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FourKites

7 open roles indexed with location, benefit, and apply-link signals where available.

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  • Product Manager, Inventory & Orders

    Chicago, IL or Remote, USA

    remote $130K-$160K

    Product Manager, Inventory & Orders Chicago, IL or Remote, USA Product Manager, Inventory & Orders Location: Chicago HQ, or US-remote At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Role Overview FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk - across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data - with your contributions directly shaping the foundational decisions of this offering. Key Responsibilities Product Execution & Specification - Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. - Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. - Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and

  • Forward Deployed Engineer

    Chicago, IL

    unspecified $70K-$110K

    Forward Deployed Engineer Chicago, IL At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . We're looking for a Forward Deployed Engineer who thrives at the intersection of software engineering and direct customer impact. You'll work alongside enterprise customers from first technical discovery through post-launch building and deploying integration and Agentic AI solutions. You hear a customer's problem and you build the solution. Speed, quality, and AI fluency aren't aspirational here; they're how this team operates every day. What You'll Do - Customer-Facing Engineering - Join discovery and technical calls, answer complex questions with concrete solutions on the spot, and deploy agentic workflows. - Technical Development - Build new features, MVPs, and scalable solutions that directly impact customer outcomes. - AI Workflow Development - Write and extend LangGraph-based workflows and Agent Studio customizations that orchestrate real supply chain operations. - Integration Development - Design and develop production-grade integrations to connect with customer systems to solve complex supply chain problems. - Quality & Ownership - Write thorough RCAs for integration failures, own fixes through resolution, and conduct code reviews before any customer deployment. - Knowledge Building - Contribute to the team's reusable integration and AI workflow library, and mentor incoming FDEs. Must Have - Strong

  • Senior Customer Success Manager

    Remote, US

    remote $80K-$120K

    Senior Customer Success Manager Remote, US At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for an ambitious and experienced Senior Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product. What you'll be doing: - Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction - Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services - Develop, prepare, and nurture customers for advocacy - Work with customers to establish critical goals, or other key performance indicators and

  • Services Consulting Specialist

    Chicago, IL or Remote, USA

    remote $100K-$130K

    Services Consulting Specialist Chicago, IL or Remote, USA At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams - supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You'll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem. Responsibilities Pre-Sales & Prospect Engagement - Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites' delivery model - Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites - Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward - Support Sales on RFP responses related to implementation and operations activities - Provide strategic guidance on pilot programs during the pre-sales cycle - Review and enforce BRD completeness standards before SCS engagement begins; define

  • Implementation Manager

    Chicago, IL or Remote, USA

    remote $80K-$120K

    Implementation Manager Chicago, IL or Remote, USA At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments. You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes. Impact & Scope : Each implementation you lead directly enhances supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks. What you'll be doing: Core Responsibilities - You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization - You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites - You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and

  • Associate Director, Customer Engineering

    Chicago, IL, United States, Remote United States

    remote $140K-$170K

    Associate Director, Customer Engineering Chicago, IL, United States, Remote United States About FourKites FourKites is the leading supply chain visibility platform, helping companies transform their logistics operations through real-time tracking, predictive intelligence, and AI-powered automation. As we expand our portfolio with agentic AI capabilities that autonomously optimize supply chain decisions, we're transforming from a visibility platform into an intelligent orchestration system that drives measurable business outcomes for the world's most recognized brands. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. About the Role We're seeking an experienced Associate Director of Customer Engineering to lead our technical integration team in delivering complex, enterprise-grade integrations for Fortune 500 customers. You'll manage a team of Integration Consultants who work directly with customers to implement and integrate our AI-powered supply chain visibility platform with existing enterprise systems such as SAP, Oracle, Blue Yonder, Manhattan, and other TMS/WMS/ERP solutions. This is a customer-facing, hands-on technical leadership position reporting to the Director of Engineering. You'll be a player/coach with the ability to manage a diverse team of onshore and offshore consultants while participating in hands-on technical work to lead by example. You'll work in close partnership with our Professional Services organization to ensure seamless integration delivery across our traditional visibility solutions and emerging agentic AI capabilities. As we scale our integration capabilities to support increasingly sophisticated AI-powered workflows, autonomous decision-making systems, and real-time data orchestration, you'll play a

  • Senior Customer Engineer

    Chennai OR Remote, India

    remote Salary not disclosed

    Senior Customer Engineer Chennai OR Remote, India About the Role At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers - often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems - your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2-4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership. What You'll Do - Own complex integration and AI agent implementations end-to-end - from technical discovery through go-live and post-launch enhancement - as the primary technical contact for 2-4 enterprise accounts - Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication - Design and deploy agentic AI workflows that orchestrate supply chain