Program Manager, Seller External Relations

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About this role

Program Manager, Seller External Relations Arlington, Virginia, USA Are you interested in leveraging your program management skills to join a dynamic team responsible for improving public perception of selling on Amazon worldwide? The Seller External Relations (SER) team is seeking an experienced, results-oriented Senior Program Manager to support the Sellers in Your Community (SIYC) initiative-a role that balances external engagements with internal program coordination across Amazon business teams. Through the SIYC initiative, we engage with small businesses in Amazon's store, amplify their stories externally, and advocate for them internally. Our work extends across the Americas, including Brazil, Canada, and Mexico. This role serves as the strategic coordination point between the SIYC team and cross-functional SER teams, ensuring alignment on engagement approaches while executing initiatives that drive measurable small business growth and improve perception of the Amazon store. This position requires both strategic vision and operational excellence-you'll develop high-level strategic initiatives in partnership with Public Policy while also coordinating internal reporting and execution in line with Amazon's ways of working (QBRs, monthly goals, flashes, etc.). You'll work closely with Public Policy, Public Relations, marketing, product, legal, research and insights, and executive teams across the third-party business to design and accelerate programs that support and amplify seller success. The ideal candidate thinks strategically, takes initiative, and dives deep into details. They have strong business judgment, the ability to earn trust and influence cross-functional teams, embrace ambiguity, ramp quickly, and are skilled at communicating complex issues simply and convincingly to a wide range

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