Operations Manager, Devices Global Logistics (DGL)

Benefits

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About this role

Operations Manager, Devices Global Logistics (DGL) Sao Paulo, Sao Paulo, BRA Amazon Devices & Services are some of the most innovative and fastest growing products at Amazon, including Kindle, Fire TV, Echo, Ring, Blink, and Amazon Leo. This position provides an opportunity to manage Amazon Device fulfillment and transportation to individual and business customers throughout Brazil. The Operations Manager will serve as the business operations lead for Brazil, working cross-functionally across Supply Chain, Manufacturing, Account Management, and External Fulfillment Providers to ensure excellence in warehouse operations and on-time performance. This role requires fluency in Portuguese and English to effectively manage local third-party logistics (3PL) partners and collaborate with global stakeholders. Key job responsibilities Strategic Leadership: • Lead complex, cross-functional initiatives across Transportation, Operations, Business Intelligence, Sales, Accounting, Finance, and Legal, ensuring alignment among diverse stakeholders across multiple geographies • Partner with supply chain experts across Devices Global Logistics (DGL) to drive, support, and influence strategic business initiatives that enable network scalability • Conduct business reviews with Senior Leadership, presenting insights, risks, and recommendations • Evaluate warehouse topology and facility design to optimize network efficiency across Brazil operations Operational Excellence: • Manage supply chain and fulfillment constraints against business and sales organization demands • Collaborate with 3PL operation field leaders to identify and implement innovative technology solutions and scale operational productivity • Drive operational consistency through network-wide process standardization initiatives • Work closely with cross-functional teams and 3PL partners to proactively identify and remove operational obstacles • Analyze operational barriers systematically,

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