Sr PM, Mktg Ops (Agentic), Channel Technology & Operations

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

Median wage (BLS OEWS)

$93,011 national median

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

68% above the BLS national median for marketing aggregate.

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr PM, Mktg Ops (Agentic), Channel Technology & Operations Seattle, Washington, USA Marketing technology support is going through a fundamental shift, and this role is at the center of it. You will drive the transformation of Marketing Technology Operations from a reactive, ticket-driven support model to a proactive, agentic one. This is not a one-time project. You will lead the program to build and operationalize agentic support capabilities, and then continue to run and improve those operations as part of the team's long-term operating model. In the near term, you will deconstruct legacy support workflows and rebuild them into intelligent, system-led processes where AI agents handle intake, classification, diagnosis, routing, and, where possible, resolution without human intervention. You will shift the support model toward proactive detection and prevention, using signals, telemetry, and agent-driven monitoring to surface and resolve issues before they reach end users. As the program matures, you and the team will operate and continuously improve these agentic systems as the steady-state way the organization runs. You will partner closely with Product and Engineering to ensure agentic capabilities are reliable in production, while also supporting Product's agentic content supply chain journey by providing operational readiness and front-line feedback. You will lead change management efforts to transition marketers from legacy workflows to new agentic ways of working, ensuring adoption is smooth, well-supported, and sustained. This role steps into an environment already in motion. Two builders are actively developing next-generation intake, triage, and automation workflows. You will lead this program, bringing

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.