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Trustmark Corp

37 open roles indexed with location, benefit, and apply-link signals where available.

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  • Relationship Banker II - Float

    Freeport, FL, US

    unspecified Salary not disclosed

    Relationship Banker II - Float Freeport, FL, US Overview Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions. Floaters will travel between assigned branch locations and are encouraged to apply for open positions for permanent placement. Responsibilities Coach and serve as a mentor to Relationship Bankers and Tellers Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers Handle the cash shipment and vault management for a branch Ability to handle the origination of consumer loans. Identify customer needs and make the appropriate referrals through proactive sales/service efforts Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc. Deliver an exceptional customer experience that follows Trustmark's service standards Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transact

  • Relationship Banker I

    Ridgeland, MS, US

    unspecified Salary not disclosed

    Relationship Banker I Ridgeland, MS, US Overview Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions. Responsibilities Identify customer needs and make the appropriate referrals through proactive sales/service efforts. Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc. Deliver exceptional customer experience that follows Trustmark's service standards. Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts). Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed. Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales. Making outreach calls to customers and/or prospects. Comply with the bank's guidelines, policies, procedures, and standards of performance. Perform addit

  • Private Wealth Advisor I/II/III

    Birmingham, AL, US

    unspecified Salary not disclosed

    Private Wealth Advisor I/II/III Birmingham, AL, US Overview This position is responsible for designing and delivering tailored wealth strategies for high-net-worth individuals and families. Success is measured by new client acquisition, retention, and growth of an existing portfolio. The advisor ensures each client receives a personalized Trustmark experience that reflects their goals and preferences. **This position may be filled as a Level I, II or III. Additional responsibilities and qualifications apply. Responsibilities Serve as the primary relationship lead for high-net-worth clients ensuring they can access the firm's full suite of solutions. Partner with Portfolio Managers, Private Wealth Client Executives, and Financial Planners to evaluate a client's financial picture and develop comprehensive short and long term plans. Drive business development by creating and executing strategies to expand the client base and promote the bank's full capabilities. Identify opportunities to deepen relationships by reviewing client holdings-including those outside the firm-to consolidate assets or introduce additional services such as credit, fiduciary support, or financial planning. Manage a robust sales pipeline, ensuring consistent movement through the sales cycle and achievement of revenue targets. Lead ongoing relationship reviews with internal partners to ensure client objectives remain on track. Coordinate communication and activities across the advisory team, recommending wealth solutions as needed. Build strong internal and

  • Identity & Access Management Engineer I

    Ridgeland, MS, US; Within Trustmark's Geographic Footprint, UNAVAILABLE, US

    unspecified Salary not disclosed

    Identity & Access Management Engineer I Ridgeland, MS, US; Within Trustmark's Geographic Footprint, UNAVAILABLE, US Overview The responsibility of this position includes supporting, enhancing, and leading the design, implementation, and ongoing operation of the Identity Governance and Administration (IGA) program, with responsibilities aligned to experience level. This role supports application onboarding, workflow configuration, identity lifecycle management, and the reliability of IGA systems to ensure effective access governance. The position contributes to protecting the confidentiality, integrity, and availability of organizational data by implementing and maintaining controls for access provisioning, deprovisioning, certification, and access reviews. As proficiency increases, the Identity and Access Management (IAM) Engineer assumes greater accountability for solution architecture, technical leadership, and strategic advancement of the IAM program. Responsibilities Support SailPoint Identity Security through configuration, maintenance and application onboarding, including connector configuration and testing. Assist in implementing identity lifecycle processes, including joiner, mover, and leaver events. Support RBAC models, access certifications, and separation-of-duties configurations to ensure effective access governance. Execute access provisioning, deprovisioning, and role changes according to defined standards. Perform integrations with on-prem and cloud directories and supported cloud platforms. Assist with reporting, metrics, and audit evidence collection for access reviews an

  • Relationship Banker - Branch Supervisor

    Brookhaven, MS, US

    unspecified Salary not disclosed

    Relationship Banker - Branch Supervisor Brookhaven, MS, US Overview The Branch Supervisor is responsible for the supervision of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities. Responsibilities Crosstrain, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals Promote the branch's efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank's current focus, campaign, or needs. Conduct sales calls and customer meetings Take and process loan applications, interview applicants, and clear exceptions and past dues Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures. Ensure marketing materials and personnel in the branch comply with current regulations and policies Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability Interview prospective employees and hire candidates to fill vacanci

  • Financial Crimes Card Claims Support Specialist

    Jackson, MS, US

    unspecified Salary not disclosed

    Financial Crimes Card Claims Support Specialist Jackson, MS, US Overview The purpose of this job is to provide support to the Analyst within Financial Crimes Card Claims. Responsibilities Review and log affidavits/declarations as they are received. Based on the consideration of Regulations E and Regulations Z that must be followed, both Federal and Card Association regulations. Investigate and research multiple load errors, which involves verifying load source association. Handle branches and cardholder calls in a professional and courteous manner. Provide department support to the department for all daily reports that must be worked to ensure proper handling of all issues. Provide departmental support of all imaging of work processed in the area to ensure all documentation is handled properly by type. Provide backup to all other roles within Financial Crimes Card Claims on an as-needed basis. Perform additional duties as assigned. Qualifications High School Education 1+ years Card Services customer service experience General knowledge of the Reg E and Reg Z as they pertain to handling customer disputes Understanding of the Dispute Resolution and the Affidavit processes of MasterCard or Visa Understanding of the dispute/affidavit process to ensure that a dispute is valid and covered under Association Rules and Regulations. Understanding of, and ability to use, one or more of the following systems: FRD Fraud System CSA TSYS Accounting System MasterCom VisaOnline General knowledge of CardBase, TSYS Customer Service Screens, TSYS Accounting

  • Senior Auditor I/II - Retail and Institutional

    MS, AL, Houston, TX; Memphis, TN; Panhandle FL; Atlanta, GA, UNAVAILABLE, US; Jackson, MS, US

    unspecified Salary not disclosed

    Senior Auditor I/II - Retail and Institutional MS, AL, Houston, TX; Memphis, TN; Panhandle FL; Atlanta, GA, UNAVAILABLE, US; Jackson, MS, US Overview The responsibilities of this position include auditing functions of the bank, assessing the adequacy of controls and ensuring compliance with applicable laws and regulations. Responsibilities Execute the day-to-day activities of audit engagements including planning, process documentation, testing and reporting Support the design and execution of an engagement's audit approach and procedures in accordance with relevant regulatory guidance, banking industry accounting literature and applicable internal guidance and the International Standards for the Professional Practice of Internal Auditing Demonstrate a working knowledge and stay current on developments in regulatory guidance and banking industry accounting literature and its impact on the organization. Communicate in a clear, organized, and professional manner, tailoring messages appropriately for different audiences in both written and verbal formats. Build and maintain effective working relationships with clients, team members, and stakeholders within the scope of assignments Demonstrate collaboration and openness by working productively with others and incorporating feedback constructively. Exercise sound judgment and critical thinking by appropriately challenging risks, scope, and approaches, and providing thoughtful recommendations. Identify and communicate potential issues and opportunities for audit efficiencies and process improvement to Managers or above and evaluate subsequent remediation of those issues.

  • Commercial Real Estate Relationship Manager I/II

    Houston, TX, US

    unspecified Salary not disclosed

    Commercial Real Estate Relationship Manager I/II Houston, TX, US Overview The purpose of this job is to use commercial lending skills to provide practical application in the areas of portfolio management, preparation of loan packages, property inspections, relationship development and other duties as needed in such a way as to contribute to the overall achievement of departmental goals. Responsibilities Determination of data required for loan packages Portfolio management decisions within credit authority Loan pricing decisions within authority Determine which customers are potential candidates for expanded services and identify qualified prospects Practice commercial loan portfolio management skills through practical application of assigned portfolio including project analysis, loan underwriting, proper risk analysis and identification of risk rate, packaging and presentation, renewal processing, loan doc prep and closing, collateral analysis, past due notice management, etc. Work with Audit, Loan Review and the OCC as needed Practice business development skills through the practical application of performing business calls to customers and prospective customers in order to gain further experience in outside loan production and negotiations and support achievement of new business goals Provide high level of customer service to existing clients in order to build relationships, to expand development of business and to identify and create cross sell opportunities for other product lines Maintains professional community relations to increase

  • Commercial Portfolio Manager I

    Santa Rosa Beach, FL, US; Panama City Beach, FL, US

    unspecified Salary not disclosed

    Commercial Portfolio Manager I Santa Rosa Beach, FL, US; Panama City Beach, FL, US Overview Position is responsible to develop and manage commercial loan accounts that meet established lending requirements and maximize profitability to the bank with minimal risk. Responsibilities Responsible for loan and deposit growth through customer portfolio and other proactive measures to grow market share Strong understanding of credit, commercial products, and financial statement analysis to offer beneficial banking solutions Manage an existing portfolio and seek opportunities to generate incremental revenue for the bank and meet customer financial goals Engage with customers on a regular basis to enhance the trusted advisor relationship, ensure business needs are being met, provide high level of customer service, and create cross sell opportunities for other product lines Practice commercial loan portfolio management skills through practical application of assigned portfolio including project analysis, loan underwriting, proper risk analysis and identification of risk rate, packaging and presentation, renewal processing, loan doc prep and closing, collateral analysis, past due notice management, etc. Practice business development skills through the practical application of performing business calls to customers and prospective customers in order to gain further experience in outside loan production and negotiations and support achievement of new business goals Maintains professional community relations and involvement to increase the bank's visibility and new busine

  • Talent Acquisition Partner I/II

    Jackson, MS, US

    unspecified Salary not disclosed

    Talent Acquisition Partner I/II Jackson, MS, US Overview The Talent Acquisition Partner will serve as a strategic partner responsible for the full life cycle of talent acquisition. Partner with assigned business stakeholders to design, implement effective and creative recruitment plans. Utilize knowledge of business operations, talent practices to promote company strategies, priorities and proactively align talent acquisition to organizational needs. This position may be filled as a Level I or II. Additional qualifications and responsibilites apply. Responsibilities Manage the end-to-end recruiting process to include the selection, evaluation, documentation, and referral of candidates who meet the qualifications of the open positions Develop strong relationships with business stakeholders, understand their key business goals and proactively partner to identify current and future talent requirements Develop sourcing strategy for each vacancy to ensure a pipeline of diverse, top talent Meet and exceed talent acquisition metrics which are established for this position Proactively identify opportunities for improving the overall candidate experience and engagement Participate in university/college careers fair event, providing a professional presentation of the Company Perform additional duties as assigned. Qualifications Four-year degree in related field or equivalent work experience required Minimum 2 years' experience as Recruiter in an HR department which includes screening, sourcing and hiring candidates Knowledge of sour

  • Middle Market and Corporate Banking Portfolio Manager I/II

    Atlanta, GA, US; Atlanta, UNAVAILABLE, US

    unspecified Salary not disclosed

    Middle Market and Corporate Banking Portfolio Manager I/II Atlanta, GA, US; Atlanta, UNAVAILABLE, US Overview The Middle Market and Corporate Banking Portfolio Manager is responsible for collaborating with Middle Market and Corporate Banking Relationship Managers on deal structure and underwriting efforts. Prepares a well written Loan Presentation and Deal Vetting Memoranda. Monitors loan covenant compliance, financial exception reporting, and collateral exception reporting. This role will also ensure timely reviews and renewals of corporate loans, regularly accompany the Middle Market and Corporate Banking Relationship Manager on development calls, attend client meetings and Credit Committee, and cross sell bank products and services. Responsibilities Assessment of credit quality and proper risk rating for Middle Market and Corporate Banking loan portfolio. Determination of data required for loan packages. Portfolio management decisions. Determination of which existing customers would be potential candidates for expanded services in collaboration with the Middle Market and Corporate Banking Relationship Manager. Practice corporate portfolio management skills through practical application of assigned portfolio including project analysis, loan underwriting, proper risk analysis and identification of risk rate, packaging and presentation, collateral analysis, past due notice management, etc. Work with Audit, Loan Review and the OCC as needed. Monitors loan compliance covenant, financial and collateral exceptions, and past dues. Makes joint calls with the Middle Market and Corp

  • CIS Manager - Operations

    Jackson, MS, US

    unspecified Salary not disclosed

    CIS Manager - Operations Jackson, MS, US Overview The responsibilities of this position include managing daily CIS maintenance and data input to ensure accurate validation of customer, relationship, demographic and related data elements. This position demands both technical proficiency and a clear understanding of operational workflows that influence data accuracy and completeness. This role involves managing more complex corrective actions appropriate to the responsibilities at this level. Responsibilities Lead, supervise, train and develop a team of specialists responsible for maintaining the IBS CIS application in an accurate and optimized state. Provide and oversee quality assurance, focusing on exception handling related to failed or incomplete automated data loads from source application feeds. Receive and fulfill CIS maintenance and input requests from various areas of the bank. Comply with established standards and policies set forth by the CIS oversight team. Establish a cohesive team environment focused on achieving critical organizational goals. Participate in planning and status meetings with the Chief Data Officer's CIS oversight team and IT Applications CIS Business Analysts. Provide guidance and subject-matter expertise for problems, questions, best practices, trends, root cause analysis, and exception handling. Perform additional duties as assigned. Qualifications Must have at least one of the following: Bachelor's degree with one year of banking and/or operations experience. Associate's degree with

  • IT Governance Risk & Compliance (GRC) Analyst

    Ridgeland, MS, US; Within Trustmark's Geographic Footprint, UNAVAILABLE, US

    unspecified Salary not disclosed

    IT Governance Risk & Compliance (GRC) Analyst Ridgeland, MS, US; Within Trustmark's Geographic Footprint, UNAVAILABLE, US Overview The IT GRC Analyst operates within the enterprise Cybersecurity Operations function and supports the Information Technology, Information Systems, and other technology teams aligned under the Chief Information Officer. This role executes governance, risk, and compliance activities aligned with regulatory frameworks and internal policies. Core responsibilities include ensuring operational alignment with frameworks such as GLBA, FFIEC, SOX, NIST CSF, and the Computer Risk Institute (CRI) Profile; conducting IT assessments and Risk Control Self Assessments (RCSAs); maintaining control libraries; and supporting recurring testing, reporting, and metrics analysis and response. The analyst contributes to recurring reporting cycles, supports departmental risk remediation and response efforts associated with findings and risks, and helps drive continuous improvement of governance practices through collaboration, documentation, and control maturity efforts. The analyst collaborates with Enterprise Risk, Audit (internal and external), Compliance, and Policy Management teams to execute these activities effectively. Day-to-day responsibilities include control documentation, testing coordination, assistance with reviewing and updating policies, standards, and control libraries, and policy lifecycle support. Familiarity with GRC platforms (e.g., AuditBoard), ITSM tools (e.g., ServiceNow), and regulatory compliance in financial services is strongly preferred. The analyst also contrib

  • Middle Market & Corporate Banking Assistant I/II

    Birmingham, AL, US

    unspecified Salary not disclosed

    Middle Market & Corporate Banking Assistant I/II Birmingham, AL, US Overview The purpose of this job is to utilize advanced knowledge and experience of acceptable middle market & corporate banking practices to provide day-to-day assistance for the Middle Market & Corporate Banking Relationship Managers and Portfolio Managers (all of the duties of CRM Assistant I, plus) complicated portfolio management, perfection of loan documentation, and technical assistance, as needed, to ensure timely and accurate coordination of reviews, loan renewals, loan modifications, exceptions and compliance resolution, and all other aspects of the corporate banking and portfolio management processes. Responsibilities Provide administrative support for the department. Duties include but not limited to answering phones, referring calls to appropriate staff, preparing correspondence, preparing memos, preparing/pulling reports, ordering supplies, and submitting maintenance requests, training new associates, and distributing mail. During the application/underwriting stage and prior to loan closings, duties include but not limited to: gathering information from clients and prospects, inputting applicable information for clients and prospects into various bank systems, ordering credit reports, preparing loan applications and other required forms (such as Policy Exception Form, Real Estate Worksheet, Flood Determinations/Status Update Forms, CIP Forms, Compliance Checklists, etc.), ordering loan documents, communicating with CDP to answer questions about loan documents, g

  • Retail Training Manager

    Jackson, MS, US; Houston, TX, US; Birmingham, AL, US; Memphis, TN, US

    unspecified Salary not disclosed

    Retail Training Manager Jackson, MS, US; Houston, TX, US; Birmingham, AL, US; Memphis, TN, US Overview This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales, onboarding/new hire process, consumer and small business lending. This individual will establish and maintain a partnership with managers to identify training needs, develop a training calendar, and ensure effective training delivery. This individual has management responsibility for other trainers. Responsibilities Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic Retail organizational goals. Ensure effectiveness of the operational and systematic training for the Retail bank. Manage other trainers by providing coaching, mentoring, and overall development. Lead training for Retail associates by ensuring what is trained is of the highest priority responsibilities for those associates to equip them to fulfill their job expectations. Seek opportunities for improvement with training systems used as well as training approaches Conduct training as needed. Perform additional duties as assigned. Qualifications Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience 5 years of training front line staff for a financial institution 5 years of management experience in a retail or retail administration role 8 years of experience in

  • Retail Market Manager I

    Mobile, AL, US

    unspecified Salary not disclosed

    Retail Market Manager I Mobile, AL, US Overview Position will be responsible for providing coaching branch management teams in achieving profitability, sales, customer experience, compliance, and growth initiatives. Responsibilities Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goals Provide direction to branch management to ensure all goals are met and exceptional customer service is provided to consumer customers. Hold team accountable for achieving goals Conduct branch visits to ensure adherence to bank policies, successful implementation of new products and services and to develop and maintain strong relationships with branch associates Monitor, measure and manage sales and business development programs Enhance operational efficiencies through the monitoring of branch processes, identification of work flow issues and offering solutions Build strong, effective partnerships with colleagues across the enterprise to work together and collaborate to remove roadblocks for success Ensure there are comprehensive policies and procedures and appropriate controls in place to ensure consumer banking is prudent and in compliance with the bank's risk appetite including loan and credit quality Collaborate with the Risk division to ensure consumer banking is prudent and the non-performing loan ratio is within the acceptable risk tolerance limits Actively participates and creates opportunities for branch lea

  • Investor Accounting Specialist

    Pearl, MS, US; Birmingham, AL, US

    unspecified Salary not disclosed

    Investor Accounting Specialist Pearl, MS, US; Birmingham, AL, US Overview The Investor Reporting Specialist role is primarily responsible, under general supervision, for performing a number of accounting-related tasks in support of the Mortgage Servicing department, such as reporting, balancing, bank reconciliations and remitting financial figures to third-party investors, preparing reports, maintaining accurate records, identifying payment discrepancies, providing analysis, etc. Responsibilities Conduct daily and monthly investor bank account reconciliations. Research and resolve all variances in Investor Reporting applications. Ensure all cash adjustments are researched and cleared by required deadlines. Report all loan modifications to investors for both traditional loans and other modifications. Resolve investor rejects. Ensure monthly activity is completed timely and accurately, and that each accounting cycle cutoff is completed by the required deadline. Verify funds are owed and available for investor principal and interest remittances, and advance funds when necessary. Reconcile actual activities against reported activities for in GSE investors such as GNMA (FHA/VA/USDA), FNMA, FHLMC. Research and gather reports and documentation requested for all Exams (Internal & External), Financial Audits, QC Audits and Investor Audits. Reconciling disbursement account and all outstanding checks. Perform additional duties as assigned. Qualifications Bachelor's degree in Accounting required Minimum 1 years' experience in residential mortgage in a

  • Government Insuring Remittance & Trailing Document Specialist I

    Pearl, MS, US

    unspecified Salary not disclosed

    Government Insuring Remittance & Trailing Document Specialist I Pearl, MS, US Overview The Mortgage Government Insuring Specialist is responsible for ensuring that all government - backed mortgage loans - such as FHA, VA, and USDA - are accurately, efficiently, and timely insured or guaranteed according to the agency requirements and the applicable remittance is completed. This role ensures loan files meet strict agency, investor, and regulatory standards, mitigate risk, resolves insuring or endorsement deficiencies, and supports operational excellence across post-closing and quality assurance processes. Responsibilities Prepare, review, and submit completed mortgage files for insurance or guaranty through FHA Connection, VA WebLGY, and USDA GUS systems and remittance process Validate that all loan documentation meets agency guidelines. Monitor insuring pipelines to ensure loans are endorsed within required timelines to avoid penalties, late fees, or lender performance impacts. Address and resolve agency suspense notices, post-insuring conditions, and compliance findings. Maintain strong working knowledge of FHA, VA, and USDA guidelines, lender updates, and HUD Mortgagee Letters. Serve as subject-matter expert for government insuring requirements. Ensure trailing documentation is received and logged into LOS Associates are expected to perform all additional duties as assigned. Qualifications High School Diploma or GED or equivalent work experience 2 years of recent mortgage processing or government insuring experience 2 years in mortgage operations, wi

  • Commercial Banking Assistant

    Pasadena, TX, US

    unspecified Salary not disclosed

    Commercial Banking Assistant Pasadena, TX, US Overview This position may be filled as a Level I or II. Additional responsibilities and qualifications apply. The purpose of this job is to provide support for multi assigned Commercial Relationship Managers in serving the needs of clients and prospects, with regard to loans, deposits, investments, trusts, and insurance products. Support should be provided in all aspects of the commercial lending process to include successful loan closings, and portfolio management subsequent to loan closings. This position will get instructions from the Commercial Banking Support Manager while supporting the assigned Commercial Relationship Managers. Level II Additional Position Summary: The purpose of this job is to utilize advanced knowledge and experience of acceptable commercial lending practices to provide support for multi Commercial Relationship Managers II or III with (all of the duties of Community Banking Assistant I, plus) complicated portfolio management, perfection of loan documentation, and technical assistance, as needed, to ensure timely and accurate coordination of reviews, loan renewals, loan modifications, exceptions and compliance resolution, and all other aspects of the commercial lending and portfolio management processes.This position will get instructions from the Commercial Banking Support Manager while supporting the assigned Commercial Relationship Managers. Responsibilities Provide administrative support for the department. Duties include, but not limited to answ

  • Teller

    Bartlett, TN, US

    unspecified Salary not disclosed

    Teller Bartlett, TN, US Overview The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession. Responsibilities Represent Trustmark professionally, efficiently, and tactfully in order to assure customer satisfaction when in contact with customers, either face-to-face or by telephone. Acknowledge and greet the customer with a smile and call the customer by name (at least twice) while processing deposits and withdrawals for transaction accounts. Always check for customers' additional needs and thank them as they leave. Continually safeguard the bank's assets and security of the working environment while processing transactions accurately, securing large dollars, and balancing the teller window daily. All work must be performed within bank guidelines, following bank policies, procedures, and standards of performance. Assist in the development of new business for the bank by identifying customer needs for additional products and services through referring customers to appropriate sales staff, and by completing documentation for all referrals. Process various other transactions including but not limited to night drops, ATM deposits, collection items, wire transfers, foreign currency, credit card transactions, loan payments, money orders, travelers' cheques and official checks. Perform additional duties as assig