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N26

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  • Engineering Manager - Assistance

    Berlin

    unspecified Salary not disclosed

    Engineering Manager - Assistance Berlin About the opportunity: We are seeking an Engineering Manager to join our Assistance segment to lead, manage and grow a group of talented engineers, working closely with product managers and various stakeholders from the business, focusing on interesting and exciting topics at N26. Our Assistance segment focuses on providing a world class support experience in the channels customers prefer whilst we grow our customer base. Drive speedy problem resolution in a compliant way through improved tooling and processes for operations staff and thereby reducing costs. Once you are here you will: - Support, invest in and develop an incredible team of talented and motivated engineers with clear expectations via practices such as 1:1s, goal setting, and constant feedback. - Recruit, manage and retain the best talent for the delivery teams. - Create growth opportunities for team members and address gaps via technical or non-technical skills mentoring and performance management. Help make our people shine! - Create a high performing and positive work environment based on transparency, accountability, and trust. - Collaborate with product managers and operations in project planning, dependency management, risk management and continuous process improvement for an optimal flow of value for customers and the business (with an appropriate use of metrics). - Connect with management and other teams to unblock dependencies, provide visibility and transparency to team progress on product initiatives What you will bring along: - Experience growing, coaching, mentoring and providing feedback to team members including having had difficult conversations

  • Strategy & Operations Intern Italy

    Barcelona

    hybrid Salary not disclosed

    Strategy & Operations Intern Italy Barcelona About the Opportunity We are looking for a highly motivated and resourceful Strategy & Operations Intern to join our team and support our expansion in the Italian market. This role is a unique hybrid, offering hands-on experience across business strategy and marketing. This is an ideal position for a recent graduate who is eager to understand how a high-growth company scales in a local market through both strategic planning and marketing execution. In this role, you will: Support Strategy & Operations of the Branch - Market Research: Conduct deep-dive research into the Italian market, focusing on competitor moves, local trends, and new partnership opportunities. - Branch Monitoring: Support the IT Branch Manager in monitoring local operational health, tracking branch-specific KPIs, and identifying bottlenecks. - Product & Business Support: Provide localized insights to the Product and Business teams to help them better integrate with local partners and Italian user needs. - Strategic Mapping: Assist in identifying and evaluating high-impact partnership opportunities that align with our long-term Italian market strategy. Assist local Marketing initiatives - Performance Tracking: Assist in conducting data-driven research to track marketing performance metrics - Reporting: Help prepare weekly growth steering reports, highlighting key insights and channel performance for the Italian market. - Experimental Growth: Help identify and document new experimental initiatives that support our overall user and revenue growth objectives. - Campaign Coordination: Help execute ad-hoc growth initiatives and co-marketing campaigns with local partners to expand our reach. What you need to

  • AFC Operations Excellence Associate

    Madrid

    unspecified Salary not disclosed

    AFC Operations Excellence Associate Madrid About the opportunity We are looking for a highly analytical and structured Operations Excellence Associate to support AFC Operations in driving performance, efficiency, and operational scalability. This role sits at the intersection of operations, analytics, and strategy execution, supporting leadership with data-driven insights, governance, and process optimization across Fraud, Sanctions, and Financial Crime operations. You will play a key role in enabling operational decision-making, improving performance frameworks, and driving cross-functional efficiency initiatives. In this role, you will be doing: 📊 Performance & Analytics - Own AFC operational performance reporting (KPIs, SLAs, KRIs). - Deliver monthly performance packs and executive insights. - Support MBRs, committees, and leadership reviews with data analysis. - Identify trends, risks, and efficiency opportunities. ⚙️ Operational Excellence & Process Improvement - Drive process optimization and harmonisation across AFC Operations. - Lead or support continuous improvement initiatives and deep dives. - Support design and rollout of new KPIs and operational frameworks. 📈 Workforce Planning & Capacity Management - Support forecasting, headcount planning, and capacity modelling. - Partner with WFM and Finance to ensure operational readiness. - Support remediation planning and resource allocation decisions. 🤝 Governance & Cross-functional Coordination - Support OKR cycles, governance forums, and operational reviews. - Act as interface between AFC, Finance, WFM, and other stakeholders. - Support audit readiness and operational control documentation. 🚀 Project & Business Support - Support strategic and operational transformation initiatives. - Provide ad-hoc analysis for senior leadership. - Contribute to automation and efficiency initiatives. Profile

  • Android Engineer - Subscriptions

    Barcelona

    unspecified Salary not disclosed

    Android Engineer - Subscriptions Barcelona About the opportunity You will work in the Grow & Engage domain . This is the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users . You will work in teams delivering the newest and most innovative features serving our customers in the best way possible . In this role, you will focus specifically on our Subscriptions experience, building and optimizing the Android features that drive our premium tiers and unlock value for millions of users. Our cross-functional teams are passionate about collaboration and sharing knowledge, as well as working with a high degree of autonomy. As an Android Engineer at N26, you will be encouraged to embrace the latest technological updates and given a platform to work on complex, interesting problems on a daily basis. In this role, you will: - Build and release new features to increase our premium subscriptions. - You will proactively work on improving the Android tech stack and ensure high quality standards - Participate in the N26 Android community, facilitating cross team collaboration - Work with Product, customers and stakeholders to understand their needs and build the right products and solutions - Mentor and support other team members and also learn from them - Expand and develop your Android knowledge, skills, and technology expertise What you need to be successful: Skills: - Demonstrate deep knowledge and understanding of the Android platform. - The ability to

  • Banking Operations - Claims Associate German market

    Madrid

    unspecified Salary not disclosed

    Banking Operations - Claims Associate German market Madrid About the opportunity As part of the Banking Operations group be the operational anchor for claims handling one of N26's strategically critical markets: Germany. You will be responsible for delivery across all operational end-to-end claims processes, ensuring regulatory and compliance standards are met, and driving continuous improvements that materially improve customer outcomes and lower operational risk. This is a hands-on functional role: you will own the operational agenda for complex and edge-case workstreams in close partnership with stakeholders such as Product, Legal and our Customer Service and Experience teams. In this role, you will: - Own end-to-end Claims processes and governance: compliance, risk controls, audit readiness and up-to-date internal documentation - Partake in defining and tracking team KPIs / OKRs with team leadership to measure operational readiness, quality and performance - Oversee handling of complex cases (insolvency, legal requests, edge cases), ensuring correct escalation, remediation and compliance with applicable law and internal policy - Manage relationships with outsourcing partners and external service providers; including design and deliver training, coach partners on complex case handling - Partner cross-functionally to identify, design and implement process changes that improve customer experience and reduce risk - Lead incident analysis and root-cause investigations; propose and drive actionable, measurable workarounds and long-term fixes - Maintain and continuously improve internal documentation to minimise audit findings and operational friction - Coach and develop team members by providing clear feedback, career direction and ensure the team operates within agreed decision boundaries

  • Junior Backend Engineer - Everyday Banking

    Berlin

    unspecified Salary not disclosed

    Junior Backend Engineer - Everyday Banking Berlin About the opportunity Join the Cards & Wallets Segment within our Everyday Banking Domain. We are committed to delivering a secure, seamless, and highly scalable card experience for all our global users. Operating out of our Berlin and Barcelona hubs, our team serves as the central engine for both domestic and international operations. You'll be stepping into a mature environment focused on high-stakes transaction processing. Our cross-functional teams are passionate about collaboration and sharing knowledge, as well as working with a high degree of autonomy. As a Backend Engineer at N26, you will be encouraged to embrace the latest technological updates and given a platform to work on complex, interesting problems on a daily basis. In this role, you will: - Architect, build, validate, and launch sophisticated software solutions - Uphold and optimize existing software systems - Oversee specific project goals, timelines, and technical outcomes - Exercise a significant level of professional autonomy - Collaborate with a diverse group of highly motivated international colleagues - Partner with teams that embody a proactive, results-oriented mindset What you need to be successful: Background: - Proven experience in software development using Kotlin or Java - A solid grasp of modern microservice architectural patterns. Skills: - The capacity to execute tasks independently - High levels of drive and an ability to learn quickly - A proactive approach to solving complex problems - Communication: professional fluency in spoken and written English Traits: - A powerful drive toward action

  • Backend Engineer - Customer Identity

    Berlin

    unspecified Salary not disclosed

    Backend Engineer - Customer Identity Berlin About the opportunity We are seeking a talented engineer to join our Customers Identity segment, responsible for developing customer identity verification products that are frictionless to users, flexible and secure, ensuring the authenticity of our customers as we grow whilst maintaining a high level of trust with regulators. Our cross-functional teams are passionate about collaboration and sharing knowledge, as well as working with a high degree of autonomy. As a Backend Engineer at N26, you will be encouraged to embrace the latest technological updates and given a platform to work on complex, interesting problems on a daily basis. In this role, you will: - Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion. - Design, develop, test, deploy and maintain software in a thriving environment. - Have opportunities to mentor junior members in the team by relentlessly guarding code quality through pull requests and helping them when they have questions. - Stay up to date with the latest trends in technology and you are not afraid to propose some findings during our Get Stuff Done Days. - Work within your cross-functional team to uphold the highest technical standards right across the product What you need to be successful: - Experience in developing software using a JVM language and Spring Boot in large-scale production systems (note: experience of Kotlin would be a plus) - Sound understanding of microservice architecture - Knowledge of both relational and non-relational databases, preferably

  • Senior Product Manager - Conversational Banking

    Berlin

    unspecified Salary not disclosed

    Senior Product Manager - Conversational Banking Berlin About the opportunity We are seeking a hands-on Senior Product Manager with a passion for the systems behind great service and a strong operational instinct to join our Conversational Banking group. As Senior Product Manager for Operations & Automation, you will own the platforms our service organisation runs on Salesforce as the agent and case-management backbone, the automation layer that removes routine work, and the operational tooling that lets N26 scale support across markets without proportionally increasing costs. Conversational Banking is how N26 is there for clients on their terms; and in this role, you are building the engine room that makes those seamless interactions possible. You will work in a cross-functional team of Product Managers, Designers, Engineers and analysts, and partner closely with all product areas. In this role, you will: - Re-engineer service processes end to end: Map how work actually flows across contact channels, cases and back office; identify waste, failure demand and procedural gaps; redesign processes for resolution and efficiency; and embed the redesigned process into the platform so it sticks. - Drive CRM enablement: Lead the optimization and scaling of Salesforce as our core case-management backbone to continuously elevate agent capabilities. - Scale workflow automation and process improvement across service operations: Identify high-volume, low-complexity work and removing it through automation, smarter tooling and redesigned agent journeys, with measurable efficiency and quality outcomes. - Own operational readiness: Manage readiness for product and market launches across the service organisation processes,

  • AFC Operations Team Lead

    Madrid

    unspecified Salary not disclosed

    AFC Operations Team Lead Madrid About the opportunity We are looking for a dynamic Lead to join our AFC Operations Department to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal. In this role, you will: As AFC Operations Team Lead, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. You'll detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime. Your responsibilities will include: - Leading and managing a team of analysts and investigators. - Ensuring timely and accurate investigation of suspicious activities and reporting. - Overseeing daily operations to ensure compliance with regulatory standards. - Monitoring and reporting on the effectiveness of AFC controls. - Coordinating with other departments to implement and enforce/improve AFC policies. - Developing and implementing process improvements to enhance operational efficiency. - Support responding to audits and regulatory inquiries as needed - Fostering a culture of continuous learning and professional development within the team. - Promoting teamwork and collaboration to achieve shared objectives. What you need to be successful: Background: - Several years with relevant banking experience in Anti Financial Crime - Strong leadership and team management skills - Experience on German AML/CTF regulation and handling reporting to BaFin - Bachelor's

  • Junior Backend Engineer - Lending

    Barcelona

    unspecified Salary not disclosed

    Junior Backend Engineer - Lending Barcelona About The Opportunity You will work in the Financial Empowerment domain. Our goal is to empower everyone to achieve financial freedom and unlock their potential for a better life by providing N26 users with access to the money they need to achieve their life objectives, whether today (deposits or borrowing) or tomorrow (saving and investing). Our cross-functional teams are passionate about collaboration and sharing knowledge, as well as working with a high degree of autonomy. As a Backend Engineer at N26, you will be encouraged to embrace the latest technological updates and given a platform to work on complex, interesting problems on a daily basis. In this role, you will: - Design, develop, test and deploy software solutions . - Maintain and improve software . - Manage individual project priorities, deadlines and deliverables . - Have a high degree of autonomy . - Work with international, highly engaged peers . - Work with people and teams who have a getting things done attitude . What you need to be successful: Background: - Experience in developing software using Java or Kotlin . Skills: - The ability to work independently . - Be highly motivated and a fast learner . - Be a problem solver . Traits: - Full professional proficiency in English . - Strong call to action and for getting things done . - Motivation to write code which is well-tested and well-documented . - Give and receive open, direct and timely feedback .

  • ICT Risk Assessment Manager

    Berlin

    unspecified Salary not disclosed

    ICT Risk Assessment Manager Berlin ​ About the opportunity We are seeking an ICT Risk Assessment Manager to join our Information Risk Management (IRM) Segment and work at the heart of ICT Compliance at N26. We're setting the standard for innovation and excellence in FinTech compliance, embedding it into N26's culture to ensure that every control, policy, and risk assessment strengthens our position as a leader in the industry. As part of our team, you'll be at the forefront of building a compliance culture that's innovative, scalable, and seamlessly integrated into our operations, making compliance a key driver of N26's competitive advantage. In this role, you will: - Lead the lifecycle of ICT risk assessments, from initial risk identification and execution to final remediation monitoring. - Execute and coordinate ICT Risk Assessments and ICT Audits for third-party tools and services, collaborating closely with Third-Party service providers, Product Owners, Security Engineers, and Data Privacy. - Provide technical and quality oversight regarding ICT risks, controls, and technologies-including ongoing risk decisions, control implementation, and propose improvement opportunities. - Act as a subject matter expert, translating complex technical risks into clear, actionable insights, for business and technical teams. - Conduct security impact assessments on ICT assets and business processes. - Develop KPIs and KRIs that support the monitoring of ICT third-party risks and reporting to the 2nd line of defense. - Identify gaps in current frameworks and lead improvement efforts that streamline the team's efficiency and automation. - Coach and mentor new hires and

  • Customer Service Team Lead

    Madrid

    unspecified Salary not disclosed

    Customer Service Team Lead Madrid About the opportunity We are looking for an experienced and people-focused Social Media Customer Support Team Lead to join our Customer Service organisation. In this role, you will lead a team of Customer Service Senior Specialists responsible for delivering exceptional customer support across our social media channels, ensuring every customer interaction reflects our commitment to providing a seamless, customer-first banking experience. As a Team Lead, you will play a key role in driving operational excellence, maintaining high service standards, and fostering a culture of accountability, collaboration, and continuous improvement. You will be responsible for managing team performance, supporting employee development, and ensuring customer enquiries and complex cases are handled with empathy, efficiency, and professionalism. Working closely with cross-functional stakeholders, including Quality, Training, Operations, Product, Compliance, and Risk teams, you will help translate customer feedback into meaningful insights that improve both the customer experience and our internal processes. Through data-driven decision making, workforce management, and performance analysis, you will ensure your team consistently delivers against key service metrics and business objectives. This is an exciting opportunity for a customer-centric leader who is passionate about social media engagement, people development, and creating outstanding customer experiences at scale. Your work will directly contribute to strengthening customer trust, enhancing service quality, and supporting N26's mission to build the bank people love to use. In this role, you will: - Lead the day-to-day operations of the Social Media Customer Support team, ensuring seamless coverage across relevant opening hours, Monday to

  • Senior Backend Engineer - Connectivity

    Berlin, Vienna, Barcelona

    unspecified Salary not disclosed

    Senior Backend Engineer - Connectivity Berlin, Vienna, Barcelona About the opportunity We are seeking a Senior Backend Engineer who is comfortable working with infrastructure to join the Platform Engineering domain in the Connectivity group. The mission of Platform Engineering is to provide trusted, performant, self-service platforms that empower product teams to build "the bank the world loves to use." The Edge team contributes to this mission by providing a unified Edge platform for all partner-facing and customer-facing traffic, where security and governance are embedded by default, operational ownership is always clear, and platform changes can be made quickly without creating customer risk. As one of the first banks completely hosted in the cloud, our security, resilience, and productivity standards require not only the use of a modern technology stack but also building teams in line with our principles, supporting our product teams, the company, and our customers. In this role, you will: - Design, build, and maintain build a secure and performant unified Edge platform for all partner-facing and customer-facing traffic. - Bring a strong engineering perspective to the team, helping to instill software design best practices, scalable system architecture, and high-quality code standards. - Collaborate with Engineers, SREs, and other platform stakeholders to deliver robust, maintainable, and secure infrastructure solutions tailored to the needs of both technical and non-technical internal users. - Actively support platform scalability, observability, and testing efforts, helping to ensure services are production-ready and compliant. - Take part in roadmap and architecture discussions, contributing your experience

  • Copywriter - Fluent German

    Barcelona

    unspecified Salary not disclosed

    Copywriter - Fluent German Barcelona About the opportunity We're looking for a German-language Copywriter to join the N26 Creative Studio in Berlin or Barcelona. You'll play a key role in shaping how N26 speaks to millions of customers across Europe - turning complex financial topics into communication that's attention-grabbing and easy to understand. Your main focus will be creating high-quality German campaign and marketing copy, while also contributing English writing when needed. You'll work closely with our German Localisation Specialist, English Copywriters, and Designers to make sure everything we put out into the world reflects a consistent voice and a high standard of craft. The Creative Studio operates primarily in English, but this role is focused on producing exceptional German-language creative work. In this role, you will: - Write clear, engaging German copy across social, paid media, CRM, web, OOH, and other marketing channels. - Develop campaign ideas, headlines, and concepts directly in German. - Adapt and transcreate English campaigns into strong, culturally relevant German communication. - Contribute English-language copy when needed alongside primarily German writing responsibilities. - Collaborate closely with localisation to maintain linguistic excellence and a consistent brand voice in German. What you need to be successful: Background: - Recognised qualification within the field of copywriting. - 3+ years of professional copywriting experience at agencies, start-ups, or companies, ideally for B2C digital or tech products. - Based in Berlin or Barcelona - or willing to relocate. This is a hybrid role with 8 days in-office days per month.

  • Associate IAM Specialist

    Barcelona

    unspecified Salary not disclosed

    Associate IAM Specialist Barcelona About the opportunity The Internal IT team creates a secure, compliant by design, environment where seamless access to essential IT assets empowers individuals and teams to innovate and achieve their highest impact with confidence and minimal risk. The IAM (Identity and Access Management) team is continuously trying to optimise and automate manual tasks to cope with the tremendous growth of the company, moving away from traditional IT into a more DevSecOps approach relying on technology to empower people. This team keeps the show running by onboarding and offboarding user accounts, managing accounts, and granting/revoking access to tools. It's a multidisciplinary team with a customer first attitude. As an Associate IAM Specialist, you will learn the fundamental concepts, best practices, and operational procedures of the identity function area. You will work closely with our Engineering, Security, and Product teams, receiving mentorship from senior members as you execute established procedures under moderate supervision. If you like to think out of the box, learn how to automate processes, and make people's lives easier, we are looking for you! In this role, you will: - Support the access management process for tools by monitoring the queue and handling standard tickets based on priority. - Support employees in resolving standard access-related issues with the systems we use, escalating complex problems when necessary. - Manage and process daily identity management and access requests. - Assist with IT onboarding workflows, supporting account creation and initial access provisioning for new joiners. - Execute routine

  • AFC Associate - SAR Delegate (Déclarant Tracfin)

    Paris

    unspecified Salary not disclosed

    AFC Associate - SAR Delegate (Déclarant Tracfin) Paris About the opportunity We are currently seeking an AFC Associate / SAR Delegate (Déclarant Tracfin) to join the French MLRO function. In this role, you will be responsible for coordinating and taking ownership of key Anti-Financial Crime Operations activities, including decision-making on matters such as: review AML-CFT investigations, support the teams in charge of ongoing due diligence and EDD process (including decisions on requests for information to the customer), as well as review and submission of SARs. You will be the reference point of contact for our AFC and KYC Operations team, you will support them with your guidance and participate in their upscaling. In this role, you will: - Review investigations made by the AFC Operations department. - Assist AFC Operations on their investigations. - Oversee complex case investigations, sanctions reviews, and other AFC related processes. - Review and submit SARs, ensuring quality according to Tracfin and ACPR expectations. - Act as Déclarant Tracfin. - Review complex Authority Requests. - Provide individual and collective guidelines to AFC operations analysts. - Prepare necessary templates for AFC Ops communication with customers. - Implement and improve local procedures based on the local regulatory challenges and the group's standard. - Coordination with other operational functions working on the French market. What you need to be successful: Background: - Graduated in law (Ecole de droit/Master II) or from a Grande Ecole - or alike. - A Bank Financial Crime background, operational experience in an international setting

  • AFC Associate - SAR Delegate (CDD / Fixed-term contract)

    Paris

    unspecified Salary not disclosed

    AFC Associate - SAR Delegate (CDD / Fixed-term contract) Paris About the opportunity We are currently seeking an AFC Associate / SAR Delegate (Déclarant Tracfin) to join the French MLRO function on a CDD/fixed-term basis (6 months). In this role, you will be responsible for coordinating and taking ownership of key Anti-Financial Crime Operations activities, including decision-making on matters such as: review AML-CFT investigations, support the teams in charge of ongoing due diligence and EDD process (including decisions on requests for information to the customer), as well as review and submission of SARs. You will be the reference point of contact for our AFC and KYC Operations team, you will support them with your guidance and participate in their upscaling. In this role, you will: - Review investigations made by the AFC Operations department. - Assist AFC Operations on their investigations. - Oversee complex case investigations, sanctions reviews, and other AFC related processes. - Review and submit SARs, ensuring quality according to Tracfin and ACPR expectations. - Act as Déclarant Tracfin. - Review complex Authority Requests. - Provide individual and collective guidelines to AFC operations analysts. - Prepare necessary templates for AFC Ops communication with customers. - Implement and improve local procedures based on the local regulatory challenges and the group's standard. - Coordination with other operational functions working on the French market. What you need to be successful: Background: - Graduated in law (Ecole de droit/Master II) or from a Grande Ecole - or alike. - A Bank Financial

  • Lead Software Engineer (ServiceNow) - RegTech

    Berlin

    unspecified Salary not disclosed

    Lead Software Engineer (ServiceNow) - RegTech Berlin About the opportunity We are seeking a Lead Software Engineer to own and evolve critical governance platforms that help N26 meet regulatory expectations and strengthen operational resilience at scale. Our System Solutions team enables the organization by operating and developing enterprise governance platforms such as ServiceNow and related risk tooling. We sit at the intersection of engineering, security, risk, and operations, and believe in building well-architected, compliant, and scalable systems that automate regulatory controls and support the bank's long-term resilience. This role is suited for engineers who combine deep technical expertise, strategic thinking, and people leadership. You will shape architecture, influence engineering standards beyond your immediate team, and develop people while working on systems with meaningful regulatory and operational impact. In this role, you will: - Lead the technical lifecycle of ServiceNow and related governance platforms (IRM, Risk, Change, Incident, CMDB, Asset). - Ensure configurations are secure, scalable, auditable, and aligned with regulatory standards. - Design and implement integrations across ServiceNow, IAM systems, asset sources, and security tooling. - Improve data consistency across Asset, Process, and Risk domains. - Define and drive technical standards for governance platforms. - Establish clear technical interfaces and measurable health metrics. - Advocate measurable engineering standards: security, stability, auditability, and operational resilience. - Represent your area within the broader engineering community. - Mentor engineers and grow technical capability across the team. What you need to be successful: - 8+ years of experience in software engineering, enterprise SaaS platforms,

  • KYC Specialist

    Madrid

    unspecified Salary not disclosed

    KYC Specialist Madrid About the opportunity We are looking for a Specialist in Know-Your-Customer (KYC) to join our growing KYC team in our Madrid office. In this role, you will take ownership of key processes within KYC and ensure an optimal user experience. In KYC, our goal is to lead and shape the industry by fostering a culture of compliance within N26 that is trusted by authorities, customers, and shareholders. For that purpose, your expertise in KYC is fundamental. Particularly in Ongoing Due Diligence (ODD) and Enhanced Due Diligence (EDD) for Customers and Politically Exposed Persons (PEP), will be instrumental for your success in this position. KYC Specialist The Specialist role is centered on operational excellence and the effective management of daily cases. Through dedication and continuous learning, an L1 becomes a fundamental member of the team in ensuring N26's regulatory compliance. I. In Your Next Challenge, You Will: - Apply In-depth knowledge of regulatory requirements and industry best practices related to EDD and ODD processes. - Apply your experience with due diligence processes related to High-Risk Customers (HRC) and Politically Exposed Persons (PEP). - Correctly apply established policies in each case assessment, maintaining a clear understanding of compliance requirements to ensure quality work. - Contribute to the maintenance of the Service Level Agreement (SLA): Efficiently manage assigned cases, ensuring deadlines are met. - Showcase your proficiency in using KYC tools, platforms, and software for efficient processing and management of EDD and ODD cases. - Demonstrate your analytical and investigative

  • Software Engineer (ServiceNow) - RegTech

    Berlin

    unspecified Salary not disclosed

    Software Engineer (ServiceNow) - RegTech Berlin About the opportunity We are seeking a Software Engineer to build and evolve reliable governance platforms that help N26 meet regulatory expectations and strengthen operational resilience. Our System Solutions team enables the organization by operating and developing enterprise governance platforms such as ServiceNow and related risk tooling. We sit at the intersection of engineering, security, risk, and operations, and believe in building well-engineered, compliant, and scalable systems that support regulatory controls across the bank. This role is suited for engineers who want to grow their technical depth in a regulated environment, gain hands-on experience with enterprise governance platforms, and contribute to systems that have a direct impact on N26's compliance and operational maturity. In this role, you will: - Implement features and workflow enhancements and support the configuration and improvement of ServiceNow modules (e.g., Risk, CMDB, Asset, Change, Incident). - Help maintain data consistency across Asset, Process, and Risk domains. - Develop and maintain API-based integrations between ServiceNow and other internal systems (IAM, asset sources, security tools). - Write automation scripts to reduce manual operational tasks. - Test and validate integrations to ensure reliability and correctness. - Participate in monitoring, troubleshooting, and incident handling. - Maintain clear documentation of configurations and processes. - Actively participate in code reviews and technical discussions. - Continuously improve your understanding of governance processes such as Third-Party Risk, BIA, PRA, and Change Management. What you need to be successful: - 3+ years of experience in software engineering, enterprise SaaS