Forward Deployed Engineer

Benefits

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Weekend work

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About this role

Forward Deployed Engineer Chicago, IL At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . We're looking for a Forward Deployed Engineer who thrives at the intersection of software engineering and direct customer impact. You'll work alongside enterprise customers from first technical discovery through post-launch building and deploying integration and Agentic AI solutions. You hear a customer's problem and you build the solution. Speed, quality, and AI fluency aren't aspirational here; they're how this team operates every day. What You'll Do - Customer-Facing Engineering - Join discovery and technical calls, answer complex questions with concrete solutions on the spot, and deploy agentic workflows. - Technical Development - Build new features, MVPs, and scalable solutions that directly impact customer outcomes. - AI Workflow Development - Write and extend LangGraph-based workflows and Agent Studio customizations that orchestrate real supply chain operations. - Integration Development - Design and develop production-grade integrations to connect with customer systems to solve complex supply chain problems. - Quality & Ownership - Write thorough RCAs for integration failures, own fixes through resolution, and conduct code reviews before any customer deployment. - Knowledge Building - Contribute to the team's reusable integration and AI workflow library, and mentor incoming FDEs. Must Have - Strong

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