and management of internal and external collaborators' expectations. Build client relationship in tandem with Client Relationship Manager, working as a Client Team. Support carrier meeting for specific claims Support claims data analysis and reporting. Monitor claims SLAs and ensure performance standards are met.

Read the full description at apacenglish-careers-aon.icims.com. FewerJobs shows a source-linked preview and links to the original posting.