Technical Program Manager, IES DEX

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About this role

Technical Program Manager, IES DEX Bengaluru, Karnataka, IND Opportunity to help build and lead a transformative program from the ground up! Join us in a rare ground-floor opportunity to shape and lead a critical program within Amazon's IES DEX organization. We're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space, with a mission-critical goal of increasing Units Per Box, driving significant cost-to-serve savings for Amazon. As a Technical Program Manager, you'll be responsible for defining and managing the lifecycle of this complex, cross-functional program. You'll work across both customer-facing products and core infrastructure, orchestrating efforts throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll coordinate the development of high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon. What makes this role particularly exciting is the multi-dimensional nature of the technical challenges and the opportunity to drive significant business impact. You'll manage initiatives spanning real-time incentive vending and clawback mechanisms, sophisticated abuse prevention algorithms, and precise customer targeting solutions. Our organization has evolved to develop robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges. Candidates should have the technical depth to guide the design and implementation of complex distributed systems that run at Amazon scale, while also possessing the leadership skills to grow

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